This place is awesome. I've been shopping here for years and everyone is wonderful. The store is classy and well lit. I love that I can feel and turn on the sample toys to get a better idea of how much I like it. I've run into this with online shopping - I get the item and it's too big, too small, too weak, not what the picture/description implied. The prices are competitive and I'm willing to splurge on quality. I feel comfortable shopping here which, given the nature of the products they stock, is important. They always ask if I need Information for the care for my new item. Uually not, but I like that they inquire. Parking is much easier here than in Berkeley. I've had my eye on a specific toy for a while and I finally decided to get it. Got it home and it was defective. I called and was told I could bring it in so they could look at it. I did and I got it exchanged with no problems. While I wasn't super excited about having to make another trip over there, the continued excellent customer service will have me headed back that way next time I'm looking to buy a new toy. read more

I agree with the other reviewers, this is a classy and beautiful store. It is also such a force for good in the community since GV has been empowering women and the LGBT community for years. I tell everyone I can about this new location, not just because of their important mission, but also the wonderful job they did creating a clean and welcoming space. Also, the employees are extremely helpful and make sure you get exactly what you need without any sales pressure. I have been to this location twice and was treated very well and even given some interesting and valuable information. Coming here is a learning experience since the staff is so knowledgeable. Don't let any negativity deter you, this place is phenomenal. read more

Went in this morning when I figured it wouldn't be very busy. The sales associate there, I didn't catch her name, was very helpful in helping me pick out the things I was interested in and didn't make the situation feel awkward like I thought it would. The prices have a nice wide range so you can find something you can afford. Very classy, unlike the sleezy adult stores movies portray. I will definitely be going there again. read more

i heard some talk about a GV opening on lakeshore a while back and was glad to see that they were able to open up shop last month. this location is more spacious than the one in berkeley. all associates offered their help without any pressure. parking can still be iffy since its located around metered parking, good thing its open kind of late! dont forget the stamp card - you get a stamp for every $10 you spend and $10 off when you collect 10 stamps. stuff adds up! read more

First off, this is the second adult store I've ever been to. The store is tucked into a very open spot and not in an alleyway or somewhere that looks like you should be ashamed of walking out of. It's like walking into a high end boutique with a great amount of products. The sale items are even really awesome! The selling point to this store though is how friendly the store representatives are. I was buying lingerie. They helped pick some things out, look for a different size and everything! I would definitely recommend this place a hundred times over. Friendly, clean and not creepy. You walk out feeling secure with your sexuality instead of ashamed. read more

We called Good Vibrations within the last 15 minutes of their opening hours on a Sunday night (for info on their products), and the despite the timing the sales person was really helpful and sweet. Went in the following morning to purchase aforementioned products and the salesperson (not sure if same or different person) was great. Products purchased were reasonably priced, shop was well laid out and very friendly (not shady/spooky like some other adult stores in Oakland). If we ever find ourselves looking for something fun/goofy, we'll definitely come back here. read more

Why aren't you guys open early on Valentine's Day? NOT okay. :( (I'll see you at 5) read more

OOh La La I've heard of Good Vibrations over the years, but have never made the trek to the Berkeley shop venture a gander. Happened to be in Oakland to lunch and saw this new locale. WoW nice to see items up close and personal. I mean you can always order online, but you're never sure what you'd be getting. This is a nice set up, not in some back room with velvet curtains, black lights and some creepy dude manning the counter. Lots of choices on many items with prices cheap and cheerful to the cadillac of personal items. The way adult toys should be. read more

Wonderful! Always a joy to come here. The employees are very knowledagle. Great products. Just an update because I always have an experience. Do get the yelp deal helpful. And check in for some lubes. On nights when I'm with a friend we just love to come and check out what they have. Downfall--- rarely any new items. But still a great selection. You see a variety of people come in. read more

I have always been a fan of this business as I feel it performs a vital service, of sorts. I have most of the time gone to the store on San Pablo, Berkeley. I am aware that the origins of the establishment were initially for the female market. I have gone to this store at least three times since they opened this location. I have consistently seen the service deteriorate and the prices increase. I am an older guy reentering the social scene after several years. I thought I'd stock up on condoms, lube and other 'toys' for foreplay. While most stores don't mind having people looking around in their stores, I felt particularly unwelcome this visit. Not so other times. An older woman with short dark hair who I recognized from their flagship store was particularly unfriendly to me. I don't know if it was ageism or directed at my gender. Perhaps both. I would highly recommend going online for your products. read more

Visited here on a whim with my sister (for her birthday). It's a very classy joint and located in the busy downtown area of Lakeshore in Oakland (btw - my hometown and area I spent many hours since my mom has a beauty shop on lakeshore from 1964 to 1983). It's crazy how the area has changed in the last 20+ years and become such the place to be. This store is organized well and very open and spacious. Everything you can want in the way of sex toys etc is available but all displayed aesthetically and not trashy at all. The ladies that helped us were very helpful and informative. Any and all questions were answered without hesitation or making us feel embarrassed. I would definitely go back if I found myself in need of anything they have in stock. They even had discounts we were able to use and a Yelp coupon that we purchased right there and was able to use it immediately. Great store. read more

I will never shop at this location again and maybe never Good Vibrations again after my experience this afternoon I walked in to address an issue I had with a very expensive product I purchased 3 weeks ago. The women who I learned is the manager was immediately so completely rude and continued to be rude with a bad attitude through our entire conversation. We here how all these small businesses and store are hurting, but what is the point of purchasing items in store if they are going to be rude and unhelpful in their stores. We can just purchase online and often for less without the bad attitudes and being treated so poorly. read more

Great selection, wonderful service and no video booths. Update this on their website for this location.

This place was aweeeesome. My*ahem* partner and I rode here expressly because we had a specific need. It was met, and at a reasonable price. The staff was genuinely helpful, but I wished there was more than one person working when we went - they seemed a bit all over the place trying to help everyone. We spent enough to get a punch card alllll punched out and will be returning to use it soon. Nice layout, friendly and comfortable for a sex store, which can be a super awkward experience for someone as awkward and bashful as me. read more

It was okay. A lot of the stuff was super over priced, I can go online and find stuff way cheaper including shipping. Plus it smelt like sexy buttholes , which was very strange even for a sex shop. read more

This place is great because it has such a calm vibe (no pun intended). Down to earth but not in your face. Not a creepy porn shop but more of a boutique. Just remember its 18 and over ONLY- its on the sign by the entrance. -I am also really happy with the yelp deal I got via my yelp app :) read more

I walked in not knowing anything that I was looking for I found a sales associate and she help me I had a wonderful experience everything that you need for anything adult entertainment is there I thank you vibrations read more

The workers here are really friendly (not uncomfortably so). So much better than any other sex shop I've ever been in, but definitely more upscale with higher prices. P.S. I used the yelp coupon and it worked! read more

Yay I'm a fan. Really nice, super helpful staff. Who doesn't love good vibes? read more

The storekeeper I met was very knowledgeable about the products they carry and was able to give me recommendations when I was trying to decide on certain products. read more

I went here a few days ago for a bridal shower gift. This was my first experience here and it was very nice!! The place was big and roomy, the staff was very helpful and knowledgeable. What took me over was the fact that my gift was placed in a gift bag and wrapped so PRETTY!! I definitely enjoyed my experience and will be back again!!!! Also the prices were fairly reasonable. ALSO, they have a discount punch card that gives you a stamp for every ten dollars spent;) read more

This place always has great deals!

I called beforehand to see if they were open. A nice young lady answered the phone. She put me on hold for while and older rude lady answered the phone. I told her I wanted bachelorette gifts, and she was like yes we have tons of that. I was trying to engage but apparently she was too busy because she hung the phone up in my face. I will not be patronizing this local business. I will just order online. read more

I had no idea this was here! It doesn't even show up on Google Maps, but thank goodness for Yelp! I had been bugging my partner for a toy, then she turned around and bugged me about coming here when I stopped asking! I've been in other Good Vibes before, but this one seemed so much bigger. The selection is amazing, which you can always see online. The place was hopping - it was Sat night - but the employees were still helpful, knowledgeable and non-pressuring. The best part was we got a free DVD with our purchase! Can't wait to go back, because we already found our NEXT new toy in this last visit. read more

Although they tried to be helpful, i found their information on videos to be WAY off, videos are overpriced for what they are, and another product i got broke really fast, but just a little after their one month return policy. i really want to be a big supporter of this company because i am in alignment with their values, but i don't find them to live up to their "brand." As a PS to the above posting, the manager contacted me after and offered to help to try to make my experience better in real and tangible ways. i truly appreciate real follow-up in customer service, so that would make me raise the above stars to a 3. read more

Valentine's Day is always a holiday Me and my husband never really got into because I'm a busy mom with 3 kids but i wanted to do something different this year. I'm so happy that I came to this location, the associate sofi greeted me with a warm smile and walked me through some really great options to spice things up for the special day, she even helped me pick out lingerie. She was incredibly knowledgeable and I didn't feel overwhelmed with anything even though I was nervous about being in a sex store. She checked back in with me when other customers needed assistance and rang me up when I was all done. Such a easygoing experience. Still using the bar and lotion after Valentine's Day. Thanks! Thanks sofi for helping me! I'll definitely be back for the other products soon. read more

Got myself a little treat...and its not even my birthday lol lovely ladies great customer service and very knowledgeable

I first came here in 2012 when visiting California for the first time. I've been here quite a few times since moving here in 2014 and I have not been disappointed in the slightest. The staff is very knowledgeable and extremely helpful. The only complaint I have is I wish there was a bigger in store selection. There's quite a bit as there is, but I know I wish there was a little more in the way of bondage selection. There's a toy for every budget level. Ranging from 20$ vibrators to the more elegant, classy stainless steal backdoor toys and glass wands. It's a little like Christmas every time my significant other and I come here to add to our collection! read more

The African American lady was very helpful Help me pick save a bunch of money when I picked out my new rabbit. read more

The staff at this good vibes followed me around the store during my short visit recently. They repeatedly asked if I needed help even though I kept saying "no" and there were multiple people in the store to attend to. Finally, a staff member asked if I wanted her to hold my things at the register. I had a candle and two small lube packets. There really wasn't much to hold, but I was tired of them bothering me. If they were so concerned about me holding the items, they could've just given me a basket (I didn't notice them when I first walked in.) In the end, I got the candle but I wish I wouldn't have. Apparently, this isn't the first time they've profiled a POC. Never coming back here. I'll shop at Feelmore instead. read more

A beautiful, clean and well-lit store. Thanks you guys for opening up here. The customer service is excellent- - I must have looked confused because she came over to my aid when I was fidgeting with a cylindrical contraption. She did a great job of explaining its use to me! read more

This store is lit! Full of happy black women that greet you upon entry! Very patient and attentive with customers. Not just myself but I noticed how they treated everyone who walked through the door that way. I'm all about good customer service/friendly staff. There was a cashier named Amy that give my partner and I alllll the tea! She was also helpful and polite. Will visit store again I'm sure! read more

I wish they would employ a man in this store. I dislike having to explain to a female (although friendly) what size cock ring I need. If they have a male working there, kindly post the days and times he works so I can go in then. read more

Went in with a friend to buy restraints and other toys for her and her new boyfriend. My first reaction upon entering was wow! Its so bright and colorful in here. People were talking, not whispering and again, the lighting is bright which helped the experience feel normal. We were immediately welcomed and told that they were available for any questions. Then we were left alone to explore. Considering were in our early 40's, it was ridiculous how much we were giggling and laughing. It was fun checking out all the stuff that's available to spice it up. I felt totally comfortable looking around, this is not the dank, sleezy, adult bookstore you might remember from the 80's. In front of the wall of lube we must've looked like we had questions (we did) and were approached by a wonderfully knowledgeable sales associate. She was professional and had a sense of humor. All in all a fun experience, whether your purchasing or just looking around. read more

Best sex positive shop on the planet. This location could use a little better selection, especially sex machines. Excellent service.

I've visited GV on San Pablo, where I really appreciate the friendliness and great customer service. Too bad I can say the same about Lakeshore, at least the one employee that rang me up. She failed to acknowledge me (ignored me) as I stood at the register, even after I circled the area and made noise I had to ask her to ring me up. She made it obvious to me that she wasn't happy doing that. After ringing me up and hardly making eye contact she had the nerve to say "I hope you have a better day," as if I was the one with a stick stuck up my ***. Hell ya I was gonna have a "better day," you just saw what I bought, is what I wanted to say. Customer service is KEY! When I visit shops of this nature it's not just a product I'm buying, but also a feeling. The feeling of wanting to come back and spend more money there. I'll need to make trips out to San Pablo GV and drop my bills there, cause Miss Attitude at Lakeshore was far from just having a bad day. Don't take your frustration out on customers, they're the reason you have a paying job. And hey, not everyone is made for retail. I hope the manager figures this out before she turns off other high paying customers. read more

Went to the Lakeshore location twice in the last few weeks, and was very underwhelmed with the customer service both times. While the two employees were loudly discussing what they'd be having for lunch later, they could have asked if we needed any help. While browsing the vibrator section, I found that many of the demo vibrators hadn't been charged, so it was not possible to get a good sense of the product. When I asked to see something in a display case, the sales person forgot the key when she came over, had to go back and get it. Just seemed like the staff didn't care all that much, were pretty much phoning it in. I'm new to the Bay Area from NY, and am used to shopping at Babeland, which has a better selection and enthusiastic staff that are both knowledgeable and helpful. I'd like to see a better caliber of knowledge and helpfulness from the Good Vibes staff. read more

very clean and friendly environment. The customer service was great! Did not make me feel uncomfortable when explaining to me about the differences on the items in the store. And with the good deal I got on yelp, the purchase was very much worth it. read more

Cashier, unfortunately I forgot her name (I'm not good with names), greeted me and other guests as soon as they walked in the door. She was very helpful. She allowed me to sample a few lubes and was able to tell me the pros and cons, and which ones were the best for their price. I ended up getting Please, it's a silicone lubricant and it felt the smoothest to me. A small amount seemed to go a long way, so I say it was money well spent. Also the batteries that they sell behind the counter are cheaper than the packs of batteries that are displayed next to the vibrators that are closest to the enterance. Great shopping experience and customer service was great! read more

It's so much nicer to shop in person where you can look touch feel than online. And while I certainly appreciate the added costs associated w/ brick and mortar, the prices here are just ridiculous. $32 for a bottle of Swiss Navy lube that is $15 on the interwebs. Buy a yelp voucher and spend it on something like a double vibrating cock ring. If that's what gets you off. read more