I love Dr. Singh and her staff! They are amazing, caring, and always take their time to make sure…read moreeverything is done right. I know they're probably tired of seeing me come in for every little concern about my teeth, but we always share plenty of laughs during my visits! The receptionists are wonderful and explain everything in detail, from what my insurance covers to any out-of-pocket costs, so I know what to expect. Because of my medical condition, Dr. Singh even followed up with my primary doctor to make sure the medications she recommended were safe for me. That level of care means so much. Amazing doctor, amazing staff--I truly appreciate them!

I'm updating my review because while I've been happy with the dental care I received, I recently…read morehad a frustrating experience with the billing. I was given an estimate for my treatment and was told what my portion would be. It wasn't a small amount, but I trusted the estimate and gave them the green light to move forward. I have dual dental insurance specifically to help with situations like this, so I was pretty surprised when, much later, I was told that insurance wasn't going to cover about $1,000 of what I had originally been told they would cover--and that I was now responsible for that balance. That's where I became upset. $1,000 is not a small amount to unexpectedly add to a bill after the treatment has already been completed based on an estimate I was given. I asked them to continue working with the insurance company because I felt the claim needed to be pursued. About a month later, they were able to get an additional $200 covered. I appreciate that they got something resolved, but it also left me wondering how much more could have been covered if the claim had been pursued more thoroughly from the beginning. I was also frustrated that I was asked to call my insurance company myself to help get the claim processed. I understand that insurance coverage can be unpredictable and that not everything is within the dental office's control. What I do expect, though, is for the office to make a reasonable effort to work through the insurance process before passing a significant unexpected balance on to the patient. I've spent a lot of money with this dental office over the years and have even left them two 5-star reviews because I genuinely had a good experience with the care I received. That's why this situation was particularly disappointing. I'm fortunate that I can cover the unexpected expense, but I'm updating my review because I think patients should be prepared for the possibility that the billing may not match the original estimate and that a significant balance could show up later. If you're considering treatment here, I would recommend getting a detailed estimate and following up closely on what your insurance actually pays before assuming the estimated patient portion is your final cost.

My mom needed to get a few teeth extracted and implants so I looked up a place and found Innovo…read moreDental and Dr. Tejdeep. They had incredible reviews and they live up to those standards! It was a process with my mom's dental needs and the Dr. walked us through each and every step. You can tell he clearly cares about his work and his patients. I am so glad we went to him and will continue to do so! Trust me when I say you will not be disappointed if you go to him. Also, the entire staff is always amazing! I will definitely be recommending them to everyone.

I previously waited over 2 months for a dental appointment from UCSF. When I called on a Thursday,…read morehe made an appointment for the very next day, Friday. They took x-rays and a CT scan right away. I had an ugly cavity on my front lower tooth next to the gumline and they fixed it 3 days later using my less than ideal insurance. I was afraid they would have to pull the tooth and they repaired it like new. Wow! I was treated like gold and felt like I have a new friend. The office is super clean and their craftmanship is amazing. A+++ Thank you from the bottom of my heart.

Really amazing experience going here for the first time and referred this Clinic with my relatives…read more Registration is quick and easy and waiting time is short. Being a new client, I expect that appointment will take long due to xrays and evaluations but I felt comfortable and at ease. From receptionist, dental hygienist to billing, all staff are nice (all smiles) and professional. My hygienist is Logan and she was really amazing. Her hands were so gentle and light and I even fell asleep on the chair if not because of the suctioning I will sleep the entire time. It was new to me because most of the time I do my cleaning, I always feel anxious but in this Office I felt so relaxed. Looking forward on my next appointment.

A great place to go for dental care. Everyone at the front desk is very friendly and helpful…read more Always super clean there.

12/29/2023- I had a great experience today. I've avoided dentists because of bad experiences as a…read morekid. I've only gone because of a dental emergency/issue. This was one if them, a broken tooth that was painful. I had called and was able to get a quick appt the same day that I called for 2 days later. I had called another dentist and it was going to take at least a month before there was an opening. I expected there was going to be a lot of dental work needed besides this broken tooth. The front desk personal were friendly and attentive as soon as I walked in. Dental assistant was patient and understanding when doing the pre exam stuff as well at the X-rays. Dr Kaur was also patient and understanding while going over the X-rays, procedures needed, and during the deep cleaning. I felt well taken care of by the doctor and her staff. Including a good explanation of procedure options, costs, and financial payments. I'm definitely glad and happy that I was able to get an appointment here and for future dental care.

Since moving to Tracy almost two years ago, we've trusted VCare Family Dental for all our dental…read moreneeds. The staff is amazing, and we always leave completely satisfied with the care we receive. Highly recommend!

I knew my experience at Grantline Smiles was going to be exceptional the moment I met Favour. From…read morethe instant I walked in, she made me feel genuinely welcomed and at ease--she is an absolute gem. I can say the same for Dr. Liao, Penelope, and CC. Each of them made me feel relaxed, comfortable, and confident, and they quickly earned my trust. Dr. Liao is incredibly caring and professional, and she made the entire experience seamless and stress-free. Penelope was so attentive and meticulous during my cleaning, making sure every detail was taken care of--my teeth have never felt better! CC was equally thorough and considerate while polishing my teeth and applying the fluoride. His attention to detail and gentle approach were truly appreciated. Everyone at Grantline Smiles is kind, welcoming, and genuinely cares about their patients. When it comes to dentists, I've found my home!

Service was amazing! They were quick but explained everything thoroughly. Office is super nice and…read moreclean. Just went in for a check up and cleaning but already scheduled to go back

This was my second visit, and I couldn't be happier with the care I received. From the moment I…read morewalked in, Elizabeth at the front desk was incredibly welcoming and helpful. She took the time to thoroughly explain my insurance coverage, which I truly appreciated. I pay for insurance every month but have never fully understood what it actually covers, so her patience and knowledge meant a lot. Daisy was wonderful as well. She took my X-rays and paid close attention to the reason for my visit, making me feel heard and comfortable throughout the process. Dr. Lily Hsin was absolutely amazing! She is kind, knowledgeable, and genuinely cares about her patients. It's clear she has built an incredible team, and you can tell that everyone enjoys what they do and takes pride in providing excellent care. I highly recommend this clinic to anyone looking for a friendly, knowledgeable, and professional dental team. Thank you all for making both of my visits such a positive experience!

The type of care I'm receiving is a series of things, but the first step in my series is a deep…read morecleaning. The deep cleaning was done by Jessica, and she was awesome. She went over what the procedure is going to be like and asked for any questions, or concerns I had before starting. I asked how to properly floss and brush, and she showed me and demonstrated how to do them properly to help in the future. The office and the entire staff are super friendly and nice. At the same time, they do their best to help financially with any procedures you do and give a consultation and list of costs before doing anything which is great to plan things out. I highly recommend this place to anyone looking for a dentist.

I wanted to take a quick moment to compliment the incredible team at Dr. Sanchez's office…read more Special shoutout to Melissa and Paula at the front desk! Extremely accommodating on financial plans as well as scheduling. Had THE BEST cleaning from Tia! There's a reason I commute from SF to see them. Great job, team!

This is the best dentist in town! Best dentist anywhere!! I drive from Lincoln CA for top notch…read moreservice. From the desk (Shout out to Melissa) for always keep me on schedule and making payments and appointments easy. The crew does a great job and walk me through my cleaning letting me know what they are doing and giving recommendations for future care. The doctor is extremely knowledgeable! I won't put my mouth in any other hands. A+ guys, Thank you!!

I've had yelp for years & never felt compelled to write a review before except now. (I know this is…read moreessentially what it's for but i'm just too shy sometimes lol) Huge rave for this dental office & their friendly staff. I live in town but my family dentist is all the way in Rancho Cordova & my busy work/school schedule wouldn't allow me to make it there to take care of this really bad toothache. Long story short- I needed an extraction done but kept putting it off. Until one day it started to really bother me persistently. I called different offices around town to see who was able to fit me in ASAP because the pain was now unbearable unless I took ibuprofen around the clock. Arlene was sooo sweet & understanding and was able to get me in the following day. I'm so thankful she scheduled me to meet Dr Bains!! I saw Dr Bains & she was able to take care of me right then & there! She is so friendly, knowledgeable, & was very gentle with me. She educated me about everything, was very patient in answering my questions & concerns. She gave me step by step explanations & checked in on me every so often during the procedure. This was super appreciative & kept my anxiety at bay. I was in such awe that my appt was literally so close to their closing time & still, they were all so sweet & caring while scheduling a follow up appt to make sure healing is going well. I am so grateful for awesome professionals like Arlene, Dr Baines, and all her dental assistants. This dental office is a hidden gem. I highly recommend them for all of your dental needs!

At the time that I went here it had been a long time since I had been to the dentist I had become…read moreafraid of dentists after some bad experiences but you can absolutely trust the staff here. They only do what needs to be done and will not over charge as well. Highly recommend if you are someone who does not like going to the dentist. Efficient and affordable.

Been going to Shirley Zhao for about 6 months now, service has bern excellent, staff has been…read moregreat, scheduling has been easy and they on top of it. As much as I hate going to dentists, they are pretty good, definitely recommend.

Had an emergency appointment due to swollen lymph nodes that I assumed was from a broken wisdom…read moretooth infection I had for years. I was right. After referring me out to an oral surgeon because Dr. Zhao would be on vacation the upcoming week for an extraction. I ended up riding it out with antibiotics and she saw me that first week back for impacted wisdom tooth extraction. I did this because I felt good energy from my emergency diagnosis. I hadnt been to a dentist in 8 years. Everyone in the office was warm, caring and considerate. I needed to raise my hand quite a few times for extra novacaine because I have a higher tolerance in which the dr gave without hesitation. They paused when needed for me or themselves as it was a tricky wisdom tooth with curved roots (yay haha). I barely had pain the next few days and lived comfortably on ibuprofen/Tylenol without issues. I plan to go back for my deep cleaning because of this experience, not as scared as I used to be. They're prices match and they're fully transparent ahead of the work completed. They aren't after a wallet.

Came here payed out of pocket last year for my wife to extract a tooth, we not having insurance…read morethat time due to new residency in California from out of seas. Wife was happy and still is. Second time visiting as of this date of writing; decided to review with insurance this time. Had my wife X-ray and operation happened in just 1.5 hours. We found our dental, All staffs were very friendly and down to detail. The counter recipient is nice, welcoming and very informative at what she does. Homey atmosphere!

Sadly I have to write a review. I been going here for the…read morepast 10 years I went for a regular cavity fill. My feeling was done incorrectly now I have nerves pain gum pain It's disappointing I went 5 times to go get it fix and also they mess up other tooth as while. I called to talk and be mellow I've trusted them. Till this day they have not call to check on me Take accountability for once and be better. Teeth are forever I trusted you guys. It's disappointing.. I will never go here again.