Disorganized staff, one lady was friendly while the other was not. They gave up the space we reserved even though we paid extra for it.. She told us the only spaces left were in 25, 28. When we went to look if our coach would fit, there was someone parked in one of the spaces. Ultimately, we had no choice and were really close to not having a spot at all due to staff incompetence. One of the of washing machines was out of order. They are just plain, older model agitation units. Wifi signal was weak. Lots of rules, and theres a creepy guy going around the park enforcing them - even before we finished checking in. The lake view is visible by only one row of RVs. It looked too rocky to by able to walk around it, so it wasnt as exciting as we thought. The park is on the highway, so lots of road noise 24 hours a day from the 101. Spots are tight together.
1) we are on a summer trip hitting 21 RV parks and in 5 weeks. We are experienced on park etiquette, common rules (easier if the park follows common sense).
2) It turned out that we wanted to stay longer at different park, so my husband called Golden Bear RV park the night before we were expected to advise them that we would not be arriving on Tuesday as originally planned. Instead, we would come Wednesday.
My husband was very clear that he did not want a refund for the missed night, but he wanted to pay for the spot so they did not give his requested space away. We have a 44' motorhome with a jeep behind it, so we chose a spot that would be easy to get into plus had a lake view. The lady told him hurriedly, no problem. She told him everything would be fine.
When we arrived, they knew nothing about his phone call. He told them he called at 8:04 pm. She acknowledged there was a call on caller id at exactly that time, but she didnt know who he talked to. That person did not leave any notes as promised either, so, of course, they gave away our spot because we did not show up on Wednesday.
As my husband was checking in, I was walking our dog outside. We were on the side of the building in the grass when I noticed a tarp covering a large part of the backside of the office.
I walked over to it to see if it was covering the roof and was curious what it might have been caused by. Just as I turned the corner to look at the tarp, the creepy guy came at me. He snapped, " stay off the lots."
Only then did I realize they had actually squeezed a 5th wheel in the area behind the checkin.
I had not even received a copy of camp rules, and I was being disciplined.
My husband walked out of the office upset, and I walked back around the building upset.
He never asks me to leave a negative review. This morning, he looked at me and told me how badly he wanted to drive away from the Golden Bear campground, and he asked me to share our experiences on Yelp because he was so frustrated with them. read more