From the warm greeting and check in at reception to the very swift, on time appointment…read morecommencement with Sarah the P.A, professional and jovial, to the confident, caring leadership of Dr. Garzoli during the appointment, the entire experience far exceeds prior Beverly Hills and Toluca Lake experiences over the past 20 years. So glad to have found this fantastic organization. I feel very confident and reassured in the resolve of the diagnosis of Dr.Garzoli and will be sending my wife along when necessary in her experience, too, from now on. Thankyou Dr. Garzoli and team.

I've been a patient there for a while, but this last visit, I was caught off guard when they told…read moreme I had to leave a $250 charge on my credit card to cover any expenses not covered by my insurance.....I'm sorry, what? I only go in for cancer checks, and my insurance always covers everything but the $20 co pay... I don't have $250 to leave on a credit card, so I was told I could leave $200 cash. Since I didn't have the money for this, after I took off work early to make my appointment, I was told I couldn't continue with my appointment. So, if anyone has a good Dermatologist, I am looking for one

This was my first visit, and I will definitely go back. Dr. Hirschfield is really attentive and…read moreprofessional. And they stay on time! My issues were with the account creation and billing processes, and a lapse in privacy protection, but I won't ding the practice for those at this time. I was given an email prompt to go to a portal and download an app, and fill out everything there. I did. But when I got to my appointment I was told I didn't sign all of the required docs. I looked through the app and showed the front desk, and she couldn't find them either, so I had to do it on an iPad there. Not a huge deal, but a glitch that made check-in less smooth. Another awkward, and poorly timed request, was after the doctor decided to do 3 biopsies. I signed a doc to agree to them, and the nurse told me I had to pay the deductible for them before they could proceed. I literally had to get off the table in my gown, and go get my credit card out of my purse so she could process it while I waited. Really, really weird that I couldn't take care of that upon exiting. And honestly, not the best use of a nurse's valuable time! Lastly, I was laying on the table in a paper gown, at times with different areas of my body exposed, and during a period when a 2nd nurse or technician was coming in and out, the door was left open 2 or 3 times while she performed her tasks. I was in the first room, so every patient who entered walked by my room, and there were men, women and children in the office. I almost said something, but I was embarrassed and just wanted it over with. I hope they pay a little more attention to the privacy and dignity of patients. Still, I'll give it another shot because I liked Dr. Hirschfield.

I've been a reoccurring patient here. I enjoy coming here and have for years. When I have been…read morecoming in recently, I've noticed only one of the receptionists taking charge of the front while the other receptionist, talks on her personal cellphone and ignores almost every patient that is waiting to check in. I noticed this especially today. As many patients were waiting to check in, I couldn't help but be bothered by the fact the receptionist wearing glasses could not be bothered to get off of her phone to help her colleague to check patients in. Seeing this lack of professionalism by her at the front desk makes me question how professional this establishment is. The front desk are the first people you see, and who set the tone for the appointment. After seeing the consistent lack of urgency and continuous unprofessional attitude on the one receptionists end does not make me want to continue treatment here.

Exceptional Experience with Gisela Grimaldo, FNP, MSN!…read more My first experience meeting Gisela Grimaldo FNP, MSN, Nurse Practitioner, at Skin & Beauty Center in Santa Clarita, CA., was absolutely wonderful! From the moment I met her, she provided exceptional customer service and made me feel completely comfortable and at ease. Gisela was incredibly knowledgeable, professional, and took the time to thoroughly explain everything to me in a way that made me feel informed and confident. As a first-time client, that meant so much because she truly made me feel like I was in the right hands. Her friendly personality and outstanding bedside manner made the entire experience even better. I genuinely appreciate how patient, caring, and attentive she was throughout my visit. I am excited to continue our journey together toward my beauty and skin treatment goals, and I feel confident knowing I have someone so skilled and compassionate guiding me along the way. I highly recommend Gisela to all of my family and friends. Thank you for such an amazing experience -- I'm looking forward to continuing my services with you! S. Bolden

If you're looking for a dermatology office that actually values your time, this is it…read more * The Tech: Their app registration is a breeze and speeds up the wait time significantly. * The Wait: I waited maybe 2-3 minutes total. * The Care: Both the doctor and his assistant were extremely friendly. The doctor was efficient, handled my procedure quickly, and even addressed an extra item for me on the spot. * The Perks: Left with great recommendations and some samples to help with my recovery. Hands down the best experience I've had at a doctor's office. Highly recommend!

Met Dr. K and his staff for the first time this morning and was very impressed. Staff was very…read morefriendly and helpful as I filled out my initial paperwork. I met immediately with Dr. K (no long wait as so often happens elsewhere) and he went over what he thought was causing my skin rash and prescribed a couple medications to treat the condition. He was very professional and I did not feel rushed at all. He asked if I had any questions and explained things in a very easy to understand manner. We scheduled a follow up appointment in 2 weeks but told me that if the condition improved to just call and cancel that follow up. Would certainly recommend the office for any dermatology needs that one has.

I can honestly say that I am highly impressed with this doctor and his office! From the moment I…read morewalked in to the office I felt comfortable and in good hands. The doctor and office was very efficient and knowledgeable and friendly. He did a biopsy on me to n 3/12/26 and I was told I would get the results in 3-4 days BUT the doctor HIMSELF called me the very next day with the results (good news even)! I highly recommend this doctor and office!

I have been seeing Dr. Lin for over 10 years for Botox, under-eye filler, and laser treatments, and…read moreup until recently, I always trusted his work. I even moved from CA and fly in from Texas just to see him because he's always done such a great job, until now. When I came in for my filler in June 2025, the appointment felt rushed from the start. It usually takes about 30 minutes, but this time Dr. Lin was done in 10 minutes. A few days later, I noticed uneven, hollow areas under my eyes, which was something that has never happened before. I reached out to express my concerns and request a refund for the $850 I paid (which, by the way, used to be $400). Instead of any accountability, I was told by Lucy that refunds are not offered but that I could speak with Dr. Lin directly. Dr. Lin agreed to fix the issue, so I scheduled a follow-up and another flight from Texas, and another expense. But when I arrived in California, I found out Lucy had booked me at a completely different office (Sherman Oaks) instead of the Valencia office I've gone to for a decade. When I realized the mistake and tried to reschedule, as it was too far away for the time I had to do it. I texted back, emailed, even called, and I was completely ignored. Because of this careless handling, I ended up losing $1,400 in travel costs due to flight changes and extra expenses from the government shutdown. And to make matters worse, I now have to spend another $850 elsewhere just to get my filler fixed. I just want a refund of my $850. I can't even begin to describe how disappointed and disrespected I feel after ten years of loyalty. The quality of care and communication has gone drastically downhill since the switch to Unified Health. As a VIP patient, I no longer recognize this practice, and I will not be returning. I am deeply unhappy with my results and the way I was treated.

My care during my treatments have been awesome. The complete staff has always treated me so kind…read moreand very caring. I have been very happy as a patient. Thank you. Love doctor Lin and his team. Very happy with my results!

Other than getting me in quickly for an appointment, there isn't much positive I can say about this…read moreoffice. I do not recommend them. It became clear why they had availability. I went to this office for a skin cancer diagnosis, and they stated they would only send four samples to the lab at a time. They then told me they could only remove one skin cancer per visit due to insurance reasons, which was absolutely untrue. I have a PPO and have previously had multiple skin cancers removed in a single visit. I ultimately went to UCLA, where they removed five at once without any issue. When I relayed this back to the original office, they changed their explanation from "insurance limitations" to "office policy." After removing two lesions on two separate visits, they then advised leaving the wounds open without stitches to heal on their own. Once again, this proved to be poor guidance. I am now left with two gaping wounds--see photo for one example--that are healing extremely slowly. One on my back is now four weeks out and looks essentially unchanged. This experience has been frustrating and unacceptable. I strongly suggest going elsewhere for care.

The office staff is very nice however, the doctor or should I say practitioner doesn't spend any…read moretime with you! It's a waste of time and money. I was extremely disappointed. The practitioner literally held her hand on the door to get out of the room for three minutes out of my five minutes that she spent with me . Very disappointing I've never had that experience at a DermAtology doctors office.

I've been waiting for an appointment for over three weeks. Dr Navid Ezra during our virtual…read moreappointment on 12/26/25 wanted me to have a biopsy on 2/10 to understand the veracity of the BCC. I've been in communication with the appointment team 5 times since then and they continue to by pass my request for an appointment in or around that date. I have all the text messages for review of their negative feedback of a date. what is my next recourse? This is a new Dermatologist office for DR Adable at Desert Oasis. Certainly not a good start to an ongoing relationship For Dessert Oasis.

Good God who hired the staff at this place…read more Making mistakes that has such bad consequences for your clients is just beyond crazy. The follow up with the rudeness of you're bothering them when you call in to ask questions about their screwup - that's even if the answer the phone - is crazy! I don't know what's worse. Them actually answering the phone and a guy comes on the phone with a dog barking in the background so loud you can't hear him with an accent so thick you can't understand what he's saying or them not answering the phone for days on end. Staff that deals with cancer patients really need to be scrutinized when they're hired! Hiring staff that actually care to do their job as a plus .

I had my breast augmentation over 25+ years ago with saline implants, and the girls are still…read moreamazing! I have never had to have them replaced. I went in 2 years ago and had Lipo on my neck, chin implant, under eye lift, and Morpheus-8 on my face. I have had injections done in his office also. I love all my results. I would never go to another plastic surgeon ever. Dr. Lussier and his staff are top-notch.

I recently made it out to SCV and visited this medspa for some 'tox. I was greeted by the friendly…read morestaff at the reception who had asked me to fill out some consent forms. Injectables can be a very nerve wracking thing, but the nurse who helped me, Raquel was so kind and sweet. She made an assessment based on what I told her I needed the most help with and helped to make me feel more confident in my skin. Raquel was so gentle with her injectables, it didn't feel like anything! The place is really well kept and clean, which is definitely something you'd want to see when going to a medspa. After we were done, the staff asked me how everything was to ensure that I had a good experience (in which in fact I did). They're located in a plaza where parking is pretty easy too, which makes it a a plus! A few weeks later and I'm loving my results so far. I'm super excited to continue getting my treatments here in the future!

Wow. I had such a great experience today with Kelly. It's been about 5 years since my last Botox…read moretreatment, and honestly I'm a little annoyed with myself for waiting so long. I used to go to Blue Med Spa in Sherman Oaks, and every visit there would take 1-2 hours. The whole experience always felt like constant upselling from start to finish, from the front desk to the injector. It just wasn't enjoyable. My visit today was the complete opposite. The office is beautiful and very welcoming. When you walk in there's chilled champagne, orange juice for mimosas, and a lot of skincare products displayed. I'll admit I was a little nervous at first because I thought it might be another high-pressure environment. Instead, everyone was incredibly kind and relaxed. I told Kelly upfront that I had about $450-$500 to spend, and she didn't bat an eye or make me feel uncomfortable about having a budget. She treated my 11 lines and forehead wrinkles for $300, after the receptionist helped me apply a $65 coupon that she informed me about at check out. I was honestly expecting to only be able to afford my 11s like I used to at Blue, where just the forehead area would run around $550-$600 and crows feet were always extra. The difference here was huge. Kelly was thorough, knowledgeable, and efficient. She explained what she was doing, listened to what I wanted, and never once pressured me to add anything or buy extra services or products. I was in and out in about 30 minutes. I'm beyond impressed with the whole experience and so happy to be done with Blue Med Spa. I'll absolutely be back to have my crow's feet done, and I'm even considering signing up for their monthly pass. Highly recommend Kelly. Thank you so much!

This was a very disappointing experience. I arrived 15 minutes late (which I understand is my…read moreresponsibility), but the way they handled it was unacceptable. The front desk told me they would shorten my treatment by 15 minutes, but if I wanted to cancel instead, they would charge me a $50 cancellation fee. So basically, I was forced to accept a shorter service for full price. I asked for any kind of discount since I wasn't getting the full treatment, and they said no. Very unfair. After my procedure, I had to wait another 10 minutes while the administrator was talking on the phone. No apology. No explanation. She didn't even tell me about payment right away -- just completely unprofessional. Customer service here is terrible. No flexibility, no empathy, no respect for clients' time or money. I've honestly never experienced anything like this before and I will never come back.

Beyond satisfied with my facial and Botox services with Devon. The office is high end with friendly…read morestaff. Can't wait to come back.

I can't express how happy I am with my services here. Hunter is always so welcoming and…read moreprofessional. All of the treatments that I have received from Devon are amazing, not only is she friendly, she is a true artist with injections! I'm recommending them to everyone!