I came to 986 Pharmacy to pick up a prescription because it's closer to my house, and it was my…read morefirst time here. I had a really great experience. This location is bigger than most of the other 986 Pharmacies I've been to, and the employee who helped me was very kind and friendly. I called ahead to make sure my doctor had sent over my prescription, and she was nice enough to get everything processed quickly. By the time I arrived, all I had to do was verify my insurance and I was in and out in less than five minutes. The whole process was fast and smooth. I also like that they offer free delivery, which is really convenient for times when I can't make it to the pharmacy. Everything was efficient, and the staff made the experience easy. They even gave me a small goodie bag with things like tissues, popcorn, and cough drops, which was a very thoughtful gesture. The pharmacy is located in a plaza with Aldi and Planet Fitness nearby, so it's a convenient location as well. Overall, I had a great experience and will definitely come back if I need prescriptions or vitamins in the future.

Been getting compounding medication for my son since October, 2025. Originally spoke with Nicole…read morewho went over the medication, side effects, information and more. She was super helpful! They schedule the medication to be filled and delivered every month and it arrived on time before he is out of medication. The text option is great and helpful so I can communicate with them regarding the medication delivery, and questions I might have.

Lots of parking in this location…read more Staffing can be short as the times I've been here, if I accidentally wear a blue T-shirt, they'd think I'm staff and customers would swoop in and try to ask me questions when I'm a customer myself. I've only really gone here for their pharmacy to pick up antibiotics due to a really bad and really mucus-y infection or to get my COVID/flu and cold shot in the past. There's almost always a line at the pharmacy and I also had to wait a bit for any shots. They do their best, but again, large patient population and limited staff. But at least on the pharmacy side, staff is very polite and do their best to be efficient. Never really found any sale items or weird energy drinks or sodas that caught my eyes, but unless I really need something, Walgreens isn't my place to go.

usually do online pickup orders because of the good promotions, and I've had great experiences at…read moreother locations Walgreens in Las Vegas, La Mirada, and La Habra. The employees there are always nice and helpful. Unfortunately, my experience at this Walgreens location on 934 N.Hacienda Blvd. La Puente Ca was very disappointing. I placed an online pickup order a few days ago, and when I got home, I realized some of the items were not what I ordered. I came back the next day for an even exchange, but the customer service was very poor. The employee at the front seemed confused about my issue, so I had to explain it several times. Eventually, she asked the supervisor for help, but the supervisor immediately gave me attitude. There was also a long line, and no one tried to open another register to help customers waiting. When the manager name Crystal got involved, the attitude continued instead of trying to resolve the issue politely. It honestly felt like they did not want to help customers at all. There was no courtesy or professionalism, and the whole experience was frustrating and rude. I hope management looks into improving customer service at this location.

Pharmacists HE well-informed and able to answer questions about medications, their interactions,…read moreand proper usage. Friendly and helpful staff can make a big difference in my experience.

Staff is always friendly , kind any time you go. They all say hello and seem to be happy. They go…read moreout of the way to help you! I get vitamins from them that my Dr had sent me to get over 3 years ago and every 3 months I go and they still are so very helpful! The value of the vitamins are great, and the cost . I drive from Glendora to West Covina and worth it.

The times that I have visited Hacienda Heights Pharmacy has been a total pleasure. The staff are…read morealways very helpful, kind, pleasant and they always have a nice calm demeanor. I truly give them a 5 star! I have gotten my covid shots there and so has my mommy. Thank you so much staff of Hacienda Heights Pharmacy for your kind service!

Highly recommend this pharmacy the ladies are awesome and kind. We received our Covid shots,…read moreboosters here as well.

This location in general used to be better back in the day but now it just feels like a ghost town…read more The south service is so horrible. I'm leaving the store and I'm realizing that two items were never scanned correctly. Very frustrating.

Went to pick up prescriptions for my wife and I and I noticed coupons on the receipt…read more Still needed some vitamins C tablets, which were on sale for buy one get one free, great deal with the discount coupons. The cashier made sure I got every single discount available!

Only two minutes before closed. Online it shows pharmacy hrs later than 7pm…read morePharmacist denied my prescription by 7:05pm

I visited this cvs at 1550 Puente Ave, Baldwin Park,CA for the first time because it's right next…read moredoor to where my Grandma is being treated . I grabbed two packs of makeup wipes along with other items to hit a deal, but I accidentally picked the wrong count -my mistake . The next day I stopped in while at the hospital Nextdoor and asked the woman at the front with black hair if I could adjust the price. I'd only need to pay a few more dollars more to get the correct count and still receive the cashback offer. She just said , "OH , do you have a receipt?" I explained I'd bought it yesterday at this location and this is a simple fix. CVS is supposed to be customer service driven - what else are you doing here? Then she said she'd need to look up my account . Yes , that's literally your job. Another employee came over and started speaking to her in Spanish . I'm bilingual- I understand both Spanish and English but I choose English. Then I heard another worker scoff when she leaned what I wanted . First and last time at this location. I'll stick to the one located in Diamond Bar . It's 24 hours and the staff is actually pleasant.

Shout out to this location for having a FedEx pick up and drop off within the store! Made is so…read moreconvenient. Was able to get my medicine and drop off a package in one stop. Staff was friendly. Parking convenient.

Lots of deals. Glad I was able to get the deodorant I was looking for. Buy one get one 25% off…read more They were almost out of it though. The price is slightly higher than Target. No one was at the register when I first wait but someone was there shortly after I went back again. The staff member was friendly and checkout was easy.

Welcome to CVS. This place has everything you would expect from CVS…read more Walking in you immediately notice it to be a clean and well kept store. Take a quick stop at the coupon machine and see what you may be eligible for. The shelves here are well stocked and items are presented well. You can get a wide variety of items here ranging from vitamins to milk. It's almost like a large convenience store. The pharmacy is located to the rear. On average there are two friendly people there to assist with pick ups. The line can get long so be patient. Overall this store does an excellent job of providing good customer service, average prices and the convenience of finding a wide variety of products. Parking is easy and the store is easy to navigate. I'll be back.

Terrible customer service. I can't get through to speak to anyone. Just have to leave voicemails…read more Very rude.