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    Firestone Complete Auto Care

    3.1 (107 reviews)
    Open 7:00 am - 6:00 pm

    Services - Firestone Complete Auto Care

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    17 More Services

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Firestone Complete Auto Care Photos

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    Recommended Reviews - Firestone Complete Auto Care

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    12/31/2022:  Happy 2023 New Year!  My Toyota 4-Runner Truck is due for its 207,000 miles maintenance!
    Shirley M. F.

    12/31/2022: Happy 2023 New Year! My Toyota 4-Runner Truck is due for its 270, 000 miles maintenance in order, operating my 4-Runner until, 600,000 miles! Firestone Manager, Dan, Assistant Manager, Maya, and all the Firestone Mechanics have consistently kept my Toyota 4-Runner in excellent, mechanical condition. Backstory: How and WHY did I appoint and trust Firestone maintaining my Toyota 4-Runner's mechanical performance? Welp~as unbelievable as my backstory prose proclaims: I was working for the TV Show, "MONK" which for this particular, production's filming episode, we were filming at the Firestone Family's wine estate. I hung out with the Firestone Family for a couple of days while filming. The Firestone Family informed me they SOLD Firestone; however, the Family was very kind and gave me several Firestone Auto Maintenance Discounts, since I informed them my new 4-Runner needs an updated, maintenance upkeep. Happily and pleased, the Family instructed me which Firestone will honor the discounts they gave me, i.e., Encino Firestone., since I lived near Bel Air/ Brentwood. Fast forward: From purchasing my Toyota 4-Runner brand new with only eighteen, driving miles on the odometer to the current odometer reading of 262,288, my Toyota 4-Runner remains in pristine condition, i.e., interior/exterior and more importantly, my Toyota 4-Runner's mechanical performance is in excellent, TOP, mechanical condition!

    Amy H.

    I love firestone! I've visited multiple locations over the years and while I'm not the most knowledgable about cars I've always experienced friendly service that doesn't cost an arm and a leg and left with a working vehicle. What more could I want;) The service I got at this location was exceptional. I had an issue with my tire pressure light and called and they offered to check it immediately. When I drove it in they charged 40 something for a diagnostic and found out I needed to have one of the sensors in my tires replaced. When I talked to them about replacing my windshield wipers at costco (instead of with them) so it might save me money they offered to show me how to replace them. Finally when my car was done after closing time they stayed open late so I could come pick it up and wouldn't have to wait till the morning. Overall great experience! P.S. I think my favorite firestone is the location on watt though just because they play the TV show friends on the TV in the lobby and its nice to sit and relax if the cars not gonna take to long. (They played football at this location so if thats your thing I'd recommend here)

    Vehicle released with low coolant, but marked as good to go.

    We brought the car in for diagnostic and an oil change. A big ticket item went out and we agreed to the labor and repairs. Recieved a call earlier than expected that it was completed... however when we picked it up it still wasn't running smooth check lights were still on. Turns out they didn't connect the new part with the system computer and sensors (job was incomplete). They fixed it and we picked it up the next day. Once home we reviewed the multi-point inspection- everything else marked as good. We looked under the hood and coolant was EXTREMELY LOW! Also turned out they put the wrong sticker with wrong mileage checks in the windshield. I will not trust my vehicles to this location again. Hopefully the major item they fixed was done right and will last! Update- one week later- we are leaking oil too!

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    3 months ago

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    Lee S.

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    7 months ago

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    3 months ago

    Shredded my tire and they were able to fix it in few hours. There was little pressure to upset services.

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    Lee S.

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    7 months ago

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    3 years ago

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    3 years ago

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    8 months ago

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    9 months ago

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    10 months ago

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    2 years ago

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    4 years ago

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    Lee S.

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    3 years ago

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    3 years ago

    They were friendly and helped me even when another Firestone refused to do so. I'll be going to this Firestone from now on.

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    4 years ago

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    2 years ago

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    5 years ago

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    5 years ago

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    6 years ago

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    7 years ago

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    4 years ago

    Online always shows appointments, but then store calls and says not available. Really need to get that part fixed.

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    6 years ago

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    7 years ago

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    6 years ago

    Maya is very good at her job. She is very pleasant to work with and She's very understanding and listens to your problems.

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    6 years ago

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    8 years ago

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    Bridgestone S.

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    8 years ago

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    Bridgestone S.

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    18 years ago

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    16 years ago

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    12 years ago

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    Bridgestone S.

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    16 years ago

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    7 years ago

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    Page 1 of 3

    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    I've been coming here for 5 years, Chris is a great guy, extremely helpful and they always gives me a great deal.

    Mentioned in 10 reviews

    Read more highlights

    America's Tire

    America's Tire

    (240 reviews)

    It's refreshing to see a business that still operates with old-school values and genuinely cares…read moreabout people. I was honestly in disbelief when they repaired the hole in my tire free of charge. Lou was professional, courteous, and took the time to explain that they've been offering free flat repairs since the company started in the 1960s -- that kind of integrity is rare these days. When I picked up my tire, another associate kindly helped roll it out to my car and even offered an upholstery cover to keep my interior clean. Every interaction felt respectful and thoughtful. I hadn't been there in years, but after this experience, they've absolutely earned my future business. It's great to support a good American company that still stands behind strong values and customer service.

    This is an update to my May 6, 2026 review of America's Tire:…read more First off, good old AI changed the name I entered to "Charles Schwab" from Les Schwab. Brokerages don't sell tires! So I actually got a voicemail response from a man at the America's Tire shop. He said to just call him back and they would take care of me. What nobody told him was we originally made our appointment to get our tires checked and rotated because we were driving back to our home the following morning which is in Colorado. There was absolutely nothing he could do for us after the fact. We won't forget sitting in their waiting area for our car to be serviced while walk-in customers who bought new tires go ahead of us even though we had made an appointment. I also won't forget that young man's grin as he told me I would have to pay $130 for new lug nuts (commission) or he wouldn't put my lug nuts he took off back on because of "Safety Concerns". Some things you just don't forget. So what happened with us? I ordered a set of new lug nuts from Amazon and paid extra to have them delivered in three hours. Once they were delivered, this 70 something old man and his slightly younger wife bought a battery powered impact gun and sockets and changed every single lug nut on our car one by one. For the three or four that the socket didn't fit on easily, we used a four way tire iron to remove those by hand. We got it done all by ourselves. Then instead of leaving at eight in the morning as planned, we left at six and towed our long utility trailer behind our car. When we stopped for gas in Nevada, my wife saw a Les Schwab dealer and I drove over and asked how long it would take to rotate our tires. He said no time at all. I showed him we had our twenty foot trailer hooked up and he said still no problem. That guy and a worker used floor jacks and air guns and rechecked the air in all tires plus our four trailer tires in under ten minutes! I tried to tip them twenty bucks but they wouldn't take it. That is the kind of customer service that is hard to find anymore. ~~~~~~~~~~~~~~~~~~~~~~~~~~ Another update: I got a phone call from a guy named Drew but not quite sure because I am hard of hearing, who said he called and I hadn't called him back. I told him I had been driving home to Colorado where we live. That caused him to laugh. When he stopped I told him there was nothing he could do for me as we were now home. I then listed my complaints with the service we received from our appointment. He justified the call his man made about "swollen" lug nuts. I then told him my wife and I changed all twenty and only found three, maybe four, that were enlarged. He then wanted to know if the tires on our car were purchased from them because he couldn't find them listed. I told him we have eight cars and trucks and also get tires from the sister stores, Discount Tire in Colorado Springs - different phone number. Maybe if I hadn't bought the tires from them then the whole complaint is moot. I did ask if their employees work on commission but he said no. My wife later looked the company up on line and the employees do not get direct commission. They do, however, get bonuses based on store sales so they do have incentive to make sure the store makes money. I just want to end this with a shout out to our Discount Tire store we go to in Colorado. They take good care of us. They never charge us for rotations or little things like a broken valve stem. We go in to an appointment and our car is taken right in. They offer bottled water and sodas while we wait. I pay for tire insurance on all tires. Anything wrong they find they are almost apologetic- they have never laughed at us or been disrespectful in any way. Same company, different name, different location, different quality of service

    Greenback Tires & Wheels - GREENBACK TIRES WHEELS BRAKES

    Greenback Tires & Wheels

    (95 reviews)

    I love this place. They are very helpful and fair. I've gotten two sets of tires from them and will…read morecontinue too. I recommend this place to my friends and family

    This was one of those situations that was beyond my control. During the afternoon of Friday…read more7/18/2025 at around 4:30pm, I was driving home from work when I had an unfortunate incident happen to me. My right passenger side tire hit a severe crack in the road (at Sunrise Ave/Fair Oaks Blvd) where all the gravel/roadwork is being done. This was not a pothole but a very large split in the asphalt that caused the tire (on my 2024 Honda) to completely tear apart along the sidewall. I also witnessed another vehicle with a blown tire as well as a motorcycle that suffered the same fate. Since I am pretty familiar with the way Sacramento County handles road hazards, I reached out to 311 (or if you're not in the county, the number is 916-874-5311). You will speak to a live dispatch operator and they will take down your information. I was then able to submit a claim by sending it to Risk Management. If your claim is approved (in this case with other vehicles getting flat tires), you will be compensated and reimbursed (usually within a couple of weeks) for out-of-pocket expenses. Keep in mind that they do NOT do claims on potholes but other serious issues such as the one I had unfortunately experienced on Fair Oaks Blvd. Fortunately, the whole tire didn't deflate entirely as I was able to drive slowly and carefully to "Greenback Tires & Wheels". Located directly on Greenback Lane and adjacent to Sylvan Road in Citrus Heights, this place has been in business since 2012. They also have excellent hours of operation as they are open Monday-Saturday from 9:00am-5:30pm and Sunday from 9:00am-3:30pm. Since this was late on a Friday afternoon, they were able to accommodate me as there were no other customers. I arrived here around 4:50pm, explained to them what had happened, and parked near the bay where they were able to replace my tire. I then gave them my set of wheel locks (to remove the wheel/tire), and they were successfully able to replace my damaged tire with a brand new one. Total time from when I arrived until when I left took about 20 minutes. The new tire that I received was a Westlake brand which is more of an entry-level tire but still good enough to last 60,000 miles. Total price including tire disposal fee and taxes came out to around $130. I will say that the customer service here is impeccable as the young men that work here get things done quickly and efficiently. They have a decent selection of car/truck/SUV tires of all sizes as well as a respectable amount of wheels to upgrade your ride. The waiting area has enough seating for roughly 5 customers. I also wanted to add that they properly inflated my other 3 tires to the proper PSI. All in all, this place is as good as it gets in Citrus Heights; especially when it comes to tire prices. They also specialize in alignments, tire rotation, and other small repairs. With that said and done, I am giving "Greenback Tires & Wheels" a perfect five-star rating.

    Goodyear Auto Service

    Goodyear Auto Service

    (95 reviews)

    Bought 4 new trailer tires ($1000) 10 months ago. Ran over a screw and called about a repair. I…read moreasked if I should make an appointment-- told no, just drop by. Not informed of pricing, and I thought it would be covered by road hazard warranty. Showed up 45 minutes later at 4pm and told "no guarantee to get it done today, and if so, it would be close to 6pm". Also, repair is $25. That is the regular cost and I misunderstood the warranty does not apply to trailer tires. I explained that I was advised not to make an appointment and that coming back another day is an additional one hour trip. I opted to take my unrepaired tire elsewhere. They leaned it against my truck hitch without saying a word. Very unfriendly team and a total waste of my time driving an hour out of my way for nothing. Won't be back. Goodyear may need to work on this crew.

    I do not recommend this service at all. The employees are completely incompetent and extremely…read moreunprofessional. Yesterday, I came for a vehicle inspection, which normally takes very little time. I was refused and told to come back the next day. I wasted my time waiting, only to come back today and be treated in a very rude manner. I was told, "I don't know who told you that, but we won't accept you," with no explanation and no respect. Because of their lack of organization and their disgusting attitude, I lost two full days for something that should have taken only a few minutes. This behavior is unacceptable. I will never return, and I strongly advise others not to waste their time here. Horrible service, terrible communication, and absolutely no respect for people.

    Firestone Complete Auto Care - tires - Updated May 2026

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