They know what they're doing, they do it well for a good price, and they're always very courteous…read more Even when they are busy, it's not usually a long wait: they're skilled at what they do. Their price for tires includes free rotations and balancing, and any other issues with the tires short of a puncture. Their reasonable price IS the price: unlike Firestone and NTB, they won't fee you to death. It's no accident I've been going there for 23 years. I've also noticed that there are a lot of women customers. I have certainly never seen ANY of the staff be condescending or trying to upsell to women, as some car-related businesses do. They'll never try to sell you "headlight fluid." (This is for my husband, who rarely posts reviews - but does handle all the car maintenance, so ¯\_(ツ)_/¯ )

Disappointed in what they charged me to install and balance 4 tires. As a previous fleet customer…read morewho purchased many many tires, I was shocked that they wanted 50 each to install and balance 4 tires. I even asked what it would cost without balance and it was the same with no reduction for no balance. In the end, I agreed because I didn't feel like hunting elsewhere but never again! 200 for 1/2 hour of work!

I am very disappointed with the unprofessional behavior I experienced at Firestone (3775 William…read morePenn Hwy, Monroeville). I had an appointment on Monday, Dec. 8 at 11 AM for a wheel alignment. I checked in and was told to wait a few minutes, but I ended up waiting until 12:45 PM. After waiting 1 hour and 45 minutes, I politely told the agent I could only wait 15 more minutes because of another commitment. He suddenly shouted at me aggressively, saying "Go, go right now!" along with other inappropriate words. He brought my key, told me to leave immediately, and said never to come back. I had not said anything disrespectful and had waited patiently despite the long delay. This behavior made me feel unsafe and very disappointed. I had recommended Firestone to several people, but after this incident, I can no longer do so. I hope this serious issue is investigated and addressed.

This is a surprise find. I got my new Chevy Equinox in 2019. 12,000 miles later my tires were bald…read more Gone. Shot. I called Bridgestone, Chevy, dealership, corporate GM and just got run in circles over and over!! Well I did some digging and found a phone number and made a call. Got the nicest person at Bridgestone and she issued me a case number. Acknowledged they aren't responsible but wanted to help me out! I was shocked I finally found some help. I had to bring it to one of their Firestone Complete Auto Care Centers to have them gather info and send it to Bridgestone Corporate. I'll be honest I discarded Firestone anything after the Ford and Firestone unsafe garbage tire scandal. Plus my trust in corporate garages is very low. I called ahead of going up and talked to Walt. He told me I could stop up anytime they were open. I stopped up and he was there, told him who I was and why I was there. He came out checked/verified tire wear and mileage. Got the vin and went in and put it all in the computer. About a week went by and he called. Let me know corporate approved the tires being prorated at I think it was 70% or something close. I scheduled a time to get tires put on they had to order the tires I had. I made sure it wasn't the same and it was same model name but different part number and had a 70,000 mile limited warranty. I came in and got them put on. He suggested the lifetime alignment which since I was getting tires was like $30 or $60 off and my rotations were free. Every 5000 miles I would bring the equinox in and they would rotate the tires and check alignment and align it is necessary. I agreed. Then he told me about the Firestone card which was offering 6 months 0% so I jumped on that as well. I had to come back to do the first alignment which I did the next week. I have come every time at each 5000 miles and they have rotated and checked the alignment. They are always pleasant and helpful. Walt is very nice and extremely knowledgeable and Joe I have talked with about life and everything else for hours over all the time I've been here. I highly recommend them for your tire and oil change needs. I haven't done more with them in the full auto repair but they do it all. They always have coupons and specials going on which is always a helpful thing. I've found their pricing overall is decent and maybe a little high but if you consider it being a corporate owned store I would say it is low in pricing compared to dealer and other corporate stores. They also beat inspection and emission costs by smile compared to the dealer, small biz shops, and other large corporate stores. Come give them a try!

Incredible service. Absolutely recommend. In and out in 20 minutes after having a nail in the tire…read more 100% amazing place.

These guys are gems! Had a screw in my tire that I found on my way into work. In less than 15…read moreminutes I was back on the road. Thanks all!

As a woman who puts loads of miles on her car, finding a shop that's fair and unpatronizing is…read moretough. It's MY CAR. A lot of mechanics forget this and would rather me pay the "genius mechanic cranky tax", bill me, and call it a day. No bueno. I came for an oil change and left both times in a GOOD MOOD (who can say that?!) - timely, friendly, knowledgeable, NO BULL$H*T (or cranky tax for competitive prices.) I also had a reoccurring noise and the manager (Jason?) took a shot at it - he won when everyone else failed and wouldn't give me the time of day! I called and told him he fixed it - he said dryly, "Wow. I never get calls when I fixed something." I'll be back.

Worst experience ever. Could not honor a reservation made online and didn't even have the tires I…read morerequested on stock. Offered to reschedule without even checking if tires would be available. Fosaster

Super impressed with this shop's quick response time, professional communication, and expedited…read moreservice on our vehicle! They worked quickly to locate a part that got us our vehicle back the same day, on a Friday. This saved our family a ton of stress over the weekend. They will definitely be our go to shop from here forward!

WARNING !!!!! SCAM ALERT !!!!! Charges triple for…read moreunnecessary repairs . Go somewhere else = save time and money and get it done right. RUDE. Obnoxious, Dishonest Mike is the owner.

Premium service, quality, value, and customer care on walkin after 2 misfires with your…read morecompetitors. Dustin was a pleasure to do business with!

This is place to take your vehicle! New or old they can service it!…read more If you want a mechanic that will tell the TRUTH and give service for an honest price, these are the guys. Been going here for years with a numerous vehicles, also outstanding work.

I've been coming to Ryan Automotive for about 5+ years now and been satisfied with each visit. They…read moredon't try to sell you on extra things you don't need and they get the job done. Mostly my visits are for annual inspections, and they're always done in a timely manner. I recommend calling ahead if you would like to arrange your visit for maximum smoothness as they can get busy at times. The service is great, and prices are, too. I'll be a returning customer here as long as I live in the area!

The staff at Ryan Automotive were very professional and knowledgeable. I made an appointment and…read morethey were on time and their prices were very reasonable.

Fantastic. Four new tires and a wheel alignment that went above and beyond and was fairly priced…read more They were fast, accommodating and personable. I couldn't recommend more.

I've been coming here for the past six years with both my truck, and my wife's car. Generally, we…read morehave always had great service, but my last service was not as good as usual. There were different people working the desk, and not the two I am most familiar with (The guy that looks like "Wolverine," and the nice woman). Not sure if they moved on or not, but I liked them. I recently brought my truck in for an inspection, and I needed some work done to get it passed. It took a few days to get everything fixed. Thankfully they gave me a loaner car, which really helped. After passing inspection, I noticed a few days later when it started to rain, that my windshield wiper blade was torn. It was in good working order prior to entering the shop. Usually I receive a text after a service asking me if things were to my satisfaction, and I was going to tell them about my wiper blade then, but no text ever came. More than likely, I will still come here for tires/alignment/etc., but not sure if I wanna come back for inspection/service. P.S. In my original review, I mentioned Campiti's Pizza was within walking distance, and sadly, they have gone out of business. There is a Mexican Restaurant nearby that you can walk to, and a Sheetz for something to eat/do while waiting for your vehicle to be serviced. Half a Cheer!!!