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Hayden, ID

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Golden Glo Espresso

2.8 (42 reviews)
Closed • Closed

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I used to love this place... creamy, frothy lattes every time. But today I asked for a latte half sweet and received whatever this is, not so tasty latte. didn't really taste like much, and was certainly not sweet. I'm unsure if it the steamer was the issue or the shots. I would like to reach out directly but can't seem to find contact info. Usually they're really spot on but the last few times have seemed a bit less satisfying.

Double charged for the same drink.
Dara G.

The bad: On Saturday, October 8, 2022, I went to Golden Glo in Hayden to grab my teen daughter a peppermint mocha before heading over to the Harvest event at New Leaf Nursery across the road. The total was $5, including tip. On Monday, October 10, TWO CHARGES PROCESSED AND CHARGED one for $5.01 and a second for $5.00. I realized the girl that ran the register must have made an error and tried to reprocess it, but didn't do it right so I got charged twice. No biggie - mistakes happen. It's how they handled it that is the problem. I went through a few days later to show them the error. The "supervisor" had zero authority to fix it so said "she would give a message to the owner" and tried to assure me the charge would "drop off." She clearly didn't understand that "processed" charges can't drop off... only "pending" charges can. A week goes by and it's just crickets. I messaged them through their website and the same thing - NO RESPONSE. I typically visit that location about 3x per week as it's near my home... but I haven't been back since they've ignored me. The same thing happened to my husband about a year ago and he hasn't been back but just a few times. I'll be happy to re-rate my review once this is fixed... but for now, I'm back to driving to town to a Starbucks where the staff knows how to run a register properly and I can trust them with my card. It's not the money... it's the principle of them ignoring an error and not fixing it. The good: Kudos for the tasty drinks and friendly staff. Would love to come back but until this is fixed, it's back to the big chain.

White chocolate Mocha latte

One word. Delicious!! Customer service was great & friendly. Highly recommend fair prices

What a joke! I asked for avacodo and this is what it is. I paid $9 for this crap

Rip off. I paid $9 for this bagel and paid $2 extra for "avocado" not going here again what a joke. ALSO I tipped $1 and when my card updated the total price they gave themselves a $4 dollar tip. Shady

This is the size of the cup that I was charged $1.50 for. Absolutely ridiculous

This is for the one in Rathdrum. I got my dog a puppacino and she handed me a cup the size of a shot glass (pic provided) normally the cups are 4 times that size. After i got the receipt and saw they actually charged me $1.50 for that, I asked if they had changed the size. She smiled and said "no we are just out of the normal cups". Then why didn't you tell me before charging me for it? Why would I want to pay full price for something I am only getting 1/4 of what the normal size is?

cup of ice

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5 months ago

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11 months ago

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2 months ago

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6 months ago

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1 year ago

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1 year ago

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1 year ago

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1 year ago

Horrible service, overpriced and rude. Do not go here if you have a peanut allergy. Cross contamination is awful.

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2 years ago

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4 years ago

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1 year ago

Coffee overpriced, food store bought from costco. Traaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaash

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1 year ago

The coffee here is very overpriced for how simple and borderline nasty it tastes. Someone needs a wake up call at this place.

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2 years ago

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1 year ago

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2 years ago

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3 years ago

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1 year ago

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1 year ago

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2 years ago

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5 years ago

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3 years ago

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3 years ago

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3 years ago

For the CdA one, every single time I order a bagel with cream cheese and bacon and it's rock hard. Waste of money.

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5 years ago

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5 years ago

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3 years ago

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3 years ago

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5 years ago

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6 years ago

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4 years ago

incredible service, best coffee and food, thanks Golden Glo!!

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5 years ago

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6 years ago

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5 years ago

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7 years ago

Love this little coffee shop! Sweet baristas and great coffee! The CBD is a huge plus too!

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10 years ago

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6 years ago

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6 years ago

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8 years ago

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Review Highlights - Golden Glo Espresso

“There are lots of drive-through coffee places, but only one that I have been going to for years- Heather's Golden Glo Espressos.”

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Donut House - Yumminess!!

Donut House

4.3(116 reviews)
0.7 mi
•$

So we were a little bummed the inside isn't actually open - unsure if that is usual or not. :)…read more But wow these look so yummy! They were out of a lot of things but it is a Sunday so I don't blame them. Great prices and she knew off the top of her head what they had which was helpful.

We absolutely love this place and believe they make the best donuts. We have been buying donuts…read morehere for many years and have always considered it something special. Over the past couple of years, though, we have noticed the level of service decline as the hours have expanded. While I appreciate the additional hours, I am not sure the staff feel the same way. I understand there will always be turnover and new employees, but it feels like some of what made this place special has been lost. Today we called ahead to place an order for a couple dozen donuts. We were on hold for about five minutes, and when placing the order, I had to repeat myself several times after almost every donut. We let them know we would be there in about two hours. When we arrived, the donuts had not been boxed yet. I mentioned that we had placed the order a couple of hours earlier and received a quick, somewhat snappy "OK" in response. It just didn't feel great. When we got home, we realized several of the donuts were not what we ordered. Nothing was mentioned when we picked them up about being out of anything. I assume some of the donuts we ordered may have sold out during those two hours, which is also why I wish the order had been boxed when we called. Had someone simply apologized and said, "We're sorry, we ran out of a few of the donuts you ordered," I would have been completely fine with it. I understand that people get busy and things happen. But you are never too busy to provide good service. We still love the donuts and want this place to be great. I just hope they can get back to the level of service that made us such loyal customers for so many years.

Photos
Donut House - Cute coffee station

Cute coffee station

Donut House - Custom ordered spider man donuts

Custom ordered spider man donuts

Donut House - Holding the hair from my treat

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Holding the hair from my treat

Golden Glo Espresso - coffee - Updated October 2026

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