I needed 7 new shutters and 4 vertical blinds for my house. I contacted Custom Wood Shutters &…read moreBlinds whom I had first done business with back in 2006. Eron came to my house, explained everything thoroughly, helped us with fabric color selecting, and gave us a very competitive quote. So we placed the ordered. It took a few weeks for the custom shutters and blinds to arrive. Mark did both the shutters and blinds installation in a few hours. The shutters and blinds look great. I highly recommend Custom Wood Shutters & Blinds.

We had a wonderful experience with Custom Wood Shutters and Blinds. The consultation was…read moregreat--very personable and knowledgeable, which made the whole process feel easy and stress-free. Throughout the project, the team kept us updated on the progress, which we really appreciated. Everyone we interacted with was endearing, polite, and genuinely cared about making sure we were happy. The final products are excellent and have completely elevated the look of our home. Highly recommend!

One of the best decisions we made when moving into our new house was contact A Blinds. Josh…read moreanswered our call right away and scheduled an appointment to come over and show us shades and blind options, thoroughly taking his time and offering his suggestions based on our house decor and windows. He was very patient with us and all of our questions and took the measurements for us - which is a huge time saver and stress relief when you don't have to do it yourself. After about 3 weeks, our blinds were ready and Leo came over to install. Leo was also very patient and made sure we were 100% satisfied with everything. I would highly recommend them, as they're a local company, manufacture locally, are quick to respond, offer a fair price compared to big box stores, take your measurements, and do an excellent job with the install themselves.

After a thorough selection process we chose A blinds. Everything went smoothly, from scheduling the…read moreappointment, selecting colors and styles and scheduling installation.The blinds were beautiful. Impressed my wife and myself. The staff really listened to us and strived to provide the best match of curtains/blinds to our home. This was the cherry on top to our long remodeling process.

I got new blinds. I was due to get replacement windows and they wouldn't do the installation if…read morethere were blinds on the window. Eric arranged for Johnny to come the day before and take down all my blinds, and then he came back and put them all back up. Eric kept me updated the whole time. Consummate professionals. Nice to know that there are still people like that.

Recently remodeled our kitchen and wanted a new shutter for the window. EJ's was quick to reply to…read moremy inquiry through Yelp. Johnny brought out a bunch of sample products to review and we found a great style that fits our needs. He walked us through the options and made reccomendarions that help match our style and ensured privacy. Eric kept us up to date on the timeline regularly, from hire through installation. Just a great product and experience from start to finish. We definetly hire them again for future needs.

TLDR: Future customers should be aware that if they are seeking multiple bids, conducting extensive…read moreresearch, or using modern tools to help evaluate design options, their experience may differ from what they expect from other vendors. During our consultation, I felt uncomfortable with how defensive the conversation became when we discussed obtaining multiple bids and comparing options. For a project of this size (34+ windows), I believe it's reasonable for homeowners to ask detailed questions, compare vendors, and carefully evaluate products, pricing, and installation approaches before making a decision. Rather than helping us understand the differences between available options, the conversation felt increasingly tense and dismissive, particularly when discussing our use of AI generated visuals to help refine the design direction we are trying to achieve. After scheduling a consultation, Gina later that same day decided not to take on the project, which is certainly her prerogative, and I appreciate that she communicated that before any work began. That said, the experience left me with the impression that questions, comparison shopping, and our personal decision making process were viewed negatively rather than as a normal part of a significant home investment. Future customers should be aware that if they are seeking multiple bids, conducting extensive research, or using modern tools to help evaluate design options, their experience may differ from what they expect from other vendors.

Gina deserves some sort of award for the patience she demonstrated over the course of the year it…read moretook us to make a decision. She was personable, took the time to understand my style and always gave feedback/recommendations without ever pushing us in any direction. I had several home consultations with other vendors but Gina was the only one who truly took her time with us. You get what you pay for in terms of personalized service and results - both she and her installer John are wonderful to work with. Thank you Gina!!

Budget Blinds of Tustin exceeded our expectations. The products are of high quality and they have a…read morewide selection to choose from. We ordered top-down/bottom-up cellular shades for my home office and dining room and regular shades for a small window above our kitchen sink. Kaylee was the consultant we worked with. She was personable, positive, friendly and provided superior service. She communicated well every step of the way and set the right expectations each time. She brought several samples/swatches and left them with us to give us the chance and time to see how it looks during the day and at night. What impressed us the most was when we had minor issues on our dining room shades (it felt heavy when pulling down), Kaylee relayed the issue to the owner and the manufacturer's rep to figure it out. While it took some time to get it right, they were in contact with me each and every time which we greatly appreciated. And they made sure that we were happy with the final product. TBH, compared with a few vendors we used for our remodeling project, Budget Blinds was "the only one" who kept us abreast of what was going on and provided updates. The other vendors we hired, I had to track them down, and some didn't even reply to emails. They did not care because they were already paid. I highly recommend Budget Blinds of Tustin for high quality and fashionable window treatments. Andrew & Megan Ewing also own Budget Blinds Mission Viejo. Thank you Kaylee & Andrew for an outstanding experience!

I'm a realtor. Please don't use this place. They will not get the job done in time for you. I've…read morecalled multiple people now, it's been 3 weeks, nothing was getting done. So disappointed. Please don't run a business if you can't run it.

Updated Post Mar 2025 -- Want to give it two thumbs up to the Installation Manager, William, and…read morethe installation crew for helping us resolving technical difficulties with the blind. The installation crew fixed the issue, conducted inspection on all the blinds and provided further guidance to prevent future difficulties. Posted Aug 2024 -- Excellent blinds definitely lives up to its name! Products are of good quality and whenever there are any questions or issues the Service Team is quick at responding and have excellent resolutions for the findings. Both install and repair technicians are very knowledgeable. Highly recommended!

I am updating my review about my experience with Excellent Blinds. Andy, a new manager, very kindly…read morefixed my concerns by repairing the drywall damage and providing me with a pole to open and close my new blinds. I appreciate his help.

Great service and they found me similar drapes and curtains that I wanted for a better price…read more It did take some time for them the contact me back but patient is a virtue when they got the best price in the county.

Very happy with the quality and service from Kim's drapery. I asked Kim for a quote because of all…read morethe past projects on their yelp site, which gave me a better idea of what she can do and what I was looking for. I was specifically looking for drapes in the modern organic aesthetic and Kim came prepared with plenty of options for me. Reasonable prices. Around 45 days from order to install. Professional installer. Highly recommend.

The pulley cord for my roller shade broke. I found M&R Repair Center on Yelp. The reviews were…read morefavorable, so I contacted them for a quote. Lucy (the owner) responded promptly, especially on a holiday weekend! The price was reasonable and I scheduled an appointment. On the day of the appointment, Lucy kept me informed about her estimated time of arrival. She arrived on time. Upon reviewing the problem with my shades, she recommended a chain instead of a replacement cord. She explained the chain would last longer. The installation didn't take long and I was very happy with the results! Lucy was friendly and so easy to work with! I highly recommend her.

I am very pleased with the service I received and would highly recommend this business. So many…read morepeople I contacted didn't want to repair my blinds-- they just wanted to sell me new ones. I did have to wait a few days, but Lucy came when she said she would. It turns out the mechanism in my Roman wood shade was the problem. It was broken and they no longer manufacture that type. She asked me if I would be interested in having her fix it with a pull string. I definitely was because it saved me a lot of money and hassle. It looks good and works well. She also repaired a disconnected shutter slat on my plantation shutter and gave me a one year warranty on both jobs. She did the work for the amount quoted and was pleasant and professional. The repair was not cheap, but it was reasonable and I'm happy. I won't hesitate to call Lucy back if/when I need other window covering repaired.

First time contacting Ralph via Yelp and this was the response I received for asking his next…read moreavailability. I was literally about to call him and ask him to come and repair my blinds but he sent me this text that turned me off... im like why the in Heck would you say this type of comment to a new potential client? I understand my repair job might not be worth it, but im a person if im satisfied, I leave 5 stars both on Yelp and Google to help the small business owners even though they never even mention it. Literally, I was going to hire him and he sends me that response saying Im playing entertainment with his time comparing quotes?? My goodness,,, i dont know why you would say that to a customer, that is the worst customer service experience i encountered in a LOOOIONG time. I hope you rethink about sending your negative feedback back messages to your customers! Just saying..

I contacted Ralph on Friday afternoon and was quoted with an availability immediately for the day…read moreafter - Saturday afternoon. He was very prompt and made it in time as expected. He was very responsive and was very professional. Once he understood what was needed where I needed 11 blinds in total to be installed, he worked on it very efficiently and got it all done within a reasonable timeframe. I appreciate the quality work he was able to provide by installing my blind shades and would hire him anytime I need help. I would recommend Ralph to anyone who asks for a reference. He is amazing! Thank you so much Ralph!!

So far so good! The Awning Company was a referral from a…read morevery trusted friend and neighbor. Received an instant quote today and placed my order. Very professional company. Top-notch sales rep, Preston. 4-6 week delivery/installment projected. Looking forward to the great upgrade their product & service will bring to my home/home life. Don

I am very satisfied with my awning installation for our kitchen popout. First, Mike B. Was a great…read moreand extremely knowledgeable representative for AC. He was very clear and concise and had great answers to questions or provided access to things that weren't clear. He obviously had a lot of experience and was able to help hone in on the right solution for what we needed. The installation was really quick and the installers were polite and cleaned as they went along - very conscientious about doing good work. This was very meaningful and made a big difference to set AC apart. The only less that optimal things I would say Is that it took a very long time from order to installation and there was very little follow up after the order was placed - I had to call to get an update status and coordinate scheduling. Although not a deal breaker, I would have loved just a bit more info for planning etc. Finally - as with everything that is actually good quality, the cost was not super low. This is expected and if you can get good quality work for a bit higher price... well this is worth it in my opinion. Thank you AC!