I have some Hunter Douglas Silhouette blinds which the plastic mounting brackets failed. I…read morecontacted Maple Drapery & Carpet via email requesting the part. John Di Luca replied back to me within 24 hours on Sunday! He redirected me to Brenda and copied her. By the time I called the store for Brenda during business hours, she already knew what I was looking for and I was able to pick up the part within the hour. The excellence in service demonstrated by both John and Brenda just blew my mind. I will not hesitate to go back to Maple Drapery & Carpet next time I have any needs for window coverings or carpets. Two thumbs up and highly recommended!

Our experience with Maple Drapery from start to finish was amazing! Liana was very knowledgable…read moreand patient with us as we made choices and adjustments to our choices. The blinds came sooner than expected and the installer was amazing - on time, professional and thorough. I have already Liana and Maple Drapery to other people!

It was wonderful working with Sara. Her savvy taste took my home to the next level. Sara was…read morealways a professional. She has completed many projects in my home efficiently and expertly. Thank you for making my home beautiful.

We have just had custom curtains and blinds installed and they are more beautiful than we imagined…read more The designer visited our condo, discussed our needs and offered several logistical options, together with fabric samples. She promised a timeline and stuck to it (a commitment seldom fulfilled in our renovation experience). The personable installer was clever in his execution of a very tricky loft spiral staircase window installation. We are so happy with the (reasonably priced) result!

EXCUSES EXCUSES EXCUSES…read more I will never buy any product or services from Aleen's again. This is what happened: I called Alleen's College Park for a full service custom blind experience. Sonia showed up to measure two windows and show me fabric and options for the Hunter Douglas honeycomb blinds. The fabric choices were easy to make and matched the decor perfectly. I gave her a $1000 deposit on a 2395$ quote on Jan 10, 2014. Sonia informed that it would be 3-4 weeks, and shouldn't be delayed because this is not a busy season. The blinds arrived and a time was scheduled. I had to call Sonia to follow up to ensure the installer was still making the appointment half way through as I had not heard from him. He ended up being 3 hours late but I agreed to wait. He installed the non motorized blind successfully and went to install the motorized one, and it was not in working order. I called Sonia, who gave me the low down on their repair process, and when I questioned her about inspecting the product before it leaving their shop, she indicated to me that it was Hunter Douglas responsibility to ensure their product was quality inspected. But here I am paying Alleens to install a finished product. I am buying a service and product from them. The complete lack of business ownership shown by Sonia, Margareta and Melanie was overwhelming. The blind came back from repair and was installed - however the time and frustration that this experience has given me was beyond acceptable. No one who I spoke with from Alleens apologized for their mistakes. They apologized it happened, and blamed it on the manufacturer and the fact it was a custom product. I would assume that if you are selling custom luxury products - you are selling the experience that goes with it. If you buy from Alleens - you better hope that nothing goes wrong ... It's was a tremendously frustrating experience when the culture from the top down shows blatant disregard for the time of the customer - and only about their bottom line.

After my original review, I did get a call from Melanie and she offered me a battery change for my…read moremotorized blinds, which is nice. Except when I actually had my motorized blinds die from dead batteries, I decided to make use of the offer and it turns out to be the most minimal of efforts. =\ Turns out, all this goodwill gesture was, was for for someone to come and take out the battery holder that's at the top of the blinds and put batteries (that I would have to purchase myself) into the battery holder and slide it back in. And that's it. I literally did it myself in 2 mins after I watched some youtube videos (before, when I called about this complimentary service call, I forgot that the battery holder could only be seen if I lifted the blinds all the way up so I thought it was more of an ordeal to change the batteries). Anyhow, while I had thought it was a decent offer (like a battery change but includes batteries!), it ended up being a pretty useless makegood attempt. It's more effort to coordinate a service call than it is to youtube a how-to video and do it yourself.

Love the blinds we ordered and had installed by national drapery. They look fabulous in our store…read more professional and efficient and will definitely be dealing with them if and when we needs blinds again! Thank you!

They repaired some old pillows for me, did shades and drapery, and we're able to make new pillows…read morefrom some old material I gave them. Everything came out amazing. The drapery was gorgeous. Totally recommend.

We had a good experience with this shop. Manager gave good advices for choosing some suitable…read moremodels. Installation was smooth and the quality seems great. we love our curtains and our apartment is getting a lot nicer and more convenient with the product.

Anne helped me with designing, making and installing my drapes throughout a 3 week process and it…read morewas fantastic. She came to our home, measured our windows and provided us with some samples. Then she came to install them two weeks later and it's been beautiful and seamless to work with. Thank you Anne!

I went to Anne through the recommendation from a family friend for my drapes and curtains in my new…read morecondo. I honestly had no idea what I was doing or what I wanted but she walked me through everything and even came to my place to help me measure out everything so that things would be made to fit perfectly. Would definitely go to her again for my next place!

Thank you Kamfair Andrew helping me installed Hunter Douglas blinds from colour matching to…read moreinstallation 10/10 service

I've always wanted to have California / Plantation interior shutters, so I started to do my…read moreresearch online. After visiting hundreds of websites, sending countless emails, and visiting many stores and manufacturing facilities, I decided that I specifically wanted a more premium product: Eclipse Shutters. The cheaper looking aesthetic and lower quality construction of other competitor products simply did not compare. From there, I emailed every major Eclipse Shutters dealer in our area and waited for responses. I quickly learned that there are 2 different methods in how most respond: some provide you with a proper preliminary quote (Yes! Thank you!) and others do the equivalent of a sky-high initial number with the buy-now-and-save-huge tactic (I'm not a fan of this method at all). As you can tell, I am quite particular and had a very specific aesthetic that I was aiming for. Thankfully, I found Kamfair Drapes and they were perfect from beginning to end! Jennifer responded quickly, professionally, and answered my countless questions (even the questions that drilled down into the smallest details). Plus, Jennifer's quotations were clear, transparent, and included check and measure and taxes (as opposed to many others who didn't even mention that check and measure was separate and additional until after I asked for clarification: sneaky!). After a few emails back and forth, my wife and I did an initial visit to Kamfair Drape's Markham showroom and liked that they had a larger assortment and display section of Eclipse Shutters available to see, feel, and try. (Most other shops we visited were disappointing as they only had one small section or panel to see in-person, which made it harder to visualize what things might look like in our own home.) Once our aging windows were replaced, Jennifer came to our home to complete some initial measurements. She arrived on-time and was very knowledgable. She told us the different pros and cons of each option and showed us what would work best in our different spaces. Once the specifications were decided upon, Andrew came to do the final check-and-measure and it was great hearing his additional insight, plan of action, and care for his clients through the different generations of this family owned-and-operated business. A few weeks later, Andrew returned with all of the shutter panels and installation hardware. He brought tarps to cover the floor and had disposable booties to cover his shoes, which we appreciated. One of the concerns I had early on was that our new window sills were made of vinyl (instead of wood), which meant that they might not support as much weight and that no mistakes could be made (as you can't redo it like you can on wood). I was happy with Andrew's patience, expertise, and attention to detail in ensuring that everything was done correctly the first time and with minimal mess. Long story short, we reached out to many different Eclipse Shutters dealers in the GTA and Kamfair Drapes was definitely the most helpful, knowledgeable, straight-forward, and friendly! We would (and already have) recommend Jennifer and Andrew of Kamfair Drapes to anyone looking for window coverings.

We are RE-carpeting our boat and we so excited to find exactly what we needed at Prestige Decor!…read moreCarpet and glue all in one place! I ordered it, paid for it, and my wife made the long trek out to Mississauga from downtown Toronto to pick up my order. The staff had it all ready for her and even helped her put it in the car BUT they forgot to give her the glue. Once she arrived home I immediately realized the error and called them at which point I went from a very happy customer to a very unhappy customer. The staff and the manager were combative, unhelpful and completely unwilling to accept responsibility for their oversight. Furthermore, they flat-out refused to assume the cost of shipping the glue to me or even offer a product discount. Luckily, I found a comparable and less expensive product at my local hardware store. Very disappointed. Will not recommend.

Very good price and service! Got so many detailed advices,will get all the window curtains for my…read morenew home.