I've been experiencing serious abrupt symptoms for 2 weeks and no provider from there even bothered…read moreto call me. If you want to feel endangered by your provider, go there.

I left this practice because the front-end office staff was absolutely horrible. I figured; I'd…read morecall to cancel my appointment that's scheduled in 2 months from now. I called twice and they keep hanging up on me before I can even say a word. Geez, they are really horrendous. How do they stay in business is mind boggling.

they dont answer their phone right away, when you need help from them i wander why that isread more

They are now known as PACT MD. Patients receive ZERO and I do mean ZERO care. Office staff…read morehorribly incompetent and branch manager impossible to deal with her frightening screaming mood swings. This is a very threatening office with a HARD hospice push since most of their APRN are part time employees/recruiters at Masonicare and benefit financially from each patient they can WRONGLY into their hospice program. Extreme neglect, negligence and patient abandonement. Corporate even a worse nightmare to deal with. Do yourself a favor and go to a REAL medical office not partnered with Hartford healthcare because everything about this place will put your health and life in danger.

I had a great experience at AFC Urgent Care in West Haven! The place is very clean and welcoming,…read moreand everyone was so nice, helpful, and professional. The staff made me feel comfortable and were happy to help with any questions I had. I definitely recommend this location if you need urgent care!

I had severe neck pain. We were seen right away when office opened at 8am. Dr listened well, had an…read morein-office X-ray taken, came back to explain results, and called in a prescription to our local pharmacy. We were out the door in an hour. Office was clean. Staff professional.

The Orange PD recommended this Dr and I have never left. I tend to get one nasty cold each year and…read morecan usually be squeezed in the same day (Thank God because I don't call until it's bad). Always happy and speedy.

Been a patient for past 19yrs. with Dr. Umapathy, went to his practice about a month ago and found…read moreoffice closed and, sign of his name wasn't there. Would really like to know where he moved to. Now I need to find a GP and its not all that easy.. Where is Dr. Umapathy? He's a great Dr. I can walk in any time and will take of us.

I went to Dr. Umapathy's office to get a test. I have to say I was worried because I heard about…read morehow painful it could be, but Doctor Umapathy was professional, gentle, and very reassuring. I highly recommend him and I'll be coming back when I need to.

If you want to breathe without discrimination or not divulge you personal medical status spend your…read moremoney elsewhere .... Had a medical appoint with Dr Wu Rivas and was attacked upon entry and demanded to put a mask on. When I tried explaining their violations they proceed to tell me to leave. THEN I was sent a letter from Donna Montesa, EVP, who "discharged" ... "PACt will not longer provide care for me" ... as a patient. They (Yvette Barchat, COO and Donna Montesa, EVP, refused to respond to my letter of Clarification identifying a legal pandemic as occured; to evidence medical isolation of the virus existed; provide tangible evidence that a medical emergency existed. I'm still waiting for their response.

She is an excellent diagnostician. She treats clients as she…read morewould treat her own family members. She is very thorough. I would rather see a clinician like her as opposed to other practices where-you see a different person every time. They can be polite and organized but not provide adequate care. Example-doctor I've never seen before does not bother to look up my lab results-asks me how the labs were-did not even look at them.(I am a retired nurse).

She's really great. She was my grandmother's PCP for many years. I could never switch to her…read morebecause my insurance wasn't accepted. Now that I have switched (new ins.), she not only remembers my family, I feel as though, I'm treated like family. She takes her time. She is thorough and careful. She explains things. I've only been seeing her for a bout a year now but I've been a few times already as I got the flu and I needed a physical. I'm also diabetic and while I see an endocrinologist regularly for that, she was very attentive to my diabetes and wants to stay updated on my endocrine appointments. As for my grandmother, when my grandma passed, it was Dr. Nwangwu's who listened to her symptoms and really investigated. She was able to help find the cause of her pain shortly before her passing. It was unexpected and the answers came as a result of the thorough labwork Nwangwu had ordered. I've never had to wait longer than 15 minutes (I've visited the office probably 6 or 7 times this year) and when I had trouble initially and misunderstanding with my insurance claim, I questioned my bills and they reviewed each claim with me. I was even offered a discount on my portion since I'd felt there had been some misunderstanding regarding my insurance/initial visit. She's great.

Dr. Dimaya is an exceptional primary care doctor. She is compassionate, thorough, patient, and…read moretruly listens. I always feel heard, respected, and cared for during my appointments. She takes the time to explain things clearly, answer questions, and make sure I understand my care plan. It is obvious that she genuinely cares about her patients and wants the very best for them. I am very grateful to have Dr. Dimaya as my primary care physician and would highly recommend her to anyone looking for a knowledgeable, kind, and dedicated doctor.

Dr. Dimaya is a kind, caring, knowledgeable physician who treats her patients with dignity and…read morerespect. Her staff is friendly and efficient. It is so important to us to be heard as well as have our medical needs met and this is the place where it is happening. My husband and I cannot say enough about the wonderful care and professionalism of this office. We are so blessed to have found Dr. Dimaya!

This place is great . I've been involved with 3 pain management clinics in the last 7 years. The…read moreother 2 places were dirty, full of obvious junkies and low live. They we're pill mill zoos. You would place your urine sample on a table with a dozen others. That creates possibilities of mix ups l. at Livwell, the people go seem like respectable persons. The place is clean, wait times where short 20 mins at the most. I arrive about 30 minutes early anyway, so often I'm in a room before my scheduled time. The staff there is great. Nice, helpful people from the nurses to the APRNs, Docs, to the front office staff. been going there for 2 years and haven't had a bad wait ever. I would wait hours at the other places. you give your urine to the nurse who has a station by the bathroom. You put your sample into a bag and off it goes. Livewell handles the samples professionally unlike other places. The are very helpful over the phone and relay things to the Doctor very quickly, so they end up calling you back pretty fast. have never run into a bad situation with them really. They all know me there, I walk up to the desk and the say "Hi Mark how are you? You're all set, have a seat". I rarely wait more than 10 minute, but like I said I arrive pretty early. About 75% of the time I'm leaving the office a little earlier than my appointment time, if not maybe a few minutes after my appointment was supposed to start. They don't over book. at most I've see 5 others waiting with me. The other places overbooked all the time. There would be 15-20 people waiting. It was a zoo of crack addicts, dope heads and just unsavory people. Dr. Krippa is awesome, really cool. APRN Bogues is who I see most of the time. Shes very cool, listens to you and answers questions. Goes quick but they do everything the need to answer questions etc. I've never felt rushed out of there. If you call and something is wrong with a medication they communicate to your provider very quickly. They listen to me there, unlike the pill mils I've been too. Odds are the negative reviews her are because some people are simply morons. Then you have the fakers, the pain management shopping type people, people that got cut off because they failed a test And people whose condition doesn't warrant pain pills. I travel about 1 hour an 15 minutes to go there from my house. Completely worth it. There are places closer but I've read a lot of those places are just grimy pill mills. I use Veyo medical transport, so I don't have to pay which is nice. Sometimes I arrive late, but I call ahead and let them know. No matter how late I was, they saw me quickly. Wish more places were like that. In conclusion, in my 7 years of being in pain management, this place is by far the best. Everything usually very smooth. The other ones were a complete crapshoot ending up most of the time with some issue or another. I wish I could give 10 stars! Livwell rocks!

The first time I came here, they told me to come 15 minutes early and so I did. I filled out a…read moremassive amount of paperwork. Waited in the waiting room for almost an hour and a half. For what, I have no idea. The receptionist said, "they are just creating your file.". Eventually I saw a nurse who told me she was going to ask me some questions and to just answer yes or no, and not to explain anything to her. After that, I took a drug test in an absolutely disgusting bathroom. At that point, I was a little confused because I don't take drugs. I was referred to this place by my APRN because she thought they did physical therapy and medicine management. I was never offered physical therapy here. When I finally met the provider, it was on a zoom call. I waited in a waiting room for an hour and a half to see someone online? I could do that at home and not have to miss work. The provider said that with my pain level, opiates could be prescribed. I told him that I was not willing to take opiates, and I was not aware that this is what this would be about. We settled on a different medicine and I agreed to come back another time. The second time I came, again I came 15 minutes early as I was told to do and was still sitting in the waiting room an hour later. The receptionist wanted me to sign a paper saying that I consented to be prescribed opiates, and that I would take a drug test, etc., even though in the previous discussion with the provider, I made it abundantly clear that I will not take opiates. Then another person, not sure of her qualifications, sat me down and took my blood pressure. She asked me some questions about taking a urinalysis for opiates. I said I'm not taking opiates, honestly I'm not even sure why I'm here because I only take muscle relaxers as needed, not even on a regular basis. She completely ignored me when I said that. She sent me back to the waiting room. After 45 minutes of sitting there in the waiting room, I go to the receptionist and ask her how much longer it will take because I've been sitting here since 2:45 PM. She proceeded to tell me that my appointment was not until 3 o'clock. I said yes, but I was told to get here at 2:45 and it is now 3:30. She kindly tried to reassure me that it wouldn't be too much longer. So I went and sat down for another 15 minutes and at that point is when I said I'm not doing this. This was a complete waste of my time and money both times. Horrible experience. My only regret is that I didn't snap a picture of the disgusting bathroom to post with this review. But also, I was forced to sign a form saying that I would not take pictures of the office.