Customer service is helpful, clean and warm. Even though it's a small boutique, the curated items are beautiful. When you are here and see something . Get it or it will be sold quickly. This is one of my favorite Goodwill. read more

Employees are Rude. Walked in with a coffee I purchased next door was shopping for over twenty minutes with multiple items to purchase and wasn't asked, but yelled at by an employee for having a coffee inside the store. First of all I'm not a child I am a grown man with a family. Do not raise your voice to me. Second if you want to keep customers maybe try politely asking them excuse me can you please bring the drink outside, we don't allow them in here. read more

Goodwill - The building - Thrift Stores Near Me - La Mesa, California

Came here to donate some house stuff, clothing and kids stuff. I don't why they get to be picky on what kind of stuff I'm donating when all they are doing is reselling what I'm giving them for FREE. I was told they can't take baby swing, ITS FOR FREE why be so picky about it? Never heard of a place that's picky for something they are getting for FREE read more

Walked in and was quietly browsing, my boyfriend and I minding our own business and intending to buy (We didn't look at the sign on the door *at the very bottom left* that said please leave drinks outside) so we were all happy looking around in the back of the store when a shorter lady with black hair in a ponytail, earpiece and a black collar shirt came from the back and yelled at us to leave the drinks outside in a very very very rude manner. There were several other people in the store and it was super quiet and I feel she went out of her way to make her customers feel embarrassed and unwelcomed. If you want to show support to goodwill maybe try a different location. This is the worst customer service I've ever experienced. Embarrassing read more

Goodwill - Goodwill happens to be right next to a coffee shop , go figure. Driving away half their customers - Thrift Stores Near Me - La Mesa, California

This Goodwill is unbelievably expensive. $25 for a Columbia puffer jacket with neck sweat discoloration. $12 for a very average button down shirt. Similar puffer jacket, same brand across the street brand new is $29. I have never come across such prices at a Goodwill. Paltry Sr discount of 10% doesn't come close to being a fair price for used clothing. WOW!:( read more

Goodwill is a thrift store, but some of their items are more expensive than Ross!!! Especially during this time when lots of people are struggling. Sad. Employees have always been great with me, but their prices have gone up a lot. read more

Easy drop off for donations on the back side of the store. Donation hours are 9am-6pm daily. read more

Goodwill - Donation hours 9am-6pm daily - Thrift Stores Near Me - La Mesa, California

I've been bringing reusable items here for a few years. I usually put the items I bring in the bins myself. This time the attendant took the items from me and dropped them in the bins. Instead of setting a box of books into the bin, he just upends the box and all the books fall out into the bin. Other items were also roughly treated. I'll go to St Vincent DePaul next time. If you have anything the least bit fragile, don't bring it here. read more

I so love shopping at this location! I'm an old school board game seeker and that being said check out Goodwill in La Mesa!

Fast and easy good will, smaller location but loaded up with items, didn't have to drive to the back to drop off my donations, thanks to the employees out front who were very helpful because I already inside the store at the employees entrance, so they accepted my drop off and saved me time. Great work and keep at it. read more

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I prefer to donate at this location as team members are consistently friendly, assist with determining appropriate bin location and have donation receipts immediately available. Parking is best upon opening and lunch time. Grateful for this service. Have been to others in the past 20 years, but this is my favorite. read more

This is a great Goodwell for donating items. They are very organized and the service is excellent. It's small but sometimes they have great children's toys. You just have to hit it right. read more

Friendly service. Convenient location to drop off donations of household goods and clothes.

My Kids are really into thrifting for clothes to make their own with sewing and adjusting things. Super proud of that. Goodwill always has good items for my kids to do that! Thank you goodwill you are the best!! We'll be back next week!! read more

I have donated items to this Goodwill pretty regularly throughout the past few years,. Usually, you pull up, someone helps you unload your items, and they give you a receipt. It worked out well, but sometimes I see them dumping the items into he large plastic bins in the parking lot, and I can tell they are just dumping possibly fragile items on top of each other. Just last week I donated some items for the first time in a long time. I dropped off a large bag of men's clothing, and a couple boxes of housewares. Though there were a couple of men working in the donation area, no one bothered to offer assistance. The bins were only vaguely labeled, so I asked which ones to use. I was mostly ignored by the one guy I approached who motioned toward a bin at the end. I am afraid that the box of good quality men's clothing will end up wrinkled and potentially unused. I carefully unloaded boxes of candles and dishes, but worry that heavier boxes will be dumped on top. of them. I was not offered a receipt, but they do have the booklets available and you can get one when you ask. I only once went inside this store. I was looking for items to put together my Halloween costume. It was super crowded when I went in, possibly due to others looking for costume items. The problem is that the place really stunk. It smelled strongly like sweaty socks. As soon as I saw they didn't have what I was looking for, I was happy to get outside quickly. I do not think I will ever go back in. As far as donations, I will only drop off junk that may not matter if is is broken. I will try other organizations for nice clothing and fragile housewares. read more

Stopped in at this Goodwill on a Sunday evening around 4pm. There was a good number of people but not too crowded. It's pretty well organized, some of the "trendier" items up front and easy to sift through. Then everything else on the racks in the back, by size and color. I found 3 nice pieces, all for about $7. Dressing room was in use, but they person got out pretty quickly and I was next in line. Cashier at the front was pretty quick as well. Parking lot is big and easy to park. read more

Finally a thrift store without inflated prices ! Found some cool finds here and didn't break the bank. I'm in the buisness of making things beautiful and I can't wait to restore my great finds here! Service was great! Thanks all read more

I love thrift stores. The Goodwill is a good cause, so I feel good about shopping here. Lately the prices have seemed much higher. I'm not sure why, but the merchandise is well organized and the store relatively clean with friendly staff. All-in-all still a fun experience. read more

A clothing thrifters dream! Everything is organized by size which I really appreciate!! Pricing is pretty descent but there were some items that were a bit over priced for a thrift store (anything over $10 is overpriced for most items IMO), but I walked out with some great pieces! 10% off as well for students! I especially found shopping for pants easy here because it was organized by size and jeans were separate from other types of pants. Everything is very organized and clean and staff was very friendly. Will definitely be coming back! read more

I don't know what it is with San Diego thrift stores or if it's just California. What is with the pricing!! It's ridiculous. This is the only store that has nice quality and thrift store priced items. Closest store I've found to a *GEM*. Definitely come to this store so many good things. Still a bit on the pricey side but not too bad. read more

Great place to donate stuff. Easy drive up drop-off & great, friendly staff. I think the current donation hours are 10-2 pm.

This Goodwill shop has such kind and friendly employees, which makes the shopping experience even better. Three of their employees greeted me and they looked enthusiastic to help their customers. Good customer service! I stepped out of the shop with just two clothing items, but a good amount of home decor stuffs. Some items are really pricey: Kate Spade purse for $40.00 or $49.99!? It was a nice purse, but I passed after seeing that hefty price tag. Other than that, I am very pleased with my purchases! read more

Goodwill - Thrift Stores Near Me - La Mesa, California

I am giving 5 stars specifically for an employee who provided the most amazing customer service - his name was Cesar. Initially, I went in w/o the intent to shop for a long period of time so I did not grab a basket but sure enough found some great deals and as my hands were filling up, Cesar immediately came to my aid and provided me w/a basket. Good thing he did cause I had a great time buying so many more things thanks to his help and that was a win-win situation. I will also try and forward this message or acknowledge him in corporate cause too often these exceptional employees do not get the recognition they deserve and their pleasantries help keep the dollars coming in! The shop is cute and small but during COVID yes it is a little too small so I hope they ensure they keep the doors open but indeed, it is a cool place that is low key for now. Unfortunately, some things are way over priced but luckily some things sneak in at a normal price. read more

For a place that relies on other peoples stuff to make money on, they sure have lousy donation hours. Hey, go through your house, closets & garage, pack up anything you don't want, pack the crap into the car to drive to us & hey, we're closed/go away. We don't need no stinkin' donations. At the bare minimum, can't they at least put an after hours drop box for clothes, etc. like everyone else. Unless you want to always remember specific days you're allowed to donate stuff, don't bother & go somewhere like The Salvation Army. Never had a problem there, hours are normal without having to check first & an after hours drop box for clothes. read more

We were frustrated with being turned away at 9:35 AM, not knowing about the new donation hours. Phoned and spoke to the manager who clarified some of the problems they have been having during and after the pandemic. We were disappointed in the rather gruff treatment we got in back by the reception man, but the manager, I think he was named Jessie, was tactful and apologetic and I hung up feeling in sympathy with the place. When I suggested they have an off-hours drop-off, he gave me some background about that policy turning into a magnet for the homeless and mischief, which caused more problems than it solved. It's so easy to look in without much perspective and make criticisms, especially when we're angry; I'm quite good at that. But our perspective is limited: I really didn't know what I was talking about, and I came away with an increased appreciation of how hard these folks are working and the problems they must deal with. read more

Okay so contrary to what I said before, I more recently have been discovering some good things at this location. Just the other day I purchased an ikea desk for $15 and some really cute brown boots that looked brand new for $12 A couple weeks ago I also discovered some nike workout pants for $5 and they are sold in stores for $50 and an urban outfitters purse for the same $5 and urban stuff is not cheap! My grandma also found a really cute coach purse. I was a little disappointed I didn't find it first. You win this time grandma! No but seriously The staff at this location is also great and are very helpful. Since it is quite a small store you do have to constantly stop by to find things because they are always putting out new items read more

Goodwill - Got this really cute ikea desk for $15. - Thrift Stores Near Me - La Mesa, California

Great and spacious Goodwill location! Much bigger than the thrift stores in Downtown La Mesa. Well-organized with a decent turnaround in inventory, and I appreciate the frequency with which they rotate their highlights by the front door. It's easier to navigate than the downtown La Mesa; this location is "centrally" located to a Big Lots and a handful of eateries with plenty of parking. The fitting rooms are not as well-maintained as the Santee location (can sometimes be a long wait time before staff can come to unlock a door) but they're kept clean and do the trick. Overall, I have a great & clean shopping experience at this secondhand store and am a fan! read more

Not bad. I like the size of this Goodwill, they have a decent amount of inventory without being overdone. I get intimidated by huge thrift stores because I'm one of those people who actually go through each rack. I like how they organized the front racks in the store to have the good brands, made it easier for me to find stuff. I spent about 45 minutes here and walked out with a bag of loot! haha read more

This is purely based on their book section. I found a lot of really good books here at this Goodwill. The store seemed very clean. The employees were nice. I would totally come back again! read more

The people are great. The Store is very small, for the TONS of items they have in there. Shelves are stacked high with items on top of items. Very hard to shop. Very hard to park. REALLY REALLY WISH, Santee Goodwill would take over the now empty Best Buy Space. It's large, has great parking, and a convenient alleyway for dropping off those donations. And you don't give discounts! Vegas has 40% off and 50% off on different days. Do something special for your customers. Doing 10% only, is just being CHEEP! read more

Very well run, clean, good bargains. Inside find racks of clothes that look new for prices that will amaze. Lately I needed some planting pots and decided to look inside. Sure enough I found five or six that worked great all for less than $20. Highly recommended. read more

I was just looking for a thrift store to try while I was visiting in San Diego and came here after reading the reviews and seeing some awesome finds from other Yelpers. I went in not thinking I would need a cart, but after the first two racks I discovered that I would be needing a cart, or end up having to lug around an arm full of finds. Walking around the store I found that it was pretty organized, clean, and stocked full of fun items to go through. I ended up finding a few tops, a couple bottoms, and a few other miscellaneous items for under $25. I liked this location because it had a lot of different items that I found, you don't have to dig through things (things aren't stacked on top of each other like crazy), the people are nice, and it's located around a bunch of other stores (Big Lots right next door). read more

Nice goodwill. A lot of clothes, some kitchen items, and toys. Very clean and seemed well organized. Friendly staff asked if I needed help and were quick to get me checked out. I got a toy fire truck $3.00 and Curious George book for $0.75. read more

Goodwill - Thrift Stores Near Me - La Mesa, California

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We are constantly purging things we don't need in our house and had a large truck load to bring in last weekend. The staff there is always very friendly, very helpful, and asks us right away if we want a receipt. If you are going to donate any of your stuff I highly recommend this location since it's the best of any of the thrift stores in the local area I've been to. It's easy to pull your vehicle right around the back and drop everything off in the big bins they have available. The staff will help you unload and you can just leave your stuff, fill out your receipt, and be on your way! It's a good feeling to be able to provide two places like this! read more

I like this thrift store but today they lost by business. I brought in a covered coffee I had just bought at brew (awesome place). And a lady chased me down and said there was a sign that no drinks were allowed . I walked out and went across the street to Ross where I might pay a few dollars more but can enjoy my drink before it melts. It's Goodwill's right to make a rule but I have the choice to not shop there. I can walk into Nordstrom with a drink and not get yelled at. It's the last thing I expected at a thrift store. If anyone from Goodwill management reads this please consider changing your drink policy. read more

Good store for random finds but it's a joke you can't bring a coffee in from next door! They asked me to leave and I was hoping to browse through on a chilly afternoon with my fresh cup o joe. It's a thrift shop lol!!! Nordstrom allows customers to walk around with a coffee or beverage yet the Goodwill doesn't?!! Come on guys, lighten up. We are all adults here. I was turned off and left. Giving it 4 stars because I have scored some nice costume jewelry here before and random shirt finds. I'm not really a thrift shopper but because it's slow close I like to pop in....usually after I get my coffee! read more

I've come here on several occasions to give donations. I like the donation center located in the back. The service is quick and they provide documentation for tax return purposes. I love the mission of goodwill stores and the ability of my used items to be re-homed. read more

Small store. Very crowded. More boutique style store. Be careful for prices. Some brands have been priced higher than you can buy them new at their own store. read more

Loved to browse Goodwill stores and this one is no exception. The employees here keep the store very clean & organized. Plus, they are all very helpful. read more

This store is a hit or miss. I went there yesterday and found some sneakers in good shape, not a name brand, but great for working on the yard. They were marked $4.99 so I figured I buy them. Well, the older cashier told me that it was not marked right. I told her most of the women shoes are $4.99. She wasnt happy and went to speak to her manager, a dour woman. I could hear her telling her that since the shoes were in such good shape they should be marked higher. The manager agreed and they determined they were worth $5.99. Big eye roll from me but I dont think it was fair. It's like if someone goes to walmart and the cashier decide the price is too low and do the price switcheroo at the register. Big sigh. read more