My favorite auto repair shop. Even though I moved to a nearby city, I still go there for all my…read morerepairs or maintenance. The staff is very friendly, efficient and trustworthy. I often go there after I've shopped around for the best price and find they will beat the lowest price I got. They do tend to be busy, but they always accomodate. Only con: no wifi (I dont think any TiresPlus does though)

What a great Experience at Tires Plus Weston Fl. I have been…read moretaking my Families Autos here since 2005. Lazaro and staff do a wonderful job and will always bring my vehicles here. Thanks Lazaro and Staff. Gary Weston, Fl

Car repair shop located on Weston Rd. Came here to just get some info on window tinting…read more Walking into the lobby, it is clearly labeled with their services and choices. For the tinting, there were choices of tints, pricing and lighting to see how the tint looks. Batteries, price board, rims, tires, waiting room and vending machine are all in the lobby. The manager was at the desk to help. The garage had 3 cars in service and had room for more.

The business opens at 7 and no one showed up till 720 . I spoke to the manager about it ( his arms…read morecrossed without an apology ) said he wasn't the one opening that day like it wasn't his issue . Further more giving us 4 different times and continued to say " approximately " It was the most demeaning behavior I've seen by a manager with a lack of empathy or understanding of personal issues going on in their own facility as he claimed he was running into problems .

Went with my boyfriend to buy a new car and had a great experience working with Leo and Dusica!…read moreBoth were very kind and accommodating working with us in negotiations and helped correct some paint chipping on the car so we could have it looking brand new. Overall pleased just the one complaint is we were there very late waiting for one more contract signing which once we got sat only took 5 minutes however it was 2 hours of sitting waiting to get to this point. We did come near closing time (which is on us) and had to stay after closing which is very possible why it took so long so I don't hold that against them. Very happy with the purchase overall!

I had a warranty issue for a collision repair that was performed and had to bring my car in for…read morethem to check the electrical wiring they performed. It was throwing a headlight issue problem on my dashboard but nothing wrong with my headlight. Rep told me they had moved their collision center to a new space just after the gate entrance to Rick Case. It was such a headache to get into. No clear signs and people blocking the entry which is next to the Honda motorcycle store. Absolutely terrible to get into. Who thought this was a good idea? Had to wait over 25 minutes (I was third in line) before getting assistance with my appointment. Not a happy camper.

Just bought a used Mini Cooper from Rick Case Maserati! I gotta tell you, I was treated just as if…read moreI were buying a Maserati! The staff, especially Miguel Thodde, was courteous, friendly, helpful, and classy. We had to wait a good while for the F & I manager to put our papers together, (even tho we had an appt) but all in all, we were very satisfied with the service! And I got to hit the gong!!

Star -- Terrible Experience at This Alfa Romeo Dealership…read more I took my Alfa Romeo Stelvio here for service, and it was one of the worst dealership experiences I've ever had. The service department did not communicate properly with the insurance inspector and failed to represent me professionally. They told me the ABS system needed replacement and tried to charge me $7,000 for it. When I refused to pay and said I wanted to return the car to Alfa Romeo, they offered to buy my $30,000 car for only $5,000 -- completely unacceptable. My service advisor was extremely rude, and when I dropped off my car, the hood release handle was not broken. But when I picked it up, it was broken -- and they claimed it was already like that. After getting the car back, I started hearing noises from the front wheels. When I called them again, they wanted to charge me $500 for a diagnostic fee, even though any service should be covered under warranty. The advisor, the manager, and the entire service team were incredibly rude and unprofessional. I strongly recommend avoiding this dealership. Don't bring your Alfa Romeo here.

SERVICE DEPT RATING I didn't buy a car here, so this review…read moreis on the service dept. That being said, it is one of the better dealership service experiences I have ever had. I made an appointment, and when I pulle dup, there was a guy outside checking me in and telling me where to park. From there, the service advisor met me at my vehicle to discuss the appointment. I was waiting, and the waiting room was great. They have TVs, internet, coffee, water, and a business center. More than enough space to work or relax. They proactively checked for recalls and dealt with those as well. The maintenance was prompt, and nothing extra was pushed on me that was unnecessary. The trip from start to finish was awesome, and I will happily return to have service done on my truck. They are also conveniently located right off of 75, so it is easy to get in and out.

The biggest rip off ever. They charged over $2,700! Nice people work there, but who cares. Charge…read morea reasonable rate. Unless it is under warranty, I will not be going to this Toyota dealership for anything ever again and I would never ever buy a car here. My Toyota was purchased in West Palm Beach because they couldn't get it through their head that I did not want an electric car. ChatGPT states that this repair of 2 tires, 2 rims, shock. Installed with alignment should run $1,600-$2,500.

I had an outstanding experience purchasing my Certified Pre-Owned Volvo XC60 T8 from Weston Volvo…read more Since we were traveling from Fort Myers, FL, I contacted Hernan Hernandez ahead of time about the exact vehicle I wanted. He was responsive, knowledgeable, and made sure everything was ready before we arrived, which made the entire process seamless. This is our second Volvo XC60 T8, and I can honestly say our experience at Weston Volvo was significantly better than the dealership where we purchased our first Volvo. Everyone treated us professionally, and the entire buying process was straightforward and stress-free. The finance process was also a breeze, especially when purchasing the Volvo Extended Warranty. If you're buying a Certified Pre-Owned Volvo, I highly recommend adding the extended warranty for the additional peace of mind. Overall, this was one of the best vehicle purchasing experiences we've had. When it's time for our next Volvo, we'll be returning to Weston Volvo. We already plan to purchase our next Volvo through their Overseas Delivery program, and after this experience, I wouldn't hesitate to make the trip from Fort Myers again. Thank you, Hernan, and the entire Weston Volvo team, for making this such an enjoyable and memorable buying experience!

1st time visiting this dealer to service my vehicle and it didn't disappoint. Service was done in a…read moretimely matter and everything was nice and smooth.

I brought my car in for service and had the best experience with Tiffany from the customer service…read moreteam. She is extremely professional, very knowledgeable and truly went above and beyond. In the past I didn't like coming to Rick Case because so many of the sales reps would come and try to sell me a new car which made the experience of coming here so frustrating. Now that I was attended by Tiffany, I would definitely go back if my car needs service in the future.

DO NOT TRUST RICK CASE VOLKSWAGEN IN WESTON! What was once…read morethought to be a repretable dealership now isn't which is very distasteful & very unexpected of Rick Case to represent as they're now a dishonest company. On 10/13 I arrived in the later part of the afternoon with my mother to look at used Hondas as she unknowningly parked in the Volkswagen area but we were gladly welcomed in by everyone there even while she repeatedly asked for the "Honda used cars sales". They all insisted we were in the correct dept sat us down with who they then told us was a Salesman yet come to find out is a Product Specialist named Farooq Gatta. My mother insists upon buying me an accident free, low mileage, $15,000 car out right. I honestly didn't know why we were even there being as I'm more realistic & am also aware of the costly upkeep of a used German car. I was even against walking into a VW establishment to begin with because I also know just how luxurious they can be & was not ready to be disappointed. However, we did. We met Farooq who talked us into looking at a beautiful "As Is" 2019 Volkswagen Jetta SE selling for $15,600 out the door with tags, title, & registration, & after getting the price reduced by a whopping $300 (after two hour wait with his Sales Manager Anthony Lidondici that is), my mom considered it. Naturally we took this 2019 Volkswagen Jetta SE with not even 51,000 miles on it marked As Is under $16 grand appearing in excellent condition on a test drive as it was "in 1 minor accident in 2022". The dashboard was clear, minus a yellow low tire pressure gauge which appeared which I also brought to Farooq's attention & inquired on which he stated he will have it checked out & fixed before the car is purchased. During the quick, 5 minute, bumper-to-bumper test drive up the street, I continuously asked Farooq "so whats wrong with this car", he assured me nothing, that it was in perfect condition, that the car merely had a fender bender, that there were no mechanical issues, & repeatedly announced "I own 2 Volkswagens myself", as if that had any relevance in me buying this car. Bottom line, my mother talked me into the car at her expense in my name with no Warranty "because it was Rick Case". So I drove off of the lot & not even 10 minutes away the car had a catastrophic failure. The EPS light, the Check Engine light, & the Exclamation Point in the triangle, all lit up in red on the dashboard meaning only one thing-that the internal engine components were failing making the car incredibly dangerous to drive. When I called immediately the Sales Manager was not at his desk so I left a voicemail informing him of the issue & that I'm returning the car immediately. I also called Farooq with no answer who then called me back within 5 mins & told me to wait until the following a.m. to bring the car back. It was late by this time, I was beyond aggravated but hesitantly agreed & hung up. The next a.m., understanding more about the condition of the car from the screenshot of the dashboard I took upon driving home & a mechanic I called, I insisted Farooq arrange for a tow truck to come to my home & pick the vehicle up. The dealership showed zero regard about my safety or the cars engine as first he told me just to bring it back & then he said, "No, I will personally come get it then". He finally sent a tow truck. We followed. I told him I wanted the car repaired, the diagnostic before the accident & after the repair. He said "no I'm asking too much". 2 more hours later & a female Service Advisors trying to talk me into keeping the car with her "they can fix the car" & me refusing their "couple of hours to fix the problem" remedy (aka clear the dashboard codes up to 100 miles again), as I know that this common EPS issue takes anywhere from 1-3 days to repair--we took her documents & refund receipts & left. 2 days ago Farooq had the audacity to call me inquiring "if I've found a car yet & its too bad that I didnt keep the 2019 as nothing was wrong with it. The tank cap was just loose". Seriously?! That doesnt cause the EPC light to light up!!! I may be female, I may even be blonde, but I am not stupid!!!

I haven't been this happy with Rick Case Fiat, since the day I purchased my Spider Abarth! The…read morestaff turnover has been tumultuous to say the least! The staff who initially sold me the car were all terminated, who knows why? Then, they were replaced with Rick Case Honda employees, a horrible experience. I was actually, looking for other dealerships for future service. Then I noticed all of the contacts that I had listed, had once again changed. So, try one more time? Took a roll of the dice and chose first available service representative, and up popped Jorge Rivera! Upon arrival at Rick Case meet with Jorge who seemed both pleasant and knowledgeable; first time that I ever spoke to anyone there who actually understood the mechanics of an automobile. Then it got even better with a no hustle explanation of what was required for this particular service. Jorge has saved Rick Case a customer and quite possibly the dealership. What a turn around, I actually departed with a smile. Oh, and he completed the service in record time, shaving 2 hours off of my last visit. Kudos to Rick Case for finally getting it together, and hiring the proper personnel!

I still love my SUV. I hope I still drive her for a while, but just in case, I wanted to test drive…read morea couple models at Alfa Romeo to see if I liked driving them. I will give a pretty short and concise review of this place. They already wasted about an hour and a half of my time and I am not going to give much more of it to this unprofessional place. They are deceptive, they like to bait and switch and they go radio silent when there is an issue. I am glad they showed their true colors, so if I choose to get an Alfa Romeo in the future, I will not come here. I will say the guy I test drove with, Alex, was very nice and gave me clear answers to my questions. I think the real issue here is management. I was supposed to be given potential monthly payment rates and the manager never came back. I waited and waited. How odd that the manager would not give me any payment options. There were no customers there. He was not busy. Beyond that, they engage in the 'ole bait and switch tactics of many of the "sleazy" car dealerships out there. I thought more of Rick Case Automotive group but it looks like this place plays the same game.

I had a great experience working with Kenny Bello when purchasing my new Hyundai Sonata Hybrid…read moreLimited. I had just had my previous car stolen and, since I would not have otherwise been in the market for a new car, the entire situation was stressful and unexpected. Kenny was genuinely sympathetic and made the process much easier than I expected. He was friendly, patient, and easy to work with throughout the entire purchase, and he never made me feel rushed or pressured. He took the time to answer my questions and explain the different features of the car, and what I appreciated even more was that his help didn't stop once the sale was complete. I had additional questions afterward, and Kenny continued to respond to my texts and took the time to meet with me at the dealership so we could go through some of the features together. He even followed up with me again several weeks after the deal was finished just to check in and see how everything was going. That kind of follow-through stood out to me and made the experience feel much more personal than just another car sale. I've been very happy with my Sonata, and I really appreciate Kenny helping make an otherwise stressful situation much less stressful. I would definitely recommend asking for him if you're shopping for a Hyundai.

Very Disappointing Experience with Rick Case Hyundai Davie…read more I purchased my daughter's new 2024 Hyundai Elantra from Rick Case Hyundai in Davie, and unfortunately, our recent experience with the dealership's service department was extremely frustrating. The vehicle's battery went completely dead, and because the battery was dead, the key fob would not unlock the vehicle. When we brought the car to the dealership, the service advisor asked where the emergency/mechanical key was. The problem is that we were never given the mechanical key when the vehicle was sold to us. I contacted the salesperson who sold me the vehicle, who I believe was Fanfan, and explained the situation. Unfortunately, instead of helping resolve the problem, I was essentially pushed around and told that he had never heard of such a thing. The service advisor was also not helpful, and I eventually had to escalate the matter to the service manager and Hyundai customer service. Ultimately, the dealership had to access the vehicle from underneath in order to get the door open. What is most frustrating is that after purchasing a new vehicle from this dealership, I should not have had to spend so much time and effort dealing with something as basic as accessing the vehicle when the battery died. My biggest concern now is: What happens the next time the battery dies? We still need a proper solution and assurance that we have the correct emergency/mechanical key to unlock the vehicle. This experience involved unnecessary frustration, wasted time, and a lack of ownership from both the sales and service sides. I expected much better customer service from a dealership where I purchased the vehicle. I hope Rick Case Hyundai takes this matter seriously and provides us with the proper mechanical/emergency key and an explanation of why it was not provided when the vehicle was purchased.

Strickly an auto repair shop for transmissions, brake repairs, oil changes, tire alignment and much…read moremore. Very good communication and customer service skills with the front counter lady. Immediately she called Discount Tire in Weston to help me find a spare full size tire for my Lexus since they do not sell tires here. Within minutes, I had a very reasonable quote for an in stock tire. She also provided me with an option to buy a used rim for around $50 from Hub Cap Heaven in West Park off 441. I really do appreciate the quick quote for my needs.

My go-to mechanic for almost 10 years now. For things they couldn't handle, they've always provided…read moregood recommendations.