Best there is available in the area, was able to get same day service and speeds are decent for…read morewhat i am using.

From the owner: TNT Satellites has been serving the ARK-LA-Tex area sInce 1999. TNT Satellites is your local…read moreauthorized DIRECTV dealer, and we are committed to providing our customers the best service and entertainment experience possible. TNT Satellites installs DIRECTV service in residential homes, commercial businesses and MDU apartment complexes.

NOT reliable. And rude customer service IF you can get through. "outage" twice in 3 days here. Not…read moreto mention how many times before this. If you work from home, this is a NO.

If I could give it zero stars I would. The WORST internet connection I've ever had. Bought the plan…read morethat should be best for around 6 devices, only use it on 2 or 3 devices and I have to continuously restart the router to gain connection. Sadly, this is the only option in Marshall. A waste of $80+ dollars a month.

I am not sure why Zoom Broadband gets such low reviews; maybe happy customers don't write reviews…read more But I do. We needed internet at our rural property and the only possibilities were some wireless setup like Zoom or satellite. Everyone I know who has had satellite internet service has ended up disappointed, mad, and out money. I called a few places for DSL service and they invariably connected me to a satellite provider. So I googled a little and found Zoom in Marshall, Texas. Our place is very rural. When I realized Zoom used Tmobile cellular service I almost returned the box that came from them (surprisingly fast-1 business day after my order). Why? Because I tried all of the major carriers (Tmobile, Verizon, Sprint, and AT&T) on an unlocked phone and they all had terrible-or no-reception. Calls were spotty, and data was non-existent. My wife convinced me to try it out. To my SHOCK, it worked; and not just a little, it worked well. I ended up adding a signal booster (WeBoost) and was able to get the same speed we get in town using cable internet. Our cable internet went from 20 daollars a month to 80 for no good reason (same service) except that our "new customer" discount ended. Okay, maybe we will be a new customer of the cable company someday, but we are not customers now. A few reviews I have read mention Nikki, a CSR at Zoom. I have emailed and called Nikki twice. Not only was she helpful, she called me after hours to fix a small problem (she fixed it). Cellular internet is pretty simple: towers are connected to the internet, they send a signal to your modem, and your modem sends a signal back. The lights on the modem indicate your signal strength, power status, and network activity. In short, the modem tells you 80 percent of what you need to know, and 100 percent of what you can control. Zoom doesn't own Tmobile. Some European company owns Tmobile, so if Tmobile is having a problem, there's not much Zoom can do. Nikki is direct because she knows the modems and the service inside and out. I like that. I HATE calling CSR's who start at the beginning of a dummy script ("Is your modem plugged in?") in broken English with a thousand voices in the background and delay while your call is bounced to India or wherever. Nikki called me while taking new modems to UPS-from her car. She even called after hours. She speaks perfect English. That's real customer service. Zoom Broadband is a winner in East Texas. It isn't just the best of the bad choices for rural properties; it is actually great internet service. We have not had any problems with billing. Our bill is paid automatically and Zoom communicates clearly about when the charge is about to occur, and when it has been done. It is pretty amazing to be sitting in a rural cabin that has almost no cell service and barely has electrical service, and be watching Netflix in HD on a large screen TV, or televideo conferencing. Wonders never cease. Zero complaints.

Wish I could do zero stars, service is horrible, customer service is even worse. Nikki will lie…read moreabout sending a bill and then when you call and pay she then shuts off service after that saying that you paid after the due date. Nikki will then yell at you and hang up on you if you yell back at her. This is a horrible company with no actual Custer service that listens to customers. This is the only company that is offered where we live so we have no choice but to deal with it at this point, but if you can use a different company save yourself the headache. Nikki told me that she does not care what kind of service we receive as she just wants her money. Stay away from this company.

Working with Network Communications is great!…read more Their investment in East Texas is second to none and they are bringing the future of high speed fiber Internet!

From the owner: Provide Fast, Reliable, and Innovative voice and Internet service with a personal touchread more

It seems that this company is run by people who haven't the slightest about what they are doing, or…read morepossibly had the start-up capital for the business, but not the capital to maintain their service. Their website is always down (not a good sign for an "Internet" service), their Facebook page has not had a posting from them since March, 2012 (today is January 21, 2015), and I have searched in vain to find one positive review from a satisfied customer. It appears that none exist, though there are numerous negative reviews. The company is not part of the Better Business Bureau (another red flag). I called their office because I wanted to find a new Internet provider. At first, I was greeting by a most confusing voicemail spoken by what sounded like a high school student who had speech problems. When I finally did get to talk with a live person, it was the same voice from the voicemail. He didn't have a clue. I asked to speak to the manager of owner of the company and then was put on hold until the call was terminated.

Well, things have changed as of yesterday, so I feel obligated to update my review…read more I noticed yesterday evening that my Internet had not slowed to a crawl by 6pm, as it normally does. I was able to stream a YouTube video and check a couple Facebook notifications on my phone at the same time, without the video buffering. I haven't been able to do that in ages. I ran a few speed tests last night and got a solid 19.5 Mbps each time! I'm getting the same results today (Saturday) - normally Saturdays are slow all afternoon. I checked my modem's config page and noticed that I'm now connecting to 8 downstream channels, rather than 4 channels. It seems like they've implemented a significant upgrade in the last couple days to be able to push more channels. I'm improving my rating to 2 stars. I'm quite satisfied with the service as it is now, but I'm skeptical that it will continue. I also cannot forget about all the troubles I've had in the past.

Every interaction with this company is irritating. Every year when it's time to renew our internet…read moreplan- they change it without telling us. They typically say "the plan you were on expired and we don't offer it anymore". We're then expected to pay a $20-$50 difference for renewing services. We get charged random charges often. Our bill isn't consistent even though we don't add or make changes. When we ask what's costing us they say it's a prorate charge, or it costs $5 to get rid of unlimited data, or whatever to get more $$$$. Unfortunately they're the only company where we live that will service us so we're stuck. But it's a bad time every time. We never know if we're going to get a normal bill or not.

Best service you can get - VERY fast, and it don't go down because it's raining - only sometimes…read more(and briefly) when there's lightning, but I think that's quite understandable.

This service sucks. I canceled service with them because the new location I was moving to doesn't…read moreoffer their service (no wires to build off of to get to my new house) well, I returned my equipment and paid the remaining balance due. I got a confirmation email stating it was all good. Then the next day I got an email stating my card was being charged $130 for service. First off, I don't pay my bill autopay. The charges my card without my consent and then I went in person to dispute this and the lazy worker said they can't do it in person. So I had to call. I couldn't understand the service rep and I demanded a manger or supervisor multiple times for the to just hang up on me. optimum hung up on me 4 times! I'm furious with this provider and still haven't received a refund. This is ridiculous and their management needs to wake up!

The only reason I'm giving it a 1 star is because the technicians are always so polite…read more Unfortunately the service itself isn't great I've had internet problems since I've had them and have had to set up 4 appointments to have someone come out and we haven't even had them for a year yet. Tomorrow will make 5 appointments. Get this... a technician came today fixed my problem and I had steady internet for about 4 hours until it went back out again. Tomorrow is day three with no internet and after talking to them about credit/discount they told me to "check in with us later...." Are you insane ? I went three day without a service I pay for. I work full time I go to school full time and I need internet to do both! The only other provider I can find is AT&T and they want $15 more for less speed. But I might just have to bite the bullet. If anyone has any suggestions for me please lmk I'm new to Haughton to Louisiana itself.