I had a issue with a sprayer I purchased , they were quick to get it to repair and game me a loaner…read morewith in a hour so I could finish work. The next day my sprayer had the same issue which is now deemed a faulty sprayer, within 30 min a great man named Mike gave me a brand new one . I did not have to wait for it to be rung out or swapped in the system . Take this sprayer and get to work kinda service . Which I highly appreciate and would recommend to anyone to go to this store . I planned for it to be a stressful and irritating process , which to my surprise it was the complete opposite.

From the owner: Your local Sherwin-Williams Paint Store in Columbus, GA, provides expert advice, premium coatings,…read morepaint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online.

Matched kitchen color choices perfectly from swatches I brought! Provided outside house, trim &…read moredeck color choices & provided all we needed for a terrific update! Great customer service!

In my experience, the staff is helpful and knowledgeable. You might be able to find cheaper prices…read moreat a big box store, but SW's paint quality will inevitably be higher.

The employees at this location are SUPER nice, on the phone and in person!!!! In my opinion, they…read morego the extra mile to help you find what you are looking for.

Affinity Paints & Décor exceeded my expectations. I contacted them about restoring an aging…read moreretaining wall at my 1930s Craftsman bungalow. The owner came out personally to evaluate the project and then completed the work with his brother. They pressure washed, scraped and sanded, repaired cracks, patched masonry, installed replacement wall caps, primed, and painted the wall. The finished result transformed the property. I also hired them to restore and repaint my deck. They pressure washed it, replaced more boards than expected, reinforced parts of the structure, and applied a beautiful finish that suits the home. The owner and his brother clearly take great pride in their work. I highly recommend Affinity Paints & Décor.

The best paint store in Atlanta! Family owned so you always run into the same knowledgeable people…read morethere. Great prices, super quick even for big orders. The owner is happy to answer and all questions and give tons of painting tips! Truly a neighborhood experience with top tier products.

The true paint dealers like this to me are always better than Lowe's and Home Depot. They are…read morebetter trained and know their products very well. This is a top shelf location.

This location has the products, but staff are not trained as well as I thought. I asked what would…read morebe the square footage of coverage per gallon. The responce was it depends how much you use. I purchared one gallon and read later on the lable the coverage. I clearly could have purched more. I don't know about you but I find it hard to read a gallon's lable standing up. It would have been helpful for the salesman to understand the importance of their job to us seniors.

I am a contractor that also works in film/movie business. I have 2 contractors that work with me on…read morelarger regular projects. They have their own accounts and I have had one for more than 20 years. When I am doing smaller jobs by myself I often send my costumers to this store to pick out colors and sometimes buy paint. I have been using this store for about 5 years. The fairly new manager has never been very polite or helpful. I recently sent some customers to pick out colors. They called from store to ask what kind of paint as they wanted to go ahead and pick it up. They got a price then I called back and said to buy under my account. The manager tried to charge them over 10 dollars a gallon more than a walk of the street price... I'm done with this store...

The customer service is excellent! I have been going to this location since they opened around…read more2008(not sure of the exact year). I am always able to take a piece of wall paint and they do an excellent job in color matching. Today, I took a piece of a faded wall color and they WORKED really hard to get the perfect match.

I was sent to this store from another Sherwin Williams in the area. At the other location the…read moreemployee assisted me thoroughly and looked up my previous order so that I could get the same exact paint. Unfortunately- he didn't have the paint so he called this location and they said they had it. When I walked in Sara immediately told me she couldn't look me up and that she didn't know anything about the call that took place 20 minutes prior to me arriving. She didn't even attempt to type my name/number into the system as the employee in the other Sherwin Williams location did. She claimed she "couldn't do that" in a curt manner. Sara clearly had no interest in helping me and did not want to be bothered. This is not the first time this happened. When I told my boyfriend about this experience he told me the same thing happened to him. DON'T WASTE YOUR TIME AT THIS STORE. They do not care to do the bare minimum and you'll leave frustrated.

Horrible leaving now after waiting 20 min and workers in cell phone just standing waiting for psint…read moreto mix. Instead on on phone maybe they take my order . Manager in office just sitting then closed the door when I waved her to come out ! It's always horrible prefer to drive far away , it's still the same lazy awful not friendly at all

Excellent customer service - no VOC paint…read more This is my first paint job using Benjamin Moore. SW recently discontinued their Harmony No VOC paint and and their rep sent me to Benjamin Moore since they have several No VOC paints to choose from at various price points. When I drove up at 2:30pm on a Monday the place looked closed. But as I walked up Tom Jr open the door for me and I quickly understood why they have such a high rating. This place is like the Cheers of Paint stores. They know their customers and they want to make sure you get what you need. I am very indecisive when it comes to paint and Tom Jr answered ALL my questions, gave me some things to think about and provided recommendations without any pressure to buy. The next day I called ahead to place my order, paid and everything was loaded into my trunk. Wow! This place is a whole vibe, if you need paint get it from here.