Worst hair salon experience in my life! WARNING! Do not go here! I am so upset, sad, depressed, appalled and in shock by how evil the owner Nasrin is. She has completely ruined my hair by applying bleach/highlights in a way that looks like a child did it. I wanted sandy cold highlights to blend in with my outgrowth and informed her that my hair has tendencies of going red/gold/yellow and told her about a bad experience that I had in Vegas 2017 that I just, 4 years later, have recovered from so she should know what to do/not to do for my hair to come out sandy, cold, matte blonde. I do not understand hair stylists who lie and pretend to be good with bleach and blonde when they are the opposite. I would have appreciated her saying that she could not do it for me but instead she applied hair botox and highlights (no timers while taking care of 2-3 other customers and dying her own hair at the same time I was getting my treatments) in the same process (?!). The hair botox has done nothing for my hair (possibly cause it was not applied properly and she panicked in between when I freaked out from how yellow skunky/Eminem/90's highlight stripes my hair looked after she washed the bleach (and or the hair botox) out. I immediately looked her in the eye and asked what the hell was going on and started shaking. Everyone in the salon got weird and quiet and Nasrin's ego could not take the criticism/failure feedback. She panicked and tried something to fix it which made it look a little bit better temporarily but as soon as I went to the gym and my hair got hot, it looked just as terrible as it did in the chair. I was in complete shock, my vision got blurry, it felt like an out of body experience and I had a panick attack after I paid (full price like the gullible person I am) in a blurry paralyzed state of mind. I wanted to cry and scream but instead my body failed me and I got paralyzed as she was trying to "fix" my hair. At the end she let another person give me a blow dry since she could not face me in front of the mirror and she was also dying her own her and was occupied with that so she forgot my hair TRIM. I have had my hair long since fifth grade (1998) and ALWAYS emphasize and repeat to hair dressers that I want a trim, as short as possible, as I like my hair as long as possible. She then CHOPPED my hair at least 3 inches. She also left my left side about half an inch longer than the other side and uneven in the back. It looks like a child cut my hair in my sleep (see pictures. Also, do not want to post pictures of my full face but will update with day light pictures of the unevenly stripy applied highlights from hell tomorrow) I have not had my hair this short since 1998 and I hate everything about it as my hair grows very slowly. After a few days of crying and cancelling all my plans, I have been at the salon on business hours for no one to be there so I gave up and texted her the situation, stating that I need a refund so that someone else can fix the damage she has done (color blend/correction (which is what I came to her for) plus additional trim smh, wtf) but oh no, ms Nasrin ganged up with a coworker and got super nasty. Tried to force me into a written contract, lied, blamed me, changed her mind from "we don't do refunds at all" to $100 (I paid $350 and asked for $200 back, did not even get a receipt), yelled at my husband like he was her worker or child(she is white, he is black, and was nothing but nice and fair to her, but that tone she had when yelling at him was disgusting for obvious reasons), tried to scare us, etc. I won in small claims court in Vegas for that hair incident and that was not even as bad as this (and also did not have that owner on recording like I do with Nasrin) but will now have to take her to court here unless she responds to my demand letter of the full refund plus out of pocket cost I have this weekend when another PROFESSIONAL will attempt to correct the damage she did to my hair! I will update. She has until 10/18 to respond to my letter but at this point I do not expect much. read more