No kind words..I was promised my passport on 7/11, fight scheduled to leave 7/15, I did not receive…read moremy passport until 7/16. And this was a vacation package. Misleading! I wouldn't recommend them!

I wouldn't recommend going anywhere else for a passport. Sam is amazing. I was concerned I wouldn't…read morebe able to get my son passport because the other parent signed the birth certificate and is no where to be found. but Sam made it happen in less then a week .

Received from the owner after 4 days of communication…read more Hello John, I am sorry but I won't be able to have all your information by the end of today. You might want to consider your options at this time with another agency. Thank you, Patricia Baker, Owner

We were wanting a great all inclusive adult resort for our ten year anniversary and Tahnee…read moresuggested El Dorado Maroma. When she told us about the beach bungalows, "Palafitos," we were sold. She was able to make two different reservations since we stayed at the resort and Palifitos, but tie the reservations for a seamless transfer. I usually book trips on my own, but Tahnee had access to booking the Palifitos before they were even built and the public had access. Sometimes it's more advantageous to go through a travel agent! She found us the best deal including transfers, too. We have had many transfers to and from resorts/airports and this was the most seamless transfer so far. Tahnee was easy to work with and always on top of it which I appreciated because I am the same way! We would definitely use Tahnee at Fox Travel again and so should you.

Debbie has been very responsive and helpful as we plan our anniversary trip to Cabo. This is the…read moresecond time we've used Fox Travel. I would recommend them for all your travels.

We have been using Mike and Maria for all of our recent vacations. They are wonderful. They take…read morecare of you. If you have a problem half way around the country they are there for you. And they really take their time in helping you find what you are looking for!!! They put up with me in all my indecisiveness and help me figure out exactly what I'm looking for. Use them you definitely won't regret it!!!

Mike and Maria Rudy are fantastic at what they do! I just returned from an amazing trip to Playa…read moreDel Carmen. They listened and took my requests into consideration, gave me options and booked a trip beyond my expectations! Everything was top notch from the transportation, all inclusive hotel and flights. If you want someone to go above and beyond to make your next vacation a memorable and fantastic time, go to the best! Seas the Moments Travel Agency with Mike & Maria. We are already tossing ideas around for my next getaway! Melany B.

Jim is great. Donna not so nice, grumpy. She made the trip less fun as did the co-host. Cheri…read morewas rude as hell. Ken was nice.

They booked us on the wrong cruise and then blamed it on me for not catching their mistake before…read moreall the indoor cabins sold out. I emailed them to discuss the situation and voice my extreme frustration and displeasure over the charge and their handling of the situation, and their performance as a whole. I told them that I would others know what had happened with Castaways Travel. They then took it upon themselves to contact the owner of the resort where we are members and lied to them, claiming I threatened them. All in an attempt to cause trouble for us. Castaways previously hosted an event there, so they use that as the excuse for contacting them. Although they are nice people, dealing with this company has been chaotic and stressful. They are very unprofessional. They refuse to take any accountability at all for their mistake. I would never recommend this company to anybody.