SUPER GREAT GOODWILL STORE! Clean, organized, great variety of inventory. Manager Heather and Team are so pleasant and helpful! LOVE TO SHOP THIS LOCATION! read more

Clothes were organized but both times I went, no one was at the register. They were in the floor and I wasn't greeted but others were. Made me not want to buy anything although I donated. read more

Really organized and clean with an overflow of quality and gently used goods. I found 2 genuine Kate Spade purses for under $20 (that I didn't buy) and a lot of brand name items if you're into that. I appreciated the friendliness and helpfulness of the staff. This Goodwill definitely provides options and caters to people who are looking to save some money and add "new" stuff to their home or wardrobe. read more

Wow! What a find! A Bluetooth speaker with two speakers! I bought it yesterday, for $19.99! Great price, fir something so intricate! It took about six hours to charge the battery fully! It sounds terrific! Out of six Bluetooth speaker devices, I have, this one is the greatest! What I love about this Bugani Bluetooth speaker, it looks rugged, like it was made to be used on a construction site! It is quite heavy as well! Maybe eight plus pounds! Great place! Great selections! Great prices! Great service! read more

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Will no longer shop at this goodwill. Overly priced and they had zero clothes with the color the week! One long sleeve shirt cost $10.99. How are you this greedy with items that you get for free?! read more

The good: The store is really organized and tidy. The clothes seem carefully selected and the racks aren't overly stuffed with clothes. They even have similar brands grouped together as well as clothes sorted by color. They had books that had full collections and in very new condition. They have a private fenced parking lot. They had nice, small and new-looking shopping carts. The bad: There aren't a lot of toys or bigger house items. The household item shelves aren't as plentiful as other locations. The kids' clothes are limited as well. The interesting: I saw a Lacoste trench coat for $9.99 but couldn't tell if it was authentic. They have a security guard at the front door. read more

Prices are starting to go up and selection is rather embarassing. Still I love thrifting and I would definitely return. I found few things, but deff the quality is questionable. read more

"Under new management" is apparently code for "price gouging is fair game." I paid $2 for this teeny tiny cup - which would have been 50 cents or at most a dollar a year or two ago, and $4 for this slightly larger cup. Those are more than what you'd pay for the same items new. For contrast, I bought two large glass containers for $2 and $3, respectively, as shown, brand new on sale at Marshall's. Three stars for being a nice well organized Goodwill with seemingly good selection and nice polite staff and also nice people shopping there. When I asked why small cups were so expensive, I got nervous responses from the staff who seemed to be trying to avoid making eye contact and finally said - two people working there said - "we are under new management" and seemed apologetic. I'm sorry but this is price gouging. The inflation index is 8% as compared to last year; not 200%. read more

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This review is specifically for Claire, an awesome manager who handled a REALLY FUNKY situation that was exacerbated by awful customer service at the store down the road and fixed a thorn in my side. I bought a pair of shoes at an LA location, to get home to OC and find out they were half a size difference. One is a 6 and one is a 6.5. What in the world?? So I tried to return them at the OC store and I was told they couldn't because it's a different county. Ok, understandable. I got to my car and called a Long Beach location bc it's in LA County. I was clear about the shoe/return policy situation on the phone and verified that they would be able to rectify the situation before I drove 35 min. They said yes, so I drove over. I was met with Anjelica, who said she can't work miracles and made me call the store again to prove that I did, in fact, call and speak with an associate at that location. After that, she walked away with two other associates laughing. I get to my car and the large donation door is open, and I heard her say "look, there she is". Mocked on top of bad service?? Wow. I called the next goodwill location and spoke with Claire who apologized for the situation with the shoes and the poor service and said she could take care of it ASAP. I was in store ten minutes later and was assisted within 3 minutes. Here's the thing, I get that different locations have different processing policies. I can even have understanding despite the inconvenience of the misunderstanding when calling in advance. The reviews are in regard to how it was handled, the customer service received. Having worked in customer service for nearly ten years, I can't imagine behaving like Anjelica, and I am absolutely appreciative of Claire's handling of the matter. Way to go Claire, 5 stars, 10/10, best wishes in your future endeavors. read more

Best service I've ever had at a Goodwill. Dana saw me carrying a few things in my arms and brought me a shopping cart. The other guys working with him were also very accommodating and cool. I appreciate that and will be back again soon! Thanks for your service! read more

Don't ever, shop, at, this, store. The entire, staff, especially, the, manager, is, extremely, rude. If you have, a rotten, experience, please, call cooperate. No one, deserves, to get, treated, with, disrespect. read more

I just stopped in to look around and ended up purchasing an elliptical exercise equipment. Chantel tried the machine to verify that it worked correctly before processing my purchase. She then called for assistance to get it to my vehicle, Store Manager, Markel, came and easily placed it in my Nissan Rogue. Hats off to both Chantel and Markel for excellent customer service and support. I will make it a point stop by each time I'm in the area. read more

The employee are hovering around us and talking behind our back when other customer are scolding our 82years old mom with curse F*&k words. Fromt of us. Tried to calm us down but behind our back. Taling with those person badmouthing us. Meanwhile they are the impolite creating drama n ruckus read more

This was actually my first goodwill experience and I enjoyed it. I should be more of a thirfter since I tend to collect clothes that I only wear a few times or not at all before I give them up. I came here to check it out and liked how big and spacious it is and everything is sorted by color and size. Some stuff is definitely not great but there are hidden gems if you're willing to dig for it. Everyone is friendly inside and I definitely liked they have hand sanitizer as well so I feel better after touching used items. read more

This location is typically well kept. I've found some great items here and have had pleasant interactions with the employees! The only downside is I have noticed the pricing has gone up a bit. I've seen these at a lot of Goodwills recently. My most recent visit I heard another customer complaining about how much some of the items were and that it isn't affordable to everyone now. It's great to shop at thrift stores so I hope it doesn't become gentrified. read more

This is definitely a smaller Goodwill store but if you search hard enough, you can get lucky with some treasures. I've found tons of 'expensive' Disney brand shirts and skirts here, for wayyyy less, cute jackets and blazers, and some household stuff I needed for DIY projects. The staff is friendly here and it's never super busy, which is nice. They have a donation center that's always taking donations however, they do not accept pillows or bedding unless they are new (for good and obvious reasons). If you're like me and you like to craft, this place can be a gold mind. It's always worth a look anyways. read more

Thank you to the big daddy manager,angel,Clarissa to help load my Nana's beautiful Chinese desk she loves it ty so much for your teamwork and help to get my Nana's new desk to our home we're ready to go to work! -Love Hailey Nana's gran baby. My Nana is grateful. read more

This goodwill is so well organized and clean and the management and employees are very friendly and helpful!

I hate giving a Goodwill such a bad rating but this place definitely sucks compared to other Goodwills I've been to. I've been here at least three times now and I've NEVER found anything that I was even remotely interested in buying. The stuff here is in bad shape (stains, holes) and the store is a mess. The store staff here is also not friendly. This place only gets an extra star because the people on the donation side are usually nice and helpful. read more

I think it's terrible that our local Goodwill stores have increased their prices. I started going to salvation army and goodwill as a young child. In my 20s every yr I would donate my office clothes. For the women return to work program. I will be frequenting other local thrift stores. Your prices are too high for low-income. Add insult to injury why would you sell a used 2 piece pajama shorts & shirt for $14.99. I can go to Ross and get it brand new. Furthermore why do you put clothing with stains, holes, obviously damaged? Donate that to a rags recycling place. This is shameful and an insult to the community. read more

Nice looking place. Donation is easy and workers there to direct you to the bins. Also you can scan the receipt for donations.

This store makes shopping easy. Its the most organized Goodwill in Long Beach. Clothes are sorted by type, style, and color. I can be in and out of here in 20minute. read more

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So, I wanted to buy a new pair of hoes here, but I'm not finished shopping, so they say I have to buying it right away then finish shopping. ...... that means if I buy anything else, I have to do 2 transactions on my card!! (I have to pay the fee for it at my bank)!!!! What kind of police is this? They have never done this before!!!!! Some people are on power trips here!!!!! This is my first time giving a bad review. Shame on you people!!!!! Especially the manager on duty now!!!! Today is 10-22-2018. read more

Today was my first time donating for Goodwill, it was super fast and easy with the help of the lady in the back. She was very helpful and nice. Great customer service. I'll will be coming back to donate more. read more

I tried to drop off some shoes and clothes on Saturday at 2:40 pm. According to their website, drop off is accepted till 3 pm. I was told very rudely that I should come back the next day at 10 am. When I asked why they could not take it now, the lady just responded with "tomorrow 10 am". Very rude and unacceptable for an employee/ volunteer who works for an organization catered towards helping people in need... read more

I am an avid Thrifter and Goodwill is usually my number one "Go-To" facility. I usually shop the OC Goodwill locations because their inventory has more of a selection, but since I live in the LB Area, I sometimes stop by this location. However, after my most recent encounter and the mistreatment I witnessed by the staff and management to another human, I will NO longer visit this location. I was browsing through the clothing racks when I heard a gentleman at the entrance politely ask the cashier if he could possibly buy a shirt for $1.25 because that's all he had on him. The cashier seemed to ignore the guy. (mind you, I'm hearing this, not watching this) I hear this man's voice ask again "Sir, would you all be willing to let me purchase a T-shirt or any shirt for $1.25, it's all I have on me." The cashier then replies "IDK I'll have to ask my manager." So I assume the cashier would do just that and ask his manager. I go about my business and continue looking through the racks, again never looked up to see what was going on, just hearing the conversation over my shoulder. I then hear a very frustrated and annoyed tone, which again is this man begging and pleading to purchase a shirt for $1.25. He's annoyed for obvious reasons and asks the cashier again "Are you gonna let me buy a shirt or ask the manager? You said you'd ask the manager. So what's it gonna be, you're a store that's supposed to help people like me, I just need a shirt. I'm trying to go to church and I can't go to church without a shirt on and I don't have a shirt. Please!" The cashier, annoyed, goes to ask the manager and I'm thinking, oh I'm sure they'll let this man get a shirt for $1.25, but NO. The manager refused and instead began to tell him to leave, when he wasn't even in the store. He was just at the door, because he knew he couldn't enter without a shirt on and at this point I'm watching the situation unfold. My heart breaks for this man, who was being nothing but polite, courteous and respectful of the store and this store would NOT help him. Instead judging him for the way he appeared. So I ran outside after the man and asked him what size he wore, what color he preferred or style and I offered to shop and buy him a shirt. He thanked me and offered me his $1.25, I told him it was ok. "I got you, don't worry." The man waited patiently outside and I overhear the manager asking him why he wasn't leaving, he told her I was buying him a shirt and while I was at the register, she annoyingly came to me and asked (in an irritated manner) "Are you the one buying him a shirt?" I replied "Yes." She stood there rushing the cashier with her hand on her hip, looking at me like she was mad at me for buying him a damn shirt. I check out and she walks along side me and watches me hand the gentleman the shirt. He repeatedly tells me "Thank You. God Bless you mam!" Again offering his $1.25, which I refused to take. He looks over to the manager and says "God Bless you too mam, even though you refused to help me, may God Bless you too." She replies "What? What'd you say to me?" As if to antagonize the poor man. At this point I just couldn't take it anymore and I turned to the lady and told her "He didn't say shit to you, all he said was God Bless You, now leave that poor man alone damn!" I will never again, ever shop at a place like that. Goodwill should be ashamed to have people like that working for them. Those people should be ashamed of themselves period. No heart. read more

I had some time to kill before a business meeting and thought, "Why not"? What a cool thrift store. Clean, big wide isles, no funky old clothes smell and really friendly cute boys running the place. I was pleasantly surprised by the name brands: Land's End, Liz Claiborne, Gap and many other among the clothing racks. Prices were very reasonable $4.99 - $5.99 for women's top and bottoms. They take credit cards there's plenty of parking. I call this a good find. read more

Goodwill Store & Donation Center - Thrift Stores Near Me - Long Beach, California

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I'm utterly upset with this location! I am in disbelief. I am 8 months pregnant and I kindly asked to use their restroom (mind you I was shopping, not just stopping by for that). The employee said it was for employees only. So I spoke to a manager, surely they would have some compassion towards me right? Nope. Wrong. She refused to make an exception for me. You know, I understand the concept of using the restroom before you go out shopping. And I did. But being this far along in my pregnancy it's hard to control how frequently and suddenly I have to go. I refuse to donate my goods to good will now or shop at this location. For a company living off of people's good will, it doesn't appear that this location has any good in them! read more

I wish I could give zero stars. I can't stand how these places aren't letting you use their dressing rooms and than won't take items back when you get home and find out they don't fit. NOT EVEN for an exchange or store credit. Their receipt says you can but the girl said " it's a old receipt" and wouldn't honor it. Open your dressing rooms or accept returns it's common sense! Never going back. read more

Love this place will be returning back for more dvds and graphic t-shirts.btw make sure you show them the 10% discount off yelp. read more

Goodwill Store & Donation Center - I'm finally here. Thank God it's memorial day! - Thrift Stores Near Me - Long Beach, California

Had some items to donate, so decided to call before donating. I spoke to an employee and told him I had a truck load of items to donate they said it was ok. As I arrived a spoke to the manager by the name of angelica and she refused to except my donation. I was pretty disappointed of lack of training and appreciation after donating items so they can make some money off from them. read more

The other reviewers are correct. Rude staff and obsolete policies. They also only allow one bag of clothes per party per day. Which is ridiculous because I'm not going to burn gas for 4 days straight to deliver 4 bags of clothes to you because your "volume" is too high. All you're doing is discouraging me from donating and favoring the dumpster instead. Don't be surprised if these folks eventually go out of business or stay afloat by subsidies from harder working Goodwill stores. Good riddance! read more

Tanya at the register is so friendly. I entered the store and even while she tendered the customers, she still greeted and told everyone about the special today, "all bottoms for $4". Love her and I will definitely be back! Keep her, invest in her, promote her. Thank you Tanya! read more

I found a Booker T big toy for six bucks and a bunch of bball finger things keeping the Booker t selling the other crap on ebay read more

Goodwill Store & Donation Center - Thrift Stores Near Me - Long Beach, California

Just left donation center would only take 2 bags without any real reason why? I had adult diapers and blankets I wanted to donate but they weren't accepted because of 2 bag minimum I guess read more

I've lived in Long Beach since March and have dropped off donations at this location at least 5 times before today. Today I was informed that you are only allowed to drop off one bag of donated clothes. I had two..No problem, I picked up my bags and dropped them off at the Salvation Army. Won't be coming back. read more

Friendly and helpful staff, clean store and pretty good stuff. I hit up Goodwill a few times a year, mostly when my kids suddenly announce they need an item for a school performance that will only be worn once or twice. Like the time my ten year old needed black high heeled shoes which, of course, she could never wear again. She found the perfect shoe (singular) and the staff worked hard for a good thirty minutes to find the mate. The staff is so awesome and they've saved me on more than one occasion. Thank you! read more

do you want to know why this place is good? they've actually turned down good stuff i've brought over to donate. yeah. i am talking electronics and even nice pieces of furniture like lamps and such. what the hell? yeah, most definetely avoid bringing your shitty polka dotted sweater your asshole uncle gave you for xmas. they'll think it's shitty too. read more

Goodwill Store & Donation Center - Thrift Stores Near Me - Long Beach, California

In regards to making any kind of donation...clothing articles, furniture, books and more Goodwill makes the process easy for you. I come here quite often. If you know me, you know I love to clean. Clean and throw sh*t out! If an item is reusable, I donate! This particular Goodwill has a designated area on the side where you can drop off your ''goods'' fill out a quick itemized receipt and you are good to go! I'm literally here no more than 5 minutes. Quick & Painless! read more

They didn't have change so they rounded the price UP. I suggested to round down. Said "that's an idea too." The cashier glared at me and rounded it up anyway and slapped the receipt on my hand. You sell USED things ! What the Hell ! read more