Had an amazing experience with this limo service! He was right on time, very professional, and made…read morethe whole ride fun from start to finish. The limo itself was super clean, had great lighting inside, and was fully stocked with everything we needed to enjoy ourselves. You can tell he really cares about providing a top-tier experience. I would definitely book again and highly recommend! Perfect for a ladies night out!!

Very easy and quick response to making reservation. Our driver was on time, very professional…read morerespectful and a gentleman. The overall service was 100% satisfaction.

Shawn is fantastic. She's been our driver several times. Always professional, kind, amazingly…read moretireless, polite, and great care toward us. She navigates traffic and long trips that would be exhausting for me, effortlessly, very alert and driving flawlessly. Whenever I don't want to handle long drives or need medical care for something, she's the one we always contact and know we can count on. Take a bow!

From the first communication with Deb to the online reservation to the auto reminders and direct…read morecommunication from dispatch and Shawn, the driver--this was an excellent experience and very good value. Shawn was early, very professional, drove safely, and asked about needs. She was excellent and I would highly recommend this service!

we had such a great time w/ Cara. What a wonderful driver, guide & person. She is truly an asset…read moreto your company- thanks for sharing her w/ us!

My wife and I used Norm's Transportation for an airport pickup and wine excursion for our…read moreanniversary. Heather was our driver and was absolutely a pleasure to interact with! Her professionalism and knowledge of the surrounding areas was refreshing. Great driver and an amazing conversationalist and would recommend hands down for all of your transportation needs!

My review is a bit late; we did a party bus for holiday lights tour. We chose the option to meet at…read moretheir pickup spot. It was easy to find and well lit. The person on the phone who helped me book the tour was very friendly and kind too. My family really enjoyed our experience. Matthew was an amazing driver and guide. He was kind, funny, and knowledgeable about the stops. We really enjoyed the hidden gem stop at the end of the tour. The bus was clean and comfortable. My family enjoyed our experience and we would absolutely book again with Matthew.

Not my time hiring a car/limo, but first time using this company…read more The vehicle was not clean. Floors were not clean, cup holders not clean. I had requested, both verbally and in writing, that the vehicle have 4 champagne glasses and water (to be fair, I've never had to request water in a car for hire, water has always been provided). Neither were present upon pick up. (Our driver did obtain water while we were at our first drop off, which was appreciated.) Driver seemed unprepared and unsure of herself. Did not use GPS through the vehicle. Instead, used it on her phone - had verbal directions turned on which was incredibly disruptive and ruined the ambience in the vehicle. Her phone was not mounted properly so on at least two occasions, she missed turns. At our last drop off, she overshot the drop off so we walked up the block. Not a huge deal, but again, I hired a car for a reason, and the whole night missed the mark. Overall, our driver, while very nice, lacked the professionalism I am accustomed to when hiring a vehicle/limo. Honestly, I felt like I was in a mediocre Uber but paid a hired car price, which was extremely disappointing. Upon sharing my feedback with the company, an apology was offered. But I would have expected a partial refund of some sort as a reflection of the lack of service and professionalism.

Fantastic car service! Pleasant driver and relaxing trip to dinner. On time and white glove.read more

They've been in business for 30 years and I highly recommend them! The cars are always clean and…read moredrivers always professional. They definitely have a high standard they perform at.