Best experience I have EVER had working with any real estate agent or Realtor!!…read more I've bought/sold two homes in the past working with at least 3 Realtors through the process and Liz and her team delivered the best experience BY FAR! My wife and I worked with Liz on the purchase of our new dream house in Orange County. From the start she was going above and beyond what we were expecting. We called rather suddenly when a property showed up on the market and scheduled to go see it with her. We weren't seriously looking before this. By the time we got to the property she and her team already had a good understanding of the history of the listing and were working comps real time to give us a clear understanding of what fair market value would be. Even adjusting it for what we were seeing in person at the property. We weren't certain if it was more of a buyer's market or a seller's market as it had been a seller's market for so long, but she explained the current conditions/trends of what she was seeing in the area and gave us EXCELLENT advice every step of the way. But she was also never pushy. She ultimately left it up to us to make the decision with the information she provided. We trusted her expertise and it absolutely paid off, literally. We got a deal on the property that we are very happy with. She offered great advice on everything from prices, timing, and even when to potentially walk away. Liz has a team of people that really seem to communicate as a team, not just a group of individuals working under the same company name. In passing conversations Liz talked about how she and her team work together, and it does seem like they get to share in each others expertise and experiences to develop a good understanding of the market. Liz also talked about what she does to train her team, and she seems like a great leader. No one looks left behind to fend for themselves, and it seems very structured so that everyone has support and training to deliver great customer service. Liz has a great reputation in the area which I think was a huge benefit in our case. The seller's Realtor already knew Liz and trusted her. We happened to meet the seller's Realtor, and even without Liz present, the seller's Realtor had nothing but great things to say about their interactions. Her expertise really does seem to be in demand as she seemed to be giving seminars or talks to audiences even outside of her team. Even with her busy schedule it never really impacted the scheduling of events at our home. She always still met us at the property for events like home inspections, walk throughs, and giving us the keys to the property. She always provided great communication and was very responsive whether it was through e-mail, calls or texts to help answer questions. I can be "particular" (picky) about some things and whenever I brought up a question or concern, no matter how small, she never dismissed it or tried to excuse it as something I didn't need to worry about. She took my concerns seriously and got them addressed. Out of everything, I think this is what I am most grateful for as it kept me comfortable working with her and I never felt like she was just trying to "close a deal", which was my preconceived notion of Realtors unfortunately. She really does seem to care for her clients and making sure they are happy. I would 100% work with Liz again!

Long story short: John's the man…read more Short story long? As with all first-time home buyers, the experience is overwhelming. From understanding your own finances to navigating the real estate market and endless terminology, it's easy to become paralyzed and lost in the storm. This is where John comes in; he is the lighthouse guiding you safely back to harbor. John has deep industry experience. He understands the market, what's out there, and exactly how the process works. Most importantly, he listens. He truly understands your situation and has your best interests at heart. John remembers your goals and what you said would make you happy, using that as a compass for every decision. At times when we couldn't find the right fit and I started to deviate, he would remind me of my original vision to ensure I didn't settle. I'm going to say it twice: he truly has your best interests at heart. I have a tendency to push my limits, and John wasn't afraid to step in and advise me when something might overburden my finances. He isn't just trying to close a deal and meet numbers; he cares about your future. He is incredibly patient. There was definitely a learning curve for me, but John understands that everyone learns differently. He took the time to rephrase complex concepts and provided examples to ensure I fully understood every step. He never made me feel "dumb" for asking questions; you can tell he genuinely cares through his tone and approach. John is also remarkably responsive. Whenever I found a listing with high potential and forwarded it to him late in the day, he would acknowledge and respond promptly. Even when I felt bad for reaching out late, he provided peace of mind by doing his homework immediately. We were often at the property the very next day. He acts fast and efficiently. Finally, he is solution-oriented. There were many times I thought a goal was out of reach, but he would do the research and return with a Plan A, B, and C. This gave me so much hope and reassurance throughout the process. The home search is a roller coaster of emotions, but John is there with you side-by-side from start to finish. You never feel alone, and you never feel doubt with John in your corner. "Looking back at where I started, I am forever grateful for John. He turned what felt like an impossible mountain to climb into a clear path forward. Through his hard work and dedication, I am a proud homeowner in a place I truly love, and I couldn't have done it without him." If you want more than just an agent--if you want an advocate--John is the one to call." Thank you for everything.

Extremely happy with Mrs. Garcia's work. She's been patient, transparent, and consistently helpful…read morewith all of our requests.

Wow, major shout out goes to Marcia at accounts department and all the staff, especially on the…read morephones. I called close to their closing time, but they were so swift to find my archived records proving that I do indeed pay for my current carport at a property that is now under different management. Major kudos and props! Marcia and staff deserve a raise! Thank you for saving a previous tenant several gray hairs!

I rented a condo for 4 1/2 years with Monticello Property Management. Any issue that came up was…read moredealt with and fixed within a day.The handyman was personable and careful not to make a mess. Gillian was always available to handle any request and lease extension and make living there easy. Won't hesitate to rent from Monticello Property Management again if the need arises. Brian B.

I had never worked at the property management company until I moved to Newport Beach. I have to…read moresay it was very nice to have a support system. Everything is streamlined in a portal making service calls, questions and inquiries, all very easy. Everything was dealt with in a timely fashion, service calls were answered the day of, and sometimes even performed the day of! In the past, I had dealt with private owners and it would take days to weeks to get things done... I truly believe that these guys work very hard as they are very busy, but still managed to find the time to help whenever I needed! I do not write reviews.EVER. But I thought that it would be nice to say something. Good about these hard-working people that made my life over the last nine years easier. Thank you, Monticello property management company. I will continue to refer people your way!

I've been a tenant in one of AllView's properties for around three years, and the property managers…read moreand landlords, Mark & Andy, and Michelle & Marshall, have been wonderful. Their response times to maintenance requests and overall customer service have always been excellent. After several stable years, we recently experienced a number of condo issues following the rainy season. Every issue was handled compassionately and as promptly as possible. After submitting multiple maintenance requests (right before the end of business hours), we were contacted the same day and again the following day to schedule repairs. Since then, they've arranged for construction workers to repair a leak in the staircase ceiling, ant control services, a termite inspection for worn wood in our garage, and are currently scheduling the replacement of an outdated dishwasher with a brand-new one. Not only that, but every contractor they've sent for repairs in our condo have been very considerate and professional. When working on our roof, the crew explained the whole process beforehand, sealed off our entire staircase, and answered questions even on their breaks (not to mention they were understanding and warm towards my very confused ESA dog). The ant/pest control worker shared he's personally sprayed the landlord's home in the past, which gave me great peace of mind knowing that AllView only hires people they trust to work on the properties they themselves habituate. The termite inspection was quick and efficient. I appreciated the worker's professionalism as I noticed he immediately covered his shoes with plastic before entering to avoid tracking in mud or chemicals, which was thorough and kind of him. The two property managers who have stood out most during my time here, Andy and Mark, have always maintained clear and consistent communication regarding concerns, scheduling, and next steps, especially now as we move forward with termite treatment in the garage and the dishwasher replacement. I'd also like to add for any prospective renters: although our unit is under rent control, the landlords have always chosen minimal increases rather than the maximum allowed at lease renewal. In other words, these are genuinely good people. If you respect and take care of their property, they will absolutely take care of you.

This is not for WORKING PROFESSIONALS!! You will be…read moremiserable in their properties. NOT SAFE, NOT PROFESSIONAL, AND NOT WORTH THE RISK I truly tried everything to resolve the issues I experienced with this property, but the management company refused to take responsibility for extremely serious safety problems. From the first day, my apartment had plumbing issues and a strong odor. I emailed repeatedly, but no one ever came to inspect. eventually contacted the gas company, and they found an active gas leak coming from the stove--a stove owned and maintained by the complex. I had been unknowingly exposed for weeks. The storage area directly beneath my anartmant apartment was packed floor-to-ceiling with hazardous chemicals, paint buckets, clutter, and materials, which only worsened the smell. Even with photos and written complaints, management did nothing. (Attached pictures) Despite the uninhabitable conditions and their negligence, they kept my deposit and even sent me to collections. I filed a BBB complaint and attempted to work out a solution multiple times, but they refused to act responsibly. I'm now considering small claims court for personal injury related to the prolonged gas exposure. I also want the property owners, Linda and James Reitch, to know how poorly their management company is representing and maintaining their property. I will be forwarding all documentation to their Trustee through proper channels. To make matters worse, the application process was extremely intrusive. I have a high credit score and a stable job, yet they demanded a very high deposit AND required third-party access to my bank account. With such strict requirements before move-in, l expected much better safety, maintenance, and professionalism afterward. Based on my experience, I cannot recommend living in any property managed by this company" Daniel, I am responding with documented facts and dates. I moved in the first week of August. From the start, the bathtub had issues that worsened quickly and became unusable. I submitted a formal work order on August 30, only weeks after moving in. On September 13, I emailed and submitted a work order reporting persistent fumes/odors in the unit. No one was sent to inspect. After continued inaction, I contacted SoCalGas myself on September 25 because the odor persisted. They confirmed and repaired an active gas leak from the stove, which is owned and maintained by the property. While it was fixed the same day once SoCalGas was involved, this occurred only because I escalated it after management failed to respond. Had I not done so, I would have continued to be exposed. I was also charged for a bathroom screen that was missing at move-in. I have the original email and ticket number requesting installation. The ticket was closed without the screen ever being installed, yet your BBB response incorrectly states I owed for it. I raised safety concerns about the garage beneath my unit being used for non-residential purposes. After reporting this, tenants were informed of my complaint, which led to hostility and caused me to feel unsafe. I did not leave "simply to break a lease." I vacated due to unresolved habitability and safety issues after repeated attempts to resolve them in good faith. All of this is documented through emails, work orders, third-party findings, and video evidence. I stand by my review.

Beach Cities has provided excellent and professional service for me for over 10 years…read more They are attentative and considerate of owners interests. I highly recommend Beach Cities.

I have rented a Beach Cities property for 9 years. I enjoy the ease of payment through their…read moreportal. Aliana is especially attentive with providing information about maintenance happening at the building. She was quick to set up a service call when I needed one. I would recommend checking the Beach Cities Management portal is looking for an apartment or home.

I have been working with Legacy Property Management for about 1 year now as they have been helping…read moreto manage my condo rental. Overall, I have been extremely happy with the service they have provided. Truthfully, I had never rented my home before and was unsure what would be required or involved. Luckily, Legacy Property Management came thru in every way and has made the entire process seamless for me. My initial contact with Legacy Property Management started with Steve coming out to my property to personally discuss my needs regarding my home that I wanted to rent out. He was super helpful and answered all my questions as well as walked me thru the entire rental process. LPM was the only management company that offered to meet in person as the rest that I had called wanted to give me "estimates" over the phone without having ever seen my home. Steve was very personable and was someone I felt comfortable chatting with. Afterward, I've been very fortunate to work directly with Wayne who has been fantastic. He is a professional and very knowledgeable and you can tell he has many years experience in this industry. He promptly answers my email concerns / questions. He has been on top of my tenants requests and reaches out to me when only absolutely necessary. Otherwise the entire process has been hands off which is exactly what I wanted. Now that the 1st year is almost done, he's been proactive on the renewal process and provided his professional recommendation on next steps. Also I have to add that Wayne made the tax season easy for me and provided all the necessary documents promptly. I highly recommend Legacy Property Management to manage your home rental. I definitely stand by my 5 star rating.

Really great experience working with this property management company. They helped get my property…read moreready for rent and were super helpful throughout the process. They coordinated with vendors, organized the work, and even got great value on the price paid for the services. Made everything much smoother. Highly recommend.

I was a tenant for 8 years with Christean at A-Creative. I always found her to be very professional…read moreand willing to help address all of our needs in a timely manner. Christean, treated us with respect and understanding and I consider her to be a trust worthy friend for life. Thank you

Incredibly rude and condescending. Politely knocked on the office door and was rudely shouted at…read more Then stood outside for a minute and heard the lady inside talking bad about me for inquiring and she went on to insult and degrade her customers behind their back. Also she doesn't know what she is doing as I heard her ask chatGBT how to do her job.

Throughout our time as renters, they were incredibly attentive and responsive to any questions or…read moreconcerns we had. But what really sets them apart is how they went the extra mile for us. When we fell in love with the home we were renting and wondered if it might be for sale, Harbor Property Management helped facilitate communication with the owners. Thanks to their assistance and willingness to help, we were able to purchase the home we'd been renting and it's truly our dream home!

They had my review removed so I'm posting it again…read more Good luck getting somebody on the phone! the women who finally answered had an attitude,for what I'm not sure, basically said they only had 2 days for showing....i have a job so idk who she expects to just be available on Monday in the middle of the day, called back immediately after and someone said they were available on Tuesday( after I was just told they only have 2 viewing days...) schedule for the Tuesday NEVER received a call to confirm I call today tryna figure out what's going on, the rude person who answered the phone told me they don't give phone calls to confirm appointments and that it's an open house....long story short AVOID THIS COMPANY AT ALL COST! Waste of time completely rude and constantly unprofessional I wish I could give Negative starts HORRIBLE!

A professional team to handle your rental property needs…read more Worked with APG for about 2 yrs and am so happy to have found them. Very good at clear communications across each step from prepping a property, finding tenants, to signing a lease and monthly maintenance. The team is friendly and very knowledgeable.

We have been renting through APG Properties since June 1, 2021, for our home in Buena Park, CA, and…read moreour experience has been wonderful. Their team has always been professional, responsive, and quick to handle any maintenance requests or concerns that come up. What truly stands out is their patience and understanding. Life has handed our family a few sour lemons over the years, and APG Properties has always treated us with kindness, compassion, and respect during difficult times. It's rare to find a property management company that genuinely cares about their tenants the way they do. We truly appreciate their communication, fast response times, and the way they make renting feel less stressful. We are grateful to have had such a positive experience over the years and would highly recommend APG Properties to anyone looking for a reliable and caring property management company.

Very helpful and professional. When anything need to be addressed they take care of it.read more

I have personally been working with Gerard Properties for 25 years. They are always very…read moreprofessional and easy to work with. Scott is amazing!