We ended up not taking the Mission Hills property we were offered because the offer came too late…read moreand we had signed another lease, however everyone was so kind through the process of applying and at the home showing. While I've never been a tenant, I really appreciated the nice staff.

Would not rent from heartland again. They do seem to get quiet when you have issues and don't…read morereally do anything when you do.

1. This review is through the lense of a property owner. I cant speak to the tenant experience that…read moresomeone would receive. 2. I decided to use RMP after a inhouse consultation from Alan Townsend. Alan is an absolute wealth of knowledge and is a straigh shooter. Tons of experience and if this is your first time renting a home then you better listen, cause the advice will save you money and headaches. Once I spoke with Alan for a bit and review the property I signed right away. 3. They took picture, and listed on multiple sites and we got interest almost immediately. It was rented in 4 days. Marketing is superb by them 4. Once the tenant was in I worked directly with Charles Park. He is an ace and perfectly managed all tenant relations and helped with any requests. Extremely prompt in his communication and very direct as well. Not a time waster. Kudos to your entire team. If you couldnt tell... I highly recommend Rancho Mesa Properties.

November 2021 was my first time attempting to engage with Rancho Mesa properties where it was…read moredifficult to get a hold of anyone. I was lied to and informed that there were the home I was renting was inspected for gas leaks and contained carbon monoxide detectors, SDG&E had to come out in hazmat suits while I was rushed to medical care due to carbon monoxide poisoning. I did not have a working over for more than a month. I did not have working heat for more than a month. Rancho Mesa refuses to use a software and/or create a lease that does not engage in transphobia that uses my pronouns, instead they use pronouns that are not mine and refuse to change them. Imelda at Rancho Mesa has told my neighbor that I am a liar when I shared with my neighbor who was forced to move out because they claimed the texted me "when your lease is up in December we are tearing both homes down" and then later Imelda claimed to never have shared that information with me. A few weeks later after my neighbor moved out, new neighbors moved in. Anthony at Rancho Mesa showed up on site with his butt exposed and no shirt, only a leather harness that had circles exposing nipples. Alan Townsend refused to use my pronouns and continuously misgendered me over 6x even when my representative corrected Alan each time. Every single person that I myself and/or others who have called on my behalf (over 25 people) at Rancho Mesa has continued to misgender me and not use my pronouns. Rancho Mesa blocked my phone number without informing me and I posted on social media asking for help for someone to contact the property management as there was an active emergency occurring and each person who asked Rancho Mesa to contact me during the emergency was informed that Rancho Mesa would not contact me, I was finally able to get a hold of the properties owners family member in order to gain access to the emergency maintenance number. The home I live in has been infested with crickets, has roaches, venomous spiders, ants and Black mold that I have been bringing to Rancho Mesa Properties attention since 2021 and it is a constant battle involving the city inspectors and attorneys in order to get basic repairs that directly impact my health and livelihood. The city inspectors inspected the home for safety and found over 7+ violations and Rancho Mesa has until October 24th to address them. I have communicated with Rancho Mesa since prior to moving in that due to my disabilities that texting & typing are excruciatingly painful and have provided medical documentation yet Rancho Mesa Properties refuses to make accommodations for my disabilities by engaging in phone calls. The person who engages in the texts has continuously made false accusations, directly lied to me and engaged in gaslighting by communicating to me that things have happened that have not as I reminded them that I have 24 hour video surveillance to corroborate what has or has not happened. Rancho Mesa Properties has expected me to be available 2x a month for over 12 hours in the day for gardening services despite that I work from home as a mental health provider who needs to create a confidential space for my clients and then later blamed me for their gardening service provider for quitting and texted me that "I am too difficult to work with" when all I asked was either a phone call/text from the gardening provider when they were on their way and/or a 2 hour window when they would be present so I could plan accordingly to create a safer and confidential space for my clients. To this day, there still is no gardening services and I was threatened that if I didn't maintain the yard and/or there is plant death then I was liable yet was refused any indicator as to how to maintain their plants/yard. I have a long list of ways in which Rancho Mesa Properties have engaged unethically and illegally however, I am tired of writing. I am more than happy to share any texts, emails, answer questions and/or share more.

I was a tenant for about 3 years, and I have rented from various people/companies for most of my…read morelife for almost 20 years. While I rented from them, I do have to say they were decent, but in the end they were the absolute worse. They took part of my deposit after my mother and I spent the whole day cleaning the place which was rat and roach infested when I moved in. We left the place spotless. They claimed that the window shades were dusty. This isn't even legal for them to do but I don't have the money to hire a lawyer. The place was very shabby but I did my best while living there, maintaining and cleaning. I would not rent from them because in the end they are not honest people. They are looking to make an extra buck at the expense of the working people. They are an awful company taking advantage of tenants and who knows the owners too. BEWARE!

Jennifer and her team at Total Property Management are top notch and have served our HOA very well…read more I highly recommend TPM!

I am tenant: I have lived at a condo in Birdland for a year - going on 2nd year. As far as move in…read moreprocess- it was easy, straightforward, fast response time. The app makes it easy to submit service requests, pay rent, look at documents. They have been prompt with any repairs I've needed. I love my condo, & it has been lovely overall so far. The only issue I've had if with some of the HOA rules, but that's out of their control anyways. The rent prices/lease increases seem very reasonable & fair- I'd say it's a good value compared to other properties in my area.

The WORST property management company I've ever had the displeasure of working with. I'm both a…read morelandlord who owns multiple properties out-of-state and a tenant who rents by the beach in California. I've never worked with a company who is so non-responsive and unwilling to improve/fix basic issues in a luxury property we pay $6,0000 a month to rent, such as: - AC that didn't work and they wouldn't properly fix, leading to a full leak through the ceiling with water dripping onto our bed that took several months to correct - RATS - trees falling over that they're unwilling to pay to trim, and are starting to pose a MAJOR liability issue - windows that were completely fogged from the exterior from the day we moved in that they are unwilling to clean - electrical outlets that don't work and it's been 10 days since I reported the issue and trying to follow up multiple times. I highly recommend you do NOT work with Sunset.

My parents own several properties all over San Diego and use J&D Property Management…read more J&D is great! Dave, Josh, Helen, and Alexandra take care of everything so my parents never have to worry about their properties. Alexandra and Helen do a fine job with the bookkeeping and monthly reports. Dave and Joshua are great about checking our properties and making sure everything is running smoothly. Oliver Tyson is the leasing agent and rents out our units within 1-2 days, sometimes within hours!!! Lastly, they have low management fees and they personalize my parents accounts the way my they like it. Completely recommend J&D Management.

As a property owner I wouldn't recommend this company at all. The CFO Tony Tibbets repeatedly…read moredidn't make the HOA payments for my property and it is part of his job to do so. That cause late fees and unnecessary confusion. Joshua Burton, the President of this company, tried to gaslight me regarding a missing $300 from my payment. He said I was paid out for it and once I proved I wasn't he stopped responding to me. Victor Long, the property manager for my property, allowed the tenants to repeatedly pay late and didn't take any action until I became more involved with the situation. When I changed property managers we weren't given the documents requested and needed. They gave us duplicates of documents we didn't need. They gave us the incorrect document for the current rent which caused a rent shortage for April 2026. When changing management companies it was discovered an HOA payment was missed (again) and instead of taking responsibility for it Tony and Victor tried to blame it on my new manager. It turns out the check was never cashed, if it was actually sent, so they wouldn't have been able to balance their books. Now there is a late fee I have had to pay for out of pocket because Tony Tibbets won't respond to me Finally the person employed to answer their phones is unhelpful and does the bare minimum. He said his name is Keith but I'm not sure if that's true. Stay as far away from this company as possible!

I don't normally leave reviews, but because I truly enjoy where I live, I hope it can help someone…read moreelse looking for the same quality in a place to stay. I reside at 1025 Fahrenheit on Island Ave. It is truly a great place to live. I must add that Claudette and Scott who manage the property are amazing heart centered people. I value their patience and the reciprocity of kindness they show. Thanks to you both! The upkeep in the building and parking garage area are exceptional as well. The Maintenance, Cleaning Crew and Management team are kind, attentive and thoughtful. Work orders are handled quick and efficiently. Which is a big plus for anything unexpected happening. I've been living here for a year now. It has been great place to live. I don't have any complaints. Neighborhood is nice, neighbors are kind, hallway is clean and everyone seems to respect each other. I hope this review helps someone with their decision if they are considering a place to live. Best Regards, Shawn W.

I had a good experience with this company and a tenant. Claudette was always on top of any issues I…read morehad and would get it resolved asap.

I've been running from Logan Family Properties for almost 2 years now and they're at the absolute…read morebest it's my first Property Management I've ever dealt with and they have just been amazing in every way from patients knowledge and just being decent human beings my name is Amber Bailey and I recommend them to anybody who needs a property management or needs to rent from somewhere all maintenance stuff is totally taken care of they're just amazing I never want to move

Outstanding Property Management - Highly Recommend…read more I lived on a Logan Family Properties-managed property for over three years, and I can confidently say they are an exceptional management company. From day one, they were incredibly helpful, attentive, and responsive. Any questions or maintenance needs were handled promptly and professionally, which made living there a truly positive experience. The team genuinely cares about their tenants and manages their properties with integrity and respect. I was very saddened to have to move, but it was due solely to health reasons--not because of anything related to the property or management. If my circumstances allow in the future, I would absolutely rent from Logan Family Properties again without hesitation. If you're looking for a reliable, caring, and well-run property management company, I highly recommend Logan Family Properties.

StratProp bought my apartment complex several years ago, and since day 1 they've been making Many…read moreimprovements to the exterior of the buildings, parking lot, and public spaces. I haven't really needed much from them, in terms of maintenance issues within my Apt unit, but just this month I had two urgent issues come up. (one with my fridge and one with stopped shower drain). I put in 2 Maint Requests through my Resident app, and Both issues were fixed, within 12-24hrs. I would Definitely recommend to anyone searching for an apartment to lease in San Diego, to filter your search to StratPropManaged listings. Jeff McPike

Strat Property Management continues to disappoint, most recently through its accounting department…read more While I genuinely like the units in the Structure Lofts building, which is why I moved next door into a larger unit with a patio...the administrative experience has been frustrating. I was explicitly told that each unit and lease would be handled independently from a financial perspective. Based on that communication, I was informed I would receive a $3,600 refund from my previous unit. I am now being told that the accounts are "even," without any clear or detailed breakdown showing how the finances were reconciled or combined. This reflects a lack of clear communication and proactive follow-through. Based on past experience, I anticipate having to make multiple requests before receiving a transparent and itemized explanation.