We stopped here on a Thrifting adventure. The store is clean and organized. Staff is constantly putting out new items. We did find something to buy and the check out was fast and friendly. read more

Really dirty and chaotic. Too many items on the shelf. If they would weed out the junk, you could see the acceptable products more easily. The book shelves were not in any kind of order and the prices on books weren't easy to find. This store is mostly clothing, and there were lots of shoppers on this first day of the month. Since I was there for books, dishes, or glass collectibles, I can't honestly speak to quality or selection of clothing. I wanted to ask someone about the price on books, but could not find an employee except for the ones at checkout where there was a very long line. Not sure I want to continue donating here because the state of the store was not very respectful of their clients. I'd hate to be enabling behavior that was hurtful to someone less well off who doesn't have choice about where to shop. read more

This used to be a great spot for deals but their pricing, especially on clothing, has gotten stratospherically high for used stuff. Brand new clothing at Marshall's, Ross, Bealls and TJ Maxx are the same price or a couple dollars more. The clothing is organized by sizes, but often not in the right spot. Good selection of games, but again a bit high on pricing for most things. Examples are open puzzles where you don't know if all the pieces are present for $4 to $5. Some things you can find at the dollar store are $3 here. In the back are DVDs, CDs and record albums. Usually lots of DVDs, but are often scratched and too expensive. The book section is large. They used to separate out children's books but often are just mixed in. It is common they wheel a large cart full of newly donated books and just leave it there. Not only does this block the racks but you can't readily peruse ten deep and sadly books end up damaged. During halloween you can find a huge selection of new stuff. Pricing here can be good compared to competitors. I bought a pirate headpiece right out of Pirates of the Caribbean for $6 that was a hit last year. Bikes are out front and often rusty. Furniture is limited... No couches or larger pieces. Mostly filing cabinets, end tables and chairs. Some art work. Electronics is pretty extensive and they do have a testing station to see if the item works. You cannot return things if they don't so this is the best practice. Good selection of mugs, glasses and kitchen stuff. It is fun to treasure hunt but bargains are getting harder to find. I often leave empty handed. read more

I love this place !!! Great store !!! The service was awesome and the store/ restrooms were clean and selections were great. The selections for things I was looking for was great. The value on things there were phenomenal. I felt great shopping there. Great deals and the cashier, he was so sweet and had a great personality. I will be returning !!!!! Thank you good will for being such a great place to shop with a budget like mine. Great deals and the girls work hard there. I appreciate it ! Thank you !!!!!!! : ) read more

I love the price and everything the I bought was new I was blessed i will go again and the service was excellent

Love that you can drop of stuff here but to buy something here is another story. Their prices are WAY too high. I have been to a variety of Goodwill but majority of the items at this location are just not good. I.e. rusty kids bike=$75. That is a terrible price for a kids bike. read more

Went to goodwill in Naples/Marco Island last week. Price for clothes are $4.99. color of the week. They have an extra color on Sunday and Monday for $1.99. on top of that every day is different senior day, military day etc. I come back to $7.19 and some 11.99. I've been in the Wesley chapel store on a Sunday morning and have witnessed employees removing clothes with the color of the week putting them on racks and rolling them away to the back. Sad. read more

Everything is overpriced. Items are donated and they sell it to make 100% profit. If they don't sell it, they throw it in the garbage, adding waste to our landfills and increasing toxicity around the world. read more

While they do have a variety of things they overprice the furniture and mattresses, the point of goodwill is to help those less fortunate so why would a twin mattress be priced over $100 it's not feasible to believe those in need can afford these prices. read more

This place is anti Hugh friendly. Me and my family always loved this specific location but as we were shopping for cheap valuables a kind young gentlemen by the name of Hugh gave us a welcome in and gave recommendations ! Until, the manager by the name of misty just had to intervene and take away the spotlight and yelled at him to go back to his corner for no reason. I've heard rumors about her from Dunkin' Donuts also n seems to be true read more

This Goodwill is good, not as good as some of the ones near here but still has good items. The best thing about this goodwill is how inexpensive the items are, I feel like some goodwills can be a bit overpriced but this is not the case with this one. read more

This has to be the nicest goodwill store I have ever been too. Not smelly and lots of new stuff super cheap . I was looking for a three wheel Walker but found a four wheel which is not what I wanted. Would have spent more time but hubby is not the Shoping guy . Staff is super nice and store is clean and organised. Parking is ample . read more

I found a receiver worth $100 on eBay, they were charging $50 I plugged it in and lights are flashing. They wouldn't go down one dollar. The employee wanted to but the manager said no. It's an older lady. She is making the price of everything up! Boycott her! She is a bad soul. Charging insane money for something someone gave free. Trying to help people in need? More like robbing them blind! DO NOT SHOP HERE UNTIL SHE IS FIRED! read more

Went to Goodwill today 6/14/24. I am surprised at the high prices on items. I bought a pajama set only to find out that they charged $6.98 for the top and bottom. It is a set and on the same hanger. I don't think that is fair. Also just about any item I picked up had a sticker that said $4.98 on it, like that was the only sticker they had printed. Most of these items were not worth that price. I was looking for baskets to refurbish for a charity auction. No way I'm paying that for baskets . I must add that there were a lot of items especially clothes in the store and they were putting out more items. Glassware like martini, wine glasses etc. were $1.98 or 2.98. That is too expensive for a thrift store. Some items are cheaper at Dollar Tree than here. The store was very busy and had a long line but it moved quickly thanks to the employees at the registers. The Good Will on 54 East of the Suncoast is just as bad. I used to be able to get good deals on items to repurpose for charity baskets not any more. Guess I'll rely on TEMU. read more

I personally like to shop at Goodwill. What I don't like is being pressured to round up!!! Been shopping at the WC Goodwill for years & only in the last year have I felt pressured. After expressing that to manager Misty at that store, I actually went back and looked at some old receipts where I used a card vs paying cash. There were several times I see where I rounded up. I may not remember all the times I said yes but I do know I rounded every other time and it would appear I was not asked and the rep perhaps misunderstood me or intentionally rounded up. I feel as though the cashiers are pushed to reach a quota. Misty would not confirm or deny that so her silence spoke volumes. I am a frequent shopper there so, I said all that to say this - I think there were likely many round ups that I did not agree to. Also when asked what I was rounding for, the answers varied: Charity Training Various Goodwill Programs So, I started digging a little deeper. I suggest you do the same. Bottom line is, I may still shop there, I will not donate, I will not allow my business to volunteer there, and I will no longer round up. I will though for Salvation Army because I can actually see there helping hand. Just thought I'd share personal thoughts. read more

So this just happened. I was at goodwill and purchased $52.23 worth of stuff. I used my applepay. As I am walking out a lady grabs my cart and said I didn't pay. Mind you my stuff is in bags I said yes I did pay and opened up my Apple wallet to show the transaction Receipt. She tells me (rudely) well it didn't show as paid on our end. I said mame I am showing you my receipt on my phone. She said I could not leave the store with my merchandise. "It's still goodwills merchandise until I pay." She said, "you can't get that stuff for free. We will call the police." really? I then opened my bank app and showed her my 52 bucks was no longer in my bank account so I am out 52 dollars and still have nothing? She calls corp which looks my transaction up using the last four of my credit card. Nope no transaction, you can't have the stuff. Now it wasn't not getting the items I just spent all morning finding. It was like they had my money and wouldn't give me the merchandise I would be out both. She says "you need to pay again" I said, then I will have paid 104 dollars for over priced stuff. No way. So I went over by the office and called the bank. They are surrounding me like I was going to make a break for it. My bank tells me the purchase indeed went through. And that they will get paid, why wouldn't they? The bank had no idea what this woman was going on about. I would have to file a dispute and get my money back. Usually take 7 to 10 days to investigate. Nice, now no stuff and out the money for a week or so. The bank asks did you get the merchandise you paid for. I said no they won't let me leave the store. 10 minutes on the phone with the bank reporting this issue and the lady walks up and said since you used Apple Pay it didn't show up on our end by using your card number. But they looked it up by amount and time and found it so I am free to go. No apology No sorry we treated you like a criminal and tried to get me to pay you twice. Nothing Just oops our bad you can go. I deal with the increasing prices because I just get what I think is a good bargain. But lately they are so rude and their customer service is non existent. God forbid you find something you like without a price. They either won't sell it to you or jack the price up so much from what it probably was that you don't want it. Horrible high prices and just mean bullies working there. And one of the ladies said "I have been working here 20 years" Well congratulations you have been working at this same job for 20 years and take it out on disabled old ladies. And read their google reviews they have done this same scam to others. One lady there is still fighting with her credit card company disputing a charge they said they didn't get and took her merchandise away. Beware of very high prices. $4.95 for the top of a generic child's PJ set and $4.95 for the matching bottoms. People check out Walmart that has the cutest pj's brand new for 15 bucks. Top and bottom Just be prepared to pay premium prices on junk and don't need an employees help forget that. And don't use Apple Pay. Don't leave the store without the merchandise you paid for. Even if that lady tries to intimidate or bully you into it. And don't run your card twice. You will be paying double. My payment went through with no issues at all. I just checked. They would have either taken my merchandise or charged me twice. Bad bad business. read more

I don't go here as religiously as I use to. They rearranged everything, and the prices have gone up. The selection is so so now. Yes, there is something for everyone here if you feel like digging. From clothes for the whole family to shoes, housewares, bikes, toys, furniture, it is all there, but prices um, yes higher. For the price, I'd rather go to some other bargain stores, know it's first hand, and if it doesn't work out at first hand stores, I could always return it. You can't return it here. read more

Goodwill Superstore - Mocha Coconut is trying to get Halloween costume ideas. He is not loving this hat. Goodwill has tons of Halloween stuff. - Thrift Stores Near Me - Wesley Chapel, Florida

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I wish there was a negative star. My daughter died and she loved Goodwill. We gave many of her items to the organization including a jewelry box that was mistakenly donated. We left it Saturday evening and my other daughter went back to try to retrieve it on Sunday morning. She could see it as it had not yet been disseminated throughout the store. The manager, Wayne, told her that he would not give it to her, he would have to file a report and get permission and would call her later that day. We are still waiting for Wayne's phone call. I called the corporate office to speak to "Drew" the person responsible for public relations... the person who answered the phone was very sympathetic, but you probably guessed it...no call back from Drew either. My daughter didn't have any really valuable items but her little treasures were important to us. The only thing that I have to say to Goodwill is "Bye, Felicia" - thanks for putting the perfect cap on what was a terrible journey. Please do not support this awful organization... UPDATE- We finally heard back from Drew- 2 weeks later. Of course, it was too late by then- everything was gone throughout the Goodwill system. Here's the interesting part (to me). He told me that he never heard my phone message but he got my phone number from somewhere. What kind of PR person doesn't respond for 2 weeks? read more

I live right next door to this location and im a daily visitor. The staff is great here. The concentration and quality of customers ruined this store. I was able to have a quiet relaxing experience in the past but noww the parking lot is over packed and stressful. Inside the store I patiently let the staff place items out and specific customers will cut right in front of you like you dont exist or will steal items out of your shopping cart. Terrible experience for anyone dealing with stress, claustrophobia, anxiety or depression. People theoretically fighting over garbage and over paying on crapola. Other locations are much better based on the low density of customers. I cant find a single thing worth buying from this location and before i would buy carts of stuff. This is the demise of society. Over 50% of the electronics they are selling is broken, damaged or worthless. Disappointing because that was my store. read more

I love thrifting but sometimes thrift stores inflate some prices. For example, these kitchen mats are $7 at this Goodwill while they're only $5 at Walmart. I've seen it done with some furnitures too. Don't get me wrong, they do have low prices on a lot of things. Be aware and compare prices!! read more

Goodwill Superstore - Thrift Stores Near Me - Wesley Chapel, Florida

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Absolutely love this store. It's always clean and items displayed nicely, staff are friendly and a great selection whenever we need any type of clothing .my wife is a Goodwill junkie, whenever we travel we check out different ones, and she loves this one the most. read more

I have been to a few Goodwill's in my time and I do always find myself coming back to this one. When you walk in the place does seem clean and organized as best as possible. It is a large store and they seem to do a good job of keeping the inside and outside looking nice. The donation area is on the right side of the store outside and it was kinda hard to see unless you were looking or knew where it was. The whole store is a bit tucked away but with the gps it was pretty easy to find. When going through the racks of clothes they do a good job of ordering everything by size. Granted customers are bound to misplace things, it is pretty well kept (no clothes on the ground or empty hanger sticking out). Whenever I go I sometimes don't find anything I would wear but it is one of those places where you can find some gems if you look hard enough. All in all, this was one of the better locations I have been to and I will for sure be back to look through the racks soon! read more

WORST customer service ever. There was a huge line starting, to wait for whatever of the 3 registers were open next and SO many people cutting in front just not caring. I said something to someone and the guy said "sorrry" and just stayed where he was. He cut the entire line. And when I finally got to check out I told the lady at the register ( HALLD on my receipt ) and she had the audacity to say " this is my last week so I don't really care". Thankfully I only came here for a costume for Halloween. Never again HAHAH like are you joking. This place is a joke. read more

I have dropped off donations to this location many times over the years. I know that they don't open till 10 AM, but I have frequently dropped off donations and left them by the doors prior to them opening. This morning I went simply to donate a bag of 30 Christmas bows, and a lady ran out and told me they don't take donations until 10 AM. I said I was just dropping them off and I did not need a receipt. And she nastily said well then that will be considered "illegal dumping." what kind of person acts like that at a place that accepts donations for the poor? I wasn't dumping trash. It was simply one bag of Christmas bows. Goodwill will never get my donations again. I hope she is proud of herself and feels great about the power she thinks she has. She needs to think about how that serves poor people. She is definitely in the wrong line of work. read more

Don't want to let out the secret but this is the best Goodwill store. I can always find name brand clothes at a fraction of the price, Ann Taylor, DKNY, under armor. They also have a great selection of kids clothes because kids grow out of clothes so quickly, they can get new clothes more often. They also have a kids toy area that the kids love to look through and play with. They have a main store and actually an extra store in the back with even more items, mostly household items. Great selection, sometimes have to wait in line a bit but it's worth it. I've come out of there with 15 items for $75. read more

This Goodwill superstore makes it very easy to drop off unwanted items for donation. They have a drive up drop off along with an attendant who will meet you at your vehicle and remove the items foryou. They will also bring you out a date stamped receipt and quickly send you on your way. read more

The best Goodwill I've ever been to. Why? Because the store is super clean and you will find oodles of designer products here for amazing prices. I kid you not, I buy most of my clothes here and I'm not ashamed to say so! Clothing brands that you can find often: Calvin Klein, American Eagle, Lucky, Hollister, Ann Taylor, Charlotte Russe, Forever 21 (so many sundresses!), Express, Nike, Adidas, Ralph Lauren, Victoria's Secret. I could go on and on. Most t-shirts are $4-$10. Shorts are around $5. Sundresses $5-$10. You really can't beat the prices and most of the clothes are like new! Sometimes with the tags still attached. Also a great place if you are looking for a simple piece of furniture or a cooler. If you love a good deal and like to hunt for a bargain, you MUST stop here. Love my Goodwill!! read more

This store is easily the worst management I ever saw, be very careful with your purchases if system goes down between the times you swipe and you get a receipt, your dead in the water. They will charge you and not give you a receipt what a total nightmare. The dingbat ass manager is nothing but a glorified cashier and really don't care about your issue. read more

I don't know what is going on with Goodwill, but they are not living up to their beginnings, their roots. They were started by a Methodist minister to help handicapped people learn and train so they can get real jobs. Now, Goodwill is only about money. They are not a charity, they are not a nonprofit. They lie constantly - they tell people they help students, get jobs for people, improve lives. But their corporate executives make at least 1/2 a million dollars each. One CEO in Portland Oregon was making $900,000 a year and the City of Portland told him that is not acceptable for a nonprofit charity. So his salary was reduce by 25% and he is still making a half a million dollars a year. It is true that Salvation Army CEO makes about $25 - 50,000 a year and he gets a place to live, like an apartment, and maybe a car...the rest of the money does go to the Salvation Army homeless shelters and soup kitchens. STOP GIVING TO THESE CORPORATE MONSTERS!!! read more

I stop by here once in a great while. Overall their prices are on the high side for a thrift store. I suppose it's because it's located in Wesley Chapel. Their prices for women's clothing varies on the high side. I rarely look at the tops or blouses because they are priced way too high. I recently bought a pair of jeans for $3.99, some Merona high heels for $8, and some used books which are about $1.67 for paperbacks and $3.67 for hardbacks. I look at their purses and bags too. I found a nice Michael Kors bag for $15 and a large Jessica Simpson tote bag for $4. I have to hunt for reasonable prices whenever I shop at this location though. Their norm is high prices. For example their women's shoes seem high. $9, $12, $15, $20. I am used to spending $5 to $8 for used shoes. Their changing rooms are spacious and I did not have to wait long for one. They have a public restroom which is a plus especially for children and you do not have to ask if you can use their restroom as though YOU are a child. Overall a good thrift store for variety and its large size. Not a great one due to their high prices. read more

So-so, they have a wide variety of things to choose from. They seem on the high end price wise. I get they need to make a profit but some items seem way out of the price range a good will should be pushing. Others items are better priced. Kinda hit or miss depending on what you are looking for. Shoppers for the most part are not friendly and on the thuggish side. Clothes seem to be just hung at random, really need to dig and search for what you may want. Both size and type. read more

I love you Goodwill. Heart of my hearts, whisk away Hey, I need a whisk! I have very little to complain about with regards to this Goodwill. It is far cheaper than Salvation Army. I got a dresser nightstand combo for about $40. It was amazing. There are tons and tons of things. As usual, you have to search to find what you're looking for, but overall great. I would say that I wish they had more space for furniture, and that there were more cashiers. It seems like 9/10 times I go there, there is no one at the cash register, all 10 people shopping decide to check out at the exact same time, and the one people up front is helping with a return or locked item, or something, so everyone is just standing up there looking dumb. If I walk in to find something fast, I do, but as soon as I want to check out, there is nothing speedy about it. Either way, I could spend hours sifting through the junk. This Goodwill is amazing! read more

How can you pass up a big Goodwill store. This is a very large store packed with tons of goodies and junk. You just have to know what you're looking for and dig through all the clutter and know what things are worth. Some of the prices are a little high but, if you look around the clothes especially, they have some really good prices. read more

Great place to find affordable clothes. Great place to drop off old items that you don't want to sell online or at a garage sale. If you are moving it helps get rid of old items. There are a lot of cheap kids clothes and adult clothes to buy here as well. read more

Goodwill Superstore - Best kids clothes prices around - Thrift Stores Near Me - Wesley Chapel, Florida

Love doing some bargain hunting every now and then so I decided to try out a new goodwill location. This store did not disappoint!!! As I was looking through the shoe section A goodwill employee came up to me and asked me if i wanted to get first dibs on a new shoe bin she was about to roll out, of course I said yes! I found quite a few gems in the bin and lots of savings. The store is very big and open, they have lots of selection and are always changing out new stuff. They even have a drive-through if you want to drop off your donations. Definitely lots of good deals, but keep an eye out for 50% off days with certain color tags. I will definitely be going back! read more

This location is pretty clean, which is nice, some Goodwills are depressing when you go in them. I went to find some shorts to wear on a ATV excursion. First off, they have no organization, you have to go one by one to find your size. I was having no luck, everything was either super small or way too baggy, or big. I finally found one pair and they are really cute, they are from Express and were $7.00. Not bad, but I would have thought at Goodwill, they would have been cheaper. I have heard of people finding brand new clothes as well as really nice shoes and purses. I have no patience in sifting through everything to find something nice. You will definitely be looking for a while to find something nice or new. You might even have to go back a few times in a row. They have a great book selection, I have gotten a few books that are like brand new. The hardbacks I believe are $3.99 and paperbacks are between $2.00 and $3.00. A little high for books, but not too bad. If you are looking for a great outfit for a themed party, say 80s, halloween. etc.. then you will find what you are looking for, they have great selections. You can also find household items, for your kitchen, or old appliances as well. They even have a jewelry area too, I personally haven't looked at that area. read more

This Goodwill, and the company in general, totally sucks. Their prices are marked way too high for the garbage that they are selling. Most items are damaged or broken and they're asking for what seems like retail. I will definitely avoid this location in particular. They think they're high society in Wesley Chapel. Well, let me tell you people... you're not. read more

Nothing against goodwill or the good work they do, I will keep donating items to them. My complaint are the cashiers. I don't know if they get paid. If they get paid, they are drastically overpaid! I was there to look around and picked up some glasses, I went to pay on one of two lines, the line I went to had an imbasile as a cashier, he told us that the line was closed, ok we went yo the other line that had a chatterbox as a cashier. I don't know if she noticed all the people on line, or just didn't care. I then look over to the other line with idiot cashier number one, and see him taking care of other customers. It was a SNAFU and Murphy's law all under one roof! Next time I'll let my beautiful wife go alone. read more

My all time favorite. Friendly service. Great prices,and always putting out new items. Road work has the entrance hard to get in and out, but there is a way out the back that takes you to a light. Recommend to all my friends. read more

I find some great stuff sometimes, but sometimes the prices are way higher than if you were to buy it brand new in a regular store. The managers are rude. And I never see them do anything. One of the managers let's a whole slew of either her family or her friends, not sure which, come in every weekend with a ton of kids and let's them wander all over the place a muck, snapping pictures of customers, throwing things, etc. Also she holds things in the back for them which is a big No No. AND they never ever have enough registers open. They call for back up but no one ever shows up while the manager is too good to get on the register and help out just standing around with a smug look on her face. read more