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    Gong Cha

    3.7 (16 reviews)
    Closed 11:30 am - 11:00 pm

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    Recommended Reviews - Gong Cha

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    a cup of coffee on a glass table
    Matt W.

    To be fair this review is a bit old as these visits happened during summer 2020. There was 2 times I went to the Queen West location and unfortunately both I was a bit disappointed. The first visit the lady at the counter ignored us while we waited. She was technically doing dishes and was the only one in the store, but at other stores when one person is working they still stop what they're doing to take our order, she finished cleaning everything and then came over to take our order when we were the only ones in the store. The second visit, there were 2 young ladies working the counter. They seemed nice and we had a BOGO offer, but an older man came from behind to inspect the offer and said it wasnt valid at his location. It was a general BOGO for Gong Cha and didnt specify location, but in the future I'd be sure to try other Gong Chas. The drinks themselves though in both cases were excellent.

    Grapefruit Honey Green Tea with star jelly
    Michelle L.

    A busy Gong Cha because of the area. There's a few tables along the side of the shop but expect a long line of people beside your table at all times. They have wifi here but I didn't actually see a password anywhere. There didn't appear to be a washroom either. There are a lot of seasonal drinks right now including a passionfruit series. Unfortunately they had a hand written sign at cash saying they were out of passionfruit! I quickly audibled to another featured series in the grapefruit line. Mine was a grapefruit green tea with star shaped jelly. It was super hard to hear the cashier. I think it was a mixture of it being loud and the plexiglass separating us. They didn't have a mic/speaker though, just a cut out in the window. There is a screen in front that educates you on how to order (ice, sugar, size, topping customizations) so you can follow along that way.

    Brown sugar milk tea with boba and coffee jelly
    Nikita G.

    I don't love Gong Cha bubble tea. I think there are many bubble tea places in Toronto that have better tea and boba. I specifically tried their brown sugar boba milk tea here because I like to compare that across boba chains. The drink was okay, it tasted like regular milk tea with no brown sugar taste. The boba wasn't too great, they felt a little tough rather than soft and melty if that makes sense. I felt like I was chewing my boba to finish the drink. On the plus side, the man did remake my drink when I realized it had coffee jelly instead of just boba. This was kind of him to do. 2J here means boba and coffee jelly if you're ordering on one of the apps. I did not know this prior to ordering.

    Lychee smoothie
    Robert S.

    Excellent Bubble tea and smoothie store on Queen St W. They are running a BOGO free promotion during these initial weeks after opening and the drinks were amazing. I tried the mango smoothie and the lychee smoothie and both were excellent. You can ask for different levels of sugar (No sugar to high sugar content) on the smoothies. On the teas, you can ask for no ice to lots of ice. Very flexible, very convenient and most of the drinks are in the $5-7 range. Excellent.

    Nadia A.

    Friday around 7pm Empty 1 customer in the store... the lady at the cash did not acknowledge me continued doing what she was doing then went downstairs... afterwards a man came to the register completely different attitude happy and attentive. I ordered the mango green tea no such less ice and added coconut jelly. They give you a lot of jelly! It is a bit pricey but what bubble tea place isnt? Especially downtown! I appreciate the fact that you can tell them how much sugar you want edith the option of no sugar as well as the option of how much ice you want. Many places use syrups that are pre sweetened and you have no choice.

    Christina R.

    Good fresh bubble tea. All the normal flavours you would expect, with some interesting toppings (aloe, red bean etc). I got my usual "taro" milk tea. The pearls were fresh, the bubble tea wasn't anything special. I found it to be more watery than I'm used to, and I asked for low ice. There's a lot of competitors in the area, so to me this isn't anything I would go out of my way to get, especially for the price (6+ dollars for a regular size) I liked that they use compostable/recyclable straws and a paper lid vs plastic. Good for the environment!

    Brown Sugar Oolong Milk Tea with 2J (left), QQ Peach Green Tea (right)
    Tracy T.

    Saw a grand opening sign outside for Buy One Get One Free and I was hanging out with friends so it was a perfect opportunity to grab some bubble tea on a hot summer day! I don't usually rank Gong Cha within my top list of bubble tea chains but I was pleasantly surprised with the Brown Sugar Oolong Milk Tea with 2J that I tried (2J = tapioca + coffee jelly). Although it was super sweet (even after a 30% sugar modification), the flavour was really tasty. Somehow, they were able to amalgamate both the oolong and coffee flavours but still have each distinct entity stand out. I would definitely order this again but probably try for a 0% sugar since the jelly and brown sugar tapioca already add sweetness to the drink.

    WHICH ONE SHOULD I GET TODAY!?
    Na T.

    always loved gong cha! any location i go to, their drinks are always consistently done really well! today we got the wintermelon tea, an early gray milk tea, and we tried one of their exclusive 8 menu teas - brown sugar coconut milk tea! deeeeelicious! pop by gong cha if youre near one!

    My order today .
    Thiên K.

    I have been trying many gongcha stores and this is the 1st time I visit this location. As I know the store just open. I would say The store is nice, my milktea are ok. But the problem is the girl who took my order. She was not nice to the customer, not even .There was not too busy today when I came in so there was no excuse for the unwelcome behavior that she is too tired of taking our order. When I was not sure clearly abt my drink, I was kindly ask again but she responsed with unpleasant attitude like we was annoying her. I came to get a good tea, not a bad attitude . I hope you guys will improve the customer service.

    Royal milk tea  Taro milk tea

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    Review Highlights - Gong Cha

    He ordered his with 30% sugar and I really recommend it if you need a coffee caramel Macchiato/latte type of drink.

    Mentioned in 2 reviews

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    Cong Caphe

    Cong Caphe

    4.3
    (43 reviews)
    1.6 km
    $

    Still one of my favourite coffee shops in Toronto. They have a new matcha line so I got the matcha…read morecoconut smoothie and it did not disappoint. Matcha flavour and coconut were strong. Still one of my favourite places to do some computer work. Wifi can be a bit spotty at time, but I still like to work here offline for the vibes. Staff are all super friendly and the service has gotten faster over time.

    Here is my Rappoem™ review on Cong Caphe based on my first-time visit to the establishment (3 Elm…read moreSt) on May 30th, 2026: [ + ] Ordered an iced matcha latte [ ~ ] with an oat beverage substitution [ + ] Sort of a nice match for ya, (those [ ~ ] wanting a powdered substance to chew on)°¹ [ + ] Though this wouldn't be [ ~ ] my drink of preference [ + ] There are still neat things [ ~ ] I can think of to mention [ + ] From the window seat benches°² [ ~ ] to bookcase-filled desks;°²′¹ [ + ] For a place with limited space,°²′² [ ~ ] The decor still has some freshness°²′³ [ + ] On the upper level, [ ~ ] There is overhead venting;°³ [ + ] But down in the basement, [ ~ ] It's messy and distressing° [ + ] There's some interesting artwork along the wall°′¹ [ + ] But overall; it's like an underground dungeon [ ~ ] And the site is quite dingy°′² [ + ] I'd also be remiss not to mention [ ~ ] That the washroom was so stinky°′³ [ + ] Cong Caphe... Would I go back? [ + ] Well, despite the fact it smelled like crap, [ ~ ] And the MATCHA was so thick it could clog a sink [ + ] I'd still GO-BACK-TA try a different drink [ ~ ] But avoid the DISASTA downstairs with all that stink Symbols Legend: [ + ] / [ ~ ] Tempo cues (regular / syncopated continuation) ALL CAPS = phonetic emphasis Annotation Barcode: °¹ Matcha Powder: The matcha powder was excessive, resulting in an overly chalky texture, contrasting the otherwise refreshing aesthetic of the iced beverage. °²″ Spatial Observations: It's not a very spacious place but they've made efficient use of the seating arrangements. There are four glass-top tables (with vintage books displayed within them) that can accommodate 3-4 people. There are also a couple of benches against the wall in the order pick-up area. Opposite to that is the neat window seating / bench area where I was able to make myself comfortable by sitting cross-legged on the seating cushion. °³ Overhead Venting: Sitting directly under the ceiling vents provided a welcome, cooling AC breeze in the tight space. °″ Basement Contrast: The clean and delicate aesthetic of the upper level sharply contrasts with the dingy, dungeon-like basement and stinky washroom. The stairway separating the two levels functions as an "inter-resting" transition zone--literally residing between the two tiers--featuring an installation wall where a megaphone, briefcase satchel, and a canteen are mounted directly onto a wooden display board. *To be fair, the actual seating area in the basement was aesthetically furnished similar to the upstairs but felt quite cramped. 댄스고 ======== For more content, follow @daenseugo

    Photos
    Seating area
    Seating area
    Coconut Cocoa Smoothie ($7.85), Coconut Green Rice Smoothie ($8.10)
    Coconut Cocoa Smoothie ($7.85), Coconut Green Rice Smoothie ($8.10)
    Coconut Cocoa Smoothie ($7.85), Coconut Green Rice Smoothie ($8.10)

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    Coconut Cocoa Smoothie ($7.85), Coconut Green Rice Smoothie ($8.10)
    NEO COFFEE BAR BAY X COLLEGE

    NEO COFFEE BAR BAY X COLLEGE

    4.1
    (98 reviews)
    1.5 km

    Loved the ambiance of this Neo Coffee Bar location! My friend and I were looking for a spot to grab…read morea hot matcha latte on a chilly evening, and we happened to be in the area. Walking inside, the warm cosy lighting and long barista/display counter immediately caught our eye. While it was relatively busy, it was also fairly quiet - perfect for those who wanted a quieter space as well as those looking for soft, casual conversation. We were sucked in by the delectable looking strawberry roll cake in the display counter for an early dessert! The cake was light, fluffy, and not overly sweet, balanced with just the right amount of strawberry & whipped cream filling. We also shared a hot, unsweetened matcha latte. The bitterness of the matcha, creaminess of the frothed milk & whipped cream, and sweetness of the cake were a perfect culinary match :) Would definitely come back for another visit!

    This pains me to write but I have to. I love Neo coffee! It's one of the best ones in the city…read more However, I recently visited to try their ube latte and doesn't even begin to cover it. I know that the ube trend is taking over but PLEASE before you advertise your product as such, DO YOUR RESEARCH and make sure that you are actually serving the thing. I'm Filipino and not only did I feel so offended by how this tasted, I also felt like I should be refunded. First of, the ube mixture was RED. I don't know where you're getting your ube mixture from but ube is PURPLE. The powder was chunky and did not at all taste like ube. Please, I get it we all want to make money from whats popular but take time to educate yourself. Get it from the right source OR ask a person who knows the product if its being presented right or if tastes remotely close. I'm very disappointed and would no longer be advertising Neo to my friends & family

    Photos
    Matcha Latte  https://www.instagram.com/the.wanderin.foodie/
    Matcha Latte https://www.instagram.com/the.wanderin.foodie/
    Strawberry Cake Roll https://www.instagram.com/the.wanderin.foodie/
    Strawberry Cake Roll https://www.instagram.com/the.wanderin.foodie/
    NEO COFFEE BAR BAY X COLLEGE

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    Gong Cha - bubbletea - Updated June 2026

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