Came in to get some help for the fret buzz on my new beginner bass from amazon. Help was offered as…read moresoon as I walked in the door and the employee immediately got to work after quickly diagnosing the issue. He told me it wouldn't be perfect since it is a very affordable bass and that I could purchase a full set up, but that it'd probably be a better investment to put that cost toward an instrument upgrade down the line instead. After a few minutes of adjustments, I was offered a cable to hook up to one of the in store amps to try it out. SO much of an improvement! I wasn't even charged for the service. I wanted to look at gig bags afterward but noticed they seemed to all be in an employee only area. A staff member almost immediately noticed me and showed me their options. When I said I'd do some more shopping around and would keep theirs in mind, there was absolutely 0 pressure to try to make a sale. The customer service was fantastic and felt very genuine--no pushing to make a sale or upsell something I didn't really need. Especially as a beginner who wouldn't necessarily know better, it's so valuable to feel like the person helping you actually cares about your best interest as opposed to just making a sale. Super happy with my experience and I'll definitely be back in the future for any of my musical needs!

This place is great! They have a huge selection of different types of musical instruments. They…read morealso have a diverse range of priced instruments, it's not just the really expensive ones. They also do music lessons. I have interacted with three different teachers and all have been fantastic. The service is top notch and they also have a little café in the middle to get coffee. Highly recommended if you are in the market for an instrument, lessons or just want to go and look.

Amazing. Super nice. My granddaughter needed a new string for her guitar, and Tyler was so kind…read morereplaced it, tuned it and chord jack. So kind and all for nothing. No charge at all. I couldn't believe it. We will be buying Christmas gifts from there for sure.

Great selection, excellent customer service, wonderful teaching and staff. Their service department…read moreis 5 star. We shop with them for all of our music needs. We have purchased Breedlove custom guitars, and numerous other items. They sold a few instruments for us. We moved across the country, but we love them so much, we will continue to buy through them. Get to know the team, you will find good friends that will look out for you and your instruments.

I went to Music World today to get a broken string replaced. Not only was my string replaced as I…read morewaited, but it was replaced for free. While my string was being replaced, I got good advice about my banjo's tuning pegs. The person who helped me was very helpful and friendly. I've been here before for various banjo related help and my experience has always been incredibly positive. I'll definitely go back.

Very friendly and over the top helpful staff. Tyler noticed a backwards stringing on my repaired…read moreguitar and offered to re string for free. He even offered helpful hints while he was restringing. I've been coming here for years and will continue to come for years more!

All 4 kids attend now! They have been going for years! Very skilled teachers and kind staff…read moreoverall. Love that they have the opportunity to do recitals.

We have been so blessed to have found Vancouver Music Academy! They offer lessons at all skill…read morelevels and ages. We have been especially impressed with Nate who teaches my daughters piano and Ashley who teaches violin. The time, patience and fun they put into their lessons helps support their love for music. Thank you VMA for your incredible program!

Manager, Jeff went out of his way to help my son Troy prepare for a harmonica solo coming up this…read moreweekend. He listened and gave some very helpful advice to make his performance better. The store is well organized and the staff are helpful and friendly. HIghly recommend!

I'm not a music guy, but they tried to set me the right way for a gift for my son…read more The PC keyboard he wanted, they knew a bit about, but not much more than was on the box. Cool store!

While I have no complaints on their sales department which always has been nice, my rating is for…read moretheir amplifier repair service that is not honest. I highly recommend being very careful if you must bring your amplfiers there. It's for a repair work finished for my Mesa Boogie Mark III on 3/6/2022. I brought it for a crackling noise and it was just due to a bad 12AX7 tube (V1) due to bad contact on pins. They knew it but they additionally replaced a healthy volume pot, 2 healthy 30uF filter capacitors, while leaving one that was actually bad and underspec (20uF) which was worsening 60hz hum (which is the design weakness with this amp even with DC heater supply for V1). Total cost I paid was $100 + $15 + $16 + $10 + $125 = $266!! In addition, they didn't tighten up the top suspension screws which caused one 12AX7 tube to break during transport. It was not my first time taking the amp there because they are supposedly the only Mesa Boogie service center here. In 2018-2019, it was also them who installed the very JJ 20uF 500V filter capacitor that is underspec! I am engineer myself with a master degree in electrical engineering and I have been learning about repairing and building vintage tube amplifiers in past few years and now I know well enough. I still have all the receipts and documentation and the healthy parts that have been wrongfully replaced.

I was visiting Beaverton Oregon and the first music store I went into recommended Five Star…read moreGuitars. I immediately liked the selection of instruments and amplifiers. Michael was quick to help me find the perfect Mesa Boogie and brought down some custom PRS guitars so I could rock out and relax. I had a great time playing for a couple of hours. I returned the next day and continued to play and chat with the great staff. Geoff introduced himself and asked what I was interested in. He brought me a few high quality guitars until I couldn't resist. He made me a smoking deal on the JP Mesa Boogie and a beautiful purple mist PRS. I recommend FSG's and will definitely continue business with them even though I am from the Central Valley in California.

This is a great place tot take lessons. Ed is a thoughtful and patient teacher. I've been taking…read morelessons at Gresham Music for about 18 months and I am very happy with my progress.

My son took guitar lessons there pre-covid. After my initial payment ended, Ed quoted me a special…read moreprice of 1 free month if I paid in full for 6 months. Covid happened, so we put off lessons and that payment. When I called back to start lessons again, Ed said he did not remember that conversation and accused me of trying to haggle his prices. He was laughing at me and being extremely rude. I am so offended by his attitude towards me when I was only going off of what he told me initially. Terrible service.

Super helpful,friendly and knowledgeable staff. They'll answer any questions you have about your…read moreinstrument and never felt rushed, I'll always choose this store over the others in the area.

Long story short: began playing guitar when I was pretty young and stopped in my 20s when my oldest…read morewas born. I've been looking to get back into playing but wasn't certain I wanted to plunk down a lot of money at one of the major retailers. Thankfully River City Music is one of the few smaller music shops within reasonable driving distance. I went in to check the place out, not necessarily intending on leaving with an instrument, but bought a solid Epiphone acoustic for a good price. Then I went back and bought an ESP LTD I'd had my eye on otherwise, because I'd very much prefer to buy from local and smaller businesses. Bonus: a younger guy came in about the same time as I did looking to get his bass gussied up and fine tuned. The fella behind the counter did it while I tried out the LTD, offered the guy some advice and charged him a ridiculously fair price. Reminded me of old doctors making house calls and accepting odd payments just in the spirit of helping. Variety of instruments might surprise you too, check em out.