We had a very sudden, and large job that required our sewer line to be redone. This all happened…read moreright around the holidays which made for extra stress. Chris was quick to come out and give me a fair bid on the job. The estimate was very thorough and included all labor and parts with breakdown of pricing. He gave me a few options, and he was able to save me as much money as he could. When it came to work, the technicians were fast and respectful of the home, kids, and dogs. The total work of replacement was about 2 1/2 days. The warranty for work and parts is more than fair. As I already said, this happened about 2 days before Christmas, and our family was at max levels of stress during this time. Chris was willing to be flexible with my payment schedule, and he was always available to answer my phone call and answer any questions for me during this stressful time.

Highly recommend Mr.Rooter to anyone. Chris is a solid dude and you can tell he cares and values…read morethe quality of the work and services he provides.

Ryan and his guys did a great job with repairs on our old house - prompt and courteous. Highly…read morerecommended.

Good quick service. They found the problem and fixed it. Will use them again. Very friendly and…read morea pleasure to work with..

Here is one more rave for this great company! Logan, the HVAC service manager, and Reno came to…read moredo my prepaid inspection and were over the top in checking and cleaning and assuring me that the furnace and water heater and air conditioner were all working properly. As a widow, it is vital to have this kind of service and a joy to have these honest, professional, and kind men come and do the work. This is the company I recommend without hesitation to other widows and single women. They epitomize honesty and integrity. Thanks,again, Logan. See you at the Rodeo!

Well..since it took you 3 months to respond to my review I'm not convinced you take them seriously…read more And I WAS told $129 for a quote for a new system. I was very specific so if there was confusion, it was on your end, not mine. I'm happy I did NOT use you.

Very professional, superb fix it plumber, fair cost. Can't…read moresay enough, he did a great job for me. I will use him again. Thanks

Thank you Tim for checking the few concerns I was worried about. And will definitely have you…read morereturn in Spring and reposition my main water valve. And enjoyed our conversation and good laughs. Will definitely refer you to my friends!!!

Outstanding service. No wonder they are rated Best of N Idaho. Had them repair a shower faucet…read more Same day service. No overselling

We had an incredibly difficult winter this year. Trying to get our home open after being…read morewinterized. I had electricians, a contractor, water treatment people out to open our place up in the dead of winter after a major winter storm. I was desperate. My husband was extremely ill and was being treated at Kootenai Hospital with a serious illness. After many issues with the cabin and me crying on the phone trying to explain what we were going through, Fred's Plumbing owner and crew said, "Don't worry we will get your place open"...and they did! They put in a handicapped shower and a new toilet in record time. They even helped me down 29 steps to my home with a load from Costco to get ready for my husband's homecoming. The gal in the office said incredibly comforting words for us during that stressful time. When people show up during those times it's humbling. I will never forget what Fred's plumbing did for us. So YES. Fred's Plumbing is an excellent business with excellent human beings. Thank you!

Kent WA Raptor did a full water line repair for me but they sure got close to my septic line and…read morestill hoping they missed. Had to make a deter. OneLine sure liked poking holes in my yard with that directional digging machine.. Still waiting for hard copy of my expensive contract Dan?? Did get a concrete hole bottom of my home that didnt get used. Waste of time and repairing. Ask to see the end results before they close things up...

Ineffective Service, Exorbitant Charge for Nothing, and Management Ignores Customers…read more I regret calling Raptor Rooter & Plumbing LLC for a serious plumbing issue in mid-November 2025. Water was backing up from a basement floor drain in my South Hill Spokane home, creating a messy and urgent situation. Technician Brandon arrived and, after I described the recurring problem in detail, tested the drain by running water. He then briefly ran a cable snake only about 2 feet into the drain and stopped. He provided no diagnosis, no explanation for the backup, and admitted he didn't have a camera scope on hand--which likely would have revealed the root cause. After roughly 45 minutes, he left without resolving anything. I was shocked to be billed $462 for this unproductive visit. Hoping for some accountability, I left a message two days later for General Manager Chris, asking him to call me about Brandon's service. It's now January 7, 2026--nearly two months later--and Chris has never bothered to return my call, showing a complete lack of integrity or concern for customer satisfaction. Fortunately, I found a reputable plumbing company in the area. Their general manager and team were responsive, thorough, and fixed the problem permanently. Raptor Rooter's work was inadequate, their follow-through appalling, and their overall integrity horrendous. Save yourself the frustration and money--I STRONGLY RECOMMEND YOU CHOOSE ANYONE ELSE for work beyond attaching a garden hose.

Incredible service! I just had my counters replaced and needed all my plumming redone…read more Originally I asked to have the new kitchen sink installed but they got more than expected. They were knowledgeable, very kind and worked hard to get the job done. Our new sinks in the house run amd work great. I appreciate all they did and definitely will recommend them in the future.

I previously posted a negative review for Neuman's, they read it and made it right. The owner and…read moremanager were unaware of my issues but they stepped up and refunded overpayment

Called on a promotional drain clearing offer. The sink would barely empty when I tested it after he…read moreleft. He definitely made it worse. It would at least drain albeit slowly and was semi-useable before he came. In addition he had an attitude after being asked about shoe covers. I called GS to ask if they would return to rectify the problem without charge. They said no. I asked the service manager to call me. He did not. This is a second rate outfit.

They were quick to respond to a sewage blockage and 1/2 the price of other companies. Very good…read morecommunications. Cleaned the drain and even ran a camera to show potential problems in the future. I will use them again on my several rentals.