im currently on my third car with Gormley, and all three cars has had problems with them. I just got my car back from being repaired and the engine light has already came on. going back and forth with them and their warranty sucks. I had to get a rental while my car was in the shop and didn't get reimbursed all the way. I still had to pay out of pocket for the insurance on the rental and was told after the fact that they do not cover rental insurance. read more

I think I was over charged for my vehicle. Truck is saying I need an oil change. I've had it for 3 weeks. It there is a noise coming from the wheel base. Not sure what they is. SMH it does run good tho. read more

So I would like to give an update. The inhouse finance group that they use is horrible. The lady Kristie will tell you one thing and then will switch it up. I had an issue with my payment and was told to call back with an update and that she would work with me. When I called back on the date I promised she stated that it needs to be paid immediately. I'm not disputing what I owe but to say you will work with me and then change your mind is very unprofessional. Also, when it comes to the warranty I was told by the manager of Gormley's that if I have to put my car in the shop my payment will be put on the backend, I called Advantage Auto and ask them how does it work if you have to put the car in the shop due to a repair and was told the payment will be put on the back end. Well, here we are my motor went for my heat and air and when I called to discussed where I can take it to and brought up about the payment being put on the back end now I'm told payment still has to be made and when I called Tom he now stated well I would have to talk to them to see if they will do it. Now do as you please with this information but if you deal with the in-house financing please be careful. read more

Don't go here if you are a female. YOU WILL GET TAKEN ADVANTAGE OF. I'm a 19 year old girl just had a baby and just got my license. I know nothing about cars. It's already been in the shop for a wheel alignment and other things. I am paying 400$ a month and 11k all together for this piece of garbage. Donny was my sales man and not to mention he knows my whole family. When I called to tell him I've had to take it to the shop 5 times since I got it. 04-18-23 / 05/22/23. You do the math. A little over a month like that is ridiculous!!! And he laughed at me... I also asked him if he thinks the car is worth as much money as I'm being charged, he laughed at me again. Gotta love being a women am I right? read more

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This place sells cars that were wrecked then fixed. Car I saw had obvious repaint and poor collision damage repairs. Overspray all over splash shields and under car. Crossed this dealer right off the list read more

Purchased at car buy here pay here and they gave me a car that had a lot of problems , a ridiculously high interest rate and I'm a years time I had to replace transmission, brakes lines, front and back brakes and rotors timing belt alternator cross bar and more I DO NOT RECOMMEND THIS PLACE UNLESS YOU HAVE MONEY TO THROW AWAY read more

DO NOT BUY ANYTHING FROM HERE!! they are scammers and will sell you a broken car and give you the run around to get it fixed, on your time!!! they do not care about customers, they will not work with you. i would never recommend this place to anyone. they don't even know the creditors they work with. very rude, unprofessional and shady. seriously, do not work with this company. read more

Big time bullshitters Bought car there. First week broke axles. They never service card before selling them to you. Then the next week had exhaust leak and oil leak. Front of car makes clangi g noise. Tell me they can't hear anything I have a warranty and still made me lay deductible. Would not give me my money back. Terrible business!!!!! read more

If I could I would give this business zero stars because they had the audacity to tell me they would not purchase my mothers car because they don't buy from private sellers to have anything to do with Camden New Jersey. He profiled me right as I sat there with him. I said oh really. He said, "Don't you know about Camden? ". "We learned over time that we have a lot of problems with the paperwork from people in Camden. So as a policy we don't really do business with people coming out of Camden City," he said. I was dumbfounded. Angry. It's absurd to say that people coming out of some of the other white communities in South Jersey don't perpetrate the same kinds of fraud, and deception when attempting to purchase and or sell cars. When I pressed that point with him he basically shrugged his shoulders and said, " hey that's not who I have problems with." I just couldn't believe this was a real conversation happening. This is truly the new times were in where a white man can say to me a black woman we're not going to do business with you because of who you are racially. And he claimed this is a long-standing policy which I know it's not true because we were referred to him from a car dealership that does regular and routine business with them. If you are a person of color you should boycott this place because they're racist. If you're an ally for people of color then you should wake him up this place. They don't deserve a business. They don't deserve our money. read more

I feel as though I have to update my previous review of dealership. As you may know I purchased a car for my mother on her birthday on the 1st of this month. I recently took the car to my mechanic to get a overall look at since i was smelling a burnt smell and since the steering wheel would shake when applying brakes. My mechanic discovered that the car had multiple oil leaks coming from different areas under the car, and I believe the rotors was the reason for the brake problem. Of course I call the dealership to schedule a time to bring vehicle in. My mother and I dropped vehicle off last Tuesday and been without a car every since. Yesterday I was called and told that the vehicle was done and ready for pick up. Since I know how much of a inconvenience it been for my mom the past week without the car, hint the reason I even purchased a car for her, I stopped what I was doing and went to pick her up, so we could go get her car. We got there, and picked up car, and maybe about 5mins after leaving dealership, the car starts to overheat, the gauge goes up, and alert sound goes off on dash. So of course my mother had to turn around and we had to once again drop the car off at dealership. Not only that but I had to yet again drive my mother all the way back home before going back to work. So now it has been a total of 7 days my mother been without a car and will be a total of $2,157 i have invested in this birthday gift for my mother, come March 1st. It has definitely been a huge inconvenience since my mother is in school to become a RN, and has children she needs to transport back and forth. To make matter worst, no loaner was given throughout this time. Not only have this been a huge inconvenience but I'm feeling like I have invested into the wrong car or into the wrong dealership. read more

From start to finish Tom helped us purchase an F 150 for our son .. Tom made it easy and fast, he even had the vehicle delivered to Cape May.. Thank you Tom ... I must mention Joe because he was polite and very helpful when I first called asking for information about the vehicle.. I highly recommend this dealership... Btw my son and his girlfriend love the truck.. Thank you!!! read more

purchased a over priced cobalt 07 thats valued to $4k but priced me $12k ! ontop of that there were a few things wrong with the car and had me take it to their "mechanic" "charles" which there tech were absolutely the worst. they checked out the car and said it was in great condition nothing wrong with it. i took it to midas and found out their are severe problems with this car. NEVER AGAIN read more

Went to this car lot, didn't see the sign for parking in their confusing lot and I guess I made a mistake and parked in the wrong spot. Instead of someone pointing me in the right direction I got told "this isn't a drive through" very ignorantly by a blonde young man. Obviously I did not buy a car there. So if you want to be treated like shit come here. The cars didn't look so hot to me either. Told a guy that said he was the boss what happened. He said he would look into it. No apology. Don't go here. read more

After my car decided to call it quits, I looked for a car for what seemed to be forever. I went to gormleys and could not believe the price of my 06 Honda civic! Everyone is extremely nice and pleasant to work with. I'll never go car shopping anywhere else! read more

I will never purchase a car from Gormleys again! I put ALL of my savings in to this car when I bought it. The transmission was bad. I asked Donnie for help and he "tried" to help. His "boss" said he could help me if I supplied them with some receipts. When I gave it to them all of the sudden that wasn't good enough. Than they said they would help me by deferring 2 payments which would be $320.00 for a 2500.00 dollar job. I stopped making payments. I am a single mother who has to have a car to transport my child. Gormleys is the worst place to get a car. They give you the run around about everything. Chris the guy that sold me the car claimed it wasn't his department, I also spoke to Kristin who also claimed it wasn't her department. Nobody knew nothing read more

Bought a used car for a great price here. The sales rep was extremely helpful, not pushy at all! They offer a warranty program for a great price, in addition to the factory warranties already in place for many of the used vehicles they offer. They give you many financing options based on your credit and dont try to sell you financing programs that sound too good to be true. Cars are all kept in great condition, they have people that work there who maintain them and will wash and tidy up any car for you that you want to test drive and/or purchase. read more

Fortunately I have used auto sales dealerships that I can depend on that I can count on 1 hand. 1 is in Bordentown, 2 neighbor each other on rt 73 in Maple Shade and Gormley's which is actually like 3 shops in 1 because they have lots across the street as well as down the street from one another. The elder gentleman Mr. Harry seems a compassionate man more interested in his weekend plans than trying to high presssure a potential buyer.... And this is a pleasant difference from the stereotypical snake oil type of salesman. This is the trait that I like from all 4 of the spots that I mentioned. Good job. read more

Purchase a 2011 Subaru Outback in the summer of 2019 from Bob; sales rep at Gormley's. Initial experience was great, until I nearly lost control of my car while traveling down 295 with my 5-year old son in the back seat.... Entire front end of car was shaking uncontrollably and was lucky to bring it to a safe stop on the shoulder. Car had to be towed to my local mechanic, who upon inspection, told me that the ENTIRE front brake system was seized. The car needed new calipers, hoses, lines etc..... He also stated that it isn't something that happens overnight and the safety inspection by the selling dealer should have noticed the surface rust on the calipers due to excessive heat from the constant brake drag. I paid the nearly $500 out of my pocket to have the brakes fixed, less than 2 months after taking delivery of the car. I contacted Gormley's to request they pay only HALF of the expense, and after 3 weeks of trying to get a response from my sales-rep via email or telephone, was told that the request was denied. I was told that I was just out of the 2,000 mile warranty that was provided and that they weren't gonna do anything. Buyer beware! I will also be taking this to the BBB and through my personal lawyer who has indicated that there is a very strong case against dealership practices such as this. read more

So I checked out Gormleys online and went today to look at two trucks. Donny at first was pretty nice and personable. But then the fast talking and trying to sell a truck thats marked up almost by 2000 to make a profit. I offered what I thought based on kbb to be a fair price. He tells me good luck and shows me the door. So I went to the second location. This time I spoke with Harry. Again very personable. But wanted a outrageous down payment on a truck 11 years old. I offer him a price based on kbb that I thought was fair. He decides to tell me that the "old man" wants a certain amount for down payments. To top that he said to me. Oh go to this dealer down the road. Not only did I go to another dealer. I got what I wanted and you lost a sale. So my advice GO SOMEWHERE ELSE. EMS and Fire MOS DO NOT GO THERE. THIS PLACE IS A NO GO read more