West Monroe Office While Haik Humble Eye Center appears to…read moreprovide quality medical care and professional eye services for patients, the conditions in the waiting area are deeply concerning and below acceptable standards for patient comfort and sanitation. Many of the patients are senior citizens, including individuals using wheelchairs and walkers. Unfortunately, the waiting area is extremely small, causing patients to sit uncomfortably close together with very little personal space. The overcrowding creates an environment that feels unsafe and unsanitary, especially for elderly individuals and those with health vulnerabilities. One of the most troubling issues is the restroom placement and ventilation. The bathroom is located within the cramped waiting space, and odors from waste frequently spread throughout the entire area where patients are seated. This creates an unpleasant and unhealthy atmosphere for everyone waiting to be seen. Additionally, patients are often required to wait for unreasonable lengths of time while sitting in close proximity to others who may be coughing or sneezing. Given the age and health conditions of many patients, this raises serious sanitation and public health concerns. I respectfully encourage management to reevaluate the waiting room layout, ventilation, seating arrangements, and scheduling process in order to provide a cleaner, safer, and more dignified environment for patients--especially senior citizens who deserve comfort and consideration while receiving medical care.

Dr. Kim Dinh and her staff , Danielle and other are special people that cares about their patients…read more That's so important and wonderful. I tell a lot of peoples about Haik Humble

A huge shout out to Dr William Gordon & his staff for their professional curiosity & expertise. Dr…read moreGordon worked tirelessly to make sure my contacts were perfect. Chelsey, front desk receptionist, greets you with kindness & a beautiful smile. Destinee was also so kind, caring , & through in fitting my glasses. Nothing but praise for this team of professionals.

I give Dr. William Gordon 2 thumbs up and 5 stars. I really enjoy my visits each time I go the…read morestaff is so friendly and courteous. When I arrive I don't have to wait all day just to be seen and I like that. Dr. Gordon really takes time to talk to you about anything he see's wrong or something that is of concern to you. I want to personally thank him for caring about my vision. Keep up the good work !

I recently had an eye exam and was seen by associate Britney she was very professional…read more knowledgeable and helped me with a pair of glasses that fit me. She even helped me a couple of times with some to get me dialed in . Although the glasses cost as much as a ounce of gold. she was great. I really enjoyed the experience or should I say service that Britney provided. That said I think if they can make that much money on one pair of glasses, Britney deserves a raise for her professionalism knowledge and kindness I said what I said Thank you Hurd

Dr Lamar and Dr Gordon provide great service. The office atmosphere is excellent and I highly…read morerecommend Family Eye Care!

Moss Eyecare proved themselves in a short period of time to be an upstanding business. The…read morereceptionist was able to accommodate with my busy schedule and find me an appointment. While I was getting my exam, I felt as though I was taken care of. Dr. Moss took his time and was extremely personable. In fact, the entire staff seemed to take their time and gave me proper care. I would recommend Moss Eyecare to anyone that expects a five star business from kind people.

I visited Moss Optical twice. I will not return. The first time, I was told the pressure of my eyes…read morewas odd ( I have been wearing glasses since I was 7 and have never heard this). I was told I was at risk for glaucoma and told I "needed" a $400 test...to make sure. I paid it. They gave me a "discount" so it was about $315, which I paid willingly. I am an amateur artist (just for fun) and my vision is very important to me. It was a few basic tests, the same I normally have every few years or so to test my peripheral vision. This is normally covered IN FULL my insurance. Silly me. I was miraculously ok. The following year I was told I needed the test again. I declined. And the staff looked a little sheepish. I think they are under mandate to try to get you to pay for it. Since then, a coworker of mine was also told he needed the test, and he too paid. I think this is scam they tell customers to pad the books. I have never been told, by any other optometrist, that there was an issue with pressure or needed any additional testing. Fool me once. But this may pay for a new building, but it won't keep your client base. Medical care is expensive enough without cheating people. But making people pay for unnecessary tests? That's unethical, and illegal. Do not patronize them.

I just wanted to say that I have had a few problems with 20/20, but after my visit today I'm sure…read moreI'll keep going there. I spoke with Amy when I walked and she was super helpful and understanding. She was able to fix the problem with my contacts, even while taking care of other patients. Anytime I go back I'll be sure she's working before walking in. The 5 stars is for Amy. Thanks again

I went to 20/20 to get my glasses fix then man going to say they might not be able to be fixed but…read moreI need to wait .so I did I Kidd u not 5 to 6 people walked in / out he didn't even wait on those people a man came in to get his glasses fix the young black women took his glasses to the back and brought them right back to him the same man still didn't get up and take my glasses to the back he got up but still didn't get the glasses the young lady ask me did I need any help I told she took my glasses to the back the lady was in the bathroom so I still had to wait so he going to say I was just about to take them to the back so we wait on the lady to come out the bathroom he still didn't take my glasses the young lady did take back then brought back and my glasses worst than I gave to her what kind of people y'all have working .

Friendly staff. Really liked Dr. Drew Thomas. Will be our opthalmologist from now on. Having him in…read moreoffice only 20 miles from home 2 days a week for normal checkups is a plus.

No permanent Dr. last time I was there so you couldn't us your insurance for eye exams. You could…read morewhen you picked out glasses and order contacts. They were all pretty nice and I believe I would return when needed.

Worst customer service ever. They sell you a warranty, and then when you need to use it they YELL…read moreat you and try anything not to use it. Won't return phone calls, won't call you when things are in, gives the items to someone they don't even belong to and then say you picked them up. Go pay a little more money somewhere else and be happy and know you don't have to deal with these people.

Booked an appointment last minute as I needed to update my contacts and glasses. Best decision…read moreever! I am able to see so much more clear and crisp then I have ever been able to see. Super friendly staff.

Amazing visit with Alechia the Optical Manager and Dr A the Optometrist. They were able to show me…read morewhat I needed and tell me what I didn't. They had some amazing brands of glasses including RayBan and Oakleys and some top notch state of the art exam equipment that took a photo of the back of my eye and digitally.