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Gordon's Chimney Sweep

5.0 (2 reviews)

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8 years ago

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Reg Dennis & Co

Reg Dennis & Co

(2 reviews)

Monty Python Cheese Shop. They came round to look at a shower that was not draining and identified…read morethat the problem was an outside pipe that needed rodding. Said they would get back to me in a few days to make an arrangement. Never got back. I called a few weeks later and spoke to someone who said he would call me back. He didn't. I called the following day and spoke to a different person who said she would call me back. She didn't. I called the following day and left a message and got a call back saying they would not be able to come for three weeks due to weather and Christmas. I said in that case let's book it in for after New Year. She said they wouldn't do that because they were bound to be busy. I asked why I should be back of the queue and she said she could maybe book it for later in the week after New Year. So I said fine. Then she said she couldn't do that because she couldn't be sure it was OK. Monty Python cheese shop sketch stuff. So I told them I never wanted to use them again.

I contacted the above company to repair a leaking single lever monobloc basin mixer tap,…read moreunfortunately a replacement cartridge could not be found? It was agreed that a new tap would be fitted at a cost of £90 + £30 labour, a total of £120. I then received an invoice for £162.10, I contacted R Dennis in relation to the over billing and after a long discussion by phone which they stated VAT had to be included I informed them that even with VAT it still did not add up to their invoice price and that I was only prepared to pay the original agreed price of £120 in total and that any error was down to them? I then received a revised invoice for a total of £128.63, in which I will pay just to put closure in what I suspect was a deliberate attempt to over bill on a verbal agreement concerning the above work? I have not received an apology concerning the poor service that I had received? I would caution anyone using this company and if you do then get a written quotation first before allowing then to carry out the work?

Andrew Cowen

Andrew Cowen

(3 reviews)

I would never, ever, use this company again. In my opinion there is something very shady going on…read morewith the company as a whole. They are also known as land agents Walker Landray, who are meant to be a management company, but in fact are the same company, as companys house proved. Repairs never occur, cleaning never happened, and any sign of anything amiss and they simply wash their hands of it! We had a horrendous damp problem, each and every room was completely covered in damp, we did everything possible that we could regarding, but it was 'our fault'. Humidifier bought, and expensive one, windows left open, I couldn't reach half the windows, but it was 'our fault'. An absolutely hopeless company, please do NOT use, or do so at your own peril!! You have been warned!

Estate agents are very much of a muchness and usually spoken of in the same kind of terms as demons…read moreand vampires, so its rare to find one which actually deserves a commendation for the services they offer. I've rented in Scarborough for almost six years now and have used Andrew Cowen for four of those years. Its a small, family run business and they usually have a decent selection of properties on their boards to rent - both houses and flats - and they're priced reasonably given the current state of the property market. As a prospective tenant, they happily show you around a property at a time to suit, and if and when you move in, they dont disturb you at all - in four years they've done the annual property inspections and thats the only time they've bothered me. If you do have an issue, such as a leak, which requires their help, they deal with it quickly and efficiently. They are professional in how they deal with you and are happy to help. Of course, as well as their rental business, they also have a number of properties for sale.

Gordon's Chimney Sweep - homeservices - Updated May 2026

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