The air conditioner didn't work well, spiders in the bathroom!…read moreSupposed to receive 3 breakfast vouchers and would only give me two!! Lousy service!!

I wouldn't give them even one star but you have to, to be able to leave the review…read more Absolutely horrible! My husband and I stayed for one night. We have stayed here several times and always had a wonderful time. They must be trying to pay for all those halfhearted renovations. Their cheap rooms get you in. Then their cleaning crew makes up crap, doesn't do their job right from the time before, or they get the room wrong and you get charged $250 for "evidence of smoking" when YOU AND YOUR HUSBAND DONT EVEN SMOKE! So upset. We are just one couple but we won't be back. Customer Service (front desk) was absolutely NO HELP! She had the professional "oh well" attitude. Please if you stay... stay with caution!

O rating... disgusting service! I reserved a condo only to receive the wrong direction and wrong…read morekey codes for the door. I waited until 2:15 am with my children and wasn't able to get in a room. Not to mention, they tried getting another condo that also had the wrong key code. No service at the property. I had to find a different place to stay and was only refunded a portion of my money back. Scammed

We stayed in room 102. We like the location and the condo is decorated nice. The bed in the…read moresecond bedroom is very comfortable. I also feel like bedding and sheets are nice. The only complaint is there is carpet in the bedrooms and a large rug in the living area. The rug could use cleaning, the bedroom carpet needs replaced. Going barefoot will get your feet dirty. Also, none of the condos I've stayed in in this building had the balcony's cleaned (swept) or patio furniture wiped off. Would these problems keep me from renting again? Not if the price was right.

if I could give -5 stars I would, where do I start, 4 women 1 man, summer road trip from Alabama…read morewith family for a 4night adventure and getaway. Night 1 Thursday, we get to our 2bed 2bath condo and it is nasty, we found nasty socks in the pull out, dust on the tables, one toilet wont flush, the shower wont turn off, the sink in the kitchen was being held together with duct tape and wont stop dripping. We need sheets for the pull out, they cant be found call office around 10pm no answer, finely get someone its midnight and we still dont have sheets, 1am finely sheets, make the bed everyone go to bed. Night 2 Friday, wake up go out for the day come back to condo around 5pm get freshened up go to dinner, back from dinner around 6:30pm and half the condo has power the other half is dark, AC not working. Apparently the power surged and shorted out whatever I'm not sure so we talk to the front office and the past she can do is give us 2 hotel rooms or a 2night refund about $350, we chose to be moved to 2 of the hotel rooms huge mistake! The hotel rooms were very low rate we had moldy towels and rags, the chair in the room was stained and nasty as were the mattresses. Night 3 Saturday and Sunday morning Checking out. Over all our room experience was horrible we got back to the rooms Saturday night and there was alot going on, neighbors fighting kids running through the walkways screaming and the ice machine costed us $0.25 WTAF!!!! I had a wonderful time in Pegion Forge and I cant wait to go back but I will speed past this place so fast and sleep in my car if I have to.

Definitely a building on its way out ... tacky, old, hole in the wall (literally) ... and last…read moreinhabited by smokers

Tree Tops Time…read moreShares remain controversial; we own six annual weeks, and have the tools to dispose of ownership, and this is an advantage. Caveat - always purchase on the Secondary Market; presentations are ok to achieve lay of the land, but Never purchase from a developer. We wisely purchased our first vacation club in 1972, and have enjoyed the annual luxury travel every years since. Sales people will argue the benefit of timeshare exchanges - Interval International is superior to RCI; however, these exchange clubs always involve extra fees. Interval International has taken us to nearly all Marriott Vacation Club properties in the US, and we have exchanged abroad. Marriott Bonvoy is excellent for overseas hotel stays. Caveat: Always purchase in desirable locations that one will visit annually. We currently own four Atlantic Ocean Front Marriott Vacation Club properties and two Mountain properties. And this ownership leaves plenty of spring and fall time for 3-4 weeks of international travel. We always visit Smokies in spring; fall is delightful, but way too many leaf peepers. In 2025, Tree Tops improvements include new carpet and furniture, all important WIFI is now up-to-date, and TV service - Spectrum is great improved. Our Saturday check-in follows in-town dining and includes a pool and hot tub visit. Mountains or beach? Not applicable for us, we do both....

Great service and misleading sales presentation…read more The resort and resort staff were excellent. During our last day there we had a sales lady come to our room and tried to arrange a sales meeting to get our of our Bluegreen contract. She said that getting out of that contract would be no problem. We bought based on this promise and still trying to get out of our Bluegreen contract. Be very leery of buying from this firm.

One-ply experience for a three-ply price. Must I go on? At the price of $300 for one night, I…read moredidn't expect trash on the floors, paper thin walls, dirty surfaces, and a toilet that hadn't been flushed. In a time of a health crisis in our country I think cleaning a toilet is not asking too much. This review was specifically regarding room 212 which is an Airbnb rental.

The house was private and just far enough a way from town!! Made for a good time together with just…read moreus two. However we did have to call multiple times for things. the hot tub was nasty when we got in, our jacuzzi in the bath tub didn't work, we had to exchange our towels in town (more could have easily been left in the room), they also did not tell us to bring our own toilet paper (minor issue but would have been nice to know ahead of time). we also had to call to hve the fire place turned on. (But it was the start of season so might have been a little early) Over all we had an awesome stay! The bed was comfy! They were also very prompt at taking care of everything!! Will be back!!

I found the perfect chalet that I will be booking everytime I visit …read more...... Clean , comfortable , and the best view of pigeon forge, Gatlinburg, I've ever experienced ....... They've added my pictures that I posted ( which is WAY cool ) .......

4.5 stats for sure! What a great place to stay with a big family when you want the flexibility to…read morecook and have some nights in, rather than be crammed in a hotel. We had 5 adults in a 2 bedroom and tons of space to spare, it definitely could have handled the full 8 person capacity. The kitchen was stocked with everything we could possibly need. The beds were comfy, and our unit was clearly remodled recently. The in unit laundry was amazing! I brought jetted tub cleaner, but was surprised when I ran it, it was already really clean! We loved our time at the pool, seeing the Dollywood fireworks from our balcony, and sunsets from the upper floor trash area at the west facing buildings (dont knock it till you try it!) Side note: We aren't owners, so I was worried about high pressure check-ins like I read about, but it was fine. Apparently 2 years ago they were bought by Travel & Leisure and changed tactics. They offered free tickets to attend an info session, I said no thank you and they gave me the keys. They have a great texting based system for updates and everything you need (like towels, dishwasher tablets, etx.) and they were super fast in responding! We had an amazing week! We did a mix of everything and it was nice being right on the edge of everything in Pigeon Forge and 30 mins from Gatlinburg. Honestly I only held back the 5th star because we did have a pretty big black bug run through, but we were on a 1st floor room, which is actually downstairs and there was a visible gap under our door that it likely ran in (we are backed up to woods, and thats what I choose to believe). I sent them a note that they really need weather stripping!

So we have been to quite a few club wyndhams. This by far is on the bottom of the list. We had…read morefruit flies bad when we checked into our room. They came & sprayed which did nothing. The clubhouse would be great , but total ass holes were running a muck and the poor staff couldn't do anything. Then in the indoor pool had a couple of whales who were running and cannonballing into pool. Which I didn't allow my kids to be jerks. We ended up leaving. It's not enjoyable getting soaked. And if I wanted to be splashed like that I would have went to sea world. Again the employees were sorry, but said there was nothing they could do. The put put was a joke and not convenient to the club house for balls and clubs. The coffee is the worst!!!