So, part of our valentine's celebration was a foot massage. Came in at around 10:30am as we are…read moresure it will not be busy. Susie attended to me. It has been awhile for us as we have been traveling and affording massages at cheaper price in other asian countries. Our massage was wonderful. Very relaxing. I didn't realize how traditional Chinese massage gave relief to my aching lower back and right shoulder blade. At the end, we had the whole place to ourselves. Quite a treat I should say. Will we be back? sure.

I've been here about FIVE TIMES and usually enjoy the massages, but this last visit left me feeling…read moreUNCOMFORTABLE. (On my first visit I didn't know about the punch card) I normally tip around 20% or sometimes a little more--for example, for a $73 one-hour combo I tip at least $15, and for a $108 90-minute session I usually tip at least $20-21. This time I did a 90-minute massage ($103) and tipped $21, which is about 20%. However, the masseuse counted the bills in front of me and the receptionist "suggested" I should tip $25 instead. Being pressured to tip more than 20% made me feel very UNCOMFORTABLE, especially since I've always tipped fairly. I really like the massages here, but this experience has me reconsidering whether I want to come back!!! Owner need to fix this situation as I've seen few review about it now!!

Foot massage is the best from Mike , I used to go another…read morelocation but different name. .. I will be back

It's a good quick fix for the price and some therapists are actually very good, but once they…read moredecide to talk to one another, it ruins the experience...

This is such a lovely and clean massage establishment. The decor and paint colors are so peaceful…read moreand calm. I enjoyed the choice of calming tones and left very relaxed and no longer tense. I also like that their sheets do not carry scents and the massage table was comfortable. Booking was easy and they always pick up. Parking was easy as there is plenty in the giant Costco plaza. It is right next to Ross. I enjoyed a one hour massage and was comfortable the entire time. My masseuse checked in on pressure and kept things quiet, which I prefer. They sell membership packages and the price is very competitive. They also have other services, such as facials. Some snacks are also available.

I've had positive experiences with the massage therapists during my last few visits, they've all…read morebeen great, and this feedback isn't directed at them. However, each time I've come in, the noise level, especially from the outdoor area has been extremely loud and disruptive. It would really help if doors were kept closed during sessions and if noise was minimized overall. Customers are walking in and out of that common area, so that door should remain closed at all times to avoid noise entering other people's sessons. I've heard loud conversations that felt like people were shouting across the space, cabinets slamming, and even staff walking around on speakerphone speaking loudly. While I was able to somewhat tune it out during previous visits, I recently brought a friend, and he was very unhappy with how noisy it was. People come in expecting a relaxing, and peaceful environment as that's the whole point of getting a massage. Unfortunately, the constant noise made it difficult to fully relax and took away from the overall experience. I hope improvements can be made to keep noise levels down, because a quiet atmosphere truly makes all the difference

My partner and I love this place and been going here for years. Every time, the ladies were kind…read moreand nice. We tend to tip ~20% after each service (occasionally higher when we get our favorite massage therapists) We went last night and the lady with the Zelle name "Li Zhao" was quite rude. Instead of asking if we want to tip, she asked if I had Zelle. I knew what she meant and said yes. I did a rough math estimate for 20% for both therapists and sent the money. She asked if it was supposed to split for two therapists. I said yes she then said something to her coworkers and acted like it was not enough until a coworker said something back. She then turned around looking upset but still said thank you. We left confused and felt like she was judging us for tipping 20%? In my opinion, tipping should always be OPTIONAL but I will always tip for services knowing it is optional. Also here's the math: the total was $254 and I tipped $50 which is ~20%. I did the math in my head so I knew I maybe short with some change. When I do the calculation on a calculator it should've been $50.80. I was short $0.80 but I didn't think that much would be bothersome??? Giving 4/5 for all the good experiences. However for the lady, 1/5 for greed.

I've been coming here for 6+ years and the service is wonderful. The rooms are beautifully…read moredecorated and calming. The lighting is well adjusted to help you relax. I usually have a 90 minute massage since it helps me fully relax. The hot stone treatment is amazing. Highly recommend

I thoroughly enjoyed my chair back massage - but be warned the last minute of the massage, they…read morelean in and ask if you want 10 more minutes and it's too easy to say yes. They only do walk ins, no appointments. They are super efficient and clean - they put disposable paper where your face lies and use a towel between their hands and your clothes.

Went here on Father's day yesterday and was basically assaulted. I requested a 60 minute chair…read moremessage and the guy working on me starts off pretty aggressive, which I can tolerate as I get deep tissue messages all the time. Although these chair messages aren't advertised as deep tissue which confused me a bit. In any case, after about 20 minutes, he not only starts digging in more aggressively but is basically pounding me with his elbow and jabbing the back of my neck. I begin to feel a burn right below my shoulder and I start thinking maybe some hairs are getting rubbed out which can cause pinching sensations, mind you I don't have a very hairy back at all as you can see in the photos. I ask him to take it easy, frustrated with his overly aggressive methods. He begins to apply whatever cream they use and it stung like hell on both sides of my back. I told him to stop and take a photo of the area as it felt like my skin was being ripped off. He insisted it was hair being pulled. The photos only showed red irritated skin which is to be considered during messages but I knew something was off. I told him the session is over and that he is far too aggressive. Since I couldn't see any blood, I could only assume it may have been ripped out hair so I did pay for the time but told him I absolutely will not tip him. Once I get home, I take a shower and the warm water is burning my skin, at this point, it hurts to even lift my arm or bend over since it stretches the skin. I could barely sleep that night and sure enough, this morning, you can see skin literally broke and peeled away on both sides of my back. This guy assaulted me and needs to be removed from the profession!

I've been seeing Lucy--and her "team" since they've been open last year--and I've been using Lucy…read moreas my primary massage therapist for 3+ years. Prior to seeing Lucy to deal with my shoulder issues, I've had hundreds of massages around the world--Bernardus Lodge in Carmel Valley, The Ritz Carlton at Half Moon Bay, 10,000 Waves in New Mexico, etc. Hands down, the technique, pressure, and precision of massage therapy at Luxe Spa is second to none--even though the humble establishment is discreetly posited in small market parking lot. Lucy and her therapists know exactly the spots to rub and push out and they use a variety of sophisticated techniques--even "walking" on the back use toes like fingers to press out spots of tension. Truth be told, it is a newer business and things don't go perfect every time, but Lucy is very gracious and professional if there's ever a schedule mix-up or if a therapist used happens to fall below expectations (rare), Lucy always goes out of her way to make it right. I can't emphasize enough how 'renewed' I feel every session--and I've had over 30 for this year. WORTH. EVERY. PENNY. Go there!

Unprofessional and Disrespectful Experience from Start to Finish…read more My friend purchased a Groupon deal for a therapeutic massage for my birthday, and I was really looking forward to it. I haven't had a massage since I gave birth, and given how stressful things have been, I was excited to finally relax. Unfortunately, the experience was frustrating from the very beginning. The woman at the front desk initially did not want to accept our vouchers. She called the manager, who then told us to cancel our Groupon vouchers and pay them directly instead. This was extremely inconvenient, especially since there is no guarantee that Groupon refunds go through right away and can take 3-5 business days to process. We declined, but they continued to push us to pay upfront even though we already had valid, prepaid vouchers ready to use. It wasn't until I said, "Are you saying we can't be seen today? Because we are not going to cancel our vouchers," that they finally agreed to take us back. During the massage, the two masseuses kept talking to each other and laughing. Instead of being in a calm, relaxing environment with peaceful music, it felt distracting and uncomfortable. The constant talking and laughter made me feel uneasy, and at times it even felt like we were being talked about. The situation got worse at checkout. We both left a tip, and when they asked how much we would be tipping, one of the masseuses said in her language to the other, "She's only tipping ____," and they both laughed. Then the other masseuse responded, "How about ____?" This felt extremely inappropriate and unprofessional. Tipping should be based on the customer's discretion, not something that is commented on or suggested in that way. Overall, this experience was far from relaxing and left me feeling uncomfortable and disrespected. I will NOT be returning.

Bring cash so you won't be charged over $3 to use the credit card machine…read more I inquired about an hour-long massage. It seemed straightforward: $70, but when I told the woman at the front desk I wanted to pay with a card, she added $3+ and then asked what I wanted to tip before the service. I believe tips are necessary but earned in the service industry, so it depends on how good the service is. I told her that, and she didn't understand. I couldn't tip after because she said I had to pay simultaneously.

I went for a deep tissue massage that she initially listed as $70/hour. Upon arrival it was $70 +…read morean extra $10 for "deep tissue massage" + a $3 "card fee". The massage was not impressive and IT WAS NOT a deep tissue massage. The lady ended the massage 7 minutes early and at one point took a phone call which pretty much made the "hour" massage more like "50 minutes". As I walked out, she proceeds to ask me for a tip. I've dealt with massage places before and I don't put up with their insisting of tipping them what they want - I tip based on service not on recommended percentage. I told her $10 and she said "what!? other people give me $20" in a rude manner. I told her "either the $10 or nothing". She kept mumbling under her breath and charged me $10 + again a $3 "card fee". As I walked out, she proceeds to tell me to not come back anymore. You sure will not see me in that place again, lady. If you weren't so greedy your place would be more successful and not have 80% of your rooms empty. I'll make sure I contact the proper organization so they can go and check everyone for their licenses to massage. They don't care about giving you a massage. They care about taking out as much money from you as possible. Don't go to this place!!!!

I came in for a 45 min session, started at 10:10. She rushed the massage was almost frantic, cold…read moretowel wipe down. Not relaxing! Tried to demand a tip when she only gave a massage until 10:43 (33min vs 45min I paid for). She tried to up-sale me mid massage and when I declined she was angry and gave rushed bad massage. I have had better here before. But their attitude and focus on the money instead of giving a good massage experience and earning a tip and not finishing the session properly gave me pause to give any additional tip. You earn a tip. It isn't required! Won't be going here again.

Had a good massage, you should call for appointments. As even though they take walk ins, you may…read morehave to wait. Depends if they are busy. But if you call, you will get in.