I have taken several tacky light tours in Richmond before and Love Limo was the best one yet…read more I called Love Limousine because the rest of the companies were sold out the night we planned on going. I was a little weary, because I had never heard of this company before. However, my expectations were exceeded. The day of the tour, our driver personally called and asked just a couple of questions. From there he was able to perfectly customize the experience perfect for us. Vern took us to about 3x as many houses than the I have been to before in the same amount of time. He was very friendly and he vehicle was very clean and nice. He provided everything we needed, he tidied up the limo at every stop, and even let us stop to use the restroom. I definitely recommend this company. And I can't wait to use them again next year for a tacky lights tour!

We used Love Limousine for our wedding exit to take us from the reception site back to our hotel…read more The driver Ellis was absolutely wonderful and the car was in perfect condition! He was punctual, professional, friendly and accommodating to a few last minute requests, which included a few stops along the way. We certainly felt taken care of and if we ever have a future need for similar services I would have no hesitations to book through Love Limousine again. A special thanks to Ellis, for the wonderful service!

Had an amazing experience with this limo service! He was right on time, very professional, and made…read morethe whole ride fun from start to finish. The limo itself was super clean, had great lighting inside, and was fully stocked with everything we needed to enjoy ourselves. You can tell he really cares about providing a top-tier experience. I would definitely book again and highly recommend! Perfect for a ladies night out!!

Very easy and quick response to making reservation. Our driver was on time, very professional…read morerespectful and a gentleman. The overall service was 100% satisfaction.

TNT is a great service provider, on time with good replies pre-rental and on time for trips too!…read more Thank you!

Hands down, easiest company ever to work with. Great price, excellent customer service AND sparking…read moreclean vehicle. Recently I rented a limo to take 11 of us to an 80th birthday party. The driver arrived10 minutes before the pickup time, which was great, because it was like herding cats to get us all together. Our driver, Larry, was dressed impeccably. He was very polite, and helped the ladies into the limo. We had to make another stop and once again, he was so patient with us! He got us to the venue safely; he's a great driver! For the pickup he was there promptly and patiently waited for us to get together. We had a safe drive home, and Larry helped us out of the limo with a smile. I can't say enough good things about him. Also, Corey, the gentleman that I spoke with to make the reservation worked with me every step of the way. The price was very reasonable compared to other companies. I cannot say enough good things about this company AND Corey and Larry. I highly recommend!!!

My review is a bit late; we did a party bus for holiday lights tour. We chose the option to meet at…read moretheir pickup spot. It was easy to find and well lit. The person on the phone who helped me book the tour was very friendly and kind too. My family really enjoyed our experience. Matthew was an amazing driver and guide. He was kind, funny, and knowledgeable about the stops. We really enjoyed the hidden gem stop at the end of the tour. The bus was clean and comfortable. My family enjoyed our experience and we would absolutely book again with Matthew.

I'm extremely disappointed with this company. Last year we booked a limo months in advance for a…read moreQuinceañera. I went to the office, left a deposit, and gave all the details to the lady in person. On the day of the event, they showed up with a party bus instead of the limo we booked. When I called to ask what happened, the lady was very rude and claimed she never confirmed a limo and that they "don't rent limos for Quinceañeras." This made no sense because my family has used this company for years. I had a party bus for my own Quinceañera, and just three years ago they rented us a limo for my cousin's Quinceañera with no problem. Instead of fixing their mistake, they said they had nothing available, refused to take any responsibility, didn't offer a refund, and didn't even try to resolve the situation. It was unprofessional, stressful, and completely unacceptable for such an important event. I will not be using this company again and I do not recommend them.

I rented a passenger van for our family reunion and we were very disappointed. The A/C barely…read moreworked in the summer heat, which was especially tough on our elderly relatives. The step stool was also missing a piece and felt unsafe to use- not the level of comfort or safety we expected. When I reached out to voice my concerns, they were dismissed by Mark, stating that everything was working perfectly. I will not be using them again. Update: Mark, the owner, CONTINUES to lie about our experience in his rebuttal stating we left trash on the bus and other things. I will be taking my complaint to the BBB!

We chartered a 55-passenger bus to take our company on a day trip to Wintergreen, and we had a…read morefantastic experience. Our driver's name was "Driven" Ivan Harris, and he was a pleasure. Not only was he fun and energetic, but he drove and maneuvered that giant bus like a pro! If it wasn't for his skills, we'd still be stuck at Wintergreen! Great experience for our corporate trip - will definelty be booking and requesting Ivan for the future. Thanks Winn team!

Have not used their service, though I tried. No one in the office on weekend or after 8pm so no way…read moreto make a reservation except on website, where given fare may or may not be accurate. Don't like the fact that they can only be reached after hours by email in the event of an emergency (i.e driver doesn't show).

if you use them have a backup plan. Have been using them for a number of years but their service…read morehas gone downhill. was contacted via email and told due to shortage of drivers my reservation made 3 months prior was canceled, no alternative way to get home suggested or provided. I was out of the country with no access to a backup plan.

I used this taxi service several times in the winter of 2020. This was before the COVID epidemic…read more The drivers are all nice, but they charge $200.00 to $250.00 per 70-mile trip. I eventually tried some cheaper taxis due to haggling over tips. They expect big tips of $50.00 to $100.00 on rides. As a low-income lady, I couldn't afford to use them too much.

I had to be at work at 5 yesterday so I called at 4 and was told it would be 20-25 minutes…read more Perfect. I wait and wait until 4:40 then call work and tell them I'll be late. 10 minutes later the taxi service calls me back, sort of apologizes after i tell them I'm going to be late for work, says the cab will be there in 5 minutes. 20 minutes later it shows up and I'm 30 minutes late for work. I gave 2 stars because yesterday was the second time i've used them and the first time was fine. My usual cab had a wait time of an hour so i picked them at random and they were there in 10 minutes. However, I will not be using them again after yesterday. I pride myself on being reliable at work.

Made arrangements to be picked up at 4:00am for my early fly from home to the airport, the driver…read morewas punctual and very courteous. A week later hire them again to pick me up from the Airport, although getting my luggage took longer that I anticipated Jewel was very patient waiting for me. I highly recommend Excellence Taxi, they are very reliable, and with very reasonable fares.

I used this taxi service once when I was at a hotel midtown on W. Broad Street. The driver showed…read moreup late to my appointment. However, he did arrive. He took me 70 miles back to my home for $160.00, tip included. Unfortunately, I became stranded there for 2 weeks. I had to call another taxi service because this one failed to show up for scheduled appointments.