I've been using Rochester Dog Walkers for almost two years now for my 6 year old rescue dog. I work…read morelong days, and while he's generally a couch potato, he loves to get outside and really likes (most) people so I like having someone come give him some company and let him out a few days a week. RDW has two different scheduling options - you can schedule on your own as needed or you can join the Pack which includes a walk every weekday (at a discount) as well as several other benefits. My work schedule is (unfortunately for me) variable, so a pack membership just didn't make sense, though it would almost certainly be worth it for someone who needs that consistency. The "a la carte" option is very simple - just request your walks for the following week by Wednesday. I try to request several weeks at a time, but on occasion my schedule comes out late or I forget, and RDW has always been very helpful. I work some evenings, holidays, and weekends and RDW can accommodate all of those which is rare. Customer service is AMAZING. I really appreciated the time B took on our first meeting to get to know my dog and to ask such great questions to figure out what my needs were. Likely due to my ever changing schedule, there are multiple dog walkers who come to my house. I've never had an issue with any of them. Any time a new staff member needs to be introduced to my dog, one of our existing walkers comes with to facilitate that process. Communication is easy; when I have had to get in touch with them I have always had a response within a few hours. You can send an email or chat directly with walkers in the app. My dog has some personality quirks (unsure what life was like for him before being with me) that we've had to work with - RDW has been very understanding about this and willing to work with us to make sure everyone, including my dog, stays safe. In general, RDW makes me feel like I have people in my corner who care about my dog as much as I do. Seeing the update from my dog walker that day and photos is always a bright spot during a hectic shift at work. I know my guy is having the best time with his friends at RDW, and I am so happy I found this business. I cannot recommend RDW enough. Worth every penny.

The absolute best care for my three crazy pups. Two Havanese and a Frenchie who are loved on and…read moreplayed with while I'm at work. In general, the same caregiver comes each day to feed, play with and walk them. The dogs behavior has improved significantly since RDW started providing a sense of routine for them, instead of me fitting them in whenever I can. A dream come true really. The service is friendly, prompt, and accommodating and their fees are incredibly fair.

Our new puppy, Milo, had his first vet visit today with a new animal hospital ... County Line…read moreAnimal Hospital in Ontario, New York. While everyone I spoke to before the visit on the phone was very helpful, I was even more impressed with the atmosphere at the actual visit. The technician, Annika, was very friendly and very informative. Milo took to her immediately. Dr. Puccio was equally welcoming, patient, and informative. I feel very confident and pleased with our choice for veterinary services and look forward to a long, ongoing relationship for Milo.

Thier diagnostic skills will lead to a broken heart. RIP Spice..... Spice was completely healthy…read morefor nine years. The record at CAH would show wellness visits and all her vacs. Her face started showing gray. The weekly chucka-ball slowed alittle but still loved it. She started getting dry heaves and she seemed restless. We took in on a Monday and was prescribed bland diet, clucosamine and benadryl, blood was done, negative. And told to watch her. End of week she was worse so we took her and more tests were done. Three days for the result and negative Another test suggested but she didn't stay alive for it. I took her good health for granted and relb8ied on the Vet to get to the bottom of her lillness. We could have been told to go to Emergency earlier or given the option to euthanize. The scene of her beautiful golden eyes turning to dark pools a agony well ever be in memory.

Chris is in this business because he loves these dogs. Nothing like a puppy mill, he's not rich off…read morethis. They are beautiful dogs that have all the appropriate certifications available, including AKC certification. My experience was great, it was a last minute effort on my part, but I love Cornell Michael. Would definitely go back for another dog, but my current puppy isn't even a year and I spoiled him too soon!

You're just not going to find a better program and that's all you really need to know. Chris goes…read moreabove and beyond from day one in the planning process right up to the day you pickup your very own Batpig pup. I watched my boy from the day he was delivered until the day we finally met on 24/7 livestream and I cannot tell you how connected it made me feel with my pup before I'd even got to snuggle him myself. You're not going to find another program that provides the chance to connect with your pup in the same way. Batpig Manor truly provides a one-of-a-kind experience to own quality, health tested and well adjusted pups. If you've gotten as far as the checking reviews, just submit the application, promise you'll never regret it. Words cannot express my gratitude and I'll most certainly be back for another sooner than later. Ouija - born 2/28/21 Sire: Spek Dam: SeaBrisket

Jeanna-Louise walks my dog Nymeria every day! She takes her to different parks to socialize,…read moreexcersize, and do dog things. Nymeria comes home very relaxed and sleepy. Highly recommended.

Highly recommend this practice! We needed urgent care for our cat. After waiting 1 1/2 days for a…read morevet to get back to us with her lab results, we chose Apple Country Veterinary. Dr Hartman has been our vet on and off for nearly 30 years. She goes above and beyond (example: called the lab that performed test to request additional testing on sample) and is very thorough. The staff is so friendly and caring! My cat came home with energy and an appetite. Very pleased with the care she received.

The vet there (Hartman) is probably the meanest, rudest person ever. She is nasty and has…read moreabsolutely no compassion for the animals she treats, and acts like she is doing you a favor allowing you to pay for her services. Do not go there if you want to receive proper care for your pets or if you want a vet to actually spend time explaining details to you.

Our dog LOVES going to Christopher Robins. She is a Great…read morePyrenees/Border collie mix and is our only dog. We got her from a rescue when she was about 7 months old and started taking her to Christopher Robins (C.R.) when she was about 10 months old as we wanted her to be comfortable socializing with other dogs and humans. We chose C.R. because of how the dogs are allowed to interact with each other. The play sessions they set up are truly customized to our dog's personality, how she likes to play, and her level of comfort with other dogs. They monitor to make sure the dogs don't get overwhelmed, and to ensure the play groups are fun for our dog and those she plays with. We get report cards showing pictures of her play sessions so we can see her progress. Dogs are social animals and need their pack. C.R. will let us know when she has a good day, when she helps comfort another dog who needs help engaging with the group, or when she has a new best friend. It's been almost two years since we started using Christopher Robins and highly recommend them. Our dog is thriving and looks forward to going to C.R. every time. Though it is 100% our responsibility to train our dog and prepare them for social situations, and C.R. has helped enhance our dog's socialization and how she plays. This is a great place where we don't worry about her and she gets to redirect her energy in a positive way.

My dogs stayed here last February and April. Unfortunately in February, I changed their food and…read moreboth dogs got diarrhea. On top of that something either on their floors or outside caused their paws to bleed. My vet didn't know if they had a reaction to something they cleaned the floors with or something outside. Basically, my poor babies were miserable. Here, I have absolutely no complaints. They were wonderful with my dogs and took great care of them. They went back in April and had a great stay. I was also told that they would be welcomed back, which apparently was a lie. Where they lost my recommendation was what happened after. I recently called to have them stay there again and I received an email declining the reservation. Their explanation was that due to my dogs anxiety they would not accept them. Yes, one of my dogs has anxiety and is on medication, however, that did not cause the bloody paws or the diarrhea. I called as soon as their office was open and received their voicemail, so I left basically the same message as I wrote above. They replied with an email saying that they would review the situation. Well, it's been over a week and I never heard back. it is bad business to welcome someone back when they are face to face with you and then go back on that in an email, reply to a phone call with an email and then drop all communication.

I was a regular visitor at this shelter, visiting once a week on average and gave the cats lots of…read moreattention and am very knowledgeable when it comes to cats. I am 21 and have been looking to adopt from there for a while. I adore cats and know a lot about caring for them and am really passionate about them. It has been a really unnecessarily long process trying to adopt from there and not a pleasant one, it has grown tiring since I am ready to give a cat a loving forever home now and have been for a long time. The director there, when she actually answers her phone, doesn't take me seriously and doesn't listen to me and what I have to say and insists on speaking to my mother every time, who won't even be a part of caring for the cat and knows nothing about cats, unlike me. She needs to have my mom adopt the cat, it can't be me and she even called me "challenged" (I have never met this woman) while speaking to my mother. I will be the one caring for the cat, feeding the cat, playing with the cat, I bought everything the cat needs (food, window perch, activity tower, toys, beds, litter box, litter etc.) and will for its entire life and study cats daily and know everything about them and how to care for them and hope to work with them my whole life and open up my own cat shelter in the far future yet my extremely busy mother who never has time and basically works 24/7 and doesn't even have a car at the moment is the only person they can talk to and the only person who can adopt her just so the cat can be brought home and spend all its time with me. Absolutely ridiculous and unnecessarily strict and I was treated with 0 respect. I'll be adopting elsewhere, where I, the person who will be taking care of the cat, can adopt and be taken seriously and am sad that the cat won't be living the life of spoiled luxury with me and wish her the best and hope she finds a nice forever home. Also, with all of the open hours I feel like the cats should be getting more one on one play time to help some of the more shy/fearful/aggressive cats. Most of the time it feels like these cats are just being watched during open hours and not played with/interacted with. On the plus side, everybody else I've talked to has been great and the cats at the shelter get a decent amount of space to walk around, play and relax during open hours. They are very generous when it comes to their adoption fee of $100 which includes all shots and spaying and neutering which comes out to being much more expensive. I really respect and agree with their views on cats being indoor only and only adopting to people who plan to abide by this. Them being open to everybody during the weekend as opposed to appointment only during the week lets the cats there get lots of attention, which is really good for them. But they don't seem to want these cats adopted out and don't care how knowledgeable you are with cats and how much love and care and attention you will give to them so unless they change their ways I would go elsewhere to a place with better management.

The shelter is run by caring, loving people who volunteer hours of time to care for the cats.read more

We were quoted one price over the phone and told their collar would work with our invisible fence…read more Then during the appointment my wife was told only one certain collar would work on our fence. They said it would be the same as our other dog's collar, but it triggers a few feet earlier. Total cost was almost triple the original price we were told when the appointment was setup.

It would be 0 stars if possible. Purchased 12/2022. Bought the "endless" boundary. Turns out they…read moreinstalled a two foot boundary, then the collar turns off again. My dog can leap and sprint past that before it activates. Additionally, they left the collar on training mode, for my 100lb German Shepard. After breaking the fence several times, and complaining to them, they switched to the "old" system, which was a true endless boundary. Worked until two weeks ago when my dog decided to break the fence again without issue. I then tested it myself, to find out the collar wasn't activating past the line. Called today and was told to pay a $115 service charge to have them come diagnose the issue with their system. Website lies, it's not the best system, not 100% success rate.