Food is good most of the time but the service has been mostly bad. They put cold bacon on queso…read moreburgers. When you ask for steak fries, they give you regular fries. They wait staff is generally unfriendly unless you're a regular. Even then it's hit and miss. We ate there every other week and tip generously. We still get bad service.

Went last Saturday..( before Easter) everything was very good.. no complaints.left with a full…read morebelly..waitress was great too.

Great place, but our food took over 30 minutes and we had to leave. There machines are mostly penny…read morebut still costs at least 50¢ or more minimum

What a strange little place. I have never been one to…read morefrequent casinos, and I have yet to understand their appeal but after a day of wandering backroads in NE Kansas on a Sunday drive, I found myself venturing into my first tribal casino. Upon arrival I showed my ID, created a PIN and was then given a players card with $25 free. OK. That's either great hospitality or clever marketing. I wandered around the small gaming room and looked for a machine that didn't look to complicated and proceeded in trying to strike it rich. After 15 minutes of neither winning nor losing significant amounts of money, I knew it was time to find a noisier and flashier machine with bigger wagers and go big or go home. With $20 still on my card, I found a $5 machine and in 4 punches it was gone. I took my 2 cash-out vouchers and redeemed my 83 cents and called it a victory. What I found most disappointing in the White Cloud Casino besides the cigarette smoke, and the overwhelming sense of meaninglessness and doom was the total lack of uniqueness. Other than the animal drawings on the outside of the building, there was no connection to the Iowa Tribe. I was hoping for some artwork, traditional food, a gift shop that sold crafts, I would have loved to bought an Iowa Tribe replica license plate that I saw in the parking lot or learned a bit of tribal history or culture; but not here and not today. Sometimes 83 cents is the most that you can expect.

Stayed on a Monday and Tuesday celebrating my birthday with my best friend. Had an awesome time!…read moreOutdoor pool was amazing and buffet had great selection and delicious. Will be back again soon

Didn't care for the casino but the resort and event hall was nice. Came for the entertainment and…read morestay in a nice room with a balcony. The hot tub was nicer and hot and this place was huge. Room was clean, huge and upkeeps. The pillows were too hard for me though.

They often offer high end prizes,you need to play to get tickets for the drawing ,thats all fine…read more If your a GM member you will win,since its way unfair with the way tickets are distributed. Silver members don't have a chance of winning

Drinks are Pricey but hey you are here to gamble! Restaurant…read moredoesn't open til 4 but there is a grill. Lots of variety for you to try your luck!

Nicely remodeled…read more Ample parking. Indoor and outdoor seating. Smoking allowed inside hence the 4 stars.

this place stinks , there was so much smoke in there my lungs still hurt , big mistake to allow…read moresmoking in casinos , it is driving ppl away from casinos , will never go there again !

An update…read more.. Missouri legalized gambling, so the casino has transformed a small space and a restaurant near the casino entrance into a sports book. It's a-ok. There are a few seats, a wall of tvs and a cage where you can place your bets. Cash only. The restaurant entrance is in the sports book. I haven't visited, so I'm not sure if you can bet while you're dining or if it's just a place to watch the game. As for the casino itself, not much has changed. Lots of slots and some tables. You should have access to your favorite games.

Beware this underwhelming hotel charges an extra $12 for towels, soap and other things that are a…read morenormal part of.a hotel stay. Place is a joke. Stay away

Outstanding Service from Almin Hamsic We had an issue with…read morethe cleanliness of our room, but Almin Hamsic, the supervisor at Harrah's Casino, went above and beyond to make things right. He upgraded our room and even comped our dinner and drinks, completely turning the experience around for us. What really stood out was Almin's great personality, professionalism, and genuine willingness to help. He handled the situation with kindness and made us feel valued as guests. His customer service was exceptional, and it's clear that he takes pride in making sure people have a great experience. We truly appreciate everything he did for us and would absolutely recommend Harrah's because of people like him. We also have a great experience with Dan from security as well , he had such a great welcoming personality thanks Dan for being great

This review is only for the hotel not the casino. I was going to be in Kansas City for the Cardi B…read moreconcert and wanted to stay somewhat close to downtown without the high fees, I looked on my Caesar's app since I live here in Vegas and seen they had a Harrahs so I booked the upgraded Las Vegas room with two doubles, the total came to $156 with the $15.95 resort fee to be paid when checking in. Check in was at 4pm we arrived around 4:30pm there was no line and check in was a breeze. They do charge a $75 deposit if you use a credit card and $100 deposit if you use a debit card and I believe that is per night just so you're aware most hotels do that nowadays. We stayed on the 3rd floor of the Las Vegas tower and the room was amazing very clean and new, the bathroom was amazing a large soaking tub and standing glass shower nice big space, the room was spacious. We were only sleeping there so we didn't need to much, we did not go into the casino at all we were so tired after getting back and slept late, Check out is at 11am. Overall great stay! Next time I'm in town I would love to check out all that the property has to offer.

We come to the hollywood casino every time we are in town. For me, it's hit or miss if I win. But…read morelast time my husband went, he won over a thousand dollars. So when he wins, I win, we will definitely come back to visit. Especially because it's close to where we stay.

First time being here! I walked around checking out the whole place. Plenty of garage parking. The…read morecarpet to go upstairs to the casino needs a desperate clean or replacement. Security was pleasant when entering. There are way more slots than table games. They have some electronic craps and roulette if you like that. I did not see any self serve drink machines. A waitress did come around every fifteen minutes. Dealers were pleasant. Staff at cashout were helpful in getting my players card. The food selections were ok but expensive imo. One corner place looked like it was a pizza place was stripped bare and closed. I did go into the betting lounge and agree with others that there is limited seating. Plenty of tvs. Overall my experience was ok. Nothing here to make me say this is the only casino I would play at.