I never allow anyone in my vehicle, I had it towed to Gateway Tires for a new battery ..I noticed…read morethat the driver of the tow truck that Gateway uses, asked me to go inside after arriving...between them and getting my car serviced, I had about 5 CDs missing...I'm not sure who got them....but, they were there before .I'm just looking for them, and they are gone!

Cynthia on Summer Ave is the best! Made an appointment,…read moreordered tires ahead of time, everything was done including a front end alignment In less than 3 hours!

the service was exceptional no long wait.. perfect tires and great customer service. clean…read moreatmosphere

From the owner: we are your local 24 hour tire shop in mobile tire service if offer aw tire services you need we…read morefix crack and bent rims as well same day service

After a referral, I scheduled an appointment via their web site. The place was packed even with an…read moreappointment. I had two to three people in front of me. (The line was worse later.) The team member examined the tire and suspected a puncture. The waiting room had a refrigerator with bottled water, so I helped myself. Seats lined the main area, and I never observed anyone having to stand. A bathroom is present. I was surprised to hear my name called by a technician versus an associate. I was sent on my way with a patched tire at no charge. I will definitely consider having Discount Tire replace the tires in the fall.

I called to see if they serviced trailers with tires. I had spoken to a very nice gentleman named…read moreAdam a couple of weeks ago and gave him all of the information on the tires for my trailer. He told me they had the size I needed in stock and quoted me a price and informed me that I could bring my trailer in anytime. I had 2 fairs to do and after unloading my trailer I decided to make an online appointment for 3:15. I arrived at 2:00 so that I could be there. Parking is limited so just beware there is parking on the street which is definitely where I parked. Jeffery was the associate that helped me. After looking at my tires he informed me that they didn't have the ones i had on in stock and would have to order them. I didn't want to have to come back so I asked if there were any other tires that would be a good fit as well as in my price range. He did go and look it up and found tires that he said would 99% be a good match. I paid for my tires (they give military discount with ID) and Jeffery said I will get a text message when they are finished. As u took a seat, the people started coming in. Glad I came early because there was a line out the door at 2:50pm. The associates were great. They acknowledged the customers coming in, waited on the ones at the counter, picked up the tickets to check customers out, answered the phones, pulled vehicles in and out of the bays and ended the transactions. That's not counting the ones working on the vehicles. They take appointments and walk-ins. They have plenty of open space seating inside and nice clean bathrooms. My recommendation is to schedule online, come in early, bring a snack, something to do or read and enjoy the comfortable seats. They had my trailer in the side of the building where they were working on tires for a truck as well. My invoice was emailed to me. 3:24 my trailer was ready and I was on the road with 2 brand new tires! Thanks again Jeffery for your help!

if you are ever in the Memphis area in need of a great tire shop this is it! Everywhere else…read morecharged significantly more, when I called the first time they took down my number and called me back within 10 mins with a solid game plan including the time frame it would take to resolve my issue which was a tire that is not very common due to the age of the vehicle and tire size. Highly recommend! don't waste your time anywhere else. Excellent service!

The service there is very quick. The men that work there are helpful and very nice. It feels like…read morethey are being truthful and want to help. They referred us to a mechanic that could get to us quicker. They are definitely our new tire place!

I brought my car in on Tuesday saying there s a leak in my front driver side tire. now we are…read morestranded in the gas station on the way driving to Florida with my 10 year old in below freezing temperature at 9pm! they didn't fix it !!!

I reviewed this already but it doesn't seem to be there anymore…read more.. Typical double talk, upselling, promises that "this will fix it," textbook example of the problems people have with many repair shops. That guy Jon at the East Memphis location is a 100% double talker. We agreed what to do, then they decided to go rogue and do something else, then want 2x as much. I said no. Paid less with the promise it was corrected, then the problem not only came back the next day, but it's much worse. I don't know what they did to it, but now it has 25+ error codes after they cut the wiring harness open to the transmission module (then later said it didn't need that, as I originally tried to tell them). Whatever you say, it goes in one ear and out the other. When I called back that it still wasn't fixed (after a promise it was definitely all good now), there it started... The old mechanic-shop screw. "Well the next step is more diagnosis at $150 an hour, and we estimate 3 hours..." (just to find the problem, not fix it), when the diagnosis it what I paid for in the first place. They keep throwing parts and the runaround at both it and you for as long as you'll keep handing them money. Car was at least drivable with the problem before, now it is not. Doesn't even run anymore. To make matters worse, I brought it there because I already knew the owner Stave Woodard from a few years back. I did good, honest electrical and welding work at his previous home in Bartlett. -It was him that said they would need another $450+ after it wasn't fixed. I'm out $315, but glad it wasn't the $650 they wanted at first. Money down the drain, plus a car that's now a boat anchor. So if you take your car to them after reading this, please come back to this review and read it again. I tried to tell you.

Before winter storm Fern. We needed to get 4 new tires. Taylor and Scott were fabulous in getting…read moreour new tires at a reasonable price. We did make an appointment for same day service. We got our new tires within an hour! Very happy and will definitely be using this discount tire from now on! Thank you!

I was traveling from out of state when I unfortunately ran over debris on the interstate. It caused…read morethe mud cover underneath my car to dislodge and drag. I asked them so try to rig it or even pull the plastic thing off till I could get home. The tech barely looked at it and said they didn't have tools to help. I went up the road to Firestone and they were very accommodating to my predicament, and (with my approval) pulled the remaining plastic brads and cover off so it wouldn't drag. I felt like Discount Tire didn't try hard enough to help me. The ONE star is for the tech that came into the parking lot to look at my car.

Do not trust what they tell you…read more Just visited this Goodyear stop with a flat tire with only 800 miles on it. I was told it was a puncture that could not be patched. I decided to take it to my car dealer. They plugged it for $35. Beware of this shop.

Went online opened a line of credit with them to get the 6 months same as cash. Called and reviewed…read morethe three issues I wanted serviced for like $300. Dropped off the car, again went over the three things. They called an hour or so latter, we reviewed the three issues I wanted serviced. They reviewed three items they were trying to up-sale. I declined. I called to see if the car was ready , they again tried to up-sale so I again declined. I went to pick it up. We reviewed the three items, I paid then walked out to the car. It was obvious the tire rotation wasn't done. Went back in, and showed they charged me and explained no rotation. Same from tires has not been rotated. They came back and offered to refund saying the car tires didn't meet corporate expectations. Like wtf? The car is a CPO and not even a year old. One front tire was replaced two months ago. They overlooked it, charged me and didn't want to do it. Just unscrupulous and so petty. I won't be back. They are quick to up-sale but don't even fix the issues I paid for.

I was involved in a minor car accident in Memphis while traveling from South Carolina. Since it was…read moreSunday, every tire shop and mechanic I called was closed. I needed to get back on the road to South Carolina the next morning, so I was extremely stressed. I contacted Brothers Mobile Tire Service & Tire Shop, and they were very helpful by giving me Mr. Robert's phone number. When I called him, he told me to come straight to his location. As soon as I arrived, he quickly diagnosed the issue and immediately started calling around to find the necessary part. What truly meant the most was the kindness shown by his family. They personally drove my family and me back to our hotel while the car was being repaired. This was a huge blessing because we had a family of five and Uber could only accommodate four passengers. At first, I thought the car wouldn't be ready until the next morning, but Mr. Robert called me shortly after and said he already had the part removed and would have the car ready that same night. Less than three hours later, he was on his way to deliver my vehicle back to me. When I got in the car, it drove like new again. Mr. Robert was truly a blessing to my family. He worked faster than any shop I've ever dealt with and went above and beyond to help us in a stressful situation. If you need any vehicle services in the area, Mr. Robert is definitely the person to call for fast, reliable, and excellent service.

My car's check engine light was on due to bad fuel injector. I found Juan on Yelp and made an…read moreappointment to service. He came to my house and quickly fixed my problem and a reasonable price. I recommend his service and will use him in the future.

Tim and his team are outstanding! I got a flat while in Memphis on vacation. He was extremely…read morehelpful, provided above and beyond service and had me on my way in less than 90 minutes. Turned what could have been a major vacation headache into a relatively minor inconvenience. Thanks folks!

I've been going to this Firestone for like over three years. They have good technicians. The front…read morestaff is also very helpful and good at customer service. I would recommend calling ahead to make sure they have a time available because sometimes their shop can get busy overall I think it's a good place to get your car worked on especially if you worked downtown you can take Groove on demand public transportation, taxi service, and get a cheap ride from Firestone to your work and then back my last service there was an oil change, but I've had a lot of suspension work and repairing a coolant leak and my car is still going over 200,000 miles

I had Cecil's check the brakes on my 2003 Sonoma truck. They could have sold me a brake job but…read moresaid that the brakes were ok to come back in a few thousand miles! they did a complete fluid change on my 2019 4Runner, trans, front and rear differential and transfer case, got it back the same day and $200 less than the dealer. Friendly guys, felt I was treated well

Excellent business for any car repair. Knowledgeable and fair. They don't rip you off.read more