I recently purchased a Porsche Cayenne S from Carolina Auto Imports, and the experience was…read moretop-tier. The customer service and communication were truly exceptional, with staff that are professional, knowledgeable, and genuinely focused on making the buying process seamless. They provided clear, transparent information, making the entire transaction stress-free. If you are looking for high-quality vehicles and unmatched service, I highly recommend them. Key Highlights: Superb Communication: Kept me informed throughout the entire process. Customer-Focused: Professional and friendly staff made me feel valued. Quality Inventory: The Cayenne S was in immaculate condition. Highly Recommended: An honest, straightforward dealership.

One of the best customer experiences of my life. When you speak with Amin, you think it's too good…read moreto be true. But you find out that he is a top-notch, customer-first oriented business. I found a car that I wanted at his dealership. He crossed every t and dotted every i in the process, getting me the car (I am in MA) smoothly and quickly. I was so impressed I just purchased ANOTHER car from him with his help. I told him what I wanted and he found me the most amazing Land Rover, which was just delivered 2 days ago. He is reliable, unbelievably attentive and responsive. Although I don't plan on getting any other cars for a while, when I need one I'll be sure to use Amin again. I highly recommend him to anyone looking.

My review is overdue, but thats probably better for them since it has been nearly a year and I am…read morestill just as happy as the day i drive off the lot. I was looking for a specific make/model, saw one i liked online at a decent price and Journey Auto sales was the dealer. So I bought my 2003 Trans AM from them, they had just raised the price that day, (he showed me the paper work) but hadnt updated the website yet so we still worked off the old price when negotiating and they gave me what I felt was a very fair price. I found 2 small issues during my initial inspection and test drive and they took care of both issues prior to me buying the car. Would buy from them again and would recommend them to someone looking for a car.

I have never had such a good experience as I did at Journey Scott and his staff made buying a…read morecar stress free and even fun I can't say enough about them and wouldn't go anywhere else

I read a lot of reviews and I was a little nervous at first, however I worked with two salesmen…read morethat both treated me great Roy and Darren. At first there were a few issues with getting me financed with their lenders (mostly just proof of residence as I live with a friend and I do not have any bills in my name) but after sorting that out and spending a total of about two hours at the dealership (in my opinion that is not to long based off past experiences) I finally am about to leave with my m3. The only reason I gave this place 4 stars instead of 5 is some other salesman came up to me asking my name and trying to snipe the sale from Roy and Darren, which I didn't appreciate at all. Besides that my experience was good. The showroom is clean and they play r&b type of music and not like trap kind so that was something I really appreciated. Everyone was pretty much nice and my finance manager was efficient with the paperwork, I was only in his office for a short amount of time like 10 minutes which was great. Normally that's the Grind type of part where you get pushed into all these extra warranties and stuff, but with this guy it wasn't. Maybe that's because this is not a new car dealer it is a used dealer and I have never bought from a used dealer before. Regardless of the reasoning it was nice that no one tried to add an extra $4000 on to my loan. Jose colon was the finance manager. Sorry for putting it at the end

I don't know how they, Adams Auto Group, sleep at night after selling people junk cars! They don't…read moreeven deserve 1 star. A week after we got the truck, the problems started. It caused us to lose jobs and miss out on several potential jobs. They showed no kind of concern or offered any help. These people need to be put out of business. We work too hard to have to pay for something we can't even use or have to fix before we can use it. What happened to honesty and integrity? Greed has taken over and it's very sad and unfortunate! I will tell everyone I know to never consider purchasing a vehicle from these people. I wouldn't buy a bicycle on sale from this place! God will not reject a man of integrity, nor will He support the evildoers (Job 8:20).

They over charge, charged over 100 for 2 used tires and I get brand-new tires for 55 to 65 at…read moreWalmart 4 tires for a little over 200 brand new

Location is near a dead end. Guy at the front desk was super nice, honest, and helpful. I told…read morehim what I was looking for. He quickly searched online and took a look at my car to see exactly what I was referring to. Cost comparisons made me look elsewhere but I appreciated his help so much.

Purchased my car and it went well! Joe worked with me and I didn't have to go back and forth about…read morethe price I wanted. It was the shortest amount of time I was at a dealer and I love my new car. I couldn't have asked for more!

MISREPRESENTATION AND UNFAIR AND DECEPTIVE TRADE PRACTICES…read more Purchased vehicle on 12/12/25. At the time of the sale, Dream Work did not disclose serious KNOWN mechanical issues involving the transfer case and related drivetrain components. They installed a used transfer case prior to sale and took the vehicle to Land Rover Charlotte because only a certified dealership could program the transfer case. Land Rover discussed with Dream Work that after adding transfer case fluid and attempting programming, a flagged error code remained, indicating that unresolved defects existed before they sold the vehicle to us. Dream Work WILL claim Land Rover test drove the vehicle and it was fine. However, that omits the fact that Land Rover documented that the error code remained after service and programming attempts. Dream Work asked them to clear the code and was provided a copy of the document outlining the issue( I have their original invoice from 11/21/25... three weeks before we purchased the vehicle). Dream Work negated to tell us this issue so that we could make an informed decision about the purchase. It is understood that vehicles may temporarily drive normally after fluid is added.The issue became apparent after the fluid emptied, exposing the underlying defect, which was a major safety concern. We spent over $3000 to add fluid to the transfer case and replace rear rotors that were at 1 centimeter. We're not mechanics and trusted their judgement. The transfer case will fail, costing upwards of $10,000. CARFAX REPORT-TRASH IT! Dealerships are not required to report repairs. Dream Work is quick to give each customer a Carfax report; even making them available online, with the knowledge that reporting repairs or the lack there of, does not have to be on the report. IT'S COMPLETE DECEPTION GUYS! I met with a manager(I will protect his name..for now), in person on 4/24/26 about the issue. On 4/25/26,I emailed him a PDF file outlining our concerns and requested a resolution. He emailed me back on 4/25/26 denying any wrongdoing and denied liability. Many of your complaints end here. Mine will not. I will be made whole again.

I bought a beautiful BMW 640i from them and she is in great shape and had a great price. They got…read moreme in and out the door with no problem and I'm driving my favorite car. I couldn't be happier.

I bought a truck from this dealership 3 weeks ago and only put 200 miles on it before the…read moretransmission went out in the truck they did not offer a warranty on the vehicle or do they on any of them they sell. I ask the dealership owners if they could help me out with some of the cost to replace the transmission and the answer Was a no. I do believe that most if not all the vehicles have major problems that can not be detected by a test drive. I would not recommend anyone to buy from this dealership

If you're in the market for a car, do yourself a favor and go see Chris Morgan at Rick's Hendricks…read moreChevrolet! I came in with a clear idea of what I needed, and Chris went above and beyond to make it happen. He truly exemplifies what a great salesperson should be--professional, attentive, and committed to delivering top-tier service. I've purchased quite a few cars over the years, and I can honestly say this was by far the most seamless and easiest process I've ever experienced. No pressure, no stress--just great customer care from start to finish. Trust me, if you need a car, go see my guy Chris Morgan. He will absolutely get you right!

Caveat Emptor; This…read moredealer advertises cars they do not actually have available, in an effort to entice you to the lot so they can sell you what they have and need to move, bait and switch. Predatory dealership. Avoid at all costs. Beware. Hendrick is a VERY large dealership with multiple brands and makes. I'd avoid all of them but, caveat emptor.

I am extremely disappointed with my recent experience at Cars of Charlotte, and I feel obligated to…read morewarn others before they make the same mistake I did. In November, I purchased a 2019 Dodge Durango from this dealership. Within a week of buying it, I had to return the vehicle due to a serious mechanical issue. Unfortunately, that was just the beginning of what has turned into a very costly and frustrating situation. Since purchasing the vehicle, I've had one issue after another. First, the starter went out. Then, the head gasket failed. After that, I was told the timing chain needed to be replaced. Now, on top of everything else, the air conditioning is no longer working. Altogether, I have spent over $4,000 in repairs on a vehicle I had just purchased, which is completely unacceptable. What makes this even worse is the complete lack of customer service and accountability from the current ownership. I have bought well over 8 cars from this dealership in the past, and under the previous owner, Al, I never had issues like this. And if something did come up, he worked with customers to make things right. That level of integrity and service is completely gone. The current owner's attitude is dismissive and unhelpful. Every concern I've raised has been met with the same response: "You bought it as is." That's not how you treat loyal, repeat customers--especially someone who has supported your business for years. This experience has completely changed my view of this dealership. What used to be a place I trusted and recommended is now somewhere I would strongly advise people to avoid. I wouldn't even buy a bike from them at this point. If you're considering buying a car, do yourself a favor and look elsewhere.

I traded in my 2015 Nissan that had no problems for this 2020 Nissan Altima November 2024 soon as…read moreMarch 2025 came i started smelling a weird smell took it to a mechanic he told me it had a blown head gasket, blown temperature thermostat in also needed a tuneup because the spark plugs was in needed to be changed I went back to cars of Charlotte to ask why didn't they let me know the car had all these problems in they told me it's not for them to tell me they just sale the cars as is they also changed the workers the old workers aren't there anymore they got new people working now if they have done anybody else like this call license, theft n bureau in also call Better Business Bureau have all your documents of the car not being safe to drive also the documents of what u paid for

Found the car i wanted, Connie is great, she will get you in and out , did not have to sit there…read moreall day to get a car. nice dealership. everyone there are nice, and very professional. If you are looking for good car, good customer services. and the price is Right, this is where you need to go.

From the owner: Serving the Charlotte area for over 15 Years! At Cars 2 Go…read moreInc, we feel that buying a used car doesn't have to be a nightmare. As a long-time member of the community, Cars 2 Go Inc has built an unparalleled reputation for quality and perfection that stands behind every vehicle to make sure the customer's needs are always met. The buying simple is hassle-free, straight-forward and simple. Check out our extensive inventory of super clean pre-owned vehicles at hard to beat prices. Use our convenient inventory search tools or stop by and visit us. We have courteous, knowledgeable, caring staff standing by ready to assist with your vehicle needs. Have special financing needs? No problem! We can get you approved when no one else can. Stop by or give us a call. We can help. We guarantee it!