Don't shop this store's auctions on shopgoodwill. They seriously screw-up your orders, break them, and refuse to answer where your merchandise is 2 weeks after the auction. If you just so happen to get two items from this store, they act like you only got one! If you ask about it, they close the ticket because they assume you could NEVER have gotten more than 1 item. Wish I could give them a big ZERO because that's the quality of service I've gotten! read more

Slim pickings, but there are treasures to be found among the high-waisted Lee jeans and oil-stained team hoodies, I assure you. The staging of the racks is curious, with no marked distinction between women's and girl's. And if gracious donors only have in in them to part with a pair of scuffed high-top L.A. Gears c.1991, please, do ardent thrifters the decency of just tossing 'em. We want to purchase gently used shoes, not aged fungi. I did, amidst the above-mentioned nonsense score a pretty spectacular Aztec-print Lux hoodie and charcoal jeggings in said "women's/girl's" department. read more

Not a bad Goodwill for Monterey. I was sad because their blazer area was $10.25, they didn't have them any cheaper. So that was a financial bummer in my mind. The selection over all was ok, nothing spectacular, as I had hoped. You know living in Monterey doesn't come cheap, hint, people donate your good stuff! The racks I felt were neat and tidy. read more

short review..... I have been to better goodwill stores.....and I have been to worse.... I did find a neat jacket that I brought from my last visit. read more

This is a pretty typical goodwill. It's a hit or miss like most thrift stores and I found two items. However, I could not stay very long because there was a RANCID puke smell towards the back of the store that somehow managed to disappear and reappear in different sections. I'm sure the employees had tried to clean whatever made that smell but dear lord it smelled so bad. read more

There is a rude lady at this store who is thin has dark long hair in a braided ponytail, no name tag, and usually is in front of cash register. She never smiles and isn't helpful at all. So I ask about the store manager who I know. She told me she doesn't see her much. She shouldn't be in customer service. Her attitude sucks. I rarely go to this store because of the lack of customer service. read more

Poor selection the only nice things were 2 bamboo chairs for $150 each..a little outrageous as the seats were stained and they needed repair. Another shop that thinks EBay retail asking price should be thrift shop price read more

Clean and nicely organized. Good clothing selection. Pleasant and helpful staff. Great prices.

I been going here for years haven't stop by in a while so decided to go with my toddler who's 3 and loves to find toys and my husband and sister some rude lady that wasn't even a manager went up to my son and told him to stop running . I just want to say he wasn't running if he was by our side close enough to be by us he wasn't loud and wasn't screaming like other kids usually behave , he was respectful and he even got sad and asked us why she told him that? Shes not noone to tell my son how to behave hes 3 years old I hope it made u feel better cause I'm not haveing that ever agian lucky we were in public smh. read more

Monterey, ca Lighthouse Goodwill, I can just say worse staff and management. I don't know why they keep two of their staff outside to just look at us and playing with their cellphone? two man/women are outside to receive donated items from people but they just stay and ask us to do their job. If they don't feel safe why goodwill keep them? why goodwill pay to this two staffs? Actually,People can put all their items in the cart and every two hours some can come and just put them inside. I think they have to pay to the people who want to work not these kind of staff. read more

I went today and left with a vintage squash racquest by accident but it's okay because I met a lovely lady in line (there was something wrong with the cash register - computer screen froze so we were there for a little longer thatn we should have) and we got on the subject of tennis. She mentioned how she started or is involved in an NPO called Quickstart... she gave me her business card and I hope to keep in touch with her about mine and maybe she can give me a few pointers. Who knew, great networking opps at Goodwill! read more

Clerk was pleasant and helpful and store was well-organized. Nice Halloween selection.

I am only reviewing based on housewares which are pretty non-existent. A lot of 'what' is there is damaged. It seems as if this GW skims off anything of value and puts it in the window for online auction. Kinda frustrating and not really thrift in my humble opinion. Will not come back to this GW. read more

Maybe a little on the low quality side of most goodwill's. Nothing special, nothing terrible. It's kinda a gamble each time you walk into any thrift store right? This time, I lost. read more

This Goodwill was pretty meh. I prefer the one in Seaside as it is much better organized. Also, their credit card machine was very slow. However, I did find a women's North Face Denali vest and a Tripp corset top here, so there are some decent finds if you're willing to take the time to dig through EVERYTHING. read more

Good place to give and a good place to pick up household items without the crazy retail markup. The staff are friendly and you can't beat the value, while most of the stuff is second hand... there are some treasure if you look hard enough. I recommend this location. read more

I love this Goodwill because it is smaller and easier to comb through. I have found so many great treasures here including a very nice media center for my house that was only $40 compared to $200 retail. I also found a great $150 women's golf jacket for my grandma that still had the tags on it and was only $20. The staff is always in a good mood and helpful too. read more

Meh. Lots of clothes and slim pickings for everything else.

Really organized and clean. The staff were very nice. I got a new pair of Ralph Lauren sandal heels and Adidas sports bra. My boyfriend got some creative shoes for $15 , plus A pair a new corduroy pants. read more

Clean and quality inventory with decent pricing. They have the colored tag sales which makes pricing better. Mixed aged workers with lots of enthusiasm, love it! read more

This place is soo cheap compared to the Goodwills I normally visit-- I have to give an extra star for that. I got some very cute clothes and interesting books. The shoes, men, kids, and homegood selection is small. They did have 1/2 price colored tags and I didn't observe kids's clothes mixed with adults sizes any more than you'd expect from shoppers moving stuff around, it didn't seem intentionally messy at all. read more

Thanks! Picked up a couple sweaters when we found Monterey to be colder than we thought. Store is organized and clean.

Not a bad thrift store. A bit disorganised, but I've picked up a few decent pairs of kids jeans, and when I came looking for baby snow wear I found some suitable outfits. read more

Wow - I'm surprised by such low ratings, which makes me wonder if Monterey is awash in better thrift shops. I didn't have time to comb through the clothes, concentrating instead on my go-to sections: housewares, books and shoes. Some of my finds - a NordicWare tray of mini bundt cake forms for $2.25, stacking resin mixing bowls - the kind normally carried by Whole Foods - for $3.25, and black DKNY shoes made in Italy for $4.99. My daughter picked up two wigs made in Japan of real hair in the center table for Halloween costumes - these were the most expensive items. But I'm still trembling over what is undoubtedly my best find ever in a thrift shop ... an unused Mulberry planner with lined paper and the PVC-covered address book insert for $2.25. Yes, you read that right. Something that retails for about $550 was stacked on the bottom shelf among the photo albums and binders - either shoved there by someone who had no clue, or hidden by someone who knew all too well. The Goodwill gods smiled on me that day. read more

brought a friend herd to buy t shirts and everyone on the rack was ruined, on the sleeve, because of the price gun used to put the price tag on them. careful buying t shirts here! read more

It would be really great if they separated the jeans by size. That is my biggest complaint and it would save so much time for shoppers. Other than that, this is a decent little place, but I've been to better. read more

I have recommended many tourists drop in here to buy a cheap sweater or jacket because they visit Monterey expecting summer weather.

they have an auction now for some of the nicer items which is just really crazy, books are fair. they reorganized the store so things seem more expensive. read more