I recently had an eye exam and was seen by associate Britney she was very professional…read more knowledgeable and helped me with a pair of glasses that fit me. She even helped me a couple of times with some to get me dialed in . Although the glasses cost as much as a ounce of gold. she was great. I really enjoyed the experience or should I say service that Britney provided. That said I think if they can make that much money on one pair of glasses, Britney deserves a raise for her professionalism knowledge and kindness I said what I said Thank you Hurd

Dr Lamar and Dr Gordon provide great service. The office atmosphere is excellent and I highly…read morerecommend Family Eye Care!

I just wanted to say that I have had a few problems with 20/20, but after my visit today I'm sure…read moreI'll keep going there. I spoke with Amy when I walked and she was super helpful and understanding. She was able to fix the problem with my contacts, even while taking care of other patients. Anytime I go back I'll be sure she's working before walking in. The 5 stars is for Amy. Thanks again

I went to 20/20 to get my glasses fix then man going to say they might not be able to be fixed but…read moreI need to wait .so I did I Kidd u not 5 to 6 people walked in / out he didn't even wait on those people a man came in to get his glasses fix the young black women took his glasses to the back and brought them right back to him the same man still didn't get up and take my glasses to the back he got up but still didn't get the glasses the young lady ask me did I need any help I told she took my glasses to the back the lady was in the bathroom so I still had to wait so he going to say I was just about to take them to the back so we wait on the lady to come out the bathroom he still didn't take my glasses the young lady did take back then brought back and my glasses worst than I gave to her what kind of people y'all have working .

I have always enjoyed a good experience at Haik Humble. The waiting area is grouped so that you do…read morenot have to sit very close to anyone, if you don't want to. The restrooms are right inside the interior door leading to the examination rooms and are large and very clean. The staff is genuinely kind and helpful. The doctors are knowledgeable and explain issues and answer any questions you may have. I would highly recommend Haik Humble Eye Center.

West Monroe Office While Haik Humble Eye Center appears to…read moreprovide quality medical care and professional eye services for patients, the conditions in the waiting area are deeply concerning and below acceptable standards for patient comfort and sanitation. Many of the patients are senior citizens, including individuals using wheelchairs and walkers. Unfortunately, the waiting area is extremely small, causing patients to sit uncomfortably close together with very little personal space. The overcrowding creates an environment that feels unsafe and unsanitary, especially for elderly individuals and those with health vulnerabilities. One of the most troubling issues is the restroom placement and ventilation. The bathroom is located within the cramped waiting space, and odors from waste frequently spread throughout the entire area where patients are seated. This creates an unpleasant and unhealthy atmosphere for everyone waiting to be seen. Additionally, patients are often required to wait for unreasonable lengths of time while sitting in close proximity to others who may be coughing or sneezing. Given the age and health conditions of many patients, this raises serious sanitation and public health concerns. I respectfully encourage management to reevaluate the waiting room layout, ventilation, seating arrangements, and scheduling process in order to provide a cleaner, safer, and more dignified environment for patients--especially senior citizens who deserve comfort and consideration while receiving medical care.

Moss Eyecare proved themselves in a short period of time to be an upstanding business. The…read morereceptionist was able to accommodate with my busy schedule and find me an appointment. While I was getting my exam, I felt as though I was taken care of. Dr. Moss took his time and was extremely personable. In fact, the entire staff seemed to take their time and gave me proper care. I would recommend Moss Eyecare to anyone that expects a five star business from kind people.

I visited Moss Optical twice. I will not return. The first time, I was told the pressure of my eyes…read morewas odd ( I have been wearing glasses since I was 7 and have never heard this). I was told I was at risk for glaucoma and told I "needed" a $400 test...to make sure. I paid it. They gave me a "discount" so it was about $315, which I paid willingly. I am an amateur artist (just for fun) and my vision is very important to me. It was a few basic tests, the same I normally have every few years or so to test my peripheral vision. This is normally covered IN FULL my insurance. Silly me. I was miraculously ok. The following year I was told I needed the test again. I declined. And the staff looked a little sheepish. I think they are under mandate to try to get you to pay for it. Since then, a coworker of mine was also told he needed the test, and he too paid. I think this is scam they tell customers to pad the books. I have never been told, by any other optometrist, that there was an issue with pressure or needed any additional testing. Fool me once. But this may pay for a new building, but it won't keep your client base. Medical care is expensive enough without cheating people. But making people pay for unnecessary tests? That's unethical, and illegal. Do not patronize them.

While the Doctors themselves are good the staff is not. They seem to not know how to look up…read morepatient files. Even when you tell them they have the wrong info they argue until the doctor gets involved and corrects their mistake... other issues also. So yes the doctors are good but I personally will not be going back...

Booked an appointment last minute as I needed to update my contacts and glasses. Best decision…read moreever! I am able to see so much more clear and crisp then I have ever been able to see. Super friendly staff.

Amazing visit with Alechia the Optical Manager and Dr A the Optometrist. They were able to show me…read morewhat I needed and tell me what I didn't. They had some amazing brands of glasses including RayBan and Oakleys and some top notch state of the art exam equipment that took a photo of the back of my eye and digitally.

I've had vision problems since I was 4 years old. I despised going to the eye doctor until 2 years…read moreago when I came to Visionworks. You have the option to make your appointment online, quickly and easily, which I like. As soon as you walk into the storefront, someone at the front desk will send you back to the waiting area. The times I've been in, there has been a very nice woman in the office named Amanda. She'll give you a few papers to read over and sign. It takes 5-10 minutes, max. You can decide whether you want to have your eyes dilated or let them use the Optomap. Optomap is 30 dollars extra but completely worth it, to avoid having your eyes dilated. After doing a few eye tests, you'll go back into the waiting room until Dr. Sasser comes to get you, which will be just a few minutes. He'll call your name and take you to the exam room. If you like a chatty doctor who wants to ask you a million questions about your personal life and tell you all about theirs, he is not the doctor for you. He's all business, WHICH I LOVE! Don't get me wrong, he's very polite, but he wants to be your doctor, not your friend. After the exam he'll explain his findings and ask if you have any questions or concerns. After that, you're pretty much done. You'll head back to the waiting area and pay your bill. From the time you walk into the store to the time you checkout, it takes about 30-45 minutes. All the staff I've dealt with has been very nice and helpful. I like that it's a small office, easy to find your way around, they don't overbook, & Dr. Sasser is more worried about your eyes than where you're going on vacation. He has always gotten my prescription just perfect. I've had issues with doctors not being able to do this. Also, they always have promotions going on so you get your glasses/contact lenses at a discount.

A very good example of a very bad place to do business.   Don't be fooled…read more The gentleman working their front desk on the afternoon of 11/30/2017  was so callous and arrogant, I  felt embarrassed for him. Is this how you treat people excited to spend a few hundred dollars with you?     He made me feel like I wasn't "good enough" and  the $362 I spent that day was with your competitor.  I know my paltry sum doesn't amount to much, but neither does the way you talk down to customers. I don't know what it was.  Upbringing? Poor management?  Poor hiring practices? All of the above?  Probably so. They need to clean house at this place and they know their sales numbers reflect this.   Sure, I read the bad reviews, I just thought I'd give them a chance. Don't regret it like I did. If this universal truth holds any water: Good companies with good products have good customer service in place to boost the experience, then save yourself the humiliation and stay away from this bad company.

I came to this so called Dr able to read a newspaper. After cataract surgery and uncharged lens, 4…read moremonths half blind, laser cleanup of implant lens ...months more and finally new glasses...$1600 for glasses and sunglasses...I can't read a book much less newspaper. TV news crawlers are impossible. My "surgeon" denies that I see worse now than before surgery...dismisses all I say. Get out of Monroe and see an ophthalmologist that doesn't lie about his results. This changed my life...forever. I likely will never read a newspaper again. Interstate signs are legible but street signs are green...that's all! Dive to Jackson and see a Dr associated with Ole Miss Medical School. Phil

worst!!!!! never saw a real doctor until my fifth (thats right 5 times) going back after four bad…read moreprescriptions and cost me over $300.00,. lied to insurance company, my insurance company finally intervened and forced them to refund my money and theirs. worst, worst worst, they sign doctors name on prescriptions when you never saw a doctor. dont go to haik humble heard so many complaints similar to mine.