Only complaint is that it's never open. Amazing, friendly…read morestaff, except the creepy woman that everyone avoids. Yes, some things are "I know what I got" ridiculous pricing, but if you search, there are actually some wonderful antique finds and collectibles at fair, honest pricing. I'm a bibliophile and have found some beautiful leatherbound hardback books here, as well as a bell creamer from the UK, and a hat from a famous New Orleans milliner. But every time we're at our Maggie Valley property, it's seemingly closed.

I found the place because I needed to rent a refrigerator dolly. Aron sold me his old one for the…read moreprice of a rental. Can't tell you how many times I have used the dolly. My next project was to rebuild an antique corner cabinet and I found some old shelving at Big Red Barn that was perfect for the project. We have purchased a new home in Maggie Valley and Terry purchased a table and chairs that we no longer wanted. He gave me a fair price for the items and we both made out on the deal. I like to refurbish antiques and collectibles so the place really fits the bill for me. I have also rented a U haul from there and the service was excellent. My kind of place.

One of these weird places I do not understand. On the rare occasion of finding something you'd…read moreactually want they've set a ridiculous price on it. Is it only Haywood folks who overpay? When the staff has a buddy come through do they knock 90% off just for them? Make it make sense

The prices on furniture are ridiculous! 300 for ripped and…read moredirty couches. Framed pictures from 10-20.00 It needs to be cleaned out, painted, cleaned and sanitized and then remove the hundred dollar numbers from the pricing gun. When things don't move they are priced way too high. Maybe try a bag sale on the clothing and move it out, reduce the couches and furniture to 25.00 and get them out. The back supply room has cans of spray paint for 5.00, which is the price for brand new at the store. I think if you try to reduce and move out the merchandise and give the store a deep clean you will make more money in the long run.

Great selection of items, women's clothes in particular. Fair prices! The staff is super-friendly…read moreand we like that they support local service organizations. Definitely stop by!

High end thrift store with very moderate prices. It's a non profit location for MountainProjects…read moreorganization. I really enjoy this place. It's extremely clean!! It doesn't have the thrift feel very much at all. It has very nice clothing, shoes, and accessories. A back room with housewares and linens, books, games, seasonal, and small appliances. I have found several great deals on some older collectibles. They also have a display case with some very special finds and jewelry. The clothing is so clean and in excellent condition. The entire setup is very well organized and neat. I recommend this location. They also have a "punch card" for frequent buyers. Come check them out for sure! *I don't not think that they have public restrooms

I essentially lived in a bubble during this pandemic. It is weird getting back in the saddle. When…read moreI see a person with a mask, I wonder if they are vaccinated or extra saintly. I fight down a panic and try to not feel numb. For me, thrift stores are an antidote. This thrift store has been rearranged. It is bigger now. More space to move. Clothing was hung by color or print. Most stuff is arranged in certain categories and labeled. Small, framed pictures were hard to get to. Scarfs were overflowing. You have to put in an effort in some areas still, but overall, the makeover of this shop is a great improvement. There is even a unisex bathroom now! However, the sink was not working. Not ideal, pandemic or no pandemic. No no if you have to go go. The dressing rooms were not open. Not sure why. Rampant theft of six-year-old Old Navy blouses, or just HCM trying not to entice people to share small spaces with abated breaths. The reason that I removed one star is because one of the cashiers is INCREASING THE PRICES AT HER DISCRETION. Her doing that is immoral and may even be unlawful. I let her get away with it with the book I was buying. The price had been reduced by half, but she added a quarter. However, just about twenty minutes ago, my daughter told me that the cashier did the same with her craft items. I know that HCM has to fix the sink, but I draw the line at scamming a kid. I feel good that by us shopping here, we are supporting people in times of crises. But I don't have to support a con. I will return when I can clean my hands and HCM cleans their souls.

The store looks amazing now. It's so well organized and fair prices. I enjoy shopping here when I'm…read morein the area. The staff has always been friendly and helpful. Keep up the great work!

Well-organized, with a reasonable selection of clothing and accessories. Smaller housewares…read moreselection. Clothing includes regional favorites and brands suitable for mountain adventuring.

A decent enough Salvation Army, they definitely had clothing and some Halloween costumes which was…read morenice for kids. The prices were great and I ended up getting two pairs of socks and some gloves since it's been so chilly but the variety was meh. The overall size of the shop is smaller than my local Salvation Army but you could get some main necessities here. Not nearly as many household or knickknack items. The ladies there were nice as well. I wish I could have gotten more pictures inside but forgot. I will say it was well organized which is always a plus!

A great selection of used furniture from every era. Prices are great and they have people available…read moreto move the furniture for hire. Large and clean with helpful employees. If you are staying or furnishing a house this would be a great place to shop.

I enjoy stopping in when I am visiting from Atlanta, but I have to say ~ of the half dozen times…read moreI've visited this store, not a single staff member has acknowledged me. I would think twice about consigning here.

Great thrift store always find something. Staff is friendly. They do close a bit earlier but open…read moreSaturday for folks who can't make it during the week. The lighting needs work!

Great little thrift shop- Prices are fair, staff is kind and parking is easy. At the entrance there…read moreis a small section that all items are free- there are the items that did not sell for a long time and it's a great way to get rid of items verses otherwise discarding. Hope to visit again one day on a bag sale. No complaints at all.

Waynesville Goodwill store has a funky odor that permeates the entire store. The staff always say…read morehello and seem kind. Unfortunately all the shelves are chaotic and like items are not together. The quality of donations is not a draw. The pricing is crazy. Although I live in the general area of this store I drive 10 miles to the Canton Goodwill store that looks and feels like a retail outlet. The clothing and shelfs are organized and appealing, the floors look great and the staff are kind and hardworking.

I find it hard to resist Goodwills, even with sassy ladies working there. However, I do not feel…read morefully comfortable at this one anymore. There was a weird energy in the air. An elderly pilferer had just left, and that constituted high drama to some. The cashier that I had mentioned in my last update was spending time on the floor with a fellow employee. I strained to hear their low conversation, and a young man strained his body toward this cashier, imploring her for help. An older woman, would could not bear the strain of waiting in line, went back to browsing, and I got in line, which lines up towards the side-left. The cashier came back. She chatted with the older woman, who was approaching the register with an item. The chatting was comfortable, so I knew that the cashier and this older woman were familiar with each other. The older woman decided that I was not in line and got directly behind another woman at the register, which any Goodwill devotee knows is a faux pas. The line consists of side-to-side people. There is no room to get directly behind others in this Goodwill, as one would block a main thoroughfare to Corelle dishes. Last year, a woman asked if she could butt in front of me at this Goodwill. I relented out of weakness. Her husband was waiting. I wanted to tell her that so was mine. My husband lost it when he wondered what had taken me so long. Hers didn't. I am a crazy person magnet. If you got Squeaky Fromme, Andrew Wakefield, and a descendent of Josef Mengele in the same room with me, they would be telling me their life stories while ignoring any concept of time, space, or manners. Somehow, they sense my inner rube and descend. My husband cringes and sighs. So, of course, this older woman asked to butt in front of me. I, of course relented, because her time and narcissism are important to her, and I do not want to make waves. This woman felt that because she was actually in line before me- but then left the line- that that entitled her to go before me. This angered my husband, and he was making light comments in disbelief. Then it gets even more uncomfortable. The cashier actually asked my husband what he was commenting about, which can be seen as aggressive. I think that her heart was in the right place, but it was if she was almost daring us to say that the older woman- her friend- was rude to butt in front of us. I felt conflicted, because on the one hand the cashier was saying that I was nice to let the woman go ahead of me, but on the other hand she was saying that people that have the gall to ask to butt in front of you deserve a high five. Later that same day, we got falsely accused of butting, had to fight off another butter, and then I accidentally butted in front of a woman*. Life is the butt of the joke. *Please see my update on the Waynesville Ingles for more high jinks. I did not realize I was butting in front of someone at the health department, as I was elated due to defying anti-moms and due to imminent disease defiance in defiant children.