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Goodyear Auto Service

2.7 (95 reviews)
Open 8:00 am - 7:00 pm
Updated 1 month ago

Services - Goodyear Auto Service

Vehicle battery testing

Check engine light

Engine oil light diagnosis

32 More Services

Auto general diagnosis

Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto pre-purchase inspection

Auto maintenance

Auto fluids and filters maintenance

Fuel system cleaning

Oil changes

Auto wheel alignment

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto exhaust repair

Auto HVAC repair

Auto light repair

Auto steering and suspension repair

Auto transmission repair

Auto wheel and tire repair

Auto windows and mirrors repair

Routine automotive maintenance

Transmission leak inspection

Tire balancing

Tire installation

Tire repair

Tire rotation

Tire Pressure Monitoring System repair

Wheel alignment

Windshield wiper replacement

Goodyear Auto Service Photos

Recommended Reviews - Goodyear Auto Service

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My advisor, moody, moody moody
Assad S.

I took my wife's Lexus 2014 F sport for an oil change. I have a 10 o'clock appointment but I took it in at about 8am it took forever to get an oil change and then they tell me I need the filter and they didn't have one in stock so I waited another 30 mints I don't think I'll ever come back and atmosphere was not there. The guy that helped me out was very moody. I think display should hire people that smile more often and one lady was mopping the floor with a dirty ass mop and people are coming in and they had to walk around where she was mopping was very unprofessional and very inconvenient

THE MANAGER IS A RACIST. FALSELY ACCUSED US OF NOT PAYING AND CALLED THE POLICE ON US. On 1/11/, my husband and I made a 1pm appointment to get our tires replaced and alignment fixed. We for 3 HOURS and I asked the manager, Sophia Contratto, when my car will be fully ready. "I don't know. Saturdays are busy." The store was mostly empty and it was only us and two other customers (Hispanic) that waited just as long as us! Her team still helped multiple people walking in and they walked out while we waited for 3 HOURS. One mechanic brought in a bag with our key inside and she ignored that- while we were waiting for 3 HOURS for an appointment WE MADE! Sophia came to us asking if we still wanted the alignment fixed. She didn't even apologize for the 3 HOUR WAIT. That meant it took them 3 HOURS to replace the tires. I felt infuriated. I said "Are you joking? yes I do want the alignment fixed." I told her that's why we made the appointment! Instead of listening to me, she proceeded to tell us the total amount of the appointment which confused us why she was telling us this when our car wasn't even done. She kept asking repeatedly if we wanted the alignment or not, as if she didn't listen to me at all or even know our appointment. I told her AGAIN that we want the alignment and I expect her to finish the whole job since I will not be paying for the whole service when they're not FINISHED with my car overall! She was offended by that and refused to fix the alignment. She wanted to charge us for the tires only. I told her that it's unacceptable to refuse service halfway- we waited for OVER 3 HOURS. Seems she didn't like that I called her out and she told her mechanics to put the old tires back. I told her that we waited for OVER 3 HOURS and it's wrong that she refused service altogether just like that. But she decided to refuse our payment for the tires because she didn't want "our money and our business." We just wanted her to HONOR OUR APPOINTMENT since we waited for 3 HOURS. But she CALLED THE POLICE ON US by FALSELY ACCUSING US of not paying and calling us CRIMINALS to the 911 dispatcher. We NEVER said that. Sophia Contratto lied as we only told her that she should honor our original appointment and that we will not be paying for the whole service until it's done- because we WAITED FOR OVER 3 HOURS. She described our behavior and clothing suspiciously which made us feel racially discriminated- We had NO INTENTION of leaving the store since we originally wanted our car finished and at that point, we wanted to pay for the tires to leave. While I called the police I told them they should review the cameras as proof that we were not threatening or doing anything illegal. She laughed, saying there's NO CAMERAS inside the store. I'm certain that's why she was acting discriminatory. We kept telling her we wanted to pay for the tires so we could just leave but she REFUSED OUR PAYMENT. Okay, Sophia Contratto- YOU CALL THE POLICE ON US BASED ON US "NOT PAYING" SERVICE WHILE YOU'RE REFUSING OUR PAYMENT? When the police arrived she magically acted polite and FINALLY let us pay for the tires. Oh, and the police officers wanted us to pay for the tires as well- Just like what WE'VE BEEN TRYING TO DO. My husband never once saw Sophia Contratto at this location as he's been coming here for 3 years and one of the officers mentioned he knew her. Wow, no wonder she was so quick to call the police on us. What was the point of Sophia Contratto calling the police by FALSELY ACCUSING us for "refusing to pay" for their service while she refused our multiple attempts to pay for the tires to resolve her issue against us. She had the audacity to tell us we're banned from her store and I told her we will NEVER COME BACK as long as she's employed there. This is what happens under Sophia Contratto's supervision? She's an absolute joke of a store manager and has the communication and problem-solving skills of a troglodyte. She completely wasted her time. I will consider seeking a lawyer because this experience was HORRIBLE AND UNACCEPTABLE.

I went today for an oil change to this location, well, I will start saying, that a few years ago, I took my Toyota Matrix to the Firestone cross the street of this place the one closed down a few years ago for lying to the customers, in that place I took my car for oil change and the Manager the name Nick who lied and ripped many customers off, that day he printed a list with all the issues that he said my car had, and I believed in him, and I left that store paying $1300.00, then my coworkers when there and Nick did the same with them, the cars were fine. Well today I suffered the same situation but in this place Goodyear the one next to Sunrise mall, I went for an oil change with my new car a Nissan Rogue sport 2017 with 65000 miles, and I drive my car 30 miles a week to go work and back, so at first the guy told me would be $107.00, the oil change, so I said yes, and he told me it will take like an hour to be ready, so I left to walk around, and when I came back to pick up my car, this guy showed me an estimate, which I did not ask for, and I attached in this review, where he said that my car has many problems that you can see in the estimate, and if I said yes to him, I would end up paying more than $1,600.00, and I went there just for an oil change. I wonder who owns this place, I don't know why they want to rip people off, if you want to be a successful Auto Service, DON'T LIE to your customers, I know the sells have been bad for everyone, but its really sad that you trust in a place, and unfortunately the cars don't talk and we don't know if what they said is true, I did accept to do one think in my car beside the oil change, and he said that it will take an hour and a half to be ready, so I left again, and he called me before that to pick up my car, so how can I be sure if they did the job that they charged me another $472.00, finally I left the place paying more than $600.00, and that is more than my paycheck, I will never come back to this place again, and you think twice before to go to this location. SAD

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1 year ago

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8 months ago

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Review Highlights - Goodyear Auto Service

This past Sunday, I was driving down a lonely country road when I realized I had a flat tire!!

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People searched for Tires 9,632 times last month within 15 miles of this business.

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916 Auto Repair

916 Auto Repair

(105 reviews)

My family, girlfriend, and I have been getting our vehicles serviced at 916 Auto Repair for all of…read moreour vehicles over the past couple of years. Customer service is great and they offer expert services for deals far better than any dealership or other mechanics I've gone to. I took my 98 Corolla in for a check engine light and misfiring issues. After performing tests, I received helpful explanations and photos of the issues found in my vehicle. Before performing any additional tests and services, they checked in with me to confirm which I really appreciated. Services were done efficiently and they communicated promptly throughout. I will continue to bring vehicles to this shop because I trust their expertise, value their customer service and appreciate the good deals!

I only started using 916 Auto Repair recently, but Samson and his team have already helped me with…read moreseveral vehicles and I've had a really good experience every time. If you need an honest, knowledgeable, and fairly priced auto repair shop near Gold River or Rancho Cordova, I'd definitely recommend them. They've worked on my 2017 Ford Transit Connect, 2014 Mercedes GL63, and 2014 BMW X5. They replaced a driver-side CV axle, did oil changes, replaced brake pads and rotors, diagnosed and fixed an A/C and heater blower issue, repaired a trunk/liftgate problem, and also replaced a valve cover and gasket and battery. What stood out to me most was how knowledgeable, honest, and fair Samson and his team were throughout the process. The staff are friendly, the front desk is welcoming, and the customer service has been great. It's hard to find a shop that does quality work at reasonable prices, but 916 Auto Repair has done that for me. Definitely recommended.

Oil Changers

Oil Changers

(15 reviews)

I don't usually have the best experiences with auto mechanics. As a woman, I often feel wary that I…read moremight be taken advantage of--especially when it comes to pricing. That's exactly why today's experience stood out so positively. From start to finish, the entire crew was friendly, professional, and exceptionally thorough--especially Will and Daniel, who truly went above and beyond. They made me feel completely comfortable, took the time to explain everything clearly, showed me the parts they were working with, and had pricing displayed transparently. My oil level was carefully checked to ensure it was perfect, and there was absolutely no pressure to purchase unnecessary services. The attention to detail didn't go unnoticed. I was offered water or coffee while I waited, and every step of the process was handled with care. The service was quick, efficient, and impressively well organized. If you're looking for an honest, no-pressure oil change with outstanding customer service, this place--and Will and Daniel in particular--more than earns a five-star rating. I'll definitely be back.

They are extremely friendly and we have been coming here since back in the day when they were…read morecalled Oil Stop. This last time though, I was turned off by the prompt asking for a tip. So inappropriate when the oil change is already marked up since we get to enjoy the convenience of staying in the car. I am going to stick with my mechanic for the oil changes from now on. Cheaper and not prompted to tip.

Jiffy Lube

Jiffy Lube

(173 reviews)

Let me start off by saying that after moving to Folsom, CA, needing to find a place to get my oil…read morechanged was a little challenging. You read reviews, and you never really know whether you're making a good or bad decision by going to a place that has some negative reviews. I'm here to tell you that I had a VERY good experience today at this Jiffy Lube. As I sat waiting for my car to drive into the bay, different employees came over at various times to let me know what the wait time was looking like. The shop manager also came over and told me that the wait time was about 14 to 15 minutes per car. Since there were three cars in front of us, I figured it would be around 40 to 45 minutes, just as the shop manager had estimated. Brynna (I think that's how it's spelled) came over when it was our turn and guided us into the bay. Once we got in, we communicated about what needed to be replaced and what they were offering as recommended items that should be monitored for our vehicle. Let me tell you, from beginning to end, my experience at this place was absolutely wonderful. After letting Brynna know about my Battery that needs to be replaced by Interstate Batteries since its under warranty she offered to have me come to the shop and have it looked at and so this way they could get a reading for me that I could take to Interstate. I Thanked her for her offering but advised that the wife works really early and that it would be difficult for us to come that early in the morning. I had my oil changed, my oil filter changed, my Antifreeze was topped up and my Windshield Washer fluid was topped up as well. I was able to find a $33 coupon online and so the value for the oil change was very worth it. So thankful that I have a great place I can rely on the next time I need my Oil Changed. Thanks Jiffy Lube for being there for someone who was WAY past due on his Oil Change.

Great, quick service. Employees were nice and knowledgeable. Came in for full service oil change,…read moregot a new air filter and tire rotation. My wheel lock was missing at first so I came back around a second time after finding the lock and they were able to get me back inside in under 15 minutes. Trung & Ruben were very helpful and kind. Make sure you check the website for coupons before coming in!

Goodyear Auto Service - tires - Updated May 2026

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