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    Good Sam Enterprises

    1.0 (4 reviews)

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    BG Automotive

    BG Automotive

    (75 reviews)

    Bought a used 2017 4x4 Mercedes sprinter sight unseen, brought it to these guys to go over it, and…read morefelt extremely well taken care of. They're thorough, take time on the phone, document everything, and are just generally a pleasure to work with. Brandon handled for me, and it's obvious he knows Sprinters inside and out, and they coordinated their work with my conversion company for the van and handled transporting the van for me across town, etc. Easy five star experience.

    BG Automotive? More like "BS" Automotive. The one star is for an oil change (since 0 stars is not…read morean option). BG Auto IS SHADY, smooth talking for sure, but A RIP OFF. STAY AWAY. This is a lengthy description, but it's not half the story. To all the glowing 5 star reviewers - check your invoices. The problem started with their "courtesy inspection" accompanying the oil change, where half of their recommendations (deemed red flag "Requires Immediate Attention") ultimately turned out to be mostly unnecessary and absurdly expensive. That became apparent only after paying. My bad, of course, I obviously should have asked to see a detailed estimate prior to the work. The initial estimate did not provide parts or labor detail & appeared to indicate the work was part of a "complete tune up." Upon dropping off the truck, "Service Advisor"Jesse stated that Champion copper spark plugs had been factory installed on 2013 RAM 2500s, so that was best & what BG would install. Classic BAIT & SWITCH: BG charged $508.48 for a set of 16 plugs! When I challenged the bill, asking if "kryptonite plugs" were installed instead, Jesse indicated, no, the copper plugs were used... then he checked his computer & stated, actually no, in fact the [far] more expensive NKG iridium plugs were installed. "They're much better because they last up to 100,000 miles," he emphasized. I replied, "Great. BG just changed out NGK iridium plugs that had been in the engine already, with only 60,000 miles on them." The WORK WAS COMPLETELY UNNECESSARY. Also on the bill was a "TOTAL FEES" charge of $175.77 (yes, that specific), but with ZERO DETAIL of what those fees were for or how they were calculated. Jesse couldn't provide that detail either, "It could be shop supplies, or hazardous disposal - you know, those state regulations - it could be almost anything." Note there were no hazardous materials involved with this work, such as a tire or battery disposal fee. (Google search indicates: In Colorado, shop fees are usually calculated as a percentage of the labor cost (e.g., 5-10%) and are often capped at a maximum amount (e.g., $25 to $50). Also, Colorado statute requires the repair invoice to have some kind of description of these fees, and further, "a description of each part by name and identifying number." Nowhere on the invoice was the type of plugs installed specified, either. You get NADA DETAIL from BS Automotive. Finally, while repair shops typically mark up parts 70-100% of wholesale price, BG is marking up parts in the ballpark of 100% of retail price. (If you can pry out of them the parts brand they say they'll use, you can easily verify this with a Google search at their counter.) They should be ashamed and embarrassed for what they're charging the hardworking folks of Longmont. When pressed to justify the charges, Jesse insisted they were competitive, "within 5% of other local repair shops." More BS. Comparing apples to apples (parts & labor only), the local dealership quoted over $200 less, the Loveland repair shop I've frequented in the past was over $400 less (obviously, checked after the fact...). If the handful of other shops Jesse quoted are actually within 5%, they are ripping us off too. Jesse would not budge on the final bill, but he did offer to comp me an oil change. As if! I had already told him I would never set foot in BG Automotive again. However, I would take a call from the BG Automotive (Owner) to provide the rest of the story about this pathetic BG encounter.

    Kleen Tank of Northern Colorado - Cleaning the black tank on a RV

    Kleen Tank of Northern Colorado

    (4 reviews)

    As the proud new owner of a used travel trailer, the one thing I'd been dreading learning/doing…read moremost was emptying & maintaining my gray and black tanks. I knew my tanks were in bad shape--the prior owner had left them 2/3rds full over the spring and summer--and I was not at all confident of my ability to get rid of the horrible smell. Kleen Tank to the rescue! Not only did Dusty get my tanks so clean that they all came out clear water (& given their state, that was a miracle in itself), he also educated me on how to maintain my unit in the future. Without his experience & familiarity with units like mine, I never would have realized that I had 2 gray tanks, not one, and that there were two additional gray shut off valves hiding way underneath the unit. I can't say enough about Dusty as a tech, either. He was friendly, patient, respectful, kind, & very knowledgeable. I highly recommend Kleen Tank to absolutely everyone who has an RV & I fully plan on having Dusty back every year to clean mine again.

    It was wonderful meeting both of you yesterday. We wanted to extend our sincere gratitude for the…read moreexcellent service provided. A thorough job of properly cleaning our tanks. We are extremely satisfied with the service and would strongly recommend that others contact you if they need RV tank cleaning services. Your communication throughout the process was impeccable. Effective communication is important in our opinion. Please feel free to post this wherever you feel it would be most beneficial. Thank you, Bill and Barb Earle www.occasionalrv.com

    Koa Lakeside - Walking path around lake.

    Koa Lakeside

    (108 reviews)

    The staff is excellent! We had a cabin and it was cleaner than my house. They even pick up your…read moretrash! The towel, soft and fluffy. The bed excellent. And very dog friendly.

    We needed to stop here for a couple of days because of the heat on the road, was told only the hot…read moretub spots were open, so we took one, I asked if mosquitoes were a concern as we were from out of state and wanted to know, the lady talked to me like I was dumb and said you"are" by a lake! Well, where we are from we don't have mosquitoes by our lakes! Just not a nice person at all, could care a less if you were there at all. Then we parked and set up and waited till it cooled off to 89 degrees, lol, to get in hot tub and unfortunately it was 109 degrees and they had a chlorine floater under the lid making the hot tub completely unusable! Please do your research on chlorine floater in hot tubs-- not good for you. Plus we wanted to soak not get cooked. We turned it down for the next night but the controls did not work , neither did the jets! Guess what they said they would look at it, but you can still get in it !?! What?? Burns, off gassing yeah no thanks. There was also a big fight between the live ins and watched people get kicked out after 8pm! And the live in guy right next to us came in each night between 9:30 and 10:00 pm and turned on his big bulb blinding string lights 10 ft from our bedroom window and left them on all night!!! Why? Not what I expected from a place we had to pay $170 a night, our neighbors said the same. The pic of temp is the next night after turning it down.

    Good Sam Enterprises - rv_dealers - Updated September 2026

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