I wanted to take a quick moment to compliment the incredible team at Dr. Sanchez's office. Special shoutout to Melissa and Paula at the front desk! Extremely accommodating on financial plans as well as scheduling. Had THE BEST cleaning from Tia! There's a reason I commute from SF to see them. Great job, team! read more

This is the best dentist in town! Best dentist anywhere!! I drive from Lincoln CA for top notch service. From the desk (Shout out to Melissa) for always keep me on schedule and making payments and appointments easy. The crew does a great job and walk me through my cleaning letting me know what they are doing and giving recommendations for future care. The doctor is extremely knowledgeable! I won't put my mouth in any other hands. A+ guys, Thank you!! read more

Scam. He'll intentionally damage your teeth until you lose it all! My teeth were intentionally destroyed and drilled so deep, I now need root canal for all of them and it has been less than a year! I was in pain and couldn't eat until I've lost all of my teeth that were worked by him! He intentionally drilled recklessly and causes further damage to the nerve by putting pressure into the drilled tooth (hole) using another tool. I've never seen anyone do that before. His reason was there's a cavity. He never told me there were cavities during examination and he was supposed to replace old fillings only. Who put pressure into a tooth trying to remove a cavity anyways? How are you supposed to remove it by damaging nerves that were never a problem to begin with? Nothing ever sounds right with this guy. None of my tooth ever recovered and I was in pain the entire time. Now, I've lost more money fixing them or pulling it out. Don't waste your time here, you'll regret just like I did. read more

I had the BEST experience at this dental office! It's intimidating trying out a new dental office, as we all know, but this office goes above and beyond in making you feel comfortable! I felt so taken care of since the minute I made my appointment! Front desk receptionist Mel texted me to confirm and verify my insurance information so I didn't have to deal with anything on the day of my appointment. This office is located inside Satellite Healthcare building on the second floor. Plenty of parking outside, so no need to stress over that. The office itself is clean, with new technology and tasteful decor. I was greeted with warm smiles when I arrived. Only waited about a minute before I was taken to the back by Neely, the hygienist, who gave me the most through, painless cleaning I've ever experienced! She gave me useful tips and tricks on how to help improve my gums. She took a full set of X-rays and in the mouth pictures that Dr. Saini (super nice associate dentist of Dr. Sanchez) used to show me everything needed for my mouth. I liked that he was conservative in his treatment plan, recommending only what was absolutely necessary. Highly recommend this office for exceptional dental care! Can't wait to come back for my next cleaning! read more

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Dr. Sanchez is probably the best around, unfortunately the front staff are probably the most rude and unprofessional around. The staff screens all reviews and emails directed for Dr Sanchez so I'm sure he's not fully aware of all the complaints and actions the front staff has been doing. Dr. Sanchez is great at what he does, you just have to bite your tongue and get past the front desk staff. Read the one star reviews and you'll get an idea of what's going on. Don't let the office staff screened responses fool you. read more

Tia, the dental hygienist, did an exceptional great job on my dental cleaning. She gave very useful information about my teeth's condition that helped my teeth's condition. read more

I have been going to Dr. Sanchez's office now for about a year and I have had several cleanings and a cavity filled since then. I am very happy with the quality of work I have received and how accommodating the entire staff is. The hygienist I see is Jamie, she is always very mindful of being gentle when performing her work in my mouth. It is reassuring and comforting knowing she will be the one doing my cleanings for me from here on out. read more

Came in to see Dr Sanchez due to my frustrations with some poorly done chair side veneers. I was able to get an appt pretty quickly, and the staff was extremely knowledgeable and friendly. They got me in for treatment and I couldn't be happier with the results! I finally feel excited to smile again, and that is an amazing feeling. Highly recommend this office! read more

Sanchez E Carlos, DDS - Bottom before, top after - General Dentistry Near Me - Tracy, California

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There are very few negative reviews of Dr. Sanchez or his staff here, and I really have a hard time believing them, particularly the ones about bad attitude or being greedy. My experiences at this office have been totally the opposite and decided to say so. Dr. Sanchez, the techs, and the office staff know what they're doing and make you feel as much at ease as is possible at a dental visit. I don't even look at a bill or question it; I just pay knowing I'm not being cheated or overcharged. Last year I had a medical emergency and had to cancel on very short notice. I wouldn't have blamed them if they charged me something or gave me a little snark, but they didn't. Look at my other Yelp reviews and you'll see some of them are DEADLY. They had it comin'! So when I recommend someone, you can take it to the bank. read more

Sanchez E Carlos, DDS - General Dentistry Near Me - Tracy, California

Been seen here for 20 years now. I had a very painful and ugly set of teeth. From my first visit to my most recent, I've never had a bad experience. Dr. SANCHEZ is so gentle and calming which really puts you at ease. I can't say enough about the office staff. Shout out to Paula and Melanie. Insurance claims are handled quickly and any issues will be resolved. Scheduling has never been an issue. It's for this reason that I am doing an update here now. The reviews of the office staff that are negative, are hard to believe. As many years as I have been seen here, I have never experienced rude,unhelpful attitude. and when I'm in the office, I have never seen any other patients that seem dissatisfied with the office staff. The dental staff are friendly and knowledgeable. I've been on a cleaning schedule for many many years now. I am pain-free and I smile with confidence. read more

My 17 yr old and I both had great experiences with the dentist, hygienists and office staff. They don't try to upsell you on expensive procedures and trust me...I could use some! My gum disease required a deep cleaning to try to get it under control or at least improved. I would only recommend they break this visit into 2.... one hour appointments.....not a 2 hour one. It's just too long.... with anxiety or without. They tell you upfront what insurance covers and they looked at immediate attention areas, your concerns, and answered all my questions. I have been made to feel helpless and overwhelmed by other dentists in the past. This dentist was optimistic and it gave ME hope. Baby steps, not an overwhelming amount of extensive procedures I would require to get there. I plan to continue my dental health journey with this guy and his great team. read more

We appreciate Dr. Sanchez and his staff. Everyone is always professional and works with the patient to ensure that they receive the upmost care. They take the time to know their patients and assist them with making appointments and medical billing. I recommend Dr. Sanchez and his staff to those that care about their dentistry needs. read more

Do not go with this office. Their office manager Paola Gonzalvez is very rude and wants customers to make it at the time she wants. People work and can't make just when they can see you. She sent a really rude text message to my friend and when she came to office to talk to the doctor told her she had to leave and was not allowed to speak to him. That she was the person in charge. I have never received this type of treatment in any dental place. Don't go there and let people know how rude they are. read more

I was in need of a new dentist as my old office no longer accepts my insurance. Thankfully Dr. Sanchez does! Each time I come I never have to wait, my appointment is always on time! read more

It is the worst dental clinic where they treat people as if you were asking them for free consultations and treating patients reluctantly. I will do everything possible to let it be known that this clinic treats people reluctantly with offensive messages. Only because I can make my appointment to my appointment, I will cancel my wife appointment which is a different day and this person Paula says we are not welcome anymore, only because I miss my appointment read more

Amazing dentist and staff. I found this dental office originally for my son but recommend him to everyone I know because he is great. The office staff is always helpful and courteous and everyone is always professional. I used to drive to my dentist in Castro Valley because I really loved him but after finding Dr. Sanchez right under my nose here in Tracy, I transferred to him and left Castro Valley and saved myself a lot of driving time. You will be happy to have found Dr. Sanchez like I was! I don't want him to get too popular and then I'll never get in a for a cleaning because he will be so busy but I'm happy to highly recommend him because I think he is awesome. read more

Don't go to this office they are very rude and Dr Sanchez is all about cleaning and have a perfect review. Fill your teeth you won't be able to open your mouth for 1 month or put crown you need to go to emergency he doesn't prescribe any medication for patient. He will sent you to a different dentist to check your teeth and charge you a arm and leg because you made a mistake in the first place very bad dentist. read more

I've been to a couple dental offices in Tracy but Dr. Sanchez is the best! He's very thorough and always so kind when i visit. His staff is very welcoming and always takes care of me when I'm there. Their front office Melissa even sends me personal texts to remind me about my upcoming appointments which i absolutely love and appreciate so much! By far the best dental office in Tracy read more

I've been seeing doctor Sanchez for several years and most recently level of office staffs professionalism has declined and do not appreciate the way they can't admit to scheduling errors and have condescending bad attitudes. My insurance has paid several thousand dollars to them and they are unsympathetic to flexible scheduling taking on a bad attitude whenever life impacting issues have come up finding the need to reschedule is no pun intended "like pulling teeth" If you require flexibility without feeling guilty or looked at badly do not use this practice. They're are plenty of establish good DDS in town and in neighboring cities to limit yourself to be disrespectful behavior. Beware you've been warned! read more

Awesome support staff--AWFUL DENTIST! My husband and I went to this dentist for more than 5 years. Almost sought out another dentist a few times, however, support staff kept us going back. This dentist is undeserving of the staff he has and shows little to no appreciation. He is arrogant and doesn't look at the whole picture when ordering crowns and bridges. The poor work and materials have cost us thousands of dollars, added discomfort and more time in the dental chair elsewhere to replace and correct his poor work. Plenty of options out there people--don't go here! read more

I was incredibly impressed with the staff, and level of care with Dr. Sanchez & Team. My initial consultation was inclusive of a cleaning, X-Rays, and a complete care plan. I really appreciated the absolute transparency in pricing. Today I had a crown & four fillings replaced. Virtually no pain was experienced, and Dr. Sanchez explained everything he was doing during each procedure. He was not happy with the way my crown seated, and did it again. He is a perfectionist, something I truly appreciate in a dental professional. The team is friendly, engaging and really wants you to feel welcome and comfortable. I actually received a thank you note signed by the staff a few days after my first visit. In highly recommend Dr. Sanchez! read more

Dr Sanchez and his team are AWESOME!! I've been a long time patient for 18+ years and have referred to them many times. I always look forward to their level of care, concern and compassion. Each person goes ABOVE & BEYOND to make me feel comfortable, provide multiple options for care and works with my tight schedule. Dr Sanchez is extra gentle and never makes me feel nervous. I really appreciate how they also work proactively on my care needs and provide affordable options and ideas to schedule accordingly. The office is super clean, parking is easy and everyone makes me feel super comfortable when I walk in. They also have referred me to amazing partners in dentistry and Paula and Mel go far and wide to coordinate with each doctor and their care team as they've established great relationships. This IS the way to manage and run a business that provides EXCELLENCE in service and care! I'm forever grateful for TEAM SANCHEZ and a raving fan! read more

I have had the most amazing experience from begging to end. I broke my front tooth badly recently, Paula was so amazing and got me in very quickly to get a consultation on ways it could be fixed. I was sure I was going to lose the tooth, but the Dr amazingly came up with a way to have it fixed. It was a pain free shot and the whole experience was stress free--I have always been a fearful and anxious patient. They treated me with the most professional and courteous care. Was the easiest dental appointment from start to finish, from the front staff to the dentist and assistants. I am so thankful for Paula for reassuring me that everything would be fine and getting me in quickly so that I didn't have to stop smiling because of my badly broken tooth. I also came in for my dental cleaning, which was amazingly thorough as well. I will be a life long patient!! Thank you to all the staff! read more

I choose this dentistry based on it's yelp reviews. I'm giving this place a 1 star solely based on Dr. Sanchez himself. The staff was always gracious and very professional. My interactions were primarily with the front desk, esp Paula and I brought my family here. When there was a serious issue to address regarding my daughter's treatment, I made a request directly to Dr. Sanchez. I found him to be guarded, dismissive and very defensive. I felt he wasted my time, only to try and convince me why he was correct, and I as a paying client was not. I left his office thoroughly disappointed, frustrated and disgusted. Dr. Sanchez made several thousands of dollars off of my family in less than a 2 year period. If it weren't for Paula, Rachel, Blanca and a few other ladies whose names escape me, I probably would have stopped supporting his establishment long ago. I would not recommend this dentistry. read more

I had Dr. Sanchez put in a crown for one of my teeth, and it was a very bad experience. The whole procedure took nearly 4 hours, and then he left part of a needle in my mouth. And he didn't even notice, his staff had to point it out. I had to spend another 2 hours rushing off elsewhere to get it removed, and my mouth is still recovering from everything 5 months later. read more

Most of the reviews on here are OLD. I feel obligated to UPDATE because my past experience with Dr. Sanchez I would have HIGHLY recommended him. However, he has changed he was extremely short with me, had little to no empathy, as I came into his office in pain was told I needed a root canal to be done by another dentist and would get in to have it done quickly perhaps that day. Well needless to say no call from other dentist. So I went to Dr. Sanchez in pain and left in pain. I'm sure my insurance will get a nice bill for the 5 minutes he spent with me. Seems he has gotten arrogant and no longer cares about his patients. His support staff is awesome though, friendly with smiles; and compassionate; too bad I can no longer say the same about Dr. Sanchez. read more

I really like Dr. Sanchez. I started seeing him for my dental care well over 10 years ago back when he was across the street from the hospital. I stopped going to the dentist for a while there, but when I got insurance again I booked an appointment and was pleasantly surprised at how gorgeous and updated his office is now. He's now off of Grant Line, and the office is bright and clean and just really nice. I've been going back to him for about 3 years now. All of his hygienists are gentle and really friendly. I know I've had Tiffany and Rachel clean my teeth. Dr. Sanchez himself is very nice and I haven't ever had a bad experience with him. One time I brought along my 3 month old son who slept through the cleaning, until Dr. Sanchez came in.. and then my son proceeded to scream through my whole exam, but Dr. Sanchez was so nice about it. He told me not to worry, and that mostly everybody there has kids... So that was nice for an occasionally anxious first time mom like myself, haha. Front office staff is pretty great and Melissa (?) who helps you with your insurance is always pleasant and easy to understand, which is great when insurance can be so confusing. I also just had a crown done on a molar, and I was pretty nervous about it. I had had a root canal done the month prior and it was just not fun due to how anxious I get (no fault but my own!). I asked them if there was anything they could do to help me, so I was prescribed some medication and that helped A LOT. I remember them being really sweet to me and even offering to give me a blanket and took their time with me. And! My permanent crown was done same day, which was really awesome for someone who definitely doesn't want to go to the dentist very often. I live in Valley Springs, about and hour away from their office, but it is so worth the trip. Thanks for being so great, Dr. Sanchez & staff! read more

The team are all friendly and supportive, the office has the latest technology and the dentist is an expert with it. They can 3D-print a new crown right there in the office, it's pretty cool. Thanks a million to Melissa, Paula, Dr. Sanchez and everyone there. read more

Best Dentist Office in town. The ladies are all super sweet and helpful. My visit was fast, easy, and very clean. They really took their time to explain what was up with all of my teeth and what I can do for the future to keep up with my beautiful mouth Overall they treat me so well and I love coming here occasionally. Highly recommended if you're having a bad day, all the smiles they give are truly a blessing. Thankful to find a Dentist who cares and a group who works hard and to give everyone a good time! read more

I think Dr. Sanchez is a great guy and he is very nice to go see. But he is super hard to go see. His schedule is very busy. And he has made some poor decisions about my own oral health. I had to get a root canal and typically you get the hole that they drill filled but Dr. Sanchez said that I did not need anything. Two years later that tooth has a cavity inside it and will most likely need to be extracted. It could have been saved had Dr. Sanchez used better judgement in my case. read more

Great staff and great doctor!! Couldn't ask for a better experience! I have been bringing my family here for years and we always have great service!! read more

Need a Dentist. Not only do they provide excellent professional services but their outstanding CUSTOMER SERVICE is the best. Friendly staff that only has your best interest in caring for your teeth. Ask for Paula. read more

Absolutely love their hygienists. They have been very professional and thorough. My first time going to this office I was started with a teeth cleaning and was told afterward that the dentist was ill and I had to come in on a different day for my exam. I found it odd, and figured they would have told me in advance if I could not meet with the dentist my first day in the office. Went back, as thankfully my schedule was flexible that week. Ended up getting fillings later that month or so. Went back for my most recent 6 month cleaning and again did not see the dentist after the cleaning because he was "running behind." I received my explanation of benefits from my insurance company and my insurance was charged for the prophylactic cleaning AND the dental exam which never happened. I'll be changing dental offices. read more

I've been looking for a GOOD and Honest Dentist for quite a while, I am very pleased with Dr. Sanchez he's been in Tracy for the las 22+ years!! He is very kind and professional.The ladies I talk to today were amazing so knowledgeable , professional and helpful they were all smiles!! I immediately feel comfortable they explained the treatment I need and the price very reasonable. They have free water and coffee their office is very nice and clean. I highly recommend Dr. Sanchez. Si busca un Dentista profesional, y dedicado a sus pacientes vaya y visite al Doctor Sánchez su personal altamente calificado, profesional y amables. Les recomiendo al Doctor Sánchez de verdad que estoy muy feliz de haber encontrado su consultorio. Visítenlo hoy! read more

Dr Sanchez and his staff are knowledgeable, friendly, and most of all very caring. They know the meaning of customer service! Dr Sanchez, Paula the office manager, and the hygienist took their time to make me feel very comfortable. They were very gentle when working in my mouth. They explained things thoroughly, and went over different treatment options. I've had other dentists that you leave the office with your gums bleeding and your feelings hurt afterwards for a very long time; not these people! The filling he did was perfection! Everyone is very professional and they know what they are doing. I found the best dentist - Dr Sanchez! Even though I don't live in town; I don't mind the extra drive to get the best service around. I highly recommend them. BTW the office is beautiful! Free fancy coffee and other beverages while you wait... Very nice! read more

Sanchez E Carlos, DDS - Building when you're driving by. Corner of Grant Line and Orchard in Tracy, Ca. - General Dentistry Near Me - Tracy, California

Came in for a stay plate. I asked the receptionist/billing person to show me what it would look like. She showed me a small maybe two in stay plate so I payed got the molds done I was super excited to get it and it's huge it's for my whole mouth. When I tell them that that's not what they showed me the dentist acted like it was totally my fault. I explained that I was showed something different and he didn't care. I told them I wanted my money back and the receptionist/billing person got an attitude and said I would have to wait because she didn't have anytime. I payed with my debit card and they are saying they have to cut a check instead of just refunding me. She was very dismissive and rude stating that I would have to wait til she had time. So I'm sitting here waiting for her to give me something in writing that she will in fact refund me. I will update later. ****UPDATE**** The refund was not returned to my card I was told it would be refunded by check and I needed to come back for it. That is why I asked for it in writing since what I have been told by your receptionist before has proven to be misinformation and I understand that it was going to be mailed to me since I do not have the time to stop by and get the check so as of right now I'm still waiting for my refund. Hopefully it will arrive soon. ****Update**** to add insult to injury I received a letter stating that Dr. Sanchez was withdrawing from being my dentist. There was absolutely no need to Harass me in that manner since I had already decided not to go back to this facility since they are unprofessional and are deceitful. Needless to say beware! read more

Because of various life "stuff", I haven't been to a dentist in probably 4-5 years. Last week, I had pain in a back molar, so I called Dr. Sanchez's office. My daughter has been going to him for awhile and highly recommended him and his staff. I called on Thursday, Nov. 30 and got an appointment for the very next day. I have some "dental anxiety" but on Friday, because of the pain in my molar, I was absolutely terrified when I went in for my appointment! ALL of the staff, including Dr. Sanchez, put me at ease. After the x-rays were done, Dr. Sanchez very gently checked my mouth and told me that he suspects my problem molar might be a fracture. (Dr. Sanchez has referred me to a specialist to confirm.) In the meantime, I went back to today for a cleaning and I couldn't be happier. Emir cleaned my teeth and it was THE best, most gentle cleaning I've ever had done. We discussed oral hygiene and a number of ways to improve a few things specifically for my age & health. I have another appointment tomorrow so that Dr. Sanchez can fix a few cavities, but believe me when I say I am 99% less anxious than I was just a few days ago. Thank you, Dr. Sanchez, Paula, Melissa, Sherry, Emir, and anyone else I may have missed!!! You have a client for life! read more

I've been going to Dr Sanchez for years and find him to be very professional and friendly. I especially like the way he explains the procedures as he's working. The staff (Paula, Gabby and Jaime and the others) are especially friendly and helpful. If your looking for a dentist Dr. Sanchez is the man with a plan. read more

I'm extremely happy I found this place. The staff and Dr. Sanchez are truly amazing. I suffer from anxiety but they have such a friendly welcoming environment that it helped me relaxed. I have never felt so comfortable at any Drs office before. Professional, nice and clean place. If I could give it 10 stars I would. read more

The best! I appreciate the entire staff. The core is Dr. Sanchez's quiet and meticulous approach. My teeth haven't had any problems but he has treated some friends and family that required extensive work and he definitely does quality work. Meticulous, up-to-date techniques are keys. His staff is equally friendly and efficient. They are quick but nice as they juggle phone calls with those routine tasks such as appointments and getting X-rays from my previous dentist. My hygienist, Tiffany, was obviously very experienced and again was friendly and efficient. She was gentle with my teeth and was quick but thorough. Good dentists are hard to find and Dr. Sanchez is a very good dentist. read more