Daryn was the saving grace of 2020! Never before have I seen such a hard working, selfless, and compassionate person in my life. My family was in one of the toughest spots due to a national van line blowing off our move and leaving us no time to get our belongings out of a sold house. My wife left a voicemail for Daryn while we were attempting to come up with a solution and even booked another company to come help my Father and I pack a 26' truck. Daryn called back later that evening after finishing up some of his booked jobs, and said if the other company fell through we should call him. As luck would have it, the booked company failed to show up as scheduled. We called Daryn at the absolute last minute and he was out to our site helping within an hour! He re-packed our already half-full truck making it nearly a quarter of the size we had already done! It's like hiring a LEGO master builder for your move! Unfortunately, he had another job committed after packing the truck and was unable to immediately start helping unload into our storage units. But he didn't let that stop him, he arranged to meet us at the storage unit later that evening and proceeded to help unload and pack the storage unit for the next 2 hours. We then repeated the back and forth process over the next day completely taking care of all of our belongings and getting them into local storage. This was a monumental task for the short time frame we had to work with, simply amazing the amount of work Daryn and his staff put in.
We had such a great experience we discussed having Gorilla perform our out of state move (3 storage units worth of stuff) going halfway across the country. Within a day or two, Daryn put together a quote and timeline for getting our belongings to us. Something this national van line was unable to achieve with over a full month of preparation. His quote was reasonable, the timeline was great, so we went forward with his plan and proceeded to drive across the country without our stuff for the first time ever.
This is where things got crazy. Because of COVID, there was a statewide problem sourcing moving trucks for out of state moves. However Daryn was able to secure one within a few days to begin the project. Gorilla spent a full day preparing our belongings for transport by wrapping them in blankets, consolidating various components and doing whatever possible to make things fit in the truck he had. Unfortunately, fully packed the truck was only able to get about 60% of our belongings. So he proceeded to bring that haul down to us after trying to source another truck for a few days with no success. He arrived less than 2 days later and unloaded into our house and garage within just a few hours. Literally non-stop, he finished the job and turned around back to IL to get the rest.
Then we ran into another snag, the truck broke down on the way back and had to go in for repairs. This was further exacerbated by the shortage of trucks problem not being able to get a replacement. That didn't stop Daryn from making this move happen! He was able to source a less preferred vehicle, get it packed, and get a timeline for us to get the remainder of our belongings. Everything was set, he got on the road, planning to arrive in time for a return for Thanksgiving with his family. Of course, due to this being 2020 and so many things going wrong already, the truck had a blowout on the way, and the company took over 9 hours to come repair it! This put his arrival to us on the day before Thanksgiving which meant he would not be able to make it back home to spend his with his family. He didn't let that stop anything though. He got on the road, showed up, unloaded the remainder of our items and completed the job.
Daryn never lost his cool, was professional and courteous the entire time. He never complained or tried to come up with excuses for anything. He took responsibility for the job and completed it above our expectations. I would highly recommend Gorilla for any of your local or long distance moving needs. He'll get the job done, has reasonable pricing, and will restore your faith in humanity!
Thank you Daryn and Gorilla! read more