I met Dr. Janice and she is awesome including her team CC and Favor. I am a new patient but Dr…read more Janice made me feel like I have been going there for years. My previous dentist retired and was really sad because she was my dentist for like 27 yrs but I found Grant Line Smiles and from my experience today for the first time it looks like I found my dentist that I will be going to for the next 27 yrs like my old dentist. Thank you God

I knew my experience at Grantline Smiles was going to be exceptional the moment I met Favour. From…read morethe instant I walked in, she made me feel genuinely welcomed and at ease--she is an absolute gem. I can say the same for Dr. Liao, Penelope, and CC. Each of them made me feel relaxed, comfortable, and confident, and they quickly earned my trust. Dr. Liao is incredibly caring and professional, and she made the entire experience seamless and stress-free. Penelope was so attentive and meticulous during my cleaning, making sure every detail was taken care of--my teeth have never felt better! CC was equally thorough and considerate while polishing my teeth and applying the fluoride. His attention to detail and gentle approach were truly appreciated. Everyone at Grantline Smiles is kind, welcoming, and genuinely cares about their patients. When it comes to dentists, I've found my home!

If there a negative -10 I would give this place that numbers…read more My experience with this dental/orthodontic office has been extremely frustrating and unacceptable. The office demanded approximately $4,500 out of pocket, beyond my copay, for orthodontic treatment. Because the amount did not appear consistent with my insurance coverage, I filed a formal complaint with my insurance company's Complaints and Appeals Department. After reviewing the matter, the insurance company provided written documentation stating that my responsibility should be approximately $1,040--not the $4,500 being demanded by this office. I personally delivered that paperwork to the office, yet they have failed to respond or move forward with treatment. Treatment is not being provided, and the office appears unwilling to address a documented concern. I have filed complaint against this office to Dental Board of California. A professional healthcare provider should communicate clearly, provide an itemized explanation of charges, work with the insurance company, and avoid leaving a patient without treatment while ignoring written documentation. All in similar situation please complaint against them so these offices shut down quickly and we get someone who are ethical. This experience has caused unnecessary stress, delays, and a complete loss of trust. Based on my experience, I cannot recommend this practice and if you have similar concern please flag them to https://www.dbc.ca.gov/consumers/index.shtml and also to https://www.dca.ca.gov/consumers/complaints/dbc.html.

This place is a rip off.. And a money insurance hungry dentist. I just had my teeth cleaned in…read moreSeptember from my regular dentist in September. I moved back to Tracy and tried this place because it's Dow the street from my house. Because I didn't want a deep cleaning which I DIDNT NEED they refused to give me a regular cleaning. I'm calling my insurance to contest the appointment. DONT GO HERE

My mom needed to get a few teeth extracted and implants so I looked up a place and found Innovo…read moreDental and Dr. Tejdeep. They had incredible reviews and they live up to those standards! It was a process with my mom's dental needs and the Dr. walked us through each and every step. You can tell he clearly cares about his work and his patients. I am so glad we went to him and will continue to do so! Trust me when I say you will not be disappointed if you go to him. Also, the entire staff is always amazing! I will definitely be recommending them to everyone.

I previously waited over 2 months for a dental appointment from UCSF. When I called on a Thursday,…read morehe made an appointment for the very next day, Friday. They took x-rays and a CT scan right away. I had an ugly cavity on my front lower tooth next to the gumline and they fixed it 3 days later using my less than ideal insurance. I was afraid they would have to pull the tooth and they repaired it like new. Wow! I was treated like gold and felt like I have a new friend. The office is super clean and their craftmanship is amazing. A+++ Thank you from the bottom of my heart.

A great place to go for dental care. Everyone at the front desk is very friendly and helpful…read more Always super clean there.

Shoutout to Tracy Orchard Dental! This team actually makes me look forward to going to the dentist…read moreevery time. They're incredibly informative and welcoming. I recently had a deep cleaning done because my gums were not looking their best, and they took great care of me. Sandra has done my deep cleans, and she's amazing thorough, gentle, and always checking in to make sure I'm doing okay. I really appreciate her professionalism and the comfort she provides during the process.

Dr Singh was very good listener and her Shots you didn't…read morefeel a thing, thank you Office staff very friendly and helpful!! The place to go for dental care.

I'm updating my review because while I've been happy with the dental care I received, I recently…read morehad a frustrating experience with the billing. I was given an estimate for my treatment and was told what my portion would be. It wasn't a small amount, but I trusted the estimate and gave them the green light to move forward. I have dual dental insurance specifically to help with situations like this, so I was pretty surprised when, much later, I was told that insurance wasn't going to cover about $1,000 of what I had originally been told they would cover--and that I was now responsible for that balance. That's where I became upset. $1,000 is not a small amount to unexpectedly add to a bill after the treatment has already been completed based on an estimate I was given. I asked them to continue working with the insurance company because I felt the claim needed to be pursued. About a month later, they were able to get an additional $200 covered. I appreciate that they got something resolved, but it also left me wondering how much more could have been covered if the claim had been pursued more thoroughly from the beginning. I was also frustrated that I was asked to call my insurance company myself to help get the claim processed. I understand that insurance coverage can be unpredictable and that not everything is within the dental office's control. What I do expect, though, is for the office to make a reasonable effort to work through the insurance process before passing a significant unexpected balance on to the patient. I've spent a lot of money with this dental office over the years and have even left them two 5-star reviews because I genuinely had a good experience with the care I received. That's why this situation was particularly disappointing. I'm fortunate that I can cover the unexpected expense, but I'm updating my review because I think patients should be prepared for the possibility that the billing may not match the original estimate and that a significant balance could show up later. If you're considering treatment here, I would recommend getting a detailed estimate and following up closely on what your insurance actually pays before assuming the estimated patient portion is your final cost.

This was my second visit, and I couldn't be happier with the care I received. From the moment I…read morewalked in, Elizabeth at the front desk was incredibly welcoming and helpful. She took the time to thoroughly explain my insurance coverage, which I truly appreciated. I pay for insurance every month but have never fully understood what it actually covers, so her patience and knowledge meant a lot. Daisy was wonderful as well. She took my X-rays and paid close attention to the reason for my visit, making me feel heard and comfortable throughout the process. Dr. Lily Hsin was absolutely amazing! She is kind, knowledgeable, and genuinely cares about her patients. It's clear she has built an incredible team, and you can tell that everyone enjoys what they do and takes pride in providing excellent care. I highly recommend this clinic to anyone looking for a friendly, knowledgeable, and professional dental team. Thank you all for making both of my visits such a positive experience!

BEWARE COMMUNITY I…read morehad a horrible experience with this dentist office. I have been a customer since the office opened. I have been through the several owners an new doctors . The service an products they use has gone down tremendously. I recently had bridge work done few months ago. My temporary fell off twice. This tells me the products they are using are not top grade. I also had to come back three times for my permenant bridge due to it not fitting properly. I was told each time it was the lab fault. I just found out the bridge they put in on the opposite side two years ago had a leakage which caused me to need a root canal an replacement. I go every year, they do exam an xrays. I don't understand how this was overlooked. The office manager refused to honor there services . I'm filing a claim with my insurance. Also my son moved had to go to another dentist in the Bay Area the crown that Naglee did had to replaced . His crown was less than year old.

All the staff at Dr. Kian's office are incredibly helpful and kind! Millie at the front desk is…read moreinformative and knowledgeable. His office was able to schedule me a consultation quickly for concern of a broken tooth and has made the following care easy. As far Dr Kian, he is very quick yet efficient. I've never felt more comfortable in dental chair. His dental assistant as well made things comfortable and tolerable! Thank you to the staff at South Tracy Dental. Very much recommended coming here for cleanings and such!

Excellent dentist with talented, kind and respectful staff. Very pleasant surroundings in office…read more Convenient location with ample parking.

Absolutely amazing experience from start to finish…read more My husband and I have both been coming to Dr. Sanchez for the past 3 years. Not only are the extremely friendly, they are very efficient and always do a great job. As someone who works an 8-5 job, scheduling appointments is always hard; but Dr. Sanchez's office is always able to work with my schedule. Scheduling is super easy, and the exam is always thorough but fast. Dr. Sanchez is great at what she does. I recently had to have a couple of fillings completed and I was in and out in about 20 mins. No pain, the fillings look amazing, and I'm able to eat right away. Going to the dentist can be something we sometimes leave for last minute because of various reasons but I highly recommend coming to Dr. Sanchez for personal, fast and efficient care.

Amazing! It has only been two times that I have visited here and I can't see myself ever going…read moreanywhere else! I never knew dental care can look like this. Dr. Sanchez is such an incredible person and it doesn't take much to know you are in good hands. Incredible attention to detail, office is very very Hygienic and the care is so so gentle, efficient, fast, and very well done! Jim is very kind too, amazing team! All the goodies are so considerate and such a plus! Dr. Sanchez even discovered a small defect that was causing some sensitivity that I don't think anywhere else would have discovered or even cared about! You will be excited for your visits and to take care of your teeth! Your work will always be painless and flawless here!

Been going to Shirley Zhao for about 6 months now, service has bern excellent, staff has been…read moregreat, scheduling has been easy and they on top of it. As much as I hate going to dentists, they are pretty good, definitely recommend.

Had an emergency appointment due to swollen lymph nodes that I assumed was from a broken wisdom…read moretooth infection I had for years. I was right. After referring me out to an oral surgeon because Dr. Zhao would be on vacation the upcoming week for an extraction. I ended up riding it out with antibiotics and she saw me that first week back for impacted wisdom tooth extraction. I did this because I felt good energy from my emergency diagnosis. I hadnt been to a dentist in 8 years. Everyone in the office was warm, caring and considerate. I needed to raise my hand quite a few times for extra novacaine because I have a higher tolerance in which the dr gave without hesitation. They paused when needed for me or themselves as it was a tricky wisdom tooth with curved roots (yay haha). I barely had pain the next few days and lived comfortably on ibuprofen/Tylenol without issues. I plan to go back for my deep cleaning because of this experience, not as scared as I used to be. They're prices match and they're fully transparent ahead of the work completed. They aren't after a wallet.

This is the best dentist in town! Best dentist anywhere!! I drive from Lincoln CA for top notch…read moreservice. From the desk (Shout out to Melissa) for always keep me on schedule and making payments and appointments easy. The crew does a great job and walk me through my cleaning letting me know what they are doing and giving recommendations for future care. The doctor is extremely knowledgeable! I won't put my mouth in any other hands. A+ guys, Thank you!!

I had a doctor in San Francisco that is second to none Dr. Aliabadi on Portola. I readily admit…read morethat she spoiled all of us when I say all of us its that I recommended and suggested close to a dozen people that loved her as much as I did. So I am easily tainted and jaded and know what a professional dentist a caring dentist looks and sounds like not to mention the outcome. I was very pleasantly surprised to deal with staff at Dr Sanchez's office in Tracy and he accommodated me every which way he could and then he recommended me to someone that I am not looking forward to seeing ever again but as far as Dr Sanchez he is a true Dental professional his staff is a rock solid team. You're going to be treated like royalty there and you're going to be happy with the outcome that doesn't happen everywhere you go obviously. Thank you to the (team)staff and thank you to Dr Carlos Sanchez. It's reassuring to know that there are still Professionals in that category!