I had such a great experience here! I wish I could remember the name of the woman who helped me…read morebecause she was absolutely amazing. She measured me, asked what I was looking for and what concerns I had, and then brought me about five or six bras to try. She really listened, made sure each bra fit properly, and completely nailed what I was looking for. I especially appreciated how knowledgeable she was about all the different bras the store carries. She knew which styles would work for my concerns, and everything she brought me felt thoughtfully chosen. This was such a contrast to a fitting I had at another store in Oakland in August. I asked for more side coverage because I was concerned about underarm/back fat, and the woman there basically told me that it was just part of my body and there wasn't anything she could do about it. Here, the woman immediately understood my concern and found several bras that addressed it. I left with bras I love and had such a positive experience. I would absolutely come back and highly recommend this store!

Natalie succeeded her mother in running this small business that relocated from downtown Palo Alto…read moreto Town & Country Village a few years ago. I have had multiple bra fittings in multiple stores. Natalie's fittings and personalized selections are without qualification the best. The value of a comfortable bra that fits well and enhances one's wardrobe is huge, and Natalie makes the search fun. Bras can be expensive, but the price does not guarantee a good fit. Cup size varies depending on brand and can even vary within a brand depending on style. I appreciate being able to rely on Natalie for solid value.

Wonderful selection and service! Marcia will help you find the perfect piece and fit.read more

I knew that it was finally time to start replacing my bras as I'm being 'forced' more and more…read moreoften out into the great world. I noticed that they are doing appointment only, so booked easily via email - Marcia was very prompt and found a time that worked for me. Located off the main drag in Menlo Park, I was able to find parking and was a little early to my appointment, and Marcia let me in. We talked about what I was looking for, and she measured me and started the fitting process. While the first bra she brought out was close in size, it wasn't quite right for my shape, and she took the feedback and tweaked the sizing. I really appreciated the way that she gave expert opinion and advice, but also took into account how I feel with the bra on my body. We worked quite a bit on other bras and she gave lots of tips and expectations on how everything should work. I also appreciated that she is looking more into the fit and some style, and it doesn't have to be trendy. This *is* a luxury bra store, selling top-of-the-line brands (with the price tag to come with it), so be prepared to spend that money. She wasn't pushy when I decided to put a bra back, AND went out of her way to check her inventory to see if she had anything on sale for me. They do have a new customer discount, and that helps a little bit. The store is just the right size, and seems to have a good variety of sizing in stock, and Marcia will work with you to get things on hand if you are looking for a particular size/color. For what you are paying, you definitely get back the value in the service and quality of bras. You'll be in good hands (bras?) if you decide to visit here.

Alot of great Options to choose from ams amazing customer service!!read more

Rude employees one of them blew smoke at my face with their thc vape pen. definitely not a place to…read morego if you want proper customer services

Awesome sale going on currently. Selected bras are 50% off and other items are up to 60% off thanks…read moreto VS's semi-annual sale. While it was a bit chaotic inside due to everyone rummaging through bins and bins of bras, the employees I encountered here were nice. Sure, you get the typical "Hello, welcome in" but the vibe seemed genuine. Employees weren't overbearing but were quick to assist when help was needed. I walked away with a handful of undergarments and could have gotten a whole lot more if it wasn't for some self control. Pace yourselves, ladies, and take your time while going through the containers, the sales going on for the bras are legit. Side note for those who are taking full advantage of the low prices, please FaceTime and make calls off to the side. Shouting through the phone and hogging up all the room/ product is not the business. Thanks! 4 stars overall. The store is clean and pretty spaciously set up. I'm a fan!

Yikes...this location looks nice. I mean it's Stanford. But looks are deceiving. The staff is…read moreatrociously tacky. Classless girls running things in both the VS & Pink sections. I just happened to pop in about 10 minutes after they opened. Needed to make a quick online order return. No one was behind the main register in the VS section. I waited briefly before I saw a staff member & waved them over. What followed was totally disgusting... As one young woman was contemplating whether she could process my return, another staff member rudely & loudly approached and asked her fellow employee "what did you do with the undies??" To which the other girl responded and said, "I just put them over here..." (gesturing to a pair of underwear behind the register). The other employee loudly exclaimed, "Why did you touch them?! I just went to get gloves to pick them up!" The girl responded & told her she had barely touched them just using the tips of her fingers to handle the undies.... The loud employee promptly retorted with, "Well, they need to be damaged out." Good grief... clearly a woman had left some undies behind in a fitting room with some sort of bodily fluid on them. Hence the freak out by these employees. While their reaction was not unwarranted, it was incredibly unprofessional to be discussing the situation in front of me loudly. It was disgusting. It was a conversation that needed discretion. I have no idea why these girls were being so tacky about it. I didn't need to be privy to this issue. And I can tell you that my plan had been to process my return and then look around the store to shop. But after that? I was grossed out and just wanted to get the hell out of there. Now. Back to my return. Instead of telling me they needed me to follow them to the Pink side of the store, to process my return at that register, these girls start having a conversation and saying something about needing to go to "satellite"...like what? Then the original girl who was supposed to do my return turns to me and says I need you to go to "satellite." What on God's green earth? "SATELLITE?" She repeats and says, "just follow me to satellite." I'm sure my face gave it away. Because she then says, "You just need to go to Pink to do your return." That's fine if for some reason I need to go to another register. But telling me I need to go to satellite? I'm sorry is Elon Musk running Victoria's Secret now? Clearly as a customer I am not privy to the codes employees use when discussing sections of the store, or what not. Just dumb. And weird. On a sidenote, I don't know if this was casual Friday or what. But these girls were in gray sweatpants and a top. Now that dress code would not surprise me if they were working in the Pink section of the store. But considering I was on the Victoria's Secret side, I was a bit surprised by the very casual attire. They just looked sloppy if I'm being honest. The whole vibe while I was in there was extremely unprofessional. From the way these girls were dressed, to the way they spoke, to the way they felt the need to discuss soiled underwear in front of a customer. The three girls I had contact with just looked like I was a complete nuisance to them. Like I would get that a little bit if it was 5 PM on a Friday. And they had been dealing with customers all day. I'm human. I get it. I've worked retail. But I was in the store 10 minutes after they opened. And while processing returns is no fun, I actually didn't take away from their stores financial goals for the day because my return was an online order, and that doesn't affect the location's bottom line for the day. I really don't know how anybody would want to shop this location. It's unprofessional. And uninviting. This is why so many people prefer to shop online these days. While making returns to stores can be a hassle, dealing with unruly staff members is truly a reason to just stay home and shop from your computer.

Absolutely fabulous experience, everything is just as we imagined it and the photos were even…read morebetter than we expected. We would definitely shoot again!

This was my second time booking with Dragonfly Boudoir and it was even better than the first. I…read moredon't love having my photograph taken, but it was a calm experience with beautiful settings and backdrops and creative ideas that produced some of the best images I've ever had taken. Would highly recommend.

My Dudeoir photo shoot with Christina at Alias Josie surpassed my highest expectations! This was…read moremy first time doing any photo shoot, let alone one that was this personal, and Christina made me feel incredibly comfortable. From first communication all the way through to the final review of the photos, Christina was very responsive and showed the utmost professionalism. The studio was extremely private and convenient, in that it had everything needed to perform various looks in different settings: no need to rent any other space. Christina showed great understanding of the types of photos I wanted based on my inspirations, and upon my request, she used her great creativity to create some new backdrops and poses that she had never done before. After the photo shoot was over, I was inspired to do one additional look outside, and Christina was extremely flexible in accommodating the request. I was absolutely blown away by the final photos, and the ease of reviewing them on my phone and computer. For anyone looking to capture themselves in a new light or create a special gift for their partner, I'd highly recommend!

I didn't think I would be comfortable and really didn't know what to expect. I met Christina and…read moreright away I felt like I made the right choice. Christina made you feel so comfortable in your own skin. I had a great experience and had so much fun!!! I would love to do it again! Next time it will be with my bestie!!! I am so happy I did it. I inspired others to do the same thing. Christina and her makeup artist will doll you up and beautify you. It will be ALL about you. If you're on the fence and kinda shy, go see Christina. She's great and you will have an amazing photo session!

Love the Stanford Park store - beautiful! Strange occurrence yesterday though. I'm not a regular…read moreyelper but am prompted to post. I was in front of the cash registers ready to check out with zero customers in line or around me. It was a Tuesday and a bit quiet. A woman behind the register told me to walk around and get in line. I was confused and said what line? There is no line? Then the second cashier said yes, you need to go that way and get in line. Weirdest thing ever. So I walked around to the way they pointed and walked back up to the register. They were flabergasted that I wasn't going to do it the "right way" and walk around to get in line. But again, nobody was there or in line. They gave me an attitude about it saying lots of people don't get in the line the right way. There are Zero signs about any line starting place. Then finally another customer walked up and got the same treatment. We were both wondering what was going on. She too had to walk where there was nobody only to stand behind me. So weird. It was two separate young cashiers, one blond one brunette. They were pissy and it made no sense not only to me but another customer as well. Um, do you want to help me and want my business? Everyone else I encountered were fabulous!

Decent selection of wedding dresses on site. They offered some champagne and bottle water to start…read morethe dress shopping. Got to check out more than 5 dresses with a few quick changes. Wasn't pressured to pick a dress right away!

The studio work coming from this photographer and her editor has me thinking who is this beautiful…read morewoman pictured? When I know in my heart it's me. I have been delighted to have a second round of work done by this power couple. They are professional and they listen to your concerns about your body and looks; they also fulfill dreams of becoming a beautiful mermaid and sexy confident woman. From Headshots to Fun Shots their work is worth every penny in having you feel like the beautiful woman you are inside and outside. Please check them out and know their beach town location is worth the drive. This is the best gift I ever gave myself personally and I can only hope others love themselves enough to do a shoot to feel good about yourself for the future years to come!

At first sight, you think the unassuming house in the middle of the coastal town is just what it…read moreseems... a house. Walking in, you'd be surprised that simple magic is made here. Though I've never reviewed a photography studio, I'd like to give this studio and couple a shout out. I came here one evening for a boudoir photo session, and was expecting to find a bed. Something that I'm used to seeing during boudoir sessions. However, no bed was to be found. I was confused but also very curious as to why this was. I went to change into my first outfit and shyly walked out. I sat on a chair and the rest was history. Before the shoot: Laura spoke with me and told me what to expect. She laid out the plans to have a cabaret style shoot and to bring my best lingerie. She did have a few things in the studio, she said, but as a plus size model, I purchased a few things to make sure I would be comfortable and fit. When walking in the studio, I met with Mark, her husband and the editor of the photos. He was very kind and offered a lot of support for his wife. It was nice to see a great couple working together doing what they love. During the shoot: Laura was very helpful. She offered poses that would not only make me feel sexy, but also direction that would make my body look fantastic in the photos. Unfortunately, one do the poses that I loved doing didn't make the final cut - if only I looked great in that one. It was one of my favorite things. She had me balancing with one leg extended on a chair, "cabaret" style. She even put a laptop in front of me to see a small part of the movie to get me in the spirit. She offered music that was both comforting and fun, and the atmosphere was just.. beautiful. We worked very well and I felt my best working with her. It was wonderful. After the shoot: Laura and I agreed to a video chat where she shared my best images and I chose the ones that I wanted to edit. It was an easy process and it took only a few minutes. I was stunned to see how gorgeous they turned out. She offered a great variety to choose from and I was happy with my choices. The end result was a great experience and beautiful memorable photos. My husband was pleased and he loved the entire experience watching on the sides line and seeing the results. The only thing that I would recommend is a fan. It was quite hot under the lights, but aside from that - it was awesome! Thank you Laura for this experience and photography and Mark for your great editing skills!

Like other reviews that I have written, it is always a hit and miss when you go to any clothing…read moreoutlet store in which Nordstom fits into this category. As any shopper would know, it alls depends when you go and if the store has new merchasdise that has come in. This Rack overall for our latest experience was a solid four as my wife found a party dress for an upcoming wedding and interactions that I had with a female re-stocker was solid as I asked where I could find a particular clothing brand and she actually pointed out the area explaining it would be intermingled with final clearance merchandise.

Check your credit card statement. They had a "problem" with the register (or did they) and claimed…read moremy first charge didn't go through so they passed me off to another employee, who confirmed that the first charge did not go through. Of course, I checked my credit card statement and not really surprised to see that I was double charged. 10 stars for my credit card service rep who disputed it for me right away. The experience had a "sketchy" feel to it. If you are going to shop here, might be good to pay cash. Nordstrom Rack corporate accounting/fraud department may want to have a closer look at this store.

Romi carries unique and funky clothes, jewelry and accessories from a variety of designers. I'm…read morealways guaranteed to find THE dress for a special occasion and can never leave the store empty-handed! The salespeople are always very attentive and helpful in finding the right size, fit and style for me. If they don't have an item in stock, they'll recommend another store that does. They will definitely go out of their way to help you. Don't miss out on the sales. You'll find some great pieces at a great price!

Staff are not friendly nor helpful. No one greeted or smiled. Owner needs to train or get people…read morewho want to work there. Walked in, vibe was bad and condescending (and what's with the dogs and dog carts in the store?). Plus they sell Izz-made stuff. No thanks.