Advertised prime rib buffet but waitress said you only get one piece. Most of the pans didn't have…read moremuch food in them. Had very little options for video poker. We were the only 2 in line to get cards and it took 10 minutes. One person ignored us and the other who was an elderly lady obviously couldn't type.

It is tough to give 3 stars, the place is clean with a good variety of games and a very helpful…read morefriendly staff. The reason for dropping 2 stars is the young woman that works at the front desk. The older lady that was very friendly and had no problem with answering our questions. On the other hand they young person that was working the front desk Friday 3/29/24, age was a peach. I am sorry I was an imposition to ask a simple question about the promotions table right in front of her. We will go back we had fun, but if we have any questions we will wait for the senior person instead of the other one.

Great place, but our food took over 30 minutes and we had to leave. There machines are mostly penny…read morebut still costs at least 50¢ or more minimum

What a strange little place. I have never been one to…read morefrequent casinos, and I have yet to understand their appeal but after a day of wandering backroads in NE Kansas on a Sunday drive, I found myself venturing into my first tribal casino. Upon arrival I showed my ID, created a PIN and was then given a players card with $25 free. OK. That's either great hospitality or clever marketing. I wandered around the small gaming room and looked for a machine that didn't look to complicated and proceeded in trying to strike it rich. After 15 minutes of neither winning nor losing significant amounts of money, I knew it was time to find a noisier and flashier machine with bigger wagers and go big or go home. With $20 still on my card, I found a $5 machine and in 4 punches it was gone. I took my 2 cash-out vouchers and redeemed my 83 cents and called it a victory. What I found most disappointing in the White Cloud Casino besides the cigarette smoke, and the overwhelming sense of meaninglessness and doom was the total lack of uniqueness. Other than the animal drawings on the outside of the building, there was no connection to the Iowa Tribe. I was hoping for some artwork, traditional food, a gift shop that sold crafts, I would have loved to bought an Iowa Tribe replica license plate that I saw in the parking lot or learned a bit of tribal history or culture; but not here and not today. Sometimes 83 cents is the most that you can expect.

First time ever going to a casino, played a couple table games and loved the heck out of it. Two…read morenames I remember of dealers Micah and Adrian, made my first poker and baccarat experiences fantastic. Was a wild ride but a hell of a way to spend a few hours. The dealers all have awesome personalities and it was just as fun playing as it was bsing with the dealers

Do NOT cash your ticket at a kiosk it does NOT give you your change instead it prints you a ticket…read morethat you have to take to the cage to get your change. They are still using the same kiosk that has the change slot but it will not give you your change, I watched people throw their change ticket's in the trash in stead of having to go all the way to the cage. The kiosk should at least have a sign that say's it does not give change. Its just another way for the casino to rip you off for more money. Just think of all the money they are making off the change that people do not claim.

Drinks are Pricey but hey you are here to gamble! Restaurant…read moredoesn't open til 4 but there is a grill. Lots of variety for you to try your luck!

If I could give negative starts I would. Absolutely appalling management team. You know what you…read moredid and I'm hope it stings every time your regulars ask where their favorite server is after 20 years of dedicated service and working doubles with little gratitude and respect. Toxic work environment. Not approving time off for over a month when her ill mother passed away, shame on you Brian. How you can allow someone to tell an employee on the clock to go off somewhere and die without reprimand??? I hope you get your karma and that your coffee is always cold, your steak is overcooked and you get nails in your sidewall. Enjoy the life that you deserve.

This review is only for the hotel not the casino. I was going to be in Kansas City for the Cardi B…read moreconcert and wanted to stay somewhat close to downtown without the high fees, I looked on my Caesar's app since I live here in Vegas and seen they had a Harrahs so I booked the upgraded Las Vegas room with two doubles, the total came to $156 with the $15.95 resort fee to be paid when checking in. Check in was at 4pm we arrived around 4:30pm there was no line and check in was a breeze. They do charge a $75 deposit if you use a credit card and $100 deposit if you use a debit card and I believe that is per night just so you're aware most hotels do that nowadays. We stayed on the 3rd floor of the Las Vegas tower and the room was amazing very clean and new, the bathroom was amazing a large soaking tub and standing glass shower nice big space, the room was spacious. We were only sleeping there so we didn't need to much, we did not go into the casino at all we were so tired after getting back and slept late, Check out is at 11am. Overall great stay! Next time I'm in town I would love to check out all that the property has to offer.

I go to this casino to usually collect the 2000 reward credits and play the free play. When I come…read moreto Kansas City, I do play here, but do not stay here long as most of the games 95% of them are very volatile, so I usually get wrecked pretty bad. The most I have won here is $1180 dollars on the All Aboard in the high limit room. I had some good wins at Huff and More Puff, but I usually get wrecked. I have stayed here for a night and was not too bad. The rooms were a little outdated however. At least the drainage was okay and the bed was comfortable. The room itself was not too bad however, but Ameristar is still my go to hotel to stay at. I have never eaten here, but maybe one of these days I will eat at Chef Ramsay's restaurant, but we will see. Anyways I come here as hoping one day I will hit it big, like last time, but I would say 90% of the time I usually get wrecked here.

An update…read more.. Missouri legalized gambling, so the casino has transformed a small space and a restaurant near the casino entrance into a sports book. It's a-ok. There are a few seats, a wall of tvs and a cage where you can place your bets. Cash only. The restaurant entrance is in the sports book. I haven't visited, so I'm not sure if you can bet while you're dining or if it's just a place to watch the game. As for the casino itself, not much has changed. Lots of slots and some tables. You should have access to your favorite games.

This was a first class evenue, when it open but after covid it's a filthy mess. There's only one…read moreare reminds me of vegas is the cage. It's run Kim who knows her job. Head promotion department is unprofessional and lies to guest. Jennifer needs to be replaced immediately. The beverage manager needs to be restrained. Employees park in handicapped parking and guests have walk in over lot. There are some good people here but overshadow my lack of proper supervision.

First time being here! I walked around checking out the whole place. Plenty of garage parking. The…read morecarpet to go upstairs to the casino needs a desperate clean or replacement. Security was pleasant when entering. There are way more slots than table games. They have some electronic craps and roulette if you like that. I did not see any self serve drink machines. A waitress did come around every fifteen minutes. Dealers were pleasant. Staff at cashout were helpful in getting my players card. The food selections were ok but expensive imo. One corner place looked like it was a pizza place was stripped bare and closed. I did go into the betting lounge and agree with others that there is limited seating. Plenty of tvs. Overall my experience was ok. Nothing here to make me say this is the only casino I would play at.

No decent restaurants open during day. Just the grill which is fine but took mom out for the day…read moreand had hoped for something a bit nicer. Other than that, its you're typical casino to make a donation ;)

We traveled from CA for a funeral and stayed on the 11th floor of the Ameristar Casino Hotel. We…read morestayed for a week. It was central to Family, Church Services, and Leavenworth Memorial Cemetery. The Hotel was nice, However, they are in the middle of renovations. The services were great. It was nice to have places to eat, drink, relax, unwind, etc... It is a shame they had to close so many features. They used to have an Arcade, Movie Theater, Buffet, etc... An Pho is absolutely delicious! The crab is blue tip crab. YUM!! The Brew Pub food was your basic fried appetizers. We had wings and burgers. We had breakfast at Cafe Primo. Better than the Denny's we tried one morning. Do not go to Denny's! Go to Cafe Primo! The games were great the Bartenders were friendly and actually quite protective of us out of towners. Giving us a heads up when ghouls came stalking. The Beds were comfortable, the rooms nice and warm when it was -12 degrees outside. The hairdryer was broken (usually are in hotels). Several of the lights were wonky and we basically had one outlet to use to charge all of our devices. We chose not to have our room serviced for the week. We called down to the desk and requested items when we needed them. and they arrived immediately. From towels, coffee, water, etc... The fridge maintained out leftovers well. and chilled our waters, one wish... access to a microwave. I also liked that i could log into my streaming services from the TV. Would definitely stay again. They are trying to get back what they had prior to 2020. I think they are doing great! Good Luck on your Future endeavors.

Better not be in any rush to eat in half the places as were trying to make it to a concert. We had…read moreto walk out of one place due to the wait to be seated, followed by poor service waiting for the order, then told the kitchen was too backed up to have our food in time. And over priced on top of it. The Asian/pho joint was pretty good except it was deep inside the drunk filled casino which sucked because we were there late night after a concert, not gambling. Oh well. Now we know.

Nicely remodeled…read more Ample parking. Indoor and outdoor seating. Smoking allowed inside hence the 4 stars.

this place stinks , there was so much smoke in there my lungs still hurt , big mistake to allow…read moresmoking in casinos , it is driving ppl away from casinos , will never go there again !