My husband and I had the privilege of working with Liz to sell my mother-in-law's home after she…read morepassed away in August 2025. We first met Liz in September 2025, and from the very beginning, we were incredibly impressed. What immediately set her apart was her approach to pricing the home. Rather than relying solely on neighborhood comps like most agents, she used a sophisticated valuation system that factored in the home's condition, upgrades, and improvements over time. She walked us through how the software evaluated renovations such as kitchen and bathroom updates, roofing projects, and other investments by considering when the work was completed, what was spent, and the local return on investment. It was fascinating to see such a detailed and thoughtful approach to determining the home's true market value. During that first meeting, Liz also took the time to thoroughly explain the market conditions and discuss the best timing for listing the property to maximize its value. She confidently told us that once listed, the home would likely sell within three to four weeks. After months of preparing the house, which included cleaning out more than 50 years of memories and belongings, we finally listed the property in April 2026. Throughout the entire process, Liz provided exceptional guidance every step of the way. She was knowledgeable, patient, and never once pushy. She always presented us with information and options, allowing us to make informed decisions while trusting her expertise. That trust paid off. Just as she predicted, we received multiple offers and sold the home within three weeks! Liz exceeded every expectation we had. She made what could have been an overwhelming and emotional experience feel smooth, peaceful, and manageable during a very stressful and heartbreaking time for our family. Her professionalism, compassion, and dedication are truly unmatched. Elizabeth Do is a gift, both in her work ethic and in her humanity. I cannot recommend her highly enough to anyone looking to buy or sell a home. Liz, you are truly the GOAT!

We had an amazing experience working with John Nguyen. As first-time homebuyers, the process felt…read moreoverwhelming at first, but he made everything so easy and stress-free. He was always patient, knowledgeable, and quick to answer all of our questions. He truly went above and beyond to make sure we found the perfect home for our family. What stood out most was his honesty and genuine care for our needs. He never rushed us or pushed us into anything we weren't sure about. Thanks to his guidance and support, we were able to purchase our very first home, and we couldn't be happier! If you're looking for a realtor who is professional, trustworthy, and amazing to work with, we highly recommend John Nguyen. He's simply the best!

I went in looking for information and i was helped by Yoatzy she was friendly and helped out…read moreclearly on all the questions i had

We had a really great experience with this company. Everything was quick and easy, and they were…read morevery accommodating throughout the whole process. We had the pleasure of working with Elizabeth, and she was so sweet and helpful. She made the entire process feel easy and stress-free. This has honestly been one of the best experiences we've had with an application process. The customer service was great, communication was easy, and we really appreciated all of Elizabeth's help!

I rented a condo for 4 1/2 years with Monticello Property Management. Any issue that came up was…read moredealt with and fixed within a day.The handyman was personable and careful not to make a mess. Gillian was always available to handle any request and lease extension and make living there easy. Won't hesitate to rent from Monticello Property Management again if the need arises. Brian B.

I had never worked at the property management company until I moved to Newport Beach. I have to…read moresay it was very nice to have a support system. Everything is streamlined in a portal making service calls, questions and inquiries, all very easy. Everything was dealt with in a timely fashion, service calls were answered the day of, and sometimes even performed the day of! In the past, I had dealt with private owners and it would take days to weeks to get things done... I truly believe that these guys work very hard as they are very busy, but still managed to find the time to help whenever I needed! I do not write reviews.EVER. But I thought that it would be nice to say something. Good about these hard-working people that made my life over the last nine years easier. Thank you, Monticello property management company. I will continue to refer people your way!

Jose was awesome! I had a slight hiccup with my electric when we change with Allview Real Estate…read moreand he was able to help clear up the issue with very minimal assistance from me. Thank you Jose and the team at Allview! Also big shoutout to Mark Dasher and Henry Moragau for getting the ball rolling when this first happened.

All I have to say is this is the fastest I had every applied to a place and signed a lease as well…read more They told me it was first come first serve and I was the first applicant. It was a place I really wanted and I passed all their verification processes and 2 days later we had an agreement. Martha and Macy are extremely quick and professional to respond to all inquiries making it even easier to get things moving. I'm extremely happy with the process and look forward to renting one of their properties.

We have been tenants for a couple of years now and so far havent have any issues. We're so lucky…read morewith the owners of our rental as they have been extremely generous to us. We feel the same towards this property management company in general. Rogelynn most especially is very responsive and considerate. She communicates effectively to everyone involved. I dont think there has been any instance wherein I had to wait for a long time before getting a response. She is prompt and good at what she does. She is friendly and an absolute asset to Beach Cities. :)

Unable to give zero stars--one of the worst property management experiences we've had…read more We used their services to rent out our property for a few months, but ultimately had to pull the property because of our experience with their management. We found their communication with the owners to be rude and unprofessional, and they authorized repairs and charges (under $400) without obtaining our approval. What was especially concerning was that important details regarding prospective renters were not fully communicated to us, which made it difficult for us to make informed decisions and provide the necessary approvals. As property owners, we expected transparency, communication, and respect when entrusting someone with our property. Unfortunately, that was not our experience. Based on our experience, we would strongly recommend that property owners carefully consider their options before using this company.

Really great experience working with this property management company. They helped get my property…read moreready for rent and were super helpful throughout the process. They coordinated with vendors, organized the work, and even got great value on the price paid for the services. Made everything much smoother. Highly recommend.

I would NEVER use this company to manage my properties based on their treatment and lack of…read morecustomer service etiquette! The individual I dealt with was someone named Steve! Hanging up the phone whilst in the middle of conversation was most rude! My time is just as important if not more than yours! You need to get it together! Most unfortunate and rude management company!

I was a tenant for 8 years with Christean at A-Creative. I always found her to be very professional…read moreand willing to help address all of our needs in a timely manner. Christean, treated us with respect and understanding and I consider her to be a trust worthy friend for life. Thank you

Incredibly rude and condescending. Politely knocked on the office door and was rudely shouted at…read more Then stood outside for a minute and heard the lady inside talking bad about me for inquiring and she went on to insult and degrade her customers behind their back. Also she doesn't know what she is doing as I heard her ask chatGBT how to do her job.

Throughout our time as renters, they were incredibly attentive and responsive to any questions or…read moreconcerns we had. But what really sets them apart is how they went the extra mile for us. When we fell in love with the home we were renting and wondered if it might be for sale, Harbor Property Management helped facilitate communication with the owners. Thanks to their assistance and willingness to help, we were able to purchase the home we'd been renting and it's truly our dream home!

They had my review removed so I'm posting it again…read more Good luck getting somebody on the phone! the women who finally answered had an attitude,for what I'm not sure, basically said they only had 2 days for showing....i have a job so idk who she expects to just be available on Monday in the middle of the day, called back immediately after and someone said they were available on Tuesday( after I was just told they only have 2 viewing days...) schedule for the Tuesday NEVER received a call to confirm I call today tryna figure out what's going on, the rude person who answered the phone told me they don't give phone calls to confirm appointments and that it's an open house....long story short AVOID THIS COMPANY AT ALL COST! Waste of time completely rude and constantly unprofessional I wish I could give Negative starts HORRIBLE!

Great Property Management. Been with them for 10 years. Always professional and responds to…read morethings quickly.

APG Properties management is awesome!…read more So far there's no complaints. Everyone has been very helpful and supportive. You have requested a maintenance order and they will get back to you as quickly as possible.

Very helpful and professional. When anything need to be addressed they take care of it.read more

Scott Gerard discriminates against anyone with any kind of disability or health concerns. I would…read morenot do business with a realtor who will not rent an apartment out to an individual with a disability. He will be reported to the DRE for discrimination. His is abrupt when talking to , he is rude and dishonest.