I set up a pickup for 3pc sectional couch. I had confirmation, Heidi called me yesterday & left a…read moremessage left her name & where she was calling from. I called back, left a message for her to call back she never did. I am 65, had to pull this couch out by myself, sat around all day today waiting, called them they never said it was canceled they said driver will text hour before arrival. I called again at 3pm & she tells me it was rescheduled. Fuck this organization, this is the reason why people put good items out on the curb because these donation organization don't know how to do a good job & get items to people who need them. These are the organization that we are hearing about who are stealing taxpayers money! Nothing but a bunch of liberals!

I really like this place friendly helpful staff they maybe volunteers. Well organized I like that…read moreyou don't have to ask or figure out what different color tags mean it's very visible.

Cool vintage shop! I've been wanting to go to their roller skate vintage nights but haven't been…read moreyet! Was in the area today and was excited to check it out! They are priced on par with other vintage shops I've been to, but I am a little sad they didn't have a $10 section like a lot of the other shops have. They had a good combo of sports, movie, and miscellaneous shirts! I didn't see a ton of bottoms there. Didn't get anything this time but was glad to see it!

Had a solid experience here easy transaction traded a few items for some cool stuff I will be back…read morefor sure Younger guy helped me out very respectful and had a good convo I recommend this place for anyone all ages

Clean. Friendly staff. Unfortunately, no good finds for me the day I stopped in. As with any…read moreGoodwill, it is hit and miss. I don't live in this area, but I would stop by again if I'm nearby. Nothing that stood out about this one except that is larger than the ones I usually visit.

Friendly service friendly service goodwill has awesome deals Goodwill has good stuff I love…read morevisiting Goodwill stores

Another thrift store that I stumbled upon & had to check out! I was not disappointed. Very…read morereasonable prices & well-organized layout (clothing is sorted by color). I was purchasing a few clearance items, as well as another item. The check out lady was very lovely & even gave me the one regular-priced item at a discount, for no apparent reason, & invited us back for a 50% off sale that coming Friday! The only thing I would recommend is an additional bathroom. But it's a very nice thrift store! 10/10 do recommend!

I had a great experience. I purchased some clothes at great prices, prayed with someone, and joined…read morein some worship on a Saturday night. What a cool little store!

Gem of a thrift shop! The proceeds go to an amazing cause. While the store is smaller than other…read morethrift shops, I liked that because it wasn't overwhelming to look at everything. Things are well organized and easy to look through. The men's clothing selection is quite small so just be prepared. We didn't find any clothing this time around, but we did find some other good stuff! The staff is friendly. We had a lot of fun shopping in here. The prices are very reasonable, which is a bonus!

I've donated to Hope's Closet for years and have always been happy to support the organization…read more Today, however, I had a disappointing experience. I pulled up to unload a few donations, which took less than a minute, and the employee immediately complained about my truck's exhaust and told me I needed to shut it off. I understand being mindful of air quality, but the interaction felt unnecessary and came across as rude, especially considering how quickly I was unloading. A little kindness and appreciation toward people donating their time and items would go a long way. I understand the concern about exhaust, but the way it was addressed felt unnecessarily abrupt. I was unloading for less than a minute and would have appreciated a polite request rather than being told what I "need" to do next time

A great location on the corner of Van Buren and Litchfield. Large parking lot, easy to maneuver…read more Upon entering the store, you noticed that it was clean and organized. It was easy to find what you were looking for, including casual Business wear, accessories, housewares, books, and other entertainment.

What a great place if you're bored and have a few hours to look thoroughly through the racks in the…read moreshelves, you will always find at least one treasure and don't forget to look for the color of the day. The staff is always friendly and kind and always says hello and goodbye. Between Washington State, and Arizona. This is always my favorite number one location.

Okay, this is petty on my part. Catharsis R Us. Anyway,…read moredropping off donations I pulled in line behind another vehicle to wait my turn. I'd waited a couple minutes, no attendant appearing. At some point thereafter a (surly-looking, unsmiling) lady (?) pulls up outside the queue and pops her hatch lid. As if by magic an attendant materialized and ambled over to help her. WTH? At this point let's cut to the Seinfeld episode where the car rental clerk is incompetent and doesn't hold Jerry's reservation. See, the point of a line is assisting everyone in order. Bottom Line: no good deed goes unpunished. Okay, that is making mountains of molehills. Better bottom line (s): Attention attendants, please help customers in proper order. Attention line-jumpers, at least smile apologetically when you're behaving badly.

Subject: Formal Discrimination Complaint - Store Manager - Store #110201…read more I am filing a formal complaint regarding a serious discriminatory incident that occurred on September 23, 2026, at approximately 11:37 AM at Goodwill Store #110201, located at 19415 W. Indian School Rd., Litchfield Park, AZ 85340. While my mother and I were shopping, the Store Manager yelled at us and threatened us by saying that immigration authorities would be called. She also loudly instructed another employee to make sure that my mother and I had not switched or changed the price tags on the merchandise. We had not changed any tags. We were customers shopping normally and felt that we were being singled out, publicly humiliated, intimidated, and treated as suspected criminals because of our perceived national origin or immigration background. Threatening customers with immigration authorities and then publicly suggesting that they may have changed merchandise tags is extremely concerning and discriminatory. I am requesting that Goodwill of Central & Northern Arizona conduct a formal investigation into this incident, identify the Store Manager involved, interview the employees who witnessed what occurred, and immediately preserve and review all surveillance video from the store around 11:20 AM-12:00 PM on September 23, 2026. I am also requesting a written response explaining the findings of the investigation and what corrective action will be taken. Please ensure that all video surveillance, transaction information, employee records, and other evidence relating to this incident are preserved. My receipt documents that we were at Store #110201 at 11:37 AM on September 23, 2026

Hired as a seller. Extremely disappointed. Lacked professionalism. Damaged the property. David told…read moreus he would have a pre-sale of our midcentury modern pieces to a dealer. They did not setup until the day before the sale and advertised those pieces to the general public, placing some outside for very cheap. They practically gave them away, far from the prices David quoted us. They allowed dogs off leash in the house during the sale, including what appeared to be their own. They chipped our tile, allowed dogs to pee in the house, chipped a door. They put most items and furniture outside in hot June. Burned the lawn with rubber mats when we're trying to sell. We couldn't water the lawn for six days because of the items. They did not clean up until two days after the sale. We had to pile the mess in the backyard when we came home. We regret believing David. He didn't appear to be at the sale. We had neighbors complain to us and cameras on the outside to observe. We also checked the house and items every evening. We know what happened and regret the experience.

Tried to contact 5 different estate sale companies, only one was willing to come look at a 2…read morebedroom condo. Hired them to do a clean out. They did a fantastic job and finished in 3-1/2 hours leaving a spotless job. Highly recommend 360 Estate Sales, speak to David at 623-297-2328.

Everything. They are kind help with everything you could need. They made me feel comfortableread more

Good staff, worth what you need in a community place, more value than other places you might go toread more