We cannot think Carolina auto warehouse enough! Christina worked with us, and she was absolutely…read moreamazing! Super funny, and probably best of all has the sweetest dog ever! We felt really safe in our car, which is so important to us since we have a four year old son! I was explained every step of the way what we were doing, and also what our coverage entailed, which was so helpful! This is such a great place to buy a car, I could not recommend Carolina auto warehouse any higher!

2 Thumbs UP! My…read morebuying experience with Carolina Auto Warehouse was as close to an enjoyable car purchase as it is possible to get. I am 65 years old, they are only the 2nd dealer I would ever say that about. Each member of the family operation I met was genuinely very friendly and pleasant to work with. They actually came down $2500 on what honestly was already a fair price. And this at the tail end of the used car price markup craziness to do with the covid pandemic. They also arranged to have me picked up from the Charlotte airport, a good 30 min from their dealership. I was heading home on a 600 mile drive Immediately after doing the final sale details with them. Knowing this, Justin and Christina went out of their ways to accomplish as much of the paperwork and sales finalities over the phone before I even left to fly to Charlotte. I highly recommend CAW and I'm sure you'll be as impressed with their efficiency, friendliness and honesty as I was. Yes, I actually said that about a car dealer. I would not hesitate to fly another 600 miles up to Charlotte to get another vehicle from them. Bruce in Melbourne, Fl

Had a great experience, Benjamin Bartela was a knowledgeable and upfront sales person. He did a…read moregood job getting me a good deal I would recommend him.

Highly recommend Jeff/Mike/Andy for your car buying needs. Everything was so simple :). Appreciate…read morey'all A+++

always great service when i come to this dealership and alw understanding. thank you wyatt for…read moregetting me in on a tight window and thank you andy for your service!

Purchasing My 2025 Honda Accord Hybrid Touring at Honda of Concord!…read more From the moment I arrived at Honda of Concord, I knew I was in good hands. I worked with Jim, my salesman, and Joy, my finance manager -- and both of them made this one of the smoothest, most professional car-buying experiences I've ever had. Jim was outstanding from start to finish -- friendly, knowledgeable, and completely focused on making sure I got exactly what I wanted without any pressure. He explained every feature of the 2025 Honda Accord Hybrid Touring in detail and made the entire process quick and straightforward. It was refreshing to work with someone who truly values customer service and respects your time. Once it was time to finalize everything, Joy stepped in and made the financing process just as seamless. She was professional, transparent, and explained all the options clearly so there were no surprises. The paperwork was handled efficiently, and I was in and out in a short amount of time. The whole experience was fast, easy, and enjoyable -- no stress, no hassle, just a smooth purchase from beginning to end. The Accord Hybrid Touring drives beautifully, and the team made sure everything was set up perfectly before I left the lot. If you're looking for a dealership that delivers excellent service, honesty, and efficiency, I highly recommend Honda of Concord. Huge thanks again to Jim and Joy for going above and beyond -- they made the entire process feel effortless!

Our family had a great experience working with Steve Porter and his sales team at Subaru Concord. I…read morehighly recommend purchasing a car from this dealership.

Salesman Brandon was great. Not pushy, very informative and completely honest. Service department…read morewas great as well for our first scheduled maintenance. HOWEVER, the General Manager was a total jerk. He should not be working for Subaru. He got on my case for turning off the rear collision system because we had a problem with it backing into our steep driveway. It would slam on the brakes and shut the engine off while I still in the road. He was so rude I traded-in my 2025 Outback just to get away from Subaru. No more Subaru of Concord for us again.

We are from NJ and came down to help our son purchase his first new car. Victor, who greeted us at…read morethe door and worked him through the deal, was FANTASTIC! There was no pressure from anyone we spoke with, and they were all so kind and professional. This is a FAMILY dealership, not a corporate one. They know how to treat their customers. If you are looking for a new Hyundai, I would suggest Modern.

The service team was amazing with getting me in for my oil change and my recalls…read more Whitney in the sales side was FANTASTIC at helping me set up my Bluelink and was super friendly throughout the whole process Thank you Modern!!

Had a great experience buying my new K4! James Lawrence was awesome and very helpful!…read more Transparent, kind, knowledgeable and respectful! The process from end to end was great! I HATE buying vehicles and Hendrick Kia help change that perspective. Thank you for all your help! Lauren in finance was great also!

We had a very good experience with Zach today (no high pressure sales tactics)-- he was very…read moreknowledgeable and accomodating. We purchased the right car that checked all our boxes at a price we fealt was reasonable. We would do business with Zach and the team again. Everyone from the moment we arrived until we finished the deal with Andrew was friendly and customer-focused with great knowledge of their products and services.

This was by far the best experience I ever had purchasing a new car. Keri and staff made us feel…read morelike we have known each other for years and was part of their circle of friends. This will be my dealer for now on. Thank you! Jason Thrift

Terrible communication, not negotiable at all, gives very small discounts even when coming in with…read morecash, stay away.

My husband brought his truck here for routine service several months ago and ended up being charged…read moreseveral hundred dollars for ROUTINE MAINTENANCE and minor things that should have been covered under his warranty. They didn't check the warranty nor check with him before performing services that added on costs. We've called several times after learning that his warranty should have been honored and should have covered the services he was provided. Each time we have been denied reimbursement or any sort of reconciliation. My father also has gone for oil changes here in the past and stopped because there was always some sort of issue. Terrible service and terrible customer service at that.

Absolutely the worst service experience I've ever had at a Cadillac dealership…read more I originally came in for a simple oil change and after sitting there for nearly 2 hours, I was told I needed a wheel alignment. I agreed to it, only for them to later come back and say their machine was broken and I would need to return another day so they could use a different machine. Mind you, I drove an hour to this dealership. To make matters worse, I explained to the service advisor that I had an important meeting and needed to leave, yet he still moved at an unbelievably slow pace while I waited another 30 minutes just to cash out and leave. During checkout, I also mentioned that I had a GM rewards offer for my oil change that I wanted to use. I was told I couldn't use it, and at that point I was so frustrated I just told them to forget it. After paying, nobody even brought my car around. I had to go searching through the lot to find it myself. Then when I finally got in my vehicle, they had left all the plastic coverings and trash inside the car for me to throw away myself. Poor communication, wasted time, lack of professionalism, and zero sense of urgency. Completely unacceptable experience from a Cadillac dealership. I will never return for service again.