Eclectic hand-made food. If your just looking for regular groceries, with brand names and prices, this is not the place. Food and spices from all around the world, healthy treats you wouldn't know would be healthy, fresh, whole ingredients in their prepared foods. Full salad bar, where they serve you, make it in front of you as you point to delicious looking ingredients. All dressing is made in house. The store was clean and well-stocked, even for our late night run. Like I said, this is not just a grocery store. Even Trader Joes and Whole Foods don't have the selection as these little guys when it comes to international market foods. Don't expect Tyson chicken and Digiorno in their frozen food section. Their pre-made food was fresh, and easy to heat up in the microwave. Given all that, they were a little pricey. I wouldn't go there on a regular basis, just if I want to bring a little restaurant home with me. A special treat. Otherwise, I'd go broke. Also, I did not see any fresh fruit or vegetables there. I know I'm in NYC, and farm fresh local vegetables may sound a little absurd given the surroundings, I would have liked to see some fruit. Honestly, the layout in this store was a tad confusing, so I may have missed them entirely. read more

I would call it a "boutique supermarket ". It is small and very clean, offers a variety of unique products but the prices are skyrocketing!!!! If you just need regular products there's western beef 1.5 blocks away and prices can be as low as 50%. read more

While gracefully may appear to be very clean they are selling outdated products and old foods some people have experienced food poisoning numerous times and other people when attempting to return spoiled products h ave been subjected to disrespectful treatment the location is not the reason for the high prices,it's simply greed,the other 2 locations: 400 east 23rd st and 320 1st avenue charge 12.99 per lb for the steam table and serves a higher rate of spoiled food or complained foods ie hair,insects,molds.The practice of not displaying prices for food shady,and taxing people for prepared food might be illegal.its just a matter of time before Gracefully puts themselves out of business,and goes the way of Merci Market,for every neg. Comment there are probably 10 people who've been disrepected,cheated,or sickened by bad food.This marker is regulated by the dept of agriculture, and consumer affairs,you can also complain to NYC dept of health if you experience food poisoning. read more

Great addition to the neighborhood, good prepared foods and lots of selection. Gets busy around lunchtime.

On the one hand I really like their gourmet delights and their drink selection, but their prices are very high (more expensive than even Whole Foods). I once accidentally paid $3 for a single apple (my own fault for not price checking first) and their Kombucha is $5 (it's only $3.50 at Whole Foods). The breakfast food at the Deli is tasty although there's one guy who works behind the counter who must have been having a bad day last week - he was super grouchy when I ordered my cream cheese bagel. All in all, I would sum it up as convenient for those that live in the neighborhood with a pleasing variety. read more

Gracefully is near where I live. It is overpriced, but there are a few items I like, for example, the tuna fish salad with dill. On those rare occasions when I shop here, I accept that it's more expensive. What really annoys me is that they charge tax on items which they shouldn't, like the containers of tuna fish. I mentioned that to the cashier, who said it was a "labor tax!" Zabar's, Fairway, and Trader Joe's do not charge tax on containers of prepared food, whether prepared in house or not. Gracefully shouldn't either. read more

After being a happy customer for 2 years; I'm done. Expensive, poor quality, terrible customer service. https://www.bbb.org/new-york-city/business-reviews/grocers-retail/gracefully-in-new-york-ny-154449/reviews-and-complaints They repeatedly close early. They're scheduled to be open till 11; they almost always put a printed, laminated sign on the door that says "closing at 10:50" I have knocked on the door numerous evenings at 10:40 to just have them point at the clock. Our last interaction ended with one of the rude cashiers flipping me off. We went in 10 minutes after opening for coffee; they claimed that we'd need to buy cream off the shelf because they "weren't ready".. surprisingly enough, they were ready to serve 7 different types of black coffee to anyone who's willing to pay! The Deli makes good sandwiches, they have a great selection, for the exceptionally high cost of their goods, their customer service should be paramount. As far as I'm concerned their customer service is completely worthless, the store should just be automated and their customers would be happier. For anyone new to the neighborhood, West End Super (directly across WEA) is open 24x7, have excellent customer service, a great selection and they don't rip you off. Pick-A-Bagel 2 blocks south is fantastic as well. Pier i in the summer, and Jubilee Marketplace are much better choices. read more

Easily the best supermarket in the city. The staff is so helpful and their products are really the best. If I buy groceries from there they last and everything is organic. I highly recommend - it beats out WholeFoods! I walk out of my way to go here. read more

Just looking through old reviews in my account, I had to come back with an update... Gracefully still has a wide selection of items, but after numerous occurrences of getting sick after eating something from here, coupled with impersonal and sometimes rude staff, I try to avoid going here. Still good for emergency food runs but worth the walk to the supermarkets nearby to avoid it. read more

This place is incredibly pricey for the price of a pint of soy ice cream I can get a larger size for the same price at Trader Joe's. That among other things. But I suppose judging by the high rise residence around, everyone seems to be okay shelling out mad money for their groceries. I come here as a last resort when I'm out of [___] and the bodega across the street doesn't have it. Here's what really irritates me, they don't have pork. Like, really?! Trust me, I've stood in front of all the meats for a good ten minutes. read more

I work up the street and am always crunched for time when it comes to lunch. I am obsessed with the Chicken Udon (extra spicy) and I am in and out in less than 5 min every time. Great selection and reasonable prices! read more

Very very expensive but quality is not good. Feel like I am overcharged every time. a small bottle of milk is 3.99 but you can get the same brand large bottle for 3.49 from trader joe, probably even fresher!!! Not worth it! read more

This grocery store is well organized, clean and the service is good. However, compared to other local groceries it is much more expensive and it does not have that much variety. For emergencies it works well. read more

This is a great place to go to for a quick bite to eat. Around 12 its packed for the lunch crowd during the weekdays. I would usually get their salad and add ingredients to it. They have a plethora of fresh items to choose from. Their salad bar is fresh too but expensive. They have a counter with four stools where you can sit and eat. The seating area is small and during the time I went around 12 full. They do have small seating outside to sit and eat as well. They also sell grocery items which are pricey. If your in the neighborhood check it out. Cashiers are nice as well. read more

This place is way overpriced and the staff is very rude. I would never recommend this place to anyone.

Stopped by on this Wed afternoon to find a decent grocery but disappointing prepared/hot food section. Left without purchasing anything. Maybe I was expecting the kind of selection and bulk you find downtown; this is not the place. Nor the staff. read more

Yes, ok, it's overpriced but it's also super clean, well-curated, and convenient with an emphasis on healthier foods and a GREAT selection of fresh breads as well as fresh coffee and teas. I LOVE going in here. read more

I was staying at a friend's studio just up the street on 64th and I asked the rental office where some food was. The deli was a life saver for my vacation! They make delicious breakfast sandwiches and lunch paninis. The coffee was decent and cheaper than starbucks. It was a good start to my days of exploring the city. The rest of the grocery store was SUPER expensive, and I think I would probably shop elsewhere if I actually lived in New York. But they had a really huge selection for it to be such a small store. read more

The sushi is great there and the food is so god also the cashiers are so nice they don't look like they are getting forced to do it

Who knew supermarkets would sell one of the most delicious udon noodle soups I've ever had? This particular supermarket is called Gracefully and is located between 65th and 64th on West End Avenue. Vegetable udon soup is around $6.50 and they give it to you in a huge container with fresh vegetables and thick udon noodles in a delicious broth. With something this good, you can't beat the price. read more

Boutique grocery store with lots of healthy, and unique Asian items. But the sandwich bar is the best priced and best quality in the area. Countless options for sandwiches and exceptional quality. I'd go with chicken pesto. read more

This was my go-to place while I lived in NYC. Great staff, amazing selection of products, and very clean. I already miss the great variety of European sweets. Definitely stop by there and grab a thing or two. read more

Lots of gluten-free and allergen-free foods and snacks, including hard-to-find items. This is definitely a "gourmet" grocer - aka not cheap! But if you have food allergies, you will definitely be able to find safe items here. read more

There are so many options in terms of food. However, if you're seeking a sandwich, there are combinations that you would never dream of. My personal fav is the #23 "phat farm" very delicious. read more

The sandwiches here are great. Also, the salads are great too. Every time I come order #17, Smokey the bear hero.

This place has so much going for it, but they recently reduced the deli, grill, and salad bar so now they close at 8 PM. This is a neighborhood where a lot of professionals work and it is beyond unreasonable to close such a convenient food option so early in the evening. read more

Great deli for breakfast - bagels, bagel sandwiches, coffee, etc. Grocery store is overpriced but this is Manhattan and I'm sure that location isn't that cheap. It's clean and the already prepared food is good from what I've tried. Before Hurricane Sandy, they were fully stocked with large Poland Spring gallons and 2.5 gallons which was impressive. Not sure if that was on purpose or just because people weren't preparing properly. Lines, if there are any, move quickly. They're open until 11 pm (I think) which is great since it's on my way home and I can grab whatever I need before getting home. read more

I love this bodega. It is right across from my apartment and they women know me and my order by name without fail every time. The products are all organic and they have the best coffee lineup. They also make the best sandwiches and salads around. Definitely try the french vanilla coffee and a croissant, you will be satisfied :) read more

Great Reuben, Coffee, Salads, Breakfast Sushi, and Sandwiches. Affordable considering its the UWS

A little overpriced but fine for just a few things. A very nice deli. Whole place is very nice and clean. A welcome relief from nearby Western Beef where a lady from my building was mugged by two ghetto girls in the checkout line with her. read more

The food is ok but very pricy and the people that make your sandwiches and salads are super nice, but it unfortunately doesn't make up for the flat out rudeness of the cashiers. They tried to charge me for an extra cup used to make sure I didn't scold myself from my hot water even though they had NO coffee sleeves. The cashier tried to tell me it was my fault and continued to be blatantly rude. It's a cardboard cup lady....relax. Note to management: get rid of the nasty hags that are the face of your business. If I shop here it's only because of convenience. read more

Clean, neat and always fresh. This store may be a bit small but shopping for the necessities is a pleasure here. If you're not a hardcore cook, this can easily become your go-to grocery store. I go here for everything I need and it never disappoints. Friendly cashiers and stock crew make the experience a positive one for sure! read more

Their sandwiches and salads are the best quick bite you can get on the relatively barren West End Ave. I highly recommend the Spicy Cajun Chicken. Their groceries are high end, so unless you want to spend a ton of money on food shopping, stick to the deli counter. read more

I get breakfast here every morning and I love it. The ladies at the cash register are so so nice! I have lived close by for 3 years and they always make my morning a bit brighter! The sandwiches and deli guys are very nice and always make exactly what I want! The Soba noodles in the back are soooo good and that usually my go to for lunch! I highly recommend this place! read more

As most reviews have already stated it is way overpriced on just about everything (but the bagels). In fact many items do not have any prices on them at all. So beware when you shop here. Most popular is the take out food/ salad bar/ deli sandwich section. Again beware because the "Fresh turkey" does not mean Turkey off the bone fresh, but deli sliced turkey. There are very few options for take out in this area, so it is usually quite busy, especially at lunch time. The cases are usually filled with pre made sandwiches, and always wonder how fresh they really are. They also do make sandwiches to order and salads to order. Those are usually quite good. They also have a bakery, but pricing is outrageous, even by NY standards. One other caveat- check your bill. We have been overcharged on more than one occasion. (Two of something when we only bought one)Since it is always busy, especially at lunchtime, most people do not even look or even take their receipt. read more

It opens till 11 pm on most days, so a good place to go for a late night snack. A nice collection of organic groceries, a bit over prized, I would say but when you think of western beef (a shady grocery store located nearby) it's certainly better. read more

The food sold here isn't 'gourmet.' It's the same conventional, crappy food sold elsewhere, but here, it's terribly overpriced. Just look at the photos from the other posters. Tropicana, Kettle Brand, really? If it were organic, local and fair trade, the prices would be justified, but it's not. On many occasions I've accidentally purchased expired food from Gracefully. The milk at the coffee condiments bar usually smells sour. At check out, the woman working at the counter is rude. She says 'next' to the person behind me before I even sign the receipt, let alone put away my card, my wallet or pick up my shopping bag. Happens every time. When I inquire about an item I can't find the people working there aren't helpful. read more

I tried it once because it's right next to my apartment. This is one of the worst groceries in Manhattan, in my opinion. Almost every product is priced a dollar or more higher than the already very pricey Westside Market. You'll end up spending at least double what you'd spend at Trader Joe's on 72nd St. As if that's not enough to deter you, most of the perishable items are perilously close to expiration, if not already long expired. The fruits and vegetables seem fresh, but looks can be deceiving. I bought some glistening, delicious-looking ruddy red grapefruits, only to find the pulp inside gray-colored, tough and utterly tasteless. The brilliantly colored mangoes were simply rotten inside. I did not try the sandwiches or salads, which seem to have impressed some customers, but my expectations would not be very high based on my experience. read more

The counter staff is lovely and the location is convenient for me. It has the basics of what I need. The deli is not recommended however. I'm currently eating a sandwich that is missing the tomato I ordered and has incredibly stale bread. This is not uncommon. They get my order wrong frequently and the bread is never fresh. read more

I've been going here for lunch for a few weeks now, and it's by far THE go-to spot in this area. The sandwiches are very fresh, made with high quality ingredients, and very reasonably priced. I pay around $7-8 for a massive sandwhich that I save part of for later. And the staff is attentive, nice, and set on making sure your food is dope. read more