Got the teriyaki wings! Flavorful, even though the presentation has changed a bit over the years. Was able to use the website to order for pickup and the order was ready 10 minutes after I arrived. Service is prompt as always and the relaxed atmosphere while you wait for a takeout order is a nice touch. All menu items are very good and I recommend a visit next time you're in the area. read more

Used to Love this place when Jackie still owned it. Ever since he sold it to the new owners, i couldnt be bothered to ever go back. Food was poor quality, not even sure it was the right meat. Smells funny in there. My Star Rating System, since there cant be a 0 stars, I rank my decisions to eat somewhere again as: 1 star - if someone else buys it I won't eat it, I would rather go hungry. 2 star - if I'm hungry, no other options are open and someone buys it - I would consider eating it 3 star - I'm ok with eating it as long as someone else pays 4 star - I will eat again and pay for it and be a semi-regular customer 5 star - I will travel for good food and pay good money and be back on a regular basis and maybe even pay for yours just so we can go read more

Really disappointing. Used to be so good. Their jump shrimp was all breading. The shrimp was the size of a nickel. Total waste of money. Will find another resturant. read more

AVOID THIS PLACE LIKE THE PLAUGE I am a Hampton native and go above and beyond to support local businesses over franchises for the sake of keeping mom and pop spots up and running in my city. This is what I do know, and the reason I'm even posting this review to begin with. I work on the Air Force Base and my children both work very very hard as well, and as we all know food and nothing else for that matter is cheap these days so on a Friday night when the only thing I ate today was a week old piece of birthday cake that was left in the fridge at work because we were so busy, I don't find it unreasonable to order some Chinese food. Even though Good Fortune is more expensive than a lot of other Chinese places I used to frequent there during prior ownership, and it was soooo worth the money when you wanted to splurge. I make it a point to not be too hard on folks that work their butts off for a living because my family knows the feeling. That being said we work very hard for the money we make and if we want a Friday night where we pick up some Chinese food and relax, I feel like it's warranted, and should be respected as such. My son went to pick up the food. He ordered the shrimp dumplings, which he said were so rank he wasn't able to eat them, he said the chicken on the stick was tolerable at best, and the lo mein tasted of nothing. I was a little bit sketched out by my food by the looks alone, so I waited until he formed his own opinion before I said anything about my food on the off chance that he liked it, but my food was deplorable and he reported to me the same without my influence. I ordered the hibachi steak and chicken with vegetables. It comes with zucchini, broccoli, and there's a little bit of onions in there, and the fried rice is literally just fried rice, there's no vegetables or anything in it. It's just it looks like brown rice. The steak was undercooked, and I don't mean undercooked like rare, it was over tenderized, in a process called "velveting" to where it didn't even have a steak texture anymore. It's just like a blob of fat chewing on it. The chicken, which, ordinarily, I expect to be a little bit overcooked just for the whole due diligence of public safety thing that I don't necessarily mind, it was the same texture as the steak. There was no meat texture there to the protein and I spit the first couple pieces out. The vegetables were undercooked and I don't mind cutting up my food. but ordinarily when I get something like hibachi, I don't expect to need a steak knife to cut it up. The size of the vegetables were huge (I don't mean portion, I mean, not even taking the time to cut them into bite sized pieces to eat), and honestly after the cooking of the meat, I was afraid to eat any more of the vegetables in the event of raw chicken and cross contamination. The broccoli and the zucchini were still completely raw. Icing on the cake, for my son and I the total came to over $50 and I called Good Fortune and told them ( so nicely it was almost apologetic) that my son was able to eat the chicken on the stick and some lo mein but I wasn't able to eat the 15- $20 hibachi container of stuff that I got, the shrimp dumplings were so rotten fishy my son couldn't eat them and the spring rolls although they were vegetable spring rolls, tasted like straight fish. Check out the photos, my hibachi dish was 17.50 before taxes alone. I told them that I was willing to pay for the items that we took more than a couple bites of but wanted to return the food we could not eat. I wanted to return for a refund and was willing to drive the food back up there. A Gentleman answered the phone and as soon as I stated what was happening, he immediately handed me off to a female who stated her name (after I asked) was Aimee or Amy .., And she was "polite" enough to just tell me that we ordered the food online we took the food home (uh- isn't that how Takeout works?!) and that I just shouldn't come back for a couple months. If ever. Her words, not mine. No refund and don't come back. Raw meat, raw vegetables, food that is not supposed to taste like fish but does, and charging an arm and a leg for complete crap food at the cost of people that are living paycheck to paycheck and just wanted a nice Friday night off before the holidays. Good Fortune can kick rocks. I'd been going to the original Good Fortune for 20 years. These folks should be ashamed of themselves not just because the food was trash but because their customer service was deplorable. Ordinarily, I probably would've slept on this before. I posted a review of this magnitude, but I also want documentation in the event that I'm sick tomorrow and wind up in the hospital from food poisoning. Happy holidays while I eat my PB&J. read more

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Giving 5 stars for my review update! I went to lunch here yesterday and found the restaurant very peaceful, clean and quiet. No loud music, yay! I was seated promptly by the server and ordered hot sour soup and hunan string beans. Let me tell you that soup was so hot, fresh and delicious! By far the best I've ever had, 10 stars!!! String beans were good too! Service was prompt. The only negative thing I have to say is my server was young and very socially awkward but that won't detain me from returning for that stellar soup! read more

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Use to be great but food was sorry last time we ordered from there. Well thought we'd give it another try since they had gone down hill. Now after giving a second chance arrived to pick up order with email confirmation and they say they don't have one. My guess is if the service sucks this bad the food probably still sucks. I'm sure it won't be long before that's just another empty store front in Willow Oaks. read more

This week I had the pork fried rice. Now, for me, this is a staple of Chinese food. It was really nice. Tons of pork, onion, carrot, egg. We enjoyed it, and later added some grilled meat to it as leftovers. read more

The food, EXCEPTIONAL. The staff, horrible. Staff does the bare minimum. The food however, makes up for all the staffs excuse me can I have do you have a containers specifically for the gravy and a top for this short comings. They're not "nasty," or mean, just inattentive once you order, and while you're eating. Because every time I've patronized this establishment, the food has been good, the staff's shortcomings are over looked. Perfect example... I've eaten, set my food aside, found this site after I'd eaten, fount the restaurant on the site, wrote, edited and posted this review, and not ONCE, have I seen my waiter. So, it plummeted after the bill came, when I asked for gravy and fried rice to accommodate the egg foo yung pattie's I didn't eat. An up charge. No big deal. No one asked for peas and carrots in the plain fried rice. This is the FIRST TIME I have ever not left a tip. Star bump for sure. Tragic that the service level doesn't match the food level and quality. read more

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Ordered the family dinner only received 1 item out of 3 meals. Was never called or notified. Uber dropped off 1 meal. I called to find out they were out of the other items and couldn't even let me know. I would also have to request a refund, they couldn't refund me. Unhappy starving family 45 minutes later plus the expense and tip for 1 meal is insane. read more

This used to be my favorite restaurant a few years ago. The last time I visited the area which was in 2019/2020 the guard was excellent. I was in the area for a convention and was looking forward to enjoying a meal here. The host/owner whoever she was had a nasty attitude. I was barely in the r restaurant two minutes when she approached us in a badgering manner asking what we wanted to drink without even giving is time to settle in. I ignored her attitude and asked her to give us a few moments. Upon her return we ordered sodas and egg drop soup. The soup actually looked like they just literally cracked raw eggs and dropped it in like warm water. I should have taken a photo, but just looking at it made me nauseas. Told her we did not want it and I inquired was the establishment under new management and if so when did the change occur. Because I did not understand her, I repeated my question. Her response was, "I told you three years." Once again her attitude was horrible. Because I knew the reputation of the establishment of the previous owner, and I was looking forward to having a good meal (based on previous experience), once again I tuned out her attitude and placed my order. However, after placing our order, it sounded like her and the chef were in a full blown argument-not sure of it was because the soup was returned, but after a while we decided to leave. Long story short. I'll "NEVER STEP FOOT IN THIS PLACE AGAIN". They deserve 1/4 of a star. Greatly disappointed in this place. This confirmed my belief of never supporting a business when the parking spaces are empty. I would not take a mutt of the street to this establishment. I'm not exaggerating. Not sure if the previous owner is still alive, but if he is, he more than likely regrets selling that business along with its name to the current owner. I'll highly recommend boycotting this place and will advise you to take your business somewhere else. read more

TERRIBLE customer service! Owner called me and told me to 'fuck off' because I didn't pick up my food within 5 minutes. They called me from different numbers, 8 different times. THEY WILL HARASS YOU AND IF YOU DON'T PICK UP THEY WILL KEEP CALLING. PLEASE do not ignore the bad reviews. This place deserves to have no customers whatsoever. read more

A year ago I gave it 4stars nope not now! I heard the owners have changed and you can definitely tell!! I ordered egg drop soup, wonton soup and an order of chicken teriyaki. Got home and why are the soups orange? The soups didn't taste right and the wontons weren't very good in the soup either. Now the chicken teriyaki smelled delicious but to taste it was very cinnamon and were "fried" and were blackish. Will not be going back. read more

This place is rlly rlly good they have homemade egg drop soup and I got the spicy garlic chicken, it was full of flavor and I definitely recommend read more

Wow what an experience and not even a good way.... After a high school basketball game, my girlfriend and I wanted to stop and grab something to eat. Since we were in the area she suggested her FAVORITE Chinese restaurant, Good Furtune. Cool, let's go - I've been craving sweet and sour chicken anyways. Get there and instantly my girlfriend points out their achievement Over the years. 8/100 top Chinese restaurant in America! Ok so now I'm' super confident that the food will be bomb. The lady at the counter seated us and gave us our menus. Upon looking at the menu, my girl begin to go back memory lane about this place. How when she was younger she had a birthday party there. That the staff has always been amazing. So forth and so on. It was a joy to see this kind of happiness on her face. Unfortunately, it went away after receiving our food. We ended up ordering 2 entrees and an order of the shrimp sizzling rice soup. Now granted every restaurant is different. But based off the name of the shrimp sizzling rice soup we expected one thing and got something TOTALLY different. It seems as if it was the seafood delight. We asked the lady if this was the right order and she confirmed that it was correct. Ok My entree came out first and boy, are they generous with their portions. After waiting another 10-15 minutes my girlfriend's order came out. Now let's be clear - my food was AMAZING! However, my girlfriends entree was beyond disappointing. The plate was cold. Her rice was stale and tasted funny. The broccoli was completely raw. 100% not edible and not up to par with anything I've had at ANY restaurant. HERE'S THE FUN PART: After a few minutes of picking over her food. I could tell it was time to go. I asked the lady to come over to discuss the quality of the food. We explained to her that my entree was good but the other entree just wasn't up to our standards. The lady never acknowledged our complaints, but instead walked away. Ok. Maybe she's going to get a manager? Nope she comes back with ticket in hand, demanding us to pay. Wait, but what about the entree we didn't enjoy? Are you not going to address that at all I KNOW every establishment is different, But a majority of establishments that I've dined at 1.AT LEAST asks if they can re make the food OR 2. offer a different option. Or some will actually exclude that portion of the meal if you're completely unsatisfied. Something. Instead we were told that because we are dining at an Asian restaurant that we were trying to skip out on our bill. That "YOU" people always want to complain about the food. If we don't like Asian food that we shouldn't eat it. How we would NEVER go to an American restaurant and do this. Wait a minute....maam WTF are you even talking about at this moment? Did you really make this into a race thing? Ma'am I don't give a flying f*ck if this was an American, Latin, Italian, Greek, or whatever restaurant. I am a FOODIE! Don't play with my food or my stomach. No matter what restaurant I dine at. If I don't like the food, I'm letting that establishment know. You would think at this point we said we're not paying After a few more exchanges we asked if we could pay for my entree, and even the "rice soup." However, I just cannot see myself paying for something that is completely untouched. Nope. She calls the police instead. Lies and said that two people are trying to leave without paying ‍ Of course I knew at that point what the outcome would be. The police will arrive and say it's nothing that they could do because of course it's their establishment... blah..blah..blah. At this point we should have just fucking skipped the bill. (Not really but damn) The only thing I could say at the end of it all is you escalated this to a much bigger problem. Not because you called the police but because the lady (which she claimed to be the MANAGER lmao) really tried to play the race card. In case you didn't notice ma'am, we are Black AND gay. I really can't discriminate against anyone As a manager why would you want ANY customer to have this kind of experience? Hold your L and just accept the fact that the food your establishment presented just wasn't good. Even after this I will say - I feel sorry for this lady. You can tell she's probably had some terrible experiences here in America. Again the Black lesbian get it. But please, please, please don't project your anger and frustration out on someone who just wanted to support your business. Needless to say, we DID NOT leave a tip ‍ read more

I ordered Chow Mein online, except one thing and got something completely differen. when I went in to talk to them about it they said it was chow mein and that they'd do nothing to fix it. needless to say I don't think I want to go back. read more

Good Fortune - What I was expecting - Chinese Near Me - Hampton, Virginia

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This is my favorite Chinese delivery place in Hampton. The portions are huge so my boyfriend and I share ome combo meal for dinner. We love their orange chicken, sesame chicken and their chicken wings - OH MAH GOSH, SO GOOD. Their cream cheese rangoons are also pretty good too. Always hot and still crunchy when they arrive to our apartment. Oh, and did I mention they have an app to order off of? AN APP GUYS. This is happening and I am totally happy about it! read more

The food was absolutely horrible. It tasted old and refried on the sweet and sour chicken. This place is not the best Chinese food at all. I will never come back there ever. A long time ago I went there and the food was okay, now it is trash. Don't waste your money! read more

Been coming here 20+ years and never had a bad experience. Highest quality food in the area, easy, and this quality has NOT changed with the new management. Still as great as ever. read more

My first and last time. Called and someone just said "hello" then hung up. Called back and asked is this the Chinese restaurant? Got home and the order was wrong. No utensils or napkins. Juice spilled all in bag. Called back to ask and was yelled at and hung up on. Went to the store to return order and was calm. I simply asked to show me where on the menu it says what she was describing. She was wrong and the menu said it clear as day. She also said I was banned from coming again then was calling me out of my name and told me no refund and call the police if I wanted my 40.00. Called the police, waited an hour for them to tell me it's a business transaction so it's a court matter. read more

Pretty good Take out spot. Food is delicious and with very large portions. I placed our order online and it took a while. I also wish the online menu had some sort of description to dishes that aren't self explained. The special noodle soup did not have a description but it comes with crab, shrimp, chicken, pork, and beef and plenty of vegetables. We will definitely order again. read more

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I've only eaten there once and from what I've experienced it's absolutely amazing the food is really good to be Honest I had the Thai noodles and I think I had the dumplings from what I remembered but the food was really good there delicious Chinese food It is very good read more

Since this restaurant changed ownership it has gone deeply downhill. Try Number One Kitchen for takeout instead.

The worst Chinese food I have ever purchased. I will never go there again. Fried chicken was dry as heck. fried rice was white rice with a little soy sauce sprinkled on top. Burbon chicken was also dry. The restaurant was empty on a Friday evening which should have been my first clue. Don't waste your money on this place. It sucks read more

Ordered fried dumplings, shredded pork dish and house special won ton soup. How disappointing the fried dumplings were, basically lazy made looking like a flat ravioli fried with little taste. The shredded pork dish had no shredded pork, some slivers of pork with plenty of veggies. The house special won ton soup had small slivers of both pork and chicken, nothing like the large slices previously. The won ton skins were tough, broth did not taste from scratch, very yellow. Lots of veggies and very few shrimp. Will not be returning. Miss the previous owners in the kitchen. January, 2022 read more

The service and the food is always good. I haven't been able to dine in during Covid but they have a great take out menu and the food was packed to stay warm. They are friendly and fast getting your order ready. Hope to return to dining in soon read more

I order chicken wings today and it was delicious and the service was great they being nice read more

Was missing food and called them and they tired to gaslight me saying i didn't order it even though receipt says i did, didn't want to offer refund and real nasty on the phone. read more

This is my go to spot for take out Chinese food in Hampton. I've tried several dishes and the quality of their ingredients is very high compared to other Chinese for I have had in the area. The food had always been tasty and the protons generous. I have tried several topical dishes, Chicken with Green bean or Broccoli and their Crispy Beef is one of my favorites. Everytime I have placed an order it had been ready quickly and I've never had to wait more than a couple minutes. I haven't eaten inside before but they have terrific lunch boxes and there appears to be plenty of space. read more

This is the second time I've ordered from this restaurant. The first time I got the Korean Lunch special with white rice and kimchi California roll and a shrimp dish and it was wonderful. This second time I did the same methane order to door Dash it looked like someone just literally threw the food in a container and it was late. The Door - delivery driver apologizedAnd told me the people are very rude to her. When I called asking Who is she complained to the manager that answered the phone said that they were too busy to tell the driver that they didn't have kimchi and that the order was made wrong. Because of that stank attitude I definitely recommend people not go to this restaurant. Here's the pictures as proof. read more

Good Fortune - Chinese Near Me - Hampton, Virginia

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I just ordered schezwan chicken and it was delicious. I do believe this restaurant has the best egg rolls in the area. The only thing I would recommend changing is the cleanliness of the place. Restaurants have to really make a strong effort to keep their space clean. The young man who brought the food from the back had on a white shirt that was dirty. The woman behind the counter was not friendly nor did she try to be. She was annoyed with me because I didn't have a menu when I ordered. I couldn't remember the name of the entrée. She was not helpful. read more

This restaurant has gone down hill since the new owners have come in. The food quality and taste has diminished. The customer service is terrible and they are charging more for their food then what is priced on their paper menu and website menu. I questioned the woman working behind the counter and she said they haven't updated their menus. It seems like a scam! My meal should have cost $22.95 plus tax but she charged me $30.36. When I asked her about the difference in cost she said they increased the menu prices. I will not be going back. Just know that when you order from their menus you will be charged a different price! read more

Unfortunately I would not recommend this establishment on the basis of their food. The Lo mein was okay however that's about all the positive things I have to say. We also ordered hibachi chicken and steak as well as hibachi chicken and shrimp. The fried rice was absolutely not cooked well. I'm not sure what was wrong with it but it was hard and practically inedible either not cooked correctly the first time or old rice refried but it certainly wasn't right. The "steak" honestly resembled no form of steak I've ever eaten. It reminded me of those "steak products" where companies take random parts and glue them together or blend random parts of beef together and mold them to resemble cut up steak. It was squishy and not good at all. Absolutely not the steak that you'd think you are getting with a $17+ meal. Also the yum yum sauce wasn't that sauce at all. I'm not sure what they used to make it but it certainly was no yum yum sauce I've ever had. It was yellow and tasted nowhere near how it should. Almost taste like they put random condiments together with maybe some sugar and called it yum yum sauce. I'm pretty disappointed at the quality of food especially comparing that to the prices we paid. We don't eat out often so on the rare occasion when we do, it kinda ruins it when the food sucks :/ I honestly do not know how this establishment has 3 stars but hopefully my review will save someone else from wasting their money on disappointment. read more

Chicken w. String Bean extremely spicy. Like chef dumped a whole bottle of cayenne pepper in it spicy. I have ordered Chicken w.String Bean at many a Chinese restaurants and never had it be spicy. Spicy to the point of being inedible but I paid $12 for this so I am not just going to throw it in the trash... Brown rice I paid extra for was mushy and didn't make things any better. It was also greasy and unappetizing. A pool of grease greeted me at the bottom of the plastic take-out container. I even contemplated getting a paper towel and blotting some of the grease off. I am now on the hunt and am taking suggestions for a new place with Chicken w. String Bean that is not greasy or spicy... read more

My favorite place to get a quick dinner. Always nice. Food portions are great for the price read more

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EDITING: Leaving my review below but updating with this note and adding an extra star- our food tonight was better than ever and the lady was very apologetic that it took over 2 hours. It was apparent they had a huge influx of online orders that were all large and truly she just failed to turn them in. After watching so many get angry and leave upset I think she was grateful I did not make a fuss. I have been on the other side when things just go awry and appreciate when people are understanding so I tried to do the same. Will still order from them but will just go to order and wait in the future. Food is GREAT! But DO NOT - I will say it again- DO NOT order off their website! They do not input those orders when they come in! I ordered 2 apps and 2 entrees at 6:00- it said 7pm pick up- got there she said they had not started it yet- it would be another 30-40 min- waited in car as I could see they were busy- at 7:45 I went back in- still not even started- watched 5 more online orders come in to pick up and told no food ready. My recommendation would be to go in to order and then find somewhere to kill 30-45 minutes. Those orders seem to get done on time. Again, food is always good ! And variety is nice. read more

I think I've found my new favorite Chinese spot! I'd normally go to Kin's Wok, but they had stopped taking orders from covid-19 overload. My choices were limited because I'm vegetarian but still wanted some protein. After a disappointing experience with another restaurant, I tried Good Fortune and ordered the Sesame Bean Curd, Vegetable Fried Rice and a Vegetable Spring Roll. The first two were delicious! The third was good. The former tasted sweet and sour, but without the pineapple, with a dense, pillowy texture. Really and truly delicious. I'm awaiting another order now of Bourbon [Chicken] Chow Mai Fun (thin rice noodles with veggies and egg), subbing bean curd for the chicken. I called them to make sure they got my note about the tofu sub, because many restaurants on Door Dash don't bother reading the comments, and they did see it. Also got a Veggie Spring Roll. Will comment on the food after I eat ... ------------------------------------------------------------ Does this look like "Bourbon" anything to y'all? There's no sauce on this. No seasoning, either. I'm disappointed. Luckily, I had some sweet chili sauce in the fridge. :/ If they are using frozen protein, which I now assume they are, why couldn't they have thrown some Sesame Bean Curd onto my dish, or ask me what I wanted while they had me on the phone, or better yet, taken the initiative to CALL ME and ask, instead of waiting for me to call them? I paid an extra dollar for this. THIS IS GOING DOWN FROM A FIVE-STAR REVIEW. YOU DESERVE 3.5 STARS. read more

Good Fortune - "Bourbon" Bean Curd Chow Mai Fun - Chinese Near Me - Hampton, Virginia

A little pricey but delicious food, even without msg! Authentic Asian atmosphere and great staff!

Worst food and seen a bad bug problem while waiting for food. Customer service was bad and so was the food.

This place is really good all around, food, service, speed! We came here all the time when we lived here 8 years ago and I still make my way to Good Fortune when I'm passing through. General Tso is my favorite!!! read more

Good Fortune - Chinese Near Me - Hampton, Virginia

Ambiance: crowded but fits the originality of business so it doesn't really bother me too much. Service: cashiers are nice, generously staffed for heavy flow of business. Shortly staffed on chefs for the day but they did exceptional in making it work. They were patient as I had my daughter with me, so I was patient with them. It was a 30 minute wait. It was so worth the wait! I rarely eat here (kind of expensive, but big portions), but when I do I am always impressed. Definitely giving them a vote on top 100 USA Chinese restaurants! Stop in and see what I'm talking about, you won't regret the experience! read more

Good Fortune - Jumbo Chicken & Shrimp with Hunan Sauce substituted white rice for fried rice (yum) & free teriyaki stick for checking in Yelp! - Chinese Near Me - Hampton, Virginia