They stand behind their product! I recently purchased a preowned 911. I have wanted a 911 since…read moreJunior High. Now with our last kid finishing college, it was time. The entire experience was superb. Our salesperson Tanner was very patient, answering every question and guiding us thru the purchase process. The service manager, Mr. Pellett was very gracious, addressing a couple of very minor issues during the delivery process. I am a Porsche driver for life and will buy my next one from Porsche Northlake.

We recently traded our Porsche 981 Convertible Boxster Black Edition for a Macan and then began…read morelooking into the Cayenne Coupe. With it being a newer vehicle, we weren't sure what was happening when we started experiencing issues. I contacted the service department at Porsche Northlake Charlotte and, to my surprise, was transferred to my former service advisor, Logan Pope. Logan immediately recognized my voice, which was refreshing, and it was a relief to know I was speaking with someone not only knowledgeable but also someone I had worked with before. He explained that the issue was likely due to a low battery in the remote. Logan gave me the information for the exact type of battery needed, shared that he had seen a similar situation with another customer, and then patiently walked me through how to troubleshoot the problem including where to position the key when the car wasn't starting. Because of Logan's guidance, I was able to successfully start the vehicle, and make it home where I had access to my spare key. I ordered a new battery and everything has been working perfectly since. Logan's professionalism, attention to detail, and ability to troubleshoot over the phone left me enormously impressed. I also greatly appreciated that Logan took the time to stay with me on the call until the issue was resolved and even invited me to bring my new vehicle in for service. It is clear that he truly values his customers, whether it's a small issue like mine or a larger one. This level of service reflects the culture at Porsche Northlake Charlotte, where employees are valued and in turn value their customers. I hope the owner and upper management sees this review and recognizes Logan Pope for the outstanding service he provides. I look forward to continuing to do business with this dealership and possibly trading for another vehicle in the future. Thank you, Logan, and all the important people at Porsche Northlake Charlotte, Thank you for valuing your customers the way you do. We appreciate you! Respectfully, Your Future Porsche Northlake Customer Chris Hill

Looked online, found a car I liked (2015 Audi Allroad). Went to check it out. After scoping out on…read moreGoogle I saw a small lot. Foreign cars, small lot. Sounded iffy to me. Especially for the price. Was already in the car test driving it when the owner had called to talk to me about my interest in it. I was impressed. Very impressed. They know these cars. This thing was clean. Very well maintained. 3 owners. Clean car fax. In fact all service was done by Harris, Hendricks Audi, and Hendricks Porsche. I will highly recommend. These guys weren't pressuring me to buy, nor were they trying to get me to spend even more. Simple, easy. Friendly Service. Seriously, without question I will consider these guys next time I want another car. Ask for Stephen, he will get you right! PS. The price I paid almost feels like I robbed these guys. I can say that since I have the car now! Seriously! Great prices! Check em out.

It's hard to find a mechanic you can trust. I have had two experiences with Harris, and these…read moreare world class guys. Another mechanic that rhymes with "Schelp Toys" blew my engine. I called Harris and arranged fro a new engine to be delivered. Before I got that far Harris tried to get me to go to the dealership because there was a chance that I could have the engine replaced for free through a warranty. They tried to save me $1800. I already knew the answer, and had them install the engine, and it was flawless. Ask for Parker, or Rob, both great mechanics and stand up guys.

Ted has done work on my car for @ least the last 10 years and my sons and my friends…read more And even my neighbors. Yes a Honest mechanic! I would say five star if there's more stars to add, we could .

i've had both of my cars serviced at Archer Automotive and had the most amazing experience. I'm…read moregrateful honesty and quick fixes.

I purchased my vehicle about two years ago and I highly recommend this dealership to anyone looking…read moreto purchase a car! I left feeling very confident in my purchase. The staff was very helpful and answered all my questions.

Dealing with Sam was a very pleasant experience. I would consider myself a high maintenance used…read morecar buyer because I generally have a few different unconventional requests from the dealer before I buy. Not only did Sam comply with my requests, he also gave me a fair deal for the vehicle. Three months later, my 2007 Ford Freestyle runs very well and I have had no problems with the vehicle. When we need another used car under $5k, we will go back to Four Seasons Auto to see what Sam has to offer.

I just purchased a van from here. The guy I dealt with could not have been better to work with…read more He let me take the van to my mechanic to have him look it over. My mechanic said it was a good vehicle at a very good price for the mileage (138,000) and mechanically had been well taken care of. I also ran a CarFax on the van and found it was never in an accident and had been serviced at the dealership with only two local owners. I was buying the van for my son who was not in town at the time I purchased it. They redid the paperwork so the van will be in my son's name before we took the paperwork to the DMV. I have purchased many used cars in my life and they are always sold "As-Is". So being very cautious and having read the online reviews, I would not have purchased without my mechanics OK or the CarFax. You never know what you are purchasing with a used car. Do you homework. Most of these dealers buy them at auctions and have no idea, the background or mechanical condition. It is up to you, to figure out what you are purchasing. I am very satisfied and pleased that I got such a good vehicle for what I paid for it. I would recommend buying from them as long as you do your part in researching the vehicle history and having your mechanic check it out.

Buyer beware: Learn from my experience…read more I spent approximately a month shopping for an SUV before purchasing a 2019 Chevrolet Tahoe from Cars99 in Wingate, NC on December 31, 2025. This vehicle stood out because the salesman, Mukesh, represented that the vehicle had been inspected and prepared for sale, including a tune-up and replacement of ignition components. Based on those representations, I felt comfortable purchasing the vehicle. Before purchasing the vehicle, I specifically asked what work had been performed to prepare it for sale. Mukesh stated that the vehicle had been inspected and serviced. I requested documentation to support his claims regarding the inspection, servicing, and parts allegedly replaced in preparation for sale. He told me he would speak with his mechanic and provide the information. After the transmission failed, I again requested documentation supporting the inspection and repair work that had supposedly been performed. He again promised to provide the information. Despite multiple requests, no documentation was ever provided. Within approximately 30 minutes of driving the vehicle home, the transmission began exhibiting problems. I immediately contacted Mukesh and explained what was happening. He told me that the vehicle had been inspected, that he had personally driven it, and that it was fine. He suggested that "maybe you are in the wrong gear." I advised him that I planned to drive the vehicle to the mountains the next day and that I was concerned about a breakdown. He again assured me that the vehicle was fine. The following day, while driving to the mountains, the transmission failed and became stuck in first gear. After arriving at my destination, I checked the transmission fluid and found that it appeared to be overfilled. I immediately notified Mukesh and informed him that I would be taking the vehicle to a Chevrolet dealership for evaluation. On January 2, I took the vehicle to a Chevrolet dealership in West Jefferson, North Carolina. I was advised that the transmission required replacement and was given an estimate of approximately $8,200. I immediately informed Mukesh of the diagnosis. His response was, "Of course the Chevrolet dealership will charge you $8,200. My mechanic will do it for $4,000." I ultimately obtained additional estimates and had the transmission replaced by an independent repair facility for $4,923.61 in an effort to minimize my damages. The repair facility documented that the transmission was overfilled and later provided a signed and notarized statement expressing the opinion that the transmission condition existed prior to my purchase and would not ordinarily develop within approximately 30 minutes of normal driving. I attempted to resolve the matter directly with Cars99, sent a formal demand letter by certified mail, filed complaints, and pursued legal remedies. On January 12, when I personally delivered a copy of the repair invoice to Mukesh, he stated, "It is OK. I didn't make any profit on this vehicle and you fixed it so it's OK." During that same visit, Mukesh stated that a mechanic had inspected the vehicle before it was sold. However, he refused to identify the mechanic or provide the name of the business. He called the mechanic on speakerphone and allowed me to speak with him. The mechanic initially stated that he had inspected everything and checked all fluids. When I pointed out that the transmission had been overfilled, he immediately changed his statement and said, "Oh, we didn't check the transmission." The mechanic also refused to provide his name, business name, or contact information. After more than six months of trying to resolve this matter, I remain responsible for the cost of replacing the transmission. I encourage anyone considering purchasing a vehicle from Cars99 to obtain an independent pre-purchase inspection before completing the sale. A.Gonzalez

Excellent Customer Service. Best selling vehicles in…read moreCharlotte area, Clean Title Ready to Go.

Every person there was kind, helpful & knowledgeable. Buying…read morea car is scary ... these are men you can trust!

I have never had such a good experience as I did at Journey Scott and his staff made buying a…read morecar stress free and even fun I can't say enough about them and wouldn't go anywhere else

I wanted to wait to post a review until a bit of time had passed and I felt confident everything…read morewas okay with the vehicle, no surprises, and also didn't want to jinx it. But we have put serious miles on it since and it's been a wonderful ride! I normally wouldn't post such details online but for this review I think it's important for consideration of others when buying from All City Auto. I was looking for a very specific type of vehicle across several states, a Porsche Cayenne GTS, even considered flying out to Vegas to look at one. My previous Cayenne got flooded in Hurricane Helene so on top of looking for the right vehicle we had our concerns of water damage for the next vehicle, we didn't want to purchase what we had just lost. This is a beautiful beast of machinery that runs so smoothly! Our travels span several states regularly and we've had no issues whatsoever. Now for the sales experience, I truly appreciate how smoothly everything went and it's actually one of the reasons we drove out of state twice to finalize our decision. The GTS is a very specific model and there aren't many in the used car market at a given time to choose from, especially considering the certain features we wanted. There was no pressure to purchase this vehicle. We were offered the freedom to take what time we needed to drive it and really get comfortable inspecting every square inch without being constantly hassled regarding whether we liked it or had made our decision. The high pressure sales/oversight literally pushed us away from two dealerships, sending up red flags due to urgency of purchase. All City did not do this which helped us feel at ease in making an informed decision on such a large purchase. When we came back for the second time a week later, having been to several other dealerships, our mind was pretty much made up. We test drove the vehicle again just to be sure, asked all our remaining questions and finished out paperwork by early morning/lunch time. Such a smooth transaction, other dealers could certainly take note. This is the experience people want when purchasing a vehicle, no amount of spamming text messages or phone calls are going to convince someone to spend this kind of money on a vehicle. Either we want it or we don't. High pressure sales aren't the way to go, especially in this day and age, if anything (and especially in our case) it's a turn off. Thank you All City! Truly a stand-out experience in what is often quite a cumbersome endeavor.

We went with our 19 year old son to purchase his first vehicle. Our initial purchase experience was…read morewith Mario, who was friendly and efficient. However, after the sale things went downhill. After only sixteen days, the nightmare began. To date we have documented 28 non-consecutive days use of the vehicle and 93 days of the vehicle being out of comission and at our trusted mechanic's shop (where it still is). The ownership has told us that we "waited" too long to let them know there was an issue and we basically now have an $11,000 paper weight to decorate our driveway with when/if we get it home (not to mention the over $4,000 in repair work we had to have done to get other issues put right. In my opinion, I would not do business with these people again as they are unwilling to do the right thing and work with us to resolve the issue in a mutually beneficial manner. Do yourself a favor and go somewhere else.