A hidden gem in Hood River!…read more I didn't want to mail my wedding ring to our jeweler for repairs and resizing. Hood River Jewelers was highly recommended by several people I know. My ring was repaired and realized for a reasonable price. It looks beautiful and the work was very precise. You cannot tell the ring has been resized, which was important to me. :) I now take all of my jewelry here for repairs. They also have a lot of original and handmade jewelry of all prices ranges for sale. Check this place out if you need a gift or quality repairs done on your watches and/or jewelry! You'll get fantastic and honest service!

Julie and Chris are always helpful, friendly and knowledgeable and I've had numerous pieces of…read morejewelry done here and been very pleased every time! Julie has set some of my Opals for me and they've turned out stunning! Some of the jewelry I've absolutely loved have been ones that have been designed and made by Julie. Great selection and beautiful stuff! Thanks!

With a vast selection of artisan jewelry, this is one store you must visit while in Hood River!…read moreThey showcase both local and national artists, pieces in various metals and gemstones, and best of all, there are lots of pieces in all price ranges! Never have I left this store empty handed! There is so much to look at, to take in, so just take your time making your way around the cases in the perimeter and the center. Then take a second lap! So many necklaces, bracelets, rings, earrings, jewelry adorned with gem stones, gold, silver, bronze - they have it all. The customer service is exceptional. They provide whatever level of assistance you seek and they also let you browse at your own pace, if that is your preference. Many items can be customized whether it's size, stone or if you want help designing a piece. Yesterday I fell in love with a station necklace, evenly paced stones and seed pearls in various Autumnal colors. As soon as I put it on, I knew I wasn't taking it off! The price point of $60 meant I didn't even have to think about it. There was a also a pair of long, curved silver earrings that I loved. At $245 I'm going to think about them and see if I can't let go of the idea of owning them. LOL. Fortunately, their jewelry is available online so if I decide to buy them for myself for Christmas, I can do so without leaving my home. During COVID they are using all precautionary measures. Hand sanitizer required and provided when you enter, wearing your mask. They are limiting the number of customers and using hands free check out, sanitizing between customers.

I went there to buy a forever bracelet in February. The owner helper me was a great experience. I…read morewent back last weekend on the 2nd. A young girl was helping me. I looked at the price that was on the bracelet. I wanted it said $375. I went up to the register to pay for the bracelet before putting it on and the young woman did the transaction and never gave me a receipt. When I saw my credit card bill, she charged me $575.. I called the store and she answered and said oh well that's the price even though I explained to her I saw the price said $375. Buyer beware

I've been coming here for years when I visit the area, and can't believe I haven't written a review…read morebefore this! On my visit in late August, I bought 6 pairs of earrings - all beautifully designed, original, and well-priced enough to give as gifts to friends on a "girls' weekend". The selection of original jewelry is really wonderful - I always see lovely and original work that I lust for! If you prefer leather goods, or wood, or even some paintings, you'll find other products to tempt you. Some good chocolates from Oregon producers are also available. It's easy to park either in front of the store or nearby, and as you walk on the main drag, you'll be able to look across on a clear day to a fantastic view of Mt Hood. It's only 10 minutes or less from downtown Hood River, across the river and up onto the bluffs. Stop by - you'll be glad you did!

Staff is extremely friendly and helpful. Good selection of custom and standard jewelry - and if…read morethey don't have it then they can order it. The gallery has a nice variety of handcrafted items from Pac NW artisans including pottery, furniture, purses, and artwork - just to name a few.

It seems they are much more experienced with jewelry repair than watch repair. I think it's a safe…read moreoption for simple quartz battery replacement or external watch cleaning and polishing I had some more involved watchmaker work done and was the results were so so. The lack of communication was a bigger concern than the quality of work performed. Don't be in a hurry. I like their pricing, honesty, and they are really nice people.

Extremely frustrating experience. I would not trust My Jeweler with my jewelry again…read more I brought in several pieces for relatively straightforward repairs--a bracelet spring, a broken prong on a ring, and a separate older ring that needed a new head soldered on so a new stone could be set. I was originally told a couple of weeks. Two months later, the work still wasn't completed. Even worse, he made a major mistake with the ring that only needed a broken prong repaired. He CUT OFF THE PRONGS because he claimed he "thought" that was the ring I wanted the new stone set in. I never told him that. In fact, when I originally showed him the ring, we specifically discussed the broken prong, and he even checked the existing diamond and showed me that it was not loose. There was absolutely no reason for me to ask him to remove the setting or replace that diamond. Rather than simply acknowledging that he had misunderstood or made a mistake, he repeatedly tried to tell me that this was what I had asked him to do. It was not. Another bizarre excuse involved his carbon-copy paperwork. He repeatedly claimed that I had taken his carbon copy. I NEVER took his carbon copy--not when I dropped off my jewelry and not when I finally picked everything up to take elsewhere. In fact, every time we discussed the paperwork, he had a carbon copy there to show me. Yet somehow this became another thing he tried to blame on me. That was really the theme of my entire experience: excuses and shifting responsibility. I was repeatedly told, "a few more days," followed by explanations about being too busy and having too many interruptions. I went into the shop approximately eight times trying to get my jewelry completed or simply get it back. The shop was almost always empty, and on several occasions when another customer was there, they were also complaining. The one repair that was supposedly completed--the bracelet--broke again immediately and had to be brought back. What was especially frustrating was the enormous amount of time wasted. He would stand and talk at length while repeatedly explaining that he didn't have time to complete the work because he was constantly being interrupted. At one point I spent over an hour there. After two months of delays, broken promises, a failed repair, a ring altered in a way I never authorized, and repeatedly being blamed for things I did not do, I finally gave up and took my jewelry back. Bad business practices from beginning to end. If you value your jewelry and your time, I strongly recommend going somewhere else.

What an absolutely beautiful experience we had finding our wedding rings at Medallion jewelers. We…read morewent in "just to look "and ended up having such a positive experience that we made a purchase then and there (Well, to be honest, we went for a walk first to discuss because it was our biggest purchase together as a couple). Alex, the proprietor, is warm and friendly and knowledgeable and made the experience so much more than just a financial transaction. He went out of his way to make our ideas possible. He was generous with his time and his knowledge. I will never forget this aspect of our big day. Every time I looked down at my hand and see that gorgeous ring on my finger, I will remember where it came from and the story behind it.

I called prior to ask the rate for buying my gold jewelry and he gave it to me and stayed true to…read morehis word when I went down there. Everything went smoothly. He is honest and nice. Great customer service. And I did call another high end jewelry store and their offer was much less. This place has been in business for a very long time.

Don has a little shop in Orchards. I had never been in, but read reviews. Don, has a beautiful…read moreselection and does a great job. I got a ring sized this time, but I will be back!!!

Stopped in to ask about getting a ring resized. Don was super honest, knowledgeable and kind. The…read moreselection of items he has are gorgeous. Wish I would have known about this place sooner. Incredible service

I arrived in Portland to discover a dead battery in a watch I don't wear often. Great service…read more Very fair price. I was in and out very quickly. And I enjoyed chatting about dogs.

Paul replaced a battery on a Longines Conquest quartz movement. That particular model is tricky to…read moredo a battery replacement with. He did so quickly and then he installed a replacement steel bracelet on a Seiko Alpinist that I had personally tried to do myself. I had spent 2 hours attempting to do so and gave up in frustration. Paul installed the replacement in under 5 minutes! His prompt service and reasonably priced rates are stellar! I highly recommend this repair shop! So glad I went there! I'll be returning with my other treasured timepieces!

Calming, clean, and stylish shop aesthetic. Friendly, professional, meticulous, and efficient…read moreservice. Replaced my watch battery quickly and even set the time! Can't think of anything more I would want from getting my watch repaired. I just came to run an errand, and it felt like I was getting personal service at a high-end café. (I should probably contextualize this with the info that I am a novice to the world of watch/clock/jewelry repair.) Oberall, very satisfied!

I brought my Omega watch here that my dad had left me and had not been working for over a decade…read more Larry was able to fix it in a timely and professional manner. Not only did he replace the battery, but he also dealt with the corrosion inside the watch as well as removed a link for me so that it fits better. This watch has priceless sentimental value for me, and I am grateful that he was able to get it working again. Thank you.

What more can I say? Personal, caring service. Great knowledge of products. Quick turnaround…read more Bought a special birthday ring for my daughter. They made the experience memorable and made her feel so special. We drove all the way from Happy Valley on a tip from a friend. So glad we did! 10 out of 10 would recommend.

This place is incredible! Steve and Carol are so helpful and knowledgeable! Will definitely come…read moreback

I stopped by with a family ring we needed resized, they did a great job adjusting it to a smaller…read moresize and it came back just beautiful. My son was very happy when we gave it to him. Pricing was reasonable and work was done with the allotted time frame.

Customer service is friendly and they do beautiful work, beautiful displays and lots of nice…read morecollections of jewelry! Will go back when I need jewelry repairs or purchasing of new jewelry!