I have some Hunter Douglas Silhouette blinds which the plastic mounting brackets failed. I contacted Maple Drapery & Carpet via email requesting the part. John Di Luca replied back to me within 24 hours on Sunday! He redirected me to Brenda and copied her. By the time I called the store for Brenda during business hours, she already knew what I was looking for and I was able to pick up the part within the hour. The excellence in service demonstrated by both John and Brenda just blew my mind. I will not hesitate to go back to Maple Drapery & Carpet next time I have any needs for window coverings or carpets. Two thumbs up and highly recommended! read more